© 2009 IBM Corporation IBM Information Infrastructure Improve Information Compliance, Availability Retention and Security Name: Tran Thi Anh Tuyet Date: 26 June 2009 © 2009 IBM Corporation IBM Information Infrastructure Agenda Information Infrastructure Challenges Information Retention and Compliance IBM’s approach Archiving Value Why IBM © 2009 IBM Corporation IBM Information Infrastructure Information Growth and Drivers Regulatory/Industry Compliance – Basel II – Sarbanes-Oxley, Euro-SOX, J-SOX – FRCP Application driven growth – Email – E-commerce – ERP/CRM New applications – Web 2 – Digital video, voice, audio Data multiplier effect – Backup, Disaster Recovery – Test, Development Mergers and acquisitions Source: IDC "Storage Infrastructure: Innovations for the Future Datacenter," Doc # DR2008_1RV, March 2008 Structured Unstructured growing at 32 % growing at 68 % Structured Data: database data Unstructured Data also called ‘content’: files, medical images, docs, web content, rich media files etc. © 2009 IBM Corporation IBM Information Infrastructure Information Retention Information Availability How to reduce our reputation risks and audit deficiencies? How to support our information retention policies? How to deliver continuous and reliable access to information? Information Compliance The explosive growth of information drives enterprise Information Infrastructure challenges How to protect and enable secure sharing of information? Information Security Average legal discovery request can cost organizations from $150k to $250k. 63% IT executives rate compliance with regulations a top challenge. 84% of security breaches come from internal sources. Downtime costs can amount up to 16% of revenue in some industries. Sources: CIO Magazine survey 2007; IBM Tivoli Market needs and profiling study 2005; The Costs of Enterprise Downtime: NA Vertical Markets 2005" Information Research; IBM Market Intelligence © 2009 IBM Corporation IBM Information Infrastructure What are your risks? 1. Have you evaluated the cost of storing and managing all this information? 2. Have you evaluated the level of compliance required throughout? 3. Is your infrastructure optimized based on your retention? 4. Are you concerned with being able to do timely legal search (e-Discovery)? 5. Can you backup and recover your servers fast and reliably enough? 6. How are you addressing these requirements today? © 2009 IBM Corporation IBM Information Infrastructure Control Costs Reputation and legal Manage Risks Operational Regulatory compliance Litigation support Manage Legal, Regulatory and Business Risk associated with Information Why do Information Retention and Compliance? © 2009 IBM Corporation IBM Information Infrastructure Jeff Skilling, Enron Corp Scott Sullivan, Worldcom Bernard Madoff, $50 billion fraud Calisto Tanzi, Parmalat: Europe’s © 2009 IBM Corporation IBM Information Infrastructure IBM Information Infrastructure for efficient Information Retention and Compliance Match the value of information with the right storage technology Leverage green storage for power & cooling savings in the long term Migrate information within storage tiers for cost efficiency Leverage data de-duplication and compression Retain, protect and encrypt information Facilitate Compliance with Record Retention Requirements Reduce litigation costs and risk Building block for long term preservation © 2009 IBM Corporation IBM Information Infrastructure Fully Managed Costs: Storage Options Relative Cost / GB / Year High Perf Disk 0 10 20 30 40 50 60 70 Nearline Disk Online Archive (Disk) Online Tape Offline Tape Data Access Needs Throughout Lifecycle Reduce Cost with an Automated Process IBM Offers Policy-based, Automated Data Movement Match the value of the information with the storage technology and management. Help keep data retained and accessible when needed or is otherwise removed and destroyed. Today: Move data to the most cost effective storage for its current use based on policies Future: Move data to the most power efficient storage dynamically to satisfy usage requirements 1 Hour 5 Years 20 Years 50 Years 100+ Years 2 Months 3 Years Slow/Low Fast/High 1 Day © 2009 IBM Corporation IBM Information Infrastructure Solution Includes IBM Information Infrastructure for SAP data retention and compliance IBM CommonStore for SAP IBM System Storage DR550 IBM Tivoli Storage Manager Result Optimized storage infrastructure for the entire information lifecycle, from creation to disposal – leveraging disk and tape storage Data is protected against deletion or modification Retain copies of critical SAP data for extended periods of time to comply with government regulations Reduce the cost of managing and storing data is4 Optimizes storage “With IBM storage solutions, we’ve been able to cost-effectively manage and retain critical SAP data and leverage its business value throughout its lifecycle.” [...]... 2009 IBM Corporation IBM Information Infrastructure IBM Provides the Complete Information Infrastructure Global Business Services Line of business oriented consulting and services around archive and information retention for the business executive Global Technology Services Planning, design and implementation services specifically for security, compliance, archive & retention of information for the IT... savings of $5m (USD) per year by avoiding manual cataloging and storing Preservation of and improved access to the national cultural heritage of The Netherlands Better, easier and faster access to information IBM Global Services and Almaden Research Laboratory © 2009 IBM Corporation IBM Information Infrastructure Safeguard your Information IBM Offers Information Protection Options Encryption Non-erasable,... Reduce Cost – Reduce eDiscovery & Litigation costs – Reduce infrastructure costs Improve Productivity – Improved Application Availability and Performance – Faster Backup and Recovery Mitigate business risk, reduce costs, improve competitiveness © 2009 IBM Corporation IBM Information Infrastructure IBM Strategic Archiving & Retention Offerings Data content layer IBM CommonStore, IBM Content Manager, IBM... avoiding penalties and judgments from an inability to produce emails in a timely fashion Ability to search across mailboxes and apply multiple legal holds to critical emails ensuring retention of email for duration of need Single instance store to reduce volume of email and attachments in storage © 2009 IBM Corporation IBM Information Infrastructure Archive Address Information Retention and Compliance... perfect copy, how do you productively use the data? © 2009 IBM Corporation IBM Information Infrastructure Koninklijke Bibliotheek -(National Library of the Netherlands) Preserves information Collect, maintain and preserve an archive of all publications (books, papers, periodicals, scientific publications) issued in The Netherlands Store & retrieve electronic publications on a large scale Required Long... management - simplifies and speeds information protection © 2009 IBM Corporation IBM Information Infrastructure Preserve Information as Long as It’s Needed IBM Offers long-term retention solutions This document was created about 3,500 years ago This document was created this year Will you be able to access your data in 20 years? 50 years? You must future proof your information Bit Preservation How do... Common Store SSAM SAP FileNet TSM DBMS PACS Siebel Peoplesoft GMAS Optim DFSMS Information Retention Systems Services layer IBM Enterprise Archive Services DR550 Virtual Tape Tape/Optical (Remote Site) Disk Systems © 2009 IBM Corporation IBM Information Infrastructure Iowa Health Improves Productivity Need high capacity, scalable and automated archival solution for PACS digital images Reduce archive management... share information Reduced data management costs by 90% IBM GTS Implementation Services © 2009 IBM Corporation IBM Information Infrastructure Support for two datacenters, 200+ TBs of patient images Multiple points of failure placing data at risk Explosive growth of clinical patient data, requiring continuous availability to physicians Desire for multi-vendor strategy demanding open, industry standard... Analytics, BI & Reporting © 2009 IBM Corporation IBM Information Infrastructure Hansgrohe AG Improves Compliance Lacked ability to rapidly respond to legal discovery demands 2,000 mailboxes, 30,000 daily email volume (3 to 5 GB/day) Legal requirement to archive for 10 years Small IT staff needed an automated solution Solution Email archiving, retention, and retrieval solution bundle for mid market customers... information for the IT staff Software Integrated middleware and software for managing a wide variety of content Content collection, records management, classification and ediscovery/search Storage & Systems Retention Storage systems providing multiple tiers of storage, performance, scale, and cost Storage software running on highly reliable and scalable servers Integrated Solutions Soft bundles for . © 2009 IBM Corporation IBM Information Infrastructure Improve Information Compliance, Availability Retention and Security Name: Tran Thi Anh Tuyet. 2009 IBM Corporation IBM Information Infrastructure Information Retention Information Availability How to reduce our reputation risks and audit deficiencies?