The production supervisors poor performance in manufacturing solvent cements upvc at binh minh plastic joint stock company

UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Nguyen Thi Thanh Thao THE PRODUCTION SUPERVISOR'S POOR PERFORMANCE IN MANUFACTURING SOLVENT CEMENTS UPVC AT BINH MINH PLASTIC JOINT STOCK COMPANY MASTER OF BUSINESS ADMINISTRATION Ho Chi Minh City – Year 2021 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business Nguyen Thi Thanh Thao THE PRODUCTION SUPERVISOR'S POOR PERFORMANCE IN MANUFACTURING SOLVENT CEMENTS UPVC AT BINH MINH PLASTIC JOINT STOCK COMPANY MASTER OF BUSINESS ADMINISTRATION SUPERVISOR: ASSOC P TRAN HA MINH QUAN Ho Chi Minh City – Year 2021 SUPERVISOR’S REPORT ON THE THESIS PROPOSAL SUBMITTED FOR DEGREE OF MASTER of BUSINESS ADMINSTRATION The thesis proposal titles THE PRODUCTION SUPERVISOR'S POOR PERFORMANCE IN MANUFACTURING SOLVENT CEMENTS UPVC AT BINH MINH PLASTIC JOINT STOCK COMPANY Student Name: Nguyen Thi Thanh Thao Supervisor: ASSOC P Tran Ha Minh Quan General comments  Remarks on the student’s attitude:  Remarks on the assignment’s academic quality: Overall assessment: Meet requirement for submitting Not meet requirement for submitting Other remarks: - Did the student follow the report schedule? Yes No Other ……………………………… - The Turnitin plagiarism percentage: Supervisor’s signature LIST OF ABBREVIATIONS BMP: Binh Minh Plastic HR: Human resources QC: Quality Control WI: Work instruction IT: Information technology ERP: Enterprise Resource Planning KPI: Key performance indicator BOD: Board of Directors LIST OF FIGURES Figure 1: Production process diagram of Solvent cements P.8 Figure 2: Problems mess P.11 Figure 3: Cause - effect map P.12 Figure 4: Initial cause and effect map P.22 Figure 5: Cause fishbone diagram P.25 Figure 6: Final causes and effect map P.28 Figure 7: Action plan and time line P.33 TABLE OF CONTENTS EXCUTIVE SUMMARY I II INTRODUCTION 1.1 Plastic construction industry .1 1.2 BMP in Viet Nam market 1.3 Products of HVB .2 1.4 Chart of Organization 1.5 Vision, Mission and Core Value PROBLEM INDENTIFICATION 2.1 Symptom - Production outcomes not meet plan of the Solvent cements product group Problem Analysis 2.2 2.2.1 Possible problems .8 2.2.1.1 Weak of quality control system: 12 2.2.1.2 The production supervisor’s poor performance 13 2.2.1.3 Inefficient maintenance 14 2.2.2 2.3 III IV Main problem 17 Problem definition and consequence 19 2.3.1 Problem definition 19 2.3.2 Consequence 19 2.3.3 Initial possible cause 20 2.3.4 Real causes 22 2.3.5 Main cause validation 25 SOLUTION SELECTION 28 3.1 Potential solution 28 3.2 Evaluation and solution decision: 29 3.3 Action plan: 31 3.4 Expected outcome: 33 SUPPORTING INFORMATION 34 EXCUTIVE SUMMARY For businesses, production is extremely important, it directly affects the development as well as the direction of a business today That is why the production plan is a key factor for Binh Minh Plastic (BMP), an integral part of the business plan Therefore, meeting the production output according to the established production plan is very important Binh Minh Plastics is the leading prestigious manufacturing and trading enterprise in Vietnam in plastic pipes and accessories of all kinds serving the water supply and drainage, telecommunications and electricity industries Although the company's business is still growing steadily, there are still management problems occurring within the company The operation of BMSG's factory over the quarters still grew well, closely following the company's S&OP plan, however, the Solvent cements product line through data analysis showed that demand grew well but production factory not meet the plan The main purpose of this thesis is to find out the main problem that leads to production output not meeting the production plan Based on company data analysis, process audit, and literature as help, the key problem The production supervisor's poor performance is validated I INTRODUCTION 1.1 Plastic construction industry There are more than 2000 companies spread across Vietnam operating in the plastic industry In particular, the construction plastic segment accounts for 18.2% of the plastic industry, accounting for 14% of the production value, the growth rate of about 15-20% / year The factor to promote the development of plastic materials segment is the real estate market and the recovery of large-scale infrastructure projects According to the national housing development strategy to 2020, vision to 2030 approved by the Prime Minister in 2011, it has provided comprehensive solutions to the difficulties and development of the real estate market The development of the construction and real estate market will boost the construction plastic industry in the future 1.2 BMP in Viet Nam market Binh Minh Plastic Joint Stock Company has a history of formation and development lasting more than 40 years From Binh Minh Plastic Public Private Factory in 1977 to 1986, UNICEF was selected as the first and major supplier of UPVC plastic pipes for the project "Rural clean water program", marking the complete transformation of Binh Minh Plastic's product structure to manufacturing industrial and technical plastic products In 1999, Binh Minh Binh Duong Factory was inaugurated with modern equipment of European countries with an area of 20,000 m2 On January 2, 2004 equitized, the company officially operated with the trading name of Binh Minh Plastic Joint-Stock Company (BMPLASCO) In the 2007- present period, the company aims to develop sustainably with factories operating in Saigon, Binh Duong and Long An So far, Binh Minh Plastic is the leading and prestigious production and business enterprise in Vietnam on plastic pipes and fittings of all kinds for the water supply, drainage, telecommunications, and electricity industries Industrial and civil construction Distribution: Agent system: Binh Minh Plastics accounts for about 50% of the plastic pipe market share in the South and accounts for about 25% of the plastic pipe market share in the country The company has nearly 1600 distributors all over the country Bidding works Competitors: Tien Phong Plastic, DNP Corporation (dnpcorp), Hoa Sen Group (hoasengroup) 1.3 Products of HVB Pipes and fittings group UPVC tube - Pipes and fittings connecting UPVC hard pipes with diameters from 20mm to 630mm, used for water supply and drainage industry and underground cable lines in accordance with ISO 1452-2: 2009 (TCVN 8491: 2011), certified as appropriate according to National Technical Regulations: QCVN 16: 2017 / BXD - UPVC pipes and fittings are used to protect underground cable lines in: Postal underground cable systems (fiber optic cables, copper cables, ), electric underground cable systems (electric cables, ) HDPE pipe and fittings groups - HDPE pipes and fittings with diameters from 16mm to 1,200mm are manufactured from high density Polyethylene PE 100 compound, according to ISO 4427: 2007 (TCVN 7305: 2008), certified as conformity According to National Technical Regulation QCVN 16: 2017 / BXD - HDPE double-wall corrugated pipes and fittings with diameters from 110mm to 500mm are manufactured from high density Polyethylene (HDPE) compounds PP-R pipe and fittings groups - PP-R pipes and fittings with diameters from 20mm to 160mm are manufactured from Polypropylene Copolymer compound, PP-R80, according to DIN 8077: 2008-09 & DIN 8078: 2008-09 and TCVN 10097- 3: 2013 / ISO 15874- 3: 2013 certified to conform to the National Technical Regulation QCVN 16: 2017 / BXD Other products group - Sprayers used in agriculture of liter, liters, 10 liters produced according to TCVN 5931: 1995 standards for watering ornamental plants or spraying pesticides - Solvent cements for UPVC pipes and fittings 1.4 Chart of Organization Source: Binh Minh Plastics Joint Stock Company 1.5 Vision, Mission and Core Value Vision: Maintaining the status as a leading enterprise in plastic building materials industry in Vietnam Active improve capacity for competition in the region and in the world Mission: Providing products and services to meet increasing demands of the market Ensure harmonization of interests of customers, employees, shareholders and the society Core values High consensus Respect of the past Strong development at the present Confidence for the future ... OF MASTER of BUSINESS ADMINSTRATION The thesis proposal titles THE PRODUCTION SUPERVISOR''S POOR PERFORMANCE IN MANUFACTURING SOLVENT CEMENTS UPVC AT BINH MINH PLASTIC JOINT STOCK COMPANY Student... CHI MINH CITY International School of Business Nguyen Thi Thanh Thao THE PRODUCTION SUPERVISOR''S POOR PERFORMANCE IN MANUFACTURING SOLVENT CEMENTS UPVC AT BINH MINH PLASTIC JOINT. .. program", marking the complete transformation of Binh Minh Plastic'' s product structure to manufacturing industrial and technical plastic products In 1999, Binh Minh Binh Duong Factory was inaugurated