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MCSE: Windows 2000 Server Study Guide Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com San Francisco • Paris • Düsseldorf • Soest • London MCSE: Windows ® 2000 Server Study Guide Lisa Donald with James Chellis Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com Associate Publisher: Neil Edde Contracts and Licensing Manager: Kristine O’Callaghan Developmental Editor: Dann McDorman Editor: Marilyn Smith Project Editor: Malka Geffen Production Editors: Shannon Murphy, Edith Kaneshiro, Judith Hibbard Technical Editors: Mark Kovach, Scott Warmbrand Book Designer: Bill Gibson Graphic Illustrator: Tony Jonick Electronic Publishing Specialists: Susie Hendrickson, Nila Nichols Proofreaders: Laurie O’Connell, Nathan Whiteside, Camera Obscura Indexer: Ted Laux CD Coordinator: Kara Schwartz CD Technician: Keith McNeil Cover Designer: Archer Design Cover Illustrator/Photographer: The Image Bank Copyright © 2000 SYBEX Inc., 1151 Marina Village Parkway, Alameda, CA 94501. World rights reserved. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to photocopy, photograph, magnetic, or other record, without the prior agreement and written permission of the publisher. Library of Congress Card Number: 00-102844 ISBN: 0-7821-2752-5 SYBEX and the SYBEX logo are trademarks of SYBEX Inc. in the USA and other countries. Screen reproductions produced with FullShot 99. FullShot 99 ©1991-1999 Inbit Incorporated. All rights reserved. FullShot is a trademark of Inbit Incorporated. Microsoft® Internet Explorer ©1996 Microsoft Corporation. All rights reserved. Microsoft, the Microsoft Internet Explorer logo, Windows, Windows NT, and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Use of the Microsoft Approved Study Guide logo on this product signifies that it has been independently reviewed and approved in compliance with the following standards:  acceptable coverage of all content related to Microsoft exam number 70-215, entitled Installing, Configuring and Administering Microsoft Windows 2000 Server;  sufficient performance-based exercises that relate closely to all required content; and  technically accurate content, based on sampling of text. SYBEX is an independent entity from Microsoft Corporation, and not affiliated with Microsoft Corporation in any manner. This publication may be used in assisting students to prepare for a Microsoft Certified Professional Exam. Neither Microsoft Corporation, its designated review company, nor SYBEX warrants that use of this publication will ensure passing the relevant exam. Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. TRADEMARKS: SYBEX has attempted throughout this book to distinguish proprietary trademarks from descriptive terms by following the capitalization style used by the manufacturer. The author and publisher have made their best efforts to prepare this book, and the content is based upon final release software whenever possible. Portions of the manuscript may be based upon pre-release versions supplied by software manufacturer(s). The author and the publisher make no representation or warranties of any kind with regard to the completeness or accuracy of the contents herein and accept no liability of any kind including but not limited to performance, merchantability, fitness for any par- ticular purpose, or any losses or damages of any kind caused or alleged to be caused directly or indirectly from this book. Manufactured in the United States of America 10 9 8 7 6 5 4 3 2 1 Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com SYBEX Inc. 1151 Marina Village Parkway, Alameda, CA 94501 Tel: 510/523-8233 Fax: 510/523-2373 HTTP://www.sybex.com To Our Valued Readers: In recent years, Microsoft’s MCSE program has established itself as the premier computer and net- working industry certification. Nearly a quarter of a million IT professionals have attained MCSE sta- tus in the NT 4 track. Sybex is proud to have helped thousands of MCSE candidates prepare for their exams over these years, and we are excited about the opportunity to continue to provide people with the skills they’ll need to succeed in the highly competitive IT industry. For the Windows 2000 MCSE track, Microsoft has made it their mission to demand more of exam candidates. Exam developers have gone to great lengths to raise the bar in order to prevent a paper- certification syndrome, one in which individuals obtain a certification without a thorough under- standing of the technology. Sybex welcomes this new philosophy as we have always advocated a com- prehensive instructional approach to certification courseware. It has always been Sybex’s mission to teach exam candidates how new technologies work in the real world, not to simply feed them answers to test questions. Sybex was founded on the premise of providing technical skills to IT professionals, and we have continued to build on that foundation, making significant improvements to our study guides based on feedback from readers, suggestions from instructors, and comments from industry leaders. The depth and breadth of technical knowledge required to obtain Microsoft’s new Windows 2000 MCSE is staggering. Sybex has assembled some of the most technically skilled instructors in the indus- try to write our study guides, and we’re confident that our Windows 2000 MCSE study guides will meet and exceed the demanding standards both of Microsoft and you, the exam candidate. Good luck in pursuit of your MCSE! Neil Edde Associate Publisher—Certification Sybex, Inc. Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com Software License Agreement: Terms and Conditions The media and/or any online materials accompanying this book that are available now or in the future contain pro- grams and/or text files (the "Software") to be used in connec- tion with the book. SYBEX hereby grants to you a license to use the Software, subject to the terms that follow. Your pur- chase, acceptance, or use of the Software will constitute your acceptance of such terms. 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Individ- ual programs differ on details of trial periods, registration, and payment. Please observe the requirements stated in appropriate files. Copy Protection The Software in whole or in part may or may not be copy- protected or encrypted. However, in all cases, reselling or redis- tributing these files without authorization is expressly forbidden except as specifically provided for by the Owner(s) therein. Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com For Katie, who is the happiest person I have ever seen. Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com Acknowledgments T his book is the result of a great team. First, I'd like to thank Marilyn Smith, who did a tremendous job of translating my writing into a form that is very readable. Marilyn put in countless hours and worked through my many revisions as the book evolved. She is the hardest-working and most professional editor I have ever had the privilege to work with. I’d also like to thank the team that made this book possible. Thanks to James Chellis for allowing me to work on the MCSE series. James is a vision- ary and is my business idol. Neil Edde, the Associate Publisher for this series, has nurtured the MCSE since the early days. Dann McDormann, the Asso- ciate Developmental Editor, is always fun to work with. Malka Geffen, the Project Editor, somehow managed to keep this project on track, which was not always an easy task. Mark Kovach and Scott Warmbrand worked as the Technical Editors. They did a great job of keeping me honest and minimizing any errors in the book. Shannon Murphy, Edith Kaneshiro, and Judith Hibbard worked as the Production Editors, and Tony Jonick developed the artwork from my draw- ings. Susie Hendrickson and Nila Nichols worked as the Electronic Publishing Specialists. Keith McNeil worked as the CD Technician. Matthew Sheltz worked very hard on the CD content and is also very appreciated. Without the great work of the team, this book would not be possible. On the local front, I’d like to thank my family, who has lived with me through this entire project, and my best pals, who have shown tremendous patience with me over the last six months. — Lisa Donald Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com Table of Exercises Exercise 1.1 Installing Windows 2000 Server as a Domain Controller . . . . . . . . . . 32 Exercise 1.2 Installing Windows 2000 Server as a Member Server . . . . . . . . . . . 37 Exercise 1.3 Upgrading to Windows 2000 Server . . . . . . . . . . . . . . . . . . 46 Exercise 1.4 Troubleshooting Failed Installations with Setup Logs . . . . . . . . . . . 50 Exercise 2.1 Extracting the Windows 2000 Deployment Tools . . . . . . . . . . . . . 64 Exercise 2.2 Using the System Preparation Tool . . . . . . . . . . . . . . . . . . 68 Exercise 2.3 Installing Windows 2000 Server from a Disk Image . . . . . . . . . . . . 69 Exercise 2.4 Creating an Unattended Answer File . . . . . . . . . . . . . . . . . . 86 Exercise 3.1 Managing Hardware with Device Manager . . . . . . . . . . . . . . 125 Exercise 3.2 Managing Your Video Adapter . . . . . . . . . . . . . . . . . . . 128 Exercise 3.3 Managing and Monitoring Imaging Devices . . . . . . . . . . . . . . 131 Exercise 3.4 Updating a Device Driver. . . . . . . . . . . . . . . . . . . . . . 136 Exercise 3.5 Managing Driver Signing. . . . . . . . . . . . . . . . . . . . . . 139 Exercise 3.6 Using the Troubleshooter Wizard . . . . . . . . . . . . . . . . . . 145 Exercise 4.1 Accessing the Local Users and Groups Utility . . . . . . . . . . . . . 171 Exercise 4.2 Creating New Local Users . . . . . . . . . . . . . . . . . . . . . 176 Exercise 4.3 Disabling a User . . . . . . . . . . . . . . . . . . . . . . . . . 179 Exercise 4.4 Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Exercise 4.5 Renaming a User . . . . . . . . . . . . . . . . . . . . . . . . . 182 Exercise 4.6 Changing a User’s Password . . . . . . . . . . . . . . . . . . . . 183 Exercise 4.7 Adding a User to a Group . . . . . . . . . . . . . . . . . . . . . 184 Exercise 4.8 Using User Profiles . . . . . . . . . . . . . . . . . . . . . . . . 187 Exercise 4.9 Assigning a Home Folder to a User . . . . . . . . . . . . . . . . . 188 Exercise 4.10 Creating a New Active Directory User . . . . . . . . . . . . . . . . 192 Exercise 4.11 Creating Local Groups . . . . . . . . . . . . . . . . . . . . . . . 202 Exercise 4.12 Adding Users to Local Groups . . . . . . . . . . . . . . . . . . . 204 Exercise 4.13 Renaming a Local Group . . . . . . . . . . . . . . . . . . . . . . 205 Exercise 4.14 Deleting a Local Group . . . . . . . . . . . . . . . . . . . . . . 206 Exercise 4.15 Creating and Managing an Active Directory Group . . . . . . . . . . . 210 Exercise 5.1 Creating a Management Console for Security Settings . . . . . . . . . 223 Exercise 5.2 Setting Password Policies . . . . . . . . . . . . . . . . . . . . . 228 Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com xxiii Table of Exercises Exercise 5.3 Setting Account Lockout Policies . . . . . . . . . . . . . . . . . . . 231 Exercise 5.4 Setting Audit Policies. . . . . . . . . . . . . . . . . . . . . . . . 237 Exercise 5.5 Setting Local User Rights . . . . . . . . . . . . . . . . . . . . . . 242 Exercise 5.6 Defining Security Options . . . . . . . . . . . . . . . . . . . . . . 248 Exercise 5.7 Creating a System Policy for a User. . . . . . . . . . . . . . . . . . 256 Exercise 5.8 Using the Security Configuration and Analysis Tool . . . . . . . . . . . 263 Exercise 6.1 Converting a FAT16 Partition to NTFS . . . . . . . . . . . . . . . . . 278 Exercise 6.2 Creating a New Partition . . . . . . . . . . . . . . . . . . . . . . 298 Exercise 6.3 Editing a Drive Letter . . . . . . . . . . . . . . . . . . . . . . . . 303 Exercise 6.4 Creating a Mirrored Volume . . . . . . . . . . . . . . . . . . . . . 311 Exercise 6.5 Recovering from a Mirrored Volume Failure . . . . . . . . . . . . . . 315 Exercise 6.6 Compressing Folders and Files. . . . . . . . . . . . . . . . . . . . 318 Exercise 6.7 Applying Default Quota Limits . . . . . . . . . . . . . . . . . . . . 322 Exercise 6.8 Applying Individual Quota Limits . . . . . . . . . . . . . . . . . . . 324 Exercise 6.9 Using EFS to Manage Data Encryption . . . . . . . . . . . . . . . . 327 Exercise 6.10 Using the CIPHER Utility to Manage Data Encryption . . . . . . . . . . . 329 Exercise 6.11 Analyzing and Defragmenting Disks . . . . . . . . . . . . . . . . . 333 Exercise 6.12 Using the Disk Cleanup Utility . . . . . . . . . . . . . . . . . . . . 335 Exercise 6.13 Using the Check Disk Utility . . . . . . . . . . . . . . . . . . . . . 336 Exercise 7.1 Creating a Directory and File Structure . . . . . . . . . . . . . . . . 353 Exercise 7.2 Configuring NTFS Permissions. . . . . . . . . . . . . . . . . . . . 359 Exercise 7.3 Creating a Shared Folder . . . . . . . . . . . . . . . . . . . . . . 364 Exercise 7.4 Applying Share Permissions. . . . . . . . . . . . . . . . . . . . . 366 Exercise 7.5 Accessing Network Resources . . . . . . . . . . . . . . . . . . . . 374 Exercise 8.1 Creating a New Dfs Root . . . . . . . . . . . . . . . . . . . . . . 399 Exercise 8.2 Creating Dfs Links . . . . . . . . . . . . . . . . . . . . . . . . . 401 Exercise 8.3 Implementing Dfs Replication . . . . . . . . . . . . . . . . . . . . 404 Exercise 9.1 Viewing Network Adapter Properties . . . . . . . . . . . . . . . . . 422 Exercise 9.2 Using the IPCONFIG Command . . . . . . . . . . . . . . . . . . . . 435 Exercise 9.3 Installing the NWLink IPX/SPX Protocol . . . . . . . . . . . . . . . . 438 Exercise 9.4 Installing DHCP, WINS, and DNS . . . . . . . . . . . . . . . . . . . 444 Exercise 9.5 Configuring a DHCP Server . . . . . . . . . . . . . . . . . . . . . 453 Exercise 9.6 Configuring a DNS Server. . . . . . . . . . . . . . . . . . . . . . 461 Exercise 10.1 Configuring and Managing the Default Web Site . . . . . . . . . . . . 489 Exercise 11.1 Creating Printers . . . . . . . . . . . . . . . . . . . . . . . . . 511 Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com Table of Exercises xxiv Exercise 11.2 Sharing an Existing Printer . . . . . . . . . . . . . . . . . . . . . 518 Exercise 11.3 Managing Advanced Printer Properties . . . . . . . . . . . . . . . . 528 Exercise 11.4 Assigning Print Permissions . . . . . . . . . . . . . . . . . . . . 531 Exercise 11.5 Managing Printers and Print Documents . . . . . . . . . . . . . . . 537 Exercise 12.1 Installing Terminal Services on a Server . . . . . . . . . . . . . . . 566 Exercise 12.2 Configuring a Terminal Services Server . . . . . . . . . . . . . . . 578 Exercise 12.3 Creating and Installing a Terminal Services Client . . . . . . . . . . . 591 Exercise 12.4 Creating a Terminal Session . . . . . . . . . . . . . . . . . . . . 597 Exercise 12.5 Remotely Administering a Server through Terminal Services. . . . . . . 603 Exercise 13.1 Installing a RAS Server . . . . . . . . . . . . . . . . . . . . . . 619 Exercise 13.2 Configuring Inbound and Outbound Connections . . . . . . . . . . . 621 Exercise 13.3 Configuring RAS Server Properties . . . . . . . . . . . . . . . . . 629 Exercise 13.4 Managing Remote Access Policies and Profiles . . . . . . . . . . . . 633 Exercise 13.5 Installing and Configuring a VPN Server . . . . . . . . . . . . . . . 642 Exercise 14.1 Creating a Management Console for Monitoring System Performance . . . 655 Exercise 14.2 Monitoring System Memory . . . . . . . . . . . . . . . . . . . . 677 Exercise 14.3 Monitoring the System Processor . . . . . . . . . . . . . . . . . . 679 Exercise 14.4 Configuring Multiple Processors. . . . . . . . . . . . . . . . . . . 682 Exercise 14.5 Monitoring the Disk Subsystem . . . . . . . . . . . . . . . . . . . 684 Exercise 14.6 Monitoring the Network Subsystem . . . . . . . . . . . . . . . . . 686 Exercise 14.7 Creating a Baseline Report . . . . . . . . . . . . . . . . . . . . . 688 Exercise 14.8 Managing Computer Processes . . . . . . . . . . . . . . . . . . . 694 Exercise 15.1 Using the Event Viewer Utility . . . . . . . . . . . . . . . . . . . 719 Exercise 15.2 Creating a Windows 2000 Boot Disk . . . . . . . . . . . . . . . . . 732 Exercise 15.3 Booting Your Computer to Safe Mode . . . . . . . . . . . . . . . . 735 Exercise 15.4 Using Boot Logging . . . . . . . . . . . . . . . . . . . . . . . . 737 Exercise 15.5 Using Startup and Recovery Options . . . . . . . . . . . . . . . . . 741 Exercise 15.6 Creating Windows 2000 Server Setup Boot Disks. . . . . . . . . . . . 742 Exercise 15.7 Creating an Emergency Repair Disk . . . . . . . . . . . . . . . . . 745 Exercise 15.8 Restoring Your System with an Emergency Repair Disk . . . . . . . . . 747 Exercise 15.9 Using the Backup Wizard. . . . . . . . . . . . . . . . . . . . . . 751 Exercise 15.10 Backing Up System State Data . . . . . . . . . . . . . . . . . . . 753 Exercise 15.11 Using the Restore Wizard . . . . . . . . . . . . . . . . . . . . . 762 Exercise 15.12 Adding the Recovery Console to the Windows 2000 Setup . . . . . . . . 765 Exercise 15.13 Using the Recovery Console . . . . . . . . . . . . . . . . . . . . 769 Copyright ©2000 SYBEX , Inc., Alameda, CA www.sybex.com [...]... include: MCSE: Windows 2000 Professional Study Guide MCSE: Windows 2000 Server Study Guide MCSE: Windows 2000 Network Infrastructure Administration Study Guide MCSE: Windows 2000 Directory Services Administration Study Guide MCSE: Windows 2000 Network Security Design Study Guide MCSE: Windows 2000 Network Infrastructure Design Study Guide MCSE: Windows 2000 Directory Services Design Study Guide There... includes the best features of Windows 98 and many new features Copyright 2000 SYBEX , Inc., Alameda, CA www.sybex.com xxvi Introduction Windows 2000 Server /Windows 2000 Advanced Server A server edition of Windows 2000 for small to mid-sized deployments Advanced Server supports more memory and processors than Server does Windows 2000 Datacenter Server A server edition of Windows 2000 for large, wide-scale... its administrators Consider that Windows NT 4 has about 12 million lines of code, while Windows 2000 has more than 35 million! Much of this code is needed to deal with the wide range of functionality that Windows 2000 offers Windows 2000 actually consists of several different versions: Windows 2000 Professional The client edition of Windows 2000, which is comparable to Windows NT 4 Workstation 4, but... System) 70-215 Windows 2000 Server Core (Operating System) 70-216 Windows 2000 Network Administration Core (Operating System) 70-217 Windows 2000 Directory Services Core (Operating System) One of these exams is required Exam # Topic Requirement Met 70-219 Designing a Windows 2000 Directory Services Infrastructure Core (Design) 70-220 Designing Security for Windows 2000 Core (Design) Copyright 2000 SYBEX... requirements of the new MCSE certification program for Windows 2000 Server You will find the information you need to acquire a solid understanding of Windows 2000 Server, to prepare for Exam 70-215: Installing, Configuring, and Administering Microsoft Windows 2000 Server, and to progress toward MCSE certification Why Become Certified in Windows 2000? As the computer network industry grows in both size... Designing a Windows 2000 Network Infrastructure Core (Design) Two of these exams are required Exam # Topic Requirement Met 70-219 Designing a Windows 2000 Directory Services Infrastructure Elective 70-220 Designing Security for Windows 2000 Elective 70-221 Designing a Windows 2000 Network Infrastructure Elective Any current MCSE elective Exams cover topics such as Exchange Server, SQL Server, Systems... Windows 2000 Server Exam The Windows 2000 Server exam covers concepts and skills required for the support of Windows 2000 Server computers It emphasizes the following areas of Windows 2000 Server support: Installing Windows 2000 Server Implementing and managing access to resources Copyright 2000 SYBEX , Inc., Alameda, CA www.sybex.com Introduction xxxi Configuring and troubleshooting hardware and drivers... MCSE study guide series, we are including quite an array of training resources On the CD are numerous simulations, practice exams, and flashcards to help you study for the exam Also included are the entire contents of the study guide These resources are described in the following sections The Sybex Ebook for Windows 2000 Server Many people like the convenience of being able to carry their whole study guide. .. upgrading Windows NT Server 4 to Windows 2000 Server? A Pentium 133MHz B Pentium 166MHz C Pentium 266MHz D Pentium 333MHz 6 Which of the following application environments will offer the best performance with a Windows 2000 Terminal Services server? A 8-bit B 16-bit C 32-bit D 64-bit Copyright 2000 SYBEX , Inc., Alameda, CA www.sybex.com xlvi Assessment Test 7 Which MMC mode allows users full access to Windows. .. hands-on experience with key features of the Windows 2000 Server operating system Built around the exercises in this study guide, WinSim 2000 can give you the knowledge and hands-on skills Copyright 2000 SYBEX , Inc., Alameda, CA www.sybex.com xl Introduction that are invaluable for understanding Windows 2000 (and passing the exam) A sample screen from WinSim 2000 is shown below The Sybex MCSE EdgeTests The .  MCSE: Windows 2000 Professional Study Guide  MCSE: Windows 2000 Server Study Guide  MCSE: Windows 2000 Network Infrastructure Administration Study Guide. Guide  MCSE: Windows 2000 Directory Services Administration Study Guide  MCSE: Windows 2000 Network Security Design Study Guide  MCSE: Windows 2000 Network

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