Job satisfaction of lecturers in selected public and private university in ho chi minh city, vietnam

JOB SATISFACTION OF LECTURERS IN SELECTED PUBLIC AND PRIVATE UNIVERSITIES IN HO CHI MINH CITY, VIETNAM _ A Dissertation Presented to the Faculty of the Graduate School Southern Luzon State University, Lucban, Quezon, Philippines in Collaboration with Thai Nguyen University, Socialist Republic of Vietnam _ In Partial Fulfillment of the Requirements for the Degree Doctor of Business Administration _ By LE HONG LINH (MAY) July 2018 i ii CERTIFICATE OF ORIGINALITY This is to certify that the research work entitled “Job Satisfaction of Lecturers in Selected Public and Private Universities in Ho Chi Minh City, Vietnam” orally defended/presented under the DBA program jointly offered by Southern Luzon State University of the Republic of the Philippines and Thai Nguyen University of the Socialist Republic of Vietnam, embodies the result of original work carried out by the undersigned This dissertation does not contain words or ideas taken from published sources or written works by other persons which have been accepted as basis for the award of any degree from other higher education institutions, except where proper referencing and acknowledgement were made _ LE HONG LINH (MAY) Date Orally Defended: June, 2018 iii ACKNOWLEDGEMENT The researcher sincerely extends deepest gratitude and appreciation to the following persons who made significant contributions in the completion of this research study: Dr Gillian Portia P Dimaranan, research adviser, for her advice, constructive criticisms, and patient encouragement; for sharing her sheer intelligence; for helping the researcher to grow and have her skills and for being the source of encouragement, the researcher humbly extends her gratitude; Dr Joanna Paula A Ellaga, Dr Chona V Cayabat, Dr Eriberto A Casiño, Dr Moses T Macalinao, and Dr Flormando P Baldovino, Oral Examination Committee, for their interest in the researcher’s work, inputs, and for their valuable suggestions for the improvement of this study; Professors from Thai Nguyen University, Vietnam and Southern Luzon State University, the Philippines, for their great guidance, comments and suggestions during my preparation of this PhD thesis TNU-IS staff, for providing the researcher needed research materials; The managers and staff of the universities in Ho Chi Minh City, for their time, cooperation, honesty in answering questionnaires and for sharing their experiences and sustained interest; and Her family, friends and colleagues, for the love and support in one way or the other; and to all who have contributed to make this study success LHL iv DEDICATION This piece of work is humbly dedicated to my colleagues and fellow instructors, my students, my family and my relatives, my friends, my husband, and my children LHL v TABLE OF CONTENTS PAGE TITLE PAGE ……………………………………………………………… i APPROVAL SHEET ……………………………………………………… ii CERTIFICATE OF ORIGINALITY ……………………………………… iii ACKNOWLEDGEMENT ……………………………………………….… iv DEDICATION ………………………………………………….…… …… v TABLE OF CONTENTS ……………………………………….………… vi LIST OF TABLES ………………………………………………………… viii LIST OF FIGURES ……………………………………………………… ix ABSTRACT ………………………………………………………………… x CHAPTER I II III INTRODUCTION …………………………………….……… Background of the Study …………………………….….… Objectives of the Study …………………………………… Hypothesis Significance of the Study Scope and Limitation of the Study ……… … ……… … Definition of Terms ……………………………….………… 10 REVIEW OF RELATED LITERATURE …… ….…… 14 Conceptual Framework ………………………………… 44 Research Paradigm ………………………………………… 46 RESEARCH METHODOLOGY …………………………… 48 Locale of the Study ………………………….… ……….… 48 Research Design …………………………………………… 48 Population and Sampling ………………………………… 49 Research Instrument ……………………………………… 51 Data Gathering Procedure …………………………….…… 52 Statistical Treatment …………………….… …….…… 54 vi IV RESULTS AND DISCUSSION ………… ……………… V SUMMARY, FINDINGS, CONCLUSIONS AND 59 RECOMMENDATIONS Summary ………………………….…………….…………… 88 Findings ………………………….……………….…….…… 89 Conclusions ……………………………………………… 91 Recommendations ………………………………………… 93 REFERENCES …………………… …………….…….…….…… 95 APPENDICES ……………………………………………………….…… 104 A Letter to Conduct Study…………………………….….… 105 B Questionnaire …………………………………………………… 106 C Computations ………………………… … 111 D Plagiarism Check: Originality Report 135 CURRICULUM VITAE ……………………………………………….…… 136 vii LIST OF TABLES TABLE PAGE Profile of Selected Universities under Study ……………… 59 Frequency of Respondents by University ………………… 61 Profile of the Respondents ………………………… …….… 62 Factors Affecting the Lecturers’ Job Satisfaction as to Salary ……………………………………………… ……… 64 Factors Affecting Lecturers’ Job Satisfaction as to Promotion ……………………………………………………… 65 Factors Affecting Lecturers’ Job Satisfaction as to Supervision ……………… …………… ………… 66 Factors Affecting Lecturers’ Job Satisfaction as to Colleagues ……………………………………………….…… 67 Factors Affecting Lecturers’ Job Satisfaction as to Work Itself …………………… ………………… ………… ……… 67 Factors Affecting Lecturers’ Job Satisfaction as to Working Condition ……………………………… ……………………… 68 10 Factors Affecting Lecturers’ Job Satisfaction as to Fringe Benefits ……………………… ……………………………… 69 Factors Affecting Lecturers’ Job Satisfaction as to Professional Development …………………………………… 70 Results of Testing Relationship between Factors at First SEM …………………………………………………………… 71 Results of Testing Relationship between Factors at Final SEM …………………………………………………………… 72 14 Hypothesis Testing …………………………………………… 75 15 Results of Assessing Significant Difference as to the Type of University on Job Satisfaction …………………………… 78 Matrix of Components of the Enhancement Program …… 85 11 12 13 16 viii LIST OF FIGURE FIGURE PAGE Research Model …………………………………………….… 45 Research Paradigm ……………………………….…… …… 46 ix ABSTRACT Title of Research : JOB SATISFACTION OF LECTURERS IN SELECTED PUBLIC AND PRIVATE UNIVERSITIES IN HO CHI MINH CITY, VIETNAM Researcher : LE HONG LINH (May) Degree Conferred : DOCTOR OF BUSINESS ADMINISTRATION Name and Address of Institution : Southern Luzon State University, Lucban, Quezon, Philippines and Thai Nguyen University, Socialist Republic of Vietnam Adviser : Dr Gillian Portia P Dimaranan Year Written : 2018 Keywords : factors, job satisfaction, lecturers, universities, Ho Chi Minh City This study was conducted to determine job satisfaction of lecturers in selected public and private universities in Ho Chi Minh City, Vietnam It investigated the demographic profile of respondents in terms of gender, age, marital status, educational level, working experience Through 500 valid respondents of the survey, the test results show that seven (7) factors such as salary, promotion, supervision, colleagues, work itself, professional development, and fringe benefits had positive relationships with lecturers’ job satisfaction Of which, professional development is the element that has the strongest influence on job satisfaction, followed by factors of salary, fringe benefits, colleague, supervision, promotion and finally is work itself Satisfaction is also an indicator of lecturers’ commitment There is, however, no difference between the level of job satisfaction of the respondents based on different marital status In addition, there have the difference in job satisfaction level of respondents based on gender, age, teaching experience, x ... of Research : JOB SATISFACTION OF LECTURERS IN SELECTED PUBLIC AND PRIVATE UNIVERSITIES IN HO CHI MINH CITY, VIETNAM Researcher : LE HONG LINH (May) Degree Conferred : DOCTOR OF BUSINESS ADMINISTRATION... level and teaching experience on satisfaction levels of lecturers of group of university in Ho Chi Minh City The results may also give ideas for of group of universities in Ho Chi Minh City and. .. particular and in Vietnam in general Objectives of the Study The study aimed to evaluate the job satisfaction of lecturers in selected public and private universities in Ho Chi Minh city, Viet