Tài liệu Microsoft Exchange Server 2003 Administration Guide pdf

Exchange Server 2003 Administration Guide Valid Until: Product Version: Reviewed By: Latest Content: Author: May 1, 2004 Exchange Server 2003 Exchange Product Development www.microsoft.com/exchange/library Exchange Documentation Team Exchange Server 2003 Administration Guide Jyoti Kulkarni Patricia Anderson Published: September 2003 Applies To: Exchange Server 2003 Copyright Information in this document, including URL and other Internet Web site references, is subject to change without notice Unless otherwise noted, the example companies, organizations, products, domain names, e-mail addresses, logos, people, places and events depicted herein are fictitious, and no association with any real company, organization, product, domain name, e-mail address, logo, person, place or event is intended or should be inferred Complying with all applicable copyright laws is the responsibility of the user Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property © 2003 Microsoft Corporation All rights reserved Microsoft, Active Directory, ActiveSync, MSDN, MS-DOS, Outlook, Visual Basic, Visual C++, Visual Studio, Win32, Windows, Windows Mobile, Windows NT and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries The names of actual companies and products mentioned herein may be the trademarks of their respective owners Acknowledgments Project Editor: Olinda Turner Contributing Writers: Tammy Treit, Teresa Appelgate, Jon Hoerlein, Joey Masterson, Christopher Budd Contributing Editors: Lindsay Pyfer, Diane Forsyth, Cathy Anderson, Alison Hirsch, Tony Ross, Lee Ross Technical Reviewers: Amanda Langowski, Brad Owen, James O'Brien, Eric Dao, Brian Holdsworth, Max Ciccotosto, Simon Attwell, Wayne Cranston, Pretish Abraham, Khyati Vyas, Scott Landry, Aidan Delaney; Evan Dodds, Ryan Hurey; Ladislau Conceicao, Michael Lee, Julian Zbogar-Smith, Jeetendra Falodia, Dave Whitney, Andrew Moss, Chris Ahlers, David Emmick, Catalin Stafie, Jaya Matthew Graphic Design: Kristie Smith Production: Sean Pohtilla, Joe Orzech Table of Contents Introduction Overview What Will You Learn from This Book? Who Should Read This Book? Terminology .2 How is This Book Structured? What Are the Requirements to Complete the Procedures In This Book? Chapter Preparing to Administer Exchange Server 2003 Understanding Exchange Administration Architecture Interacting with Active Directory Selecting the Right Management Tools 11 Working with Exchange System Manager 12 Working with Active Directory Users and Computers 14 Creating Recipients 16 Performing Exchange Tasks 17 Managing Exchange in Multiple Domains 18 Deciding Where to Manage Exchange 18 Setting Up a Management Station 19 Using Custom Consoles 22 Creating Custom Consoles 24 Automating Administrative Tasks 25 ii Exchange Server 2003 Administration Guide Chapter Managing an Exchange Organization .27 Promoting an Exchange Organization from Mixed Mode to Native Mode 28 Applying Global Settings 30 Associating File Name Extensions with MIME 30 Using SMTP Policies to Control Outbound Mail Formatting and Automatic Responses 32 Selecting Message Delivery and Message Filtering Options 36 Creating and Managing Administrative Groups 44 Understanding the Types of Administrative Models 45 Displaying Administrative Groups 50 Creating Administrative Groups 51 Moving Objects Between Administrative Groups 51 Deleting Administrative Groups 52 Using System Policies 52 Understanding How System Policies Affect Individual Settings 54 Creating a Server Policy 55 Adding Servers to a Server Policy 57 Viewing the Objects Controlled by a System Policy 57 Copying System Policies Between Administrative Groups 58 Modifying or Removing a Policy 59 Managing Permissions 60 Understanding Exchange Objects and Exchange System Manager 60 Chapter Configuring Exchange Server Settings .67 Configuring Server-Specific Settings 68 Viewing Messages in Message Tracking Center 69 Enabling Message Tracking 69 Managing Message Tracking Log Files 70 Designating a Front-End Server 71 Sending Error Information to Microsoft 72 Configuring Language Settings 73 Scheduling Mailbox Manager Processes 74 Defining a Schedule 76 Setting Reporting Options 76 Configuring Diagnostics Logging on a Server 77 Table of Contents iii Customizing Public Folder Referrals 80 Assigning Costs on the Public Folder Referrals List 82 Understanding Directory Access Options 83 Automatically Constructing a Topology for Directory Access 85 Manually Constructing a Topology for Directory Access 86 Viewing System Policies Applied to the Server 87 Setting Server-Specific Permissions 89 Configuring System Resource Usage During Full-Text Indexing 90 Chapter Managing Recipients and Recipient Policies 93 Understanding Recipients 93 Understanding Recipient Policies 96 Managing E-Mail Addresses 97 Managing Mailboxes Using Mailbox Manager 99 Creating Recipients 101 Mailbox-Enabled and Mail-Enabled Recipients .102 Mail-Enabled Groups 104 Understanding Query-Based Distribution Groups 107 Query-Based Distribution Groups Described 107 Modifying Exchange 2000 SP3 Servers for Use with Windows 2000 Global Catalog Servers 108 How Query-Based Distribution Groups Work 109 Deployment Recommendations for Query-Based Distribution Groups 109 Guidelines for Creating Query-Based Distribution Groups .111 Creating Query-Based Distribution Groups 112 Combining Multiple Query-Based Distribution Groups .114 Managing Recipients 115 Notes for Exchange 5.5 Administrators 115 Managing Recipients with Recipient Policies 116 Managing Recipient Settings 120 Configuring Message Settings for Mailbox-Enabled Recipients .121 Exchange Advanced Settings for Mailbox-Enabled Recipients 123 Configuring Message Settings for Mail-Enabled Recipients 127 Distribution Groups 128 iv Exchange Server 2003 Administration Guide Understanding Address Lists 129 Address Lists Described .130 Creating Address Lists 131 Offline Address Lists 134 Customizing the Details Templates 136 Recipient Update Service 138 Chapter Understanding and Configuring Message Routing and Transport 141 Configuring Routing for Internal Mail Flow .141 Understanding Routing Groups 142 Creating Routing Groups 146 Moving Servers Between Routing Groups 148 Renaming a Routing Group 148 Deleting a Routing Group 149 Connecting Routing Groups 150 Connecting to the Internet .154 Defining SMTP Dependencies 155 Configuring SMTP 157 Using a Wizard to Configure Internet Mail .158 Manually Configuring the Sending of Internet Mail 161 Manually Configuring the Receipt of Internet Mail 173 Enabling Filtering to Control Junk E-Mail Messages 178 Connecting to Exchange 5.5 Servers and Other X.400 Systems 180 Customizing the X.400 Protocol .181 Understanding X.400 Connectors 182 Disabling or Removing Connectors 192 Using Queue Viewer to Manage Messages 193 Disabling Outbound Mail 194 Finding Messages .195 Using SMTP Queues to Troubleshoot Message Flow 196 Using X.400 (MTA) Queues to Troubleshoot Message Flow 200 Configuring Diagnostic Logging for SMTP .201 Modifying Logging Settings .201 Enabling Debugging Level Logging 202 Configuring Diagnostic Logging for the X.400 Service (MSExchangeMTA) 203 Table of Contents v Chapter Managing Client Access to Exchange 205 Preparing to Manage Client Access 206 Choosing a Topology 207 Configuring Security for Client Access .208 Choosing Client Access Model and Protocols 208 Configuring Clients and Devices 209 Managing Protocols 209 Enabling a Virtual Server 210 Assigning Ports and an IP Address to a Virtual Server 211 Setting Connection Limits 212 Starting, Stopping, or Pausing a Virtual Server 213 Terminating Connected Users 214 Managing Calendaring Options for the POP3 and IMAP4 Virtual Servers .214 Managing the HTTP Virtual Server .215 Working with IMAP4-Specific Settings .217 Configuring NNTP Posting Limits and Moderation Settings .218 Managing Outlook 2003 220 Configuring Cached Exchange Mode 220 Managing Outlook Web Access 221 Enabling and Disabling Outlook Web Access for Internal Clients Only 222 Using Browser Language 223 Setting Up a Logon Page 224 Enabling Outlook Web Access Compression .227 Blocking Web Beacons .228 Blocking Attachments .229 Filtering Junk E-Mail Messages 230 Simplifying the Outlook Web Access URL 231 Managing Exchange ActiveSync 232 Enabling Exchange ActiveSync for Your Organization .232 Enabling Up-to-Date Notifications for Your Organization 234 Managing Outlook Mobile Access .236 Configuring Exchange to Use Outlook Mobile Access .236 Enabling Outlook Mobile Access for Your Organization 237 vi Exchange Server 2003 Administration Guide Chapter Managing Mailbox Stores and Public Folder Stores 239 Working with Permissions for Public Folders and Mailboxes 240 Using Exchange Administrative Roles with Exchange Store Components .241 Understanding the Types of Permissions That Control Access to Mailboxes and Public Folders 243 Using Mailbox Permissions .244 Using Public Folder Permissions 246 Maintaining the Minimum Permissions Required for Mailbox Stores and Public Folder Stores .254 Managing Storage Groups and Stores 256 Configuring Transaction Logs for a Storage Group 258 Overwriting Deleted Data During Backup 261 Adding a Storage Group 261 Mounting or Dismounting Stores .262 Moving Store Files to a New Directory .262 Configuring Store Maintenance and Backup Options .263 Configuring Mailbox Stores 265 Configuring Public Folder Stores 273 Managing Mailboxes 285 Creating a Mailbox 285 Deleting a Mailbox 286 Recovering a Mailbox 287 Moving a Mailbox Within an Administrative Group 288 Managing Public Folders 288 Understanding Types of Public Folders .288 Understanding Public Folder Referrals 295 Configuring Public Folders 301 Maintaining Public Folders 315 Chapter Managing Exchange Clusters 323 Reviewing Exchange Clusters 324 Reviewing the Exchange Resources Associated with Exchange Clusters .324 Understanding How Failover Works in an Exchange Cluster 326 Using Cluster Administrator to Manage Exchange Clusters 328 ... 459 x Exchange Server 2003 Administration Guide Appendix H Additional Resources 461 Web Sites 461 Exchange Server 2003 Books 461 Exchange 2000 Server Books... Tree Using Exchange System Manager 457 Exchange 5.5 Servers See Multiple Public Folder Stores on an Exchange 2003 Server 457 In a Mixed Exchange 5.5 -Exchange 2003 Environment,... Exchange Server 2003 Administration Guide Jyoti Kulkarni Patricia Anderson Published: September 2003 Applies To: Exchange Server 2003 Copyright Information in this