1. In their fight against spam, many SMTP servers require authentication before accepting outgoing email. Your ISP or email provider should tell you if you need to enable outgoing authentication. If you can't send mail and suspect authentication issues, try enabling POP before SMTP or outgoing authentication. 2. 3. The Connection tab controls how Outlook connects to the mail server (see Figure 2.6). In most cases, you'll use the LAN option if you have cable or DSL service. Use Connect Using Internet Explorer or a 3rd Party Dialer if Outlook can connect using any active Internet connection. If you need to dial a specific account to check your mail, select Connect Using My Phone Line and select the Dial-Up networking connection from the Dial-Up Networking connection list. Figure 2.6. Use the Connection tab to control how Outlook connects to your email server. 4. Use the Advanced tab to configure the ports Outlook uses to connect the email server (see Figure 2.7 ). In most cases, you'll use the defaults with ISP accounts. When alternative ports are required, your email provider will tell you. If you have a slow connection to your mail server, you might need to increase the Server Timeouts in intervals of 30–60 seconds. When you want to check your mail from more than one computer, you'll want to check the box to Leave a Copy of Messages on the Server. You can set Outlook to remove the messages after so many days or when you delete the messages from Outlook. Figure 2.7. Use the Advanced tab to configure Outlook to leave copies of your mail on the server when you want to check your email for other computers. Unless you have an unlimited mailbox, you'll want to select one or both of the Remove from Server options. When you choose to delete messages from the server when they're deleted from Outlook, they're deleted from the server during the next send-and-receive cycle after emptying the Deleted Items folder or after using Shift+Delete to delete the items. After you've selected the options you need, choose OK and then click Next, and you're finished settingup your account. A small dialog will display to tell you that it's settingup your message store. When it's completed that task, Outlook opens. If you have to set up additional accounts, open the E-mail Accounts dialog using Tools, E-mail Accounts and repeat the preceding steps for POP3 accounts or use the following steps for IMAP and HTTP accounts. Task: Add Additional Accounts to Your Profile Outlook doesn't limit you to one account per profile. Because many people have more than one email account, it's not unusual for people to have five or more accounts in a single profile. For this exercise, we're going to add an IMAP account to an existing profile. If you use an IMAP account as your default account, select IMAP in the initial setup wizard and begin with step 3. 1. Choose Tools, E-mail Accounts to open the E-mail Accounts dialog. 2. Choose Add a New E-mail Account and then click Next. 3. Select IMAP from the Server type dialog, and then click Next. 4. The Account Settings dialog is almost identical to the one used for POP3 accounts, as shown in Figure 2.2 . The exception is the lack of the Test Account Settings button. Enter your name, email address, and server names, as well as your username and password in the correct fields. Save your password if your computer is secure, and enable Secure Password Authentication if required. 5. Click the More Settings buttons to access additional configuration settings for your account. 6. On the General tab, enter a friendly name for this account, an organization name, and a reply email address if needed. A friendly name is helpful when you use an IMAP or HTTP account because it's used to identify the message store in your folder list. 7. Select the Outgoing Server tab and configure your authentication settings. Many IMAP accounts require outgoing SMTP authentication, normally using the same settings as the incoming email account. If you use a different provider for your SMTP server, enter the username and password for that server here. 8. Use the Connections tab to configure your connection type. This is identical to the dialog used for POP3 accounts. 9. If your server uses nonstandard ports or you need to increase the server timeouts, make the appropriate change on the Advanced tab. This dialog differs only in that the delivery options shown in Figure 2.7 aren't here. In their place is a root folder path field. If your administrator gave you a root folder path, enter it on this tab; otherwise, leave this field blank. Press OK and then click Next, then Finish and your IMAP account is ready to use. Outlook adds a new message store to your profile for each IMAP account. If you have only one account and it's an IMAP account, you'll have two message stores in your profile: the local store and the one that holds a local copy of your IMAP mailbox. When you need to edit your account settings, choose Tools, E-mail Accounts to open the E-mail Accounts dialog. Then choose View or Change Existing Accounts. Select the account in the E-mail Accounts dialog and choose Change or double-click on the account name. The Internet E-mail Settings dialog opens, as shown in Figures 2.2 and 2.5. Configuring an HTTP Account When you want to use Outlook to access your Hotmail or MSN account, choose the HTTP account option. Select Tools, E-mail Accounts to open the E-mail Accounts dialog, choose Add a New E-mail Account. Then click Next and choose HTTP as the account type. 1. Begin by entering your display name and email address in the name and email address fields. Outlook configures the server settings for you (see Figure 2.8 ). Although you can select an HTTP Mail Service Provider, you don't need to. Outlook chooses the correct provider based on the email domain. Figure 2.8. When you enter a Hotmail or MSN address, the server field uses the proper server URL. 2. If you choose More Settings, you'll discover that HTTP has just two settings tabs: General and Connection. These dialogs are identical to those used with IMAP and POP3. Enter a friendly name for your HTTP account, an organization name, and a reply to address on the General tab, and choose your connection settings on the Connection tab. Choose OK and then click Next, and your HTTP account is complete. A new message store is created for each HTTP account in your profile. As mentioned earlier, the only Web-based mail services that support HTTP access are Hotmail and MSN. However, if you use Exchange Server 2000 or Exchange 2003 and your administrator has OWA (Outlook Web Access) enabled, you can use Outlook to access your mail using the HTTP protocol. After you enter your email address, the wizard detects that it's not a Hotmail/ MSN address. The Server URL field is cleared, enabling you to enter an appropriate URL. When entering this URL, be sure to include your username at the end. For example, http://ex2000.poremsky.com/exchange/diane/. Outlook's Calendar, Contacts, Tasks, and Journal folders are not supported by the HTTP protocol. Configuring Exchange Server Accounts The final account type included with Outlook 2003 is for Exchange Server. In most cases, your Exchange administrator will set up your profile for you, often by using configuration files to set up Outlook automatically. On the rare chance that you must set up Outlook yourself, access the server type dialog using Tools, E-mail Accounts to open the E-mail Accounts dialog. Choose Add a New E-mail Account, click Next, and select Microsoft Exchange Server from the list. Enter your Exchange Server name and username, and then click Check Name. If Outlook asks for your username and password, you'll notice that there isn't a domain field in the dialog. You must enter your username in the format of domain\username. After Outlook connects to your server and resolves your name, your account is ready to use. Or you can click the More Settings button to configure additional options. By default, Outlook creates Exchange accounts with Use Cached Exchange Mode enabled. This creates a local copy of your Exchange mailbox in an offline file (OST). You should leave this enabled unless your administrator disables it. When Outlook has problems connecting to the Exchange server, you'll still have access to the contents of your Exchange mailbox. You can add new accounts to a profile by selecting Tools, E-mail Accounts or Tools, Options, Mail Setup, E-mail Accounts. . Next, and you're finished setting up your account. A small dialog will display to tell you that it's setting up your message store. When it's. Account Settings dialog is almost identical to the one used for POP3 accounts, as shown in Figure 2. 2 . The exception is the lack of the Test Account Settings