1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco IT@Work Data Center Infrastructure Phan Thanh Son Technical & Technology Director Cisco Systems Vietnam Ltd. 2 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Agenda • Cisco IT@Work, Internet Business Solutions and Results • Cisco’s Data Center Best Practice • Q&A 3 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco IT@Work, Internet Business Solutions and Results 4 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID “Network infrastructure is directly tied to the ability to gain competitive advantage in the marketplace, today and in the future.” David Passmore, Burton Group 5 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID There's no higher-profile embodiment of Cisco's architecture-to-business-solutions message than Cisco itself. The company is a rabid consumer and integrator of its own wireless, IP telephony, switching, routing, and security dog food. Network Computing: Cisco: On Its Feet and On the Prowl October 28th, 2004 6 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Using Advanced Technology to Enhance Business • Core routing and switching • Advanced technologies Content networking IP communications Cisco Unity Voice Messaging Security Wireless LAN Networked home/access Storage networking • Virtual campus SECURITY WIRELESS LAN STORAGE NETWORKING IP COMMUNICATIONS & CISCO UNITY VOICE MESSAGING NETWORKED HOME / ACCESS CORE ROUTING AND SWITCHING CONTENT NETWORKS VIRTUAL CAMPUS 7 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID How Big is Cisco? Technology and People… • 300 locations in 90 countries • 400 buildings • 50 data centers and server rooms • 1000+ labs world wide (500+ in San Jose) • 35,000 Employees • 18,000 Contractors • 20,000 Channel Partners • 110+ Application Service Providers • 210+ Business and Support Development Partners Over 125,000 people around the world in the extended Cisco family 8 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco Runs Its Business on a Cisco Infrastructure >300 x Content Engines 2838 x Switches 120 x MDS 9000 Multilayer Directors 47,000 x Cisco Security Agents 24,500 x IP Communicator / Softphones 66,000 x IP Telephones 3100 x Access Points 2069 x Routers 2500 x Voice & Remote Gateways 146,677 Cisco Units 146,677 Cisco Units 9 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID The Cisco Network Infrastructure Versatility Performance Functionality Ease of Operation and Maintenance SecurityCost of Ownership WE FACE THE SAME CHALLENGES AS OUR CUSTOMERS 10 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Shifting the Viewpoint • Communications • Access • Security • Employees In the office At home On the road • Global customers • Global partners • Global channels Viewing the world as our campus [...]... Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved Temperature Sensor 33 Cisco IT Operations Data Center • The Cisco IT Operations Data Center on the San Jose, California campus is one of five Cisco production data centers worldwide Supports Cisco s intranet systems, enterprise resource planning (ERP) systems such as financials, data storage, IP telephony infrastructure, and a multitude... applications and databases Houses the Operations Command Center (OCC), which monitors business-critical resources within Cisco data centers worldwide Occupies 14,269 square feet and consists of four areas: - Cisco IT OCC - “Original” data center constructed in 1999 - Build room - “Expanded” data center added in 2001 Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 34 Cisco OCC... reserved 22 Data Center Design Infrastructure is tiered by type of Data Center Production Development Development Data Center Data Center Server Room At least 1,000 sq ft / 100 sq m At least 1,000 sq ft / 100 sq m Less than 1000 sq ft / 100 sq m Houses production servers Houses development servers Houses development servers Monitored by Operations Command Center Monitored by Operations Command Center Monitored... World-class facilities that safeguard Cisco s intellectual property • 46 Data Centers and Server Rooms • 125,000+ sq ft / 11,600+ sq m • 11 countries, 10 time zones • Production Data Centers (PDCs) house business-critical systems • Development Data Centers (DDCs) house engineering development Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 17 Data Center Features • Restricted physical... shared storage supported by Cisco MDS 9509 multilayer director switches San Jose building 12 data center also provides tape storage for vital records, however, backup storage for San Jose is in the RTP data center, which acts as a hot standby site Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 29 Data Center Servers • Servers San Jose building 12 data center houses many servers... desktops, servers and infrastructure • Supports all business unit and group functions within Cisco • Supports portions of external groups such as Cisco Partners, select vendors and customers • DCIT interfaces between IT and Facilities (WPR) for Data Center maintenance and construction Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 16 Cisco s Data Centers • World-class... $133M © 2005 Cisco Systems, Inc All rights reserved 13 Cisco Internet Business Solutions Results Travel Expenses Order Processing Paper Web $127 $7 On Paper Web Training Session Number Presentation_ID $3 Purchase Orders ClassRoom Web $50 Manual 40-60% Savings © 2005 Cisco Systems, Inc All rights reserved Web $150 $50 14 Cisco s Data Center Best Practice Session Number Presentation_ID © 2005 Cisco Systems,... *Source: James Cooke, Internet Business Solutions Group, Cisco Systems Consolidated Data Center Infrastructure on Secure, Resilient, Shared Infrastructure • Tiered levels of service • Laid foundation for future service oriented architecture model Session Number Presentation_ID © 2004 Cisco Systems, Inc All rights reserved © 2005 Cisco Systems, Inc All rights reserved Poised for Future Evolution 11 11 How... moving equipment much easier by not having to pull new cable the length of the room Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 27 Data Center – Vendor Access • Equipment within the data center is largely supported directly by vendors under contract with Cisco IT • Vendors perform upgrades, changes, and troubleshooting and repair if a problem arises with equipment • Modems... dial in through the same modem and diagnose the problem Analog modems will soon be replaced by a VPN solution over the Cisco IP network and the Internet Session Number Presentation_ID © 2005 Cisco Systems, Inc All rights reserved 28 Data Center Storage • Storage San Jose building 12 data center contains about 800 terabytes of storage Nearly all frames connected directly to each host until 2002 Connecting . 1 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco IT@Work Data Center Infrastructure Phan Thanh Son. Results • Cisco s Data Center Best Practice • Q&A 3 © 2005 Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Cisco IT@Work, Internet