Network Management g System (NMS) NMS iBuilder Training Guide v8.0 2007 iBuilder Copyright Notice iDirect Technologies Technical Training Manual Copyright © 2002; 2004 - 2007, iDirect, Inc All rights reserved This training material may not be reproduced, in part or in whole, without the permission i i off iDirect, iDi t Inc I All other brands or product names are trademarks or registered trademarks of their respective holders Printed in the USA No part of this work covered by copyright may be reproduced in any form Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws This p publication is provided p by y iDirect Technologies g as-is without warranty of any kind, either express or implied, including, but not limited to, the implied warranties or conditions of merchantability or fitness for a particular purpose iDirect Technologies shall not be liable for any errors or omissions which may occur in this publication, nor for incidental or consequential damages of any kind resulting from the furnishing furnishing, performance, or use of this publication Information published here is current or planned as of the date of publication of this document Because we are improving and adding features to our products continuously continuously, the information in this document is subject to change without notice IOM - I Chapter - NMS iBuilder NMS Training Objectives Network Management System Training Objectives Introduction to NMS Features & Options Introduction to NMS Components iBuilder, v8.0.x (IOM Chapter 6) iMonitor v8 iMonitor, v8.0.x x (IOM Chapter 7) iSite, v8.0.x (IOM Chapter 8) Familiarization with NMS GUI/Client iDirect Technical Assistance Center (TAC) Modules Instruction on Network Configuration using iBuilder v8.0.x Menus, Commands and Controls Network/Component Configuration Tasks Instruction on Network Monitor Functions using iMonitor v8.0.x Menus, Commands and Controls Network/Component Monitor and Status Reporting IOM - I Chapter - NMS iBuilder NMS Primary Features iBuilder Configuration and Control Creates Network Components Controls Operational Parameters iMonitor Async y Reporting p g of Events,, Alarms,, Warnings Real-time and Historical Network Data Access “Network Probe” for Detailed Network Probe Investigation Remote Continuous Wave (CW) carrier from Probe iSite Site Installation Tools Direct Connection to a Modem GUI Client Cli t ffor iSCPC and dN Network t k Accelerator IOM - I Chapter - NMS iBuilder NMS Basic Features Supports Thousands of Remotes Easily Client-Server, 3-Tier Architecture Modularity Flexibility Modularity, Flexibility, Simplify Maintenance Windows Front-End Familiar Look-and-Feel Compatible p with Windows 2000 & XP Linux Server Back-End Performance, Stability, Maturity, Accessibility SQL Database Standard Database Storage System (MySQL) Secure Access w/Individual User Logins with Privilege Levels Virtual Network Operator p (VNO) ( ) Support pp (Licensed ( Feature)) Customer Network Observer (CNO) Support (Licensed Feature) Remote Access, Even Across Slow Links (i.e dial-up modem) SNMP Interface – Reporting p g Warnings g & Alarms VLAN Tagging (End-to-End) IOM - I Chapter - NMS iBuilder NMS Architecture Linux BackBack-End Remot e User Monitor, Monitor Report Server Suite iMonitor Configuration Configuration, Firmware Updates NOC Statio n Control Config Database iBuilder NOC Statio n Monitor and Control Real-time Archive NetMode m Networks Real-time Network Data Archive Consolidation iBuilder iMonitor IOM - I Chapter - NMS iBuilder NMS Revision Server (RevSvr) Also known as the NMS Configuration & Upgrade Assistant Revision Server provides the ability to upgrade firmware and/or configurations automatically with minimal iBuilder interaction Upgrade unreachable remotes later using Revision Server after normal upgrade has completed Apply multiple new configurations after modification automatically, automatically and in the background Query Revision Server on upgrade status of remotes at anytime Stop the Revision Server at any time Upgrade multiple networks simultaneously Revision Server was designed to make upgrades & configuration changes simple & reliable for all sizes & types of iDS networks Large networks make upgrade/downtime scheduling difficult Many networks operate with itinerant terminals which can be expected to be in-network in network < 50 % of the time IOM - I Chapter - NMS iBuilder NMS Revision Server (RevSvr) NMS Revision Server – How it works (Duty Cycle) Revision Server sits idle, waiting for command input Once initiated, initiated the duty cycle continues until All assigned tasks are complete, or Command received from NMS to stop (via iBuilder user) First, list of any down – rev rev’d d remote determined (after command input) NMS tracks options file version & software/firmware versions separately ‘Down – rev’d’ remotes not match NMS server version for one or both RevServer then creates a single g p package g containing g required q image g package and/or options files for all down – rev’d remote Package is then multicast to remotes using 10 % of Downstream channel RevServer waits calculated amount of time for operation to complete Remotes receive the package and process it, as always Remotes pick out the images (if upgrading) and its own options file, writes to flash & resets RevServer repeats steps for all remaining remotes in list If # down – rev’d remotes = 0, RevServer reverts to inactive (idle) mode IOM - I Chapter - NMS iBuilder NMS Revision Server (RevSvr) NMS Revision Server – Duty Cycle Initialization Complete Startup Begin Startup Sequence GUI “Stop” Command Sleep for Configurable Minutes Collect, archive ,& report results Inactive State (Idle) Nothing to Then GUI “Start Commit” Command GUI “Start Upgrade” Command Determine list of down – rev remotes Determine list of Changes Pending remotes Multicast package at @ 10% of Downstream data rate Build mcast package (s) See Release 7.0 Features Document for current RevServer NMS screens IOM - I Chapter - NMS iBuilder NMS Revision Server (RevSvr) NMS Revision Server – Using the Revision Server Revision Server is used for Image Package and/or Options Files downloads Use it for either operation from any configured networks context menu Launch for software/firmware upgrades with/without options files Launch for options file only downloads (more frequent use) Parameters are selected, specifying how the RevServer is to behave RevServer visibility is provided, displaying steps taken by the server Messages provided indicate remotes completed & removed from list Upgrade in progress need not be observed; dialog box can be closed iBuilder provides monitoring capabilities with Real-time & Historical logs New tab appears with Network Tree labeled ‘Revision Revision server’ server All In Process operations are shown by default Parameters dialog box can also provide visibility, if reopened Cancelling an upgrade while in process is also on Parameters dialog box IOM - I Chapter - NMS iBuilder 10 Group QoS Model Bandwidth Pool BW Group BW Group Service Group Service Group Service Group Service Group Service Group n Applications Applications Applications Applications Applications Default Profile Default Profile Default Profile Default Profile Remote Special Profile Remote Remote Remote ABC Default Profile Special Profile Remote XYZ IOM - I Chapter - NMS iBuilder 14 GQoS – Definitions Terms Definition Bandwidth Pool Physical Bandwidth Limit – Network/Outroute for Downstream, Inroute Group for Upstream Implicitly defined and not visible on iBuilder GQoS C fi Configuration ti Bandwidth allocation decision point for Bandwidth Groups Bandwidth Group Logically Allocated Bandwidth segment Logical bandwidth aggregation and distribution point for all Service Groups Has priority, cost, MaxIR, and CIR properties properties Bandwidth allocation decision point for Service Groups Service Group Collection of Applications from Application Profiles Logical bandwidth aggregation and distribution point for all applications in the group Bandwidth allocation decision point for Applications Applications Applications a.k.a Application Group Similar concept with Service Group, but a logical bandwidth aggregation and distribution point per Virtual Remote Has priority, cost, MaxIR, and CIR properties Bandwidth allocation decision point for Virtual Remotes S i P Service Profile fil NMS Concept C t with ith selected l t d Applications A li ti from f Applications A li ti Group G associated with physical remote Virtual Remote Applications in the Service Profile associated with physical remote Has priority, cost, MaxIR, and CIR properties Application Profile Defines traffic detection rules Has priority and cost properties associated with the traffic IOM - I Chapter - NMS iBuilder 15 QoS & GQoS at a Glance Features Maximum IR CIR / Trigger CIR Minimum IR (Upstream) SLA rule setting based on Traditional QoS Group QoS Per remote Tiered, App/BW-wise, per VR, per Remote Per remote / Per Application Tiered / all application (VR) triggers CIR Per Remote Per Remote (for extended burst plan) Address/Network Range, Port numbers, VLAN, DSCP/TOS, Protocol Multi-tier demand/allocation Not Available App, Svc Group, BW Group S i P Service Profile fil T Template l t N t Available Not A il bl T Templates l t can be b saved d & reused d Prioritization BW allocation by group of remotes Priority, Cost-based, Best Effort Not Available Available BW allocation byy group g p of apps pp Per Remote based,, Not strict Per Service Group p BW allocation per application Per Remote based, Not strict Can be strict Allocated per Remote as a whole Allocated per Virtual Remote Inroute BW allocation on time plan BW allocation management Hub-side (PPB) for both downstream and upstream BW consumption management Hub-side (PPB) and Remote’s discretion Hub-side (PPB) and Remote’s discretion under PPB’s control Segregation of Bandwidth on a shared remote Not Available Available for up to two Service Groups Pre-iDS 8.0 and on iDS 8.0 as iSCPC Profile iDS 8.0 for Star/Mesh networks Availability IOM - I Chapter - NMS iBuilder 16 GQoS Queuing Schemes – Priority Queues GQoS Queuing Schemes – Management Traffic Priority P1 Queues are auto created for NMS traffic to/from remotes NMS Priority – Traffic is minimal under steady state operations steady-state NMS Traffic is greater during upgrades, configuration updates & other such routine NMS operations The default P1 NMS Queues are shown in the table below: Direction Traffic Types Details NMS_TCP Upstream/Downstream TCP traffic Reliable options file and reset operations NMS ICMP NMS_ICMP Upstream/Downstream ICMP traffic Latency server measurement operations NMS_UDP Upstream UDP traffic events, remote status messages The NMS Priority Queue may be modified, but it is not recommended Important statistical information may be lost Remotes may be reported as ‘Down’ Operational control could be affected/lost IOM - I Chapter - NMS iBuilder 17 iDS v 8.0 Network Topologies Five Network Topologies S Upstream Router iMonitor Upstream m Subnet NOC Statio n Protocol Processor Remote Remote Tx Rx Mesh Links Remote iSCPC Remote NMS Server iSCPC Upstream iSCPC Remote iBuilder iMonitor TDMA Upstreams iSC CPC Remot R t e User SCPC Downstream Tunnel S Subnet Internet Star networks, SCPC to TDMA TRANSEC & Spread Spectrum Mesh networks, TDMA to TDMA Options Supported iSCPC networks, networks SCPC to SCPC TRANSEC networks, SCPC to TDMA Spread Spectrum networks, SCPC to TDMA iSCPC Upstream iSCPC link (remote-to-remote OR remote-to-HLC OR HLC-to-HLC) iSCPC Downstream iSCPC D Downstream t S IOM - I Chapter - NMS iBuilder 18 Gathering Statistics Mesh Traffic Stats Collected Here Remote Upstream Router Protocol Processor IP Traffic Stats Collected Here Tunnel Lan Segment Upstream nt m Lan Segmen To Internett NMS Monitoring of Networks Remote SAT Traffic Stats Collected Here Remote Mesh, SAT and IP Statistics collection IOM - I Chapter - NMS iBuilder 19 NMS Client Software Installation Loading iDS Client Software Components Download the latest nms_clients.zip from TAC webpage (version dependent) PC System Requirements Windows NT, Windows 2000 or Windows XP Windows 2000 Must have Service Pack Windows 98/95 are Not Supported Vista not officially supported, but seems okay NMS Client – Load Software Uncompress Files (Using WinZip, Pkzip, etc.) Includes EDAS.zip file for addressing chassis EDAS board (unzip & run Setup.exe to install EDAS SysCheck 3.0) 0) Run NMS Clients Setup.exe to Install NMS Clients (GUI) ¾Creates Desktop p Folder ¾Folder Contains Shortcut Icons IOM - I Chapter - NMS iBuilder 20 NMS iBuilder Client Software Login ‘Operator’ Login Information admin/admin (initial default) ‘select’ Server; enter IP address (Enlarged for viewing) IOM - I Chapter - NMS iBuilder 21 Accept/View Changes No Pending Changes Main Toolbar “Tool” Accept Changes “View” Configuration Changes “Accept Changes” Icon Turns Red When Changes Have Been Made By a Second Operator, via iBuilder Since Last Login Click on This Red Icon to Open “Accept Accept Changes” Changes Dialog Box Agree to “Accept Changes” to Refresh iBuilder Display Only “Accepting Changes” does not confirm agreement or authorize changes View current changes via “View Ỉ Configuration Changes” window Without Accepting, Operator Display is ‘Stale’ and potentially inaccurate Closing and re-opening iBuilder will refresh display and ‘accept changes’ IOM - I Chapter - NMS iBuilder 22 iBuilder – Main Screen Window Banner Menu Bar Min, Max, Close Tool Bar Open Window Workspace Component & Subcomponent Folders Network ‘Tree’ Status Bar IOM - I Chapter - NMS iBuilder 23 iBuilder – Main Screen/Tree View Expandable/Contractible “Tree” View Windows Standard “+” and “-” Controls View Detail Displays NMS Configuration Reference Information (Network Tree) Single Click Right Mouse Button to Access Single-Click Component Pull-Down Menu for Possible Actions (Add, Delete, Modify, Clone, View, etc.) Provides One Entry Point for Configuration Data “Configuration Status” for a Network Component Can Be Toggled On/Off Via ‘View’ Menu Option Network Tree IOM - I Chapter - NMS iBuilder 24 Configuration Status - “View” Menu S Select l t Menu M Option O ti “View”, “Vi ” “C “Configuration fi ti St Status”, t ” Et Etc Tree Changes to Show the Current Status of All Components “Nominal” Indicates Applied/Up to Date “Changes Pending” Indicates Changes Made/Not Applied “Never “Ne e Applied” Indicates No Config Config from f om NMS Applied “Deactivated” Indicates Remote is Non-Operational “Incomplete” Indicates Config Record is Missing Detail “View; Legend” Opens Status Legend for Reference “View; Configuration Changes” Opens Table for Viewing “View; Details” Opens Configuration Detail for Reference IOM - I Chapter - NMS iBuilder 25 ... notice IOM - I Chapter - NMS iBuilder NMS Training Objectives Network Management System Training Objectives Introduction to NMS Features & Options Introduction to NMS Components iBuilder, v8.0.x (IOM... Database iBuilder NOC Statio n Monitor and Control Real-time Archive NetMode m Networks Real-time Network Data Archive Consolidation iBuilder iMonitor IOM - I Chapter - NMS iBuilder NMS Revision... (s) See Release 7.0 Features Document for current RevServer NMS screens IOM - I Chapter - NMS iBuilder NMS Revision Server (RevSvr) NMS Revision Server – Using the Revision Server Revision Server