EPUB Beyond Hello A Practical Guide for Excellent Telephone Communication and

Beyond Hello: A Practical Guide for Excellent Telephone Communication and Quality Customer Service Book Synopsis Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your READ MORE DETAIL .. .Beyond Hello: A Practical Guide for Excellent Telephone Communication and Quality Customer Service Book Synopsis Beyond Hello won first place in the Business Category of the Colorado Independent... Publishers Association (CIPA) Annual Book Awards And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational,... allowing readers to focus on painting a positive self-portrait It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact