FREE Monthly Technology Updates One-year Vendor Product Upgrade Protection Plan FREE Membership to Access.Globalknowledge If it’s a high-risk, high-impact, must-not-fail situation, it’s MISSION CRITICAL! Robin Walshaw, MCSE Technical Editor: D. Lynn White, MCPS, MCSE, MCT, MCP+I ”This book is perfect for administrators who need an advanced Windows 2000 reference. I will turn to it again and again.“ –Eric Livingston, Vice President and Chief Technology Officer AppNet, Inc. 1928994164.qx 11/22/00 11:26 AM Page 1 With over 1,500,000 copies of our MCSE, MCSD, CompTIA, and Cisco study guides in print, we have come to know many of you personally. By listening, we've learned what you like and dislike about typical computer books. The most requested item has been for a web-based service that keeps you current on the topic of the book and related technologies. 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Thank you for giving us the opportunity to serve you. solutions@syngress.com 113_MC2k_FM 8/21/00 3:39 PM Page i 113_MC2k_FM 8/21/00 3:40 PM Page ii MISSION CRITICAL! MISSION CRITICAL! WINDOWS 2000 SERVER ADMINISTRATION 113_MC2k_FM 8/21/00 3:40 PM Page iii Syngress Publishing, Inc., the author(s), and any person or firm involved in the writing, editing, or production (collectively “Makers”) of this book (“the Work”) do not guarantee or warrant the results to be obtained from the Work. There is no guarantee of any kind, expressed or implied, regarding the Work or its contents. The Work is sold AS IS and WITHOUT WARRANTY. You may have other legal rights, which vary from state to state. In no event will Makers be liable to you for damages, including any loss of profits, lost savings, or other inci- dental or consequential damages arising out from the Work or its contents. 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KEY SERIAL NUMBER 001 9TATW2ADSE 002 NF4TRA7TC4 003 CDE3C28FV7 004 DC5C8NVT4N 005 Z745QQE2BR 006 PF62RT652H 007 DTP252ZX44 008 NT3F743RTG 009 6532M977LS 010 SMWR8P554N PUBLISHED BY Syngress Publishing, Inc. 800 Hingham Street Rockland, MA 02370 Mission Critical Windows 2000 Server Administration Copyright © 2000 by Syngress Publishing, Inc. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or dis- tributed in any form or by any means, or stored in a database or retrieval system, without the prior written per- mission of the publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication. Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 ISBN: 1-928994-16-4 Copy edit by: Beth Roberts Proofreading by: Fred Lanigan Technical edit by: D. Lynn White Page Layout and Art by: Reuben Kantor Index by: Robert Saigh and Shannon Tozier Co-Publisher: Richard Kristof Distributed by Publishers Group West 113_MC2k_FM 8/21/00 3:40 PM Page iv v Acknowledgments We would like to acknowledge the following people for their kindness and sup- port in making this book possible. Richard Kristof, Duncan Anderson, Jennifer Gould, Robert Woodruff, Kevin Murray, Dale Leatherwood, Rhonda Harmon, and Robert Sanregret of Global Knowledge, for their generous access to the IT industry’s best courses, instructors and training facilities. Ralph Troupe and the team at Callisma for their invaluable insight into the challenges of designing, deploying and supporting world-class enterprise net- works. Karen Cross, Kim Wylie, Harry Kirchner, John Hays, Bill Richter, Kevin Votel, Brittin Clark, Sarah Schaffer, Ellen Lafferty and Sarah MacLachlan of Publishers Group West for sharing their incredible marketing experience and expertise. Mary Ging, Caroline Hird, and Simon Beale of Harcourt International for making certain that our vision remains worldwide in scope. Annabel Dent, Anneka Baeten, Clare MacKenzie, and Laurie Giles of Harcourt Australia for all their help. David Buckland, Wendi Wong, David Loh, Marie Chieng, Lucy Chong, Leslie Lim, Audrey Gan, and Joseph Chan of Transquest Publishers for the enthu- siasm with which they receive our books. Kwon Sung June at Acorn Publishing for his support. Ethan Atkin at Cranbury International for his help in expanding the Syngress program. Special thanks to the professionals at Osborne with whom we are proud to publish the best-selling Global Knowledge Certification Press series. v 113_MC2k_FM 8/21/00 3:40 PM Page v vi From Global Knowledge At Global Knowledge we strive to support the multiplicity of learning styles required by our students to achieve success as technical professionals. As the world's largest IT training company, Global Knowledge is uniquely positioned to offer these books. The expertise gained each year from pro- viding instructor-led training to hundreds of thousands of students world- wide has been captured in book form to enhance your learning experience. We hope that the quality of these books demonstrates our commitment to your lifelong learning success. Whether you choose to learn through the written word, computer based training, Web delivery, or instructor-led training, Global Knowledge is committed to providing you with the very best in each of these categories. For those of you who know Global Knowledge, or those of you who have just found us for the first time, our goal is to be your lifelong competency partner. Thank your for the opportunity to serve you. We look forward to serving your needs again in the future. Warmest regards, Duncan Anderson President and Chief Executive Officer, Global Knowledge 113_MC2k_FM 8/21/00 3:40 PM Page vi vii About the Author Robin Walshaw (B.Sc Computer Science, MCSE, DPPM) is an independent consultant who delivers strategic Windows 2000 solutions to large corpora- tions around the globe. Born in England, Robin spent the majority of his ear- lier years in Scotland and South Africa. One of the first MCSEs in Africa, he enjoys being at the forefront of new developments in network and operating system architecture. With a flair for developing strategic IT solutions for diverse clients, he has worked in the world of computers in eight countries, and has traveled to over thirty countries in the last ten years. A veteran of numerous global pro- jects, Robin has honed his skills across of a wide variety of platforms and technologies. Though an industrious computer professional by day, by ‘night’ Robin is an experienced mountain guide. Robin is a keen sportsman and has man- aged to balance work with a passion for climbing the world’s highest moun- tains, culminating in an attempt on the North Ridge of Mount Everest. Residing with his wife, Natalie, in London and South Africa, Robin can be contacted via email at rwalshaw@hotmail.com. Displaying Herculean resolve, Natalie simultaneously manages to keep Robin’s feet on the ground and a smile on his face. Some men just have all the luck. 113_MC2k_FM 8/21/00 3:40 PM Page vii viii Contributors Melissa Craft (CCNA, MCSE, Network+, CNE-3, CNE-4, CNE-5, CNE-GW, MCNE, Citrix) is a Director of e-Business Offering Development for MicroAge. MicroAge is a global systems integrator headquartered in Tempe, Arizona. MicroAge provides IT design, project management and support for distributed computing systems. Melissa develops enterprise-wide technology solutions and methodologies for client organizations. These technology solutions touch every part of a system’s lifecycle—from network design, testing and implementation to operational management and strategic planning. Melissa holds a bachelor’s degree from the University of Michigan and is a member of the IEEE, the Society of Women Engineers and American MENSA, Ltd. Melissa currently resides in Phoenix, Arizona with her family, Dan, Justine and Taylor, and her two dogs, Marmaduke and Pooka. Debra Littlejohn Shinder (MCSE, MCP+I, MCT) is an Instructor in the AATP program at Eastfield College, Dallas County Community College District, where she has taught since 1992. She is Webmaster for the cities of Seagoville and Sunnyvale, Texas, as well as the family Web site at www.shinder.net. She and her husband, Dr. Thomas W. Shinder, provide consulting and technical support services to Dallas area organizations. She is also the proud mom of a daughter, Kristen, who is currently serving in the U.S. Navy in Italy, and a son, Kris, who is a high school chess champion. Deb has been a writer for most her life, and has published numerous articles in both technical and non- technical fields. She can be contacted at deb@shinder.net. Thomas W. Shinder, M.D. (MCSE, MCP+I, MCT) is a Technology Trainer and Consultant in the Dallas-Ft. Worth metroplex. Dr. Shinder has consulted with major firms, including Xerox, Lucent Technologies, and FINA Oil, assisting in the development and implementation of IP-based communications strategies. Dr. Shinder attended medical school at the University of Illinois in Chicago, and trained in neurology at the Oregon Health Sciences Center in Portland, Oregon. His fascination with interneuronal communication ultimately melded with his interest in internetworking and led him to focus on systems engi- neering. Tom works passionately with his beloved wife, Deb Shinder, to design elegant and cost-efficient solutions for small- and medium-sized businesses based on Windows NT/2000 platforms. 113_MC2k_FM 8/21/00 3:40 PM Page viii ix Technical Editor D. Lynn White (MCPS, MCSE, MCT, MCP+I) is President of Independent Network Consultants, Inc. Lynn has more than 14 years experience in net- working and programming. She has been a system manager in the mainframe environment as well as a software developer for a process control company. She is a technical author, editor, trainer, and consultant in networking and computer-related technologies. Lynn has been delivering mainframe, Microsoft-official curriculum and other networking coursed in and outside the United States for more than 12 years. 113_MC2k_FM 8/21/00 3:40 PM Page ix [...]... Chapter 1: Introduction to Windows 2000 Server Introduction What’s New in Windows 2000 Server? The Key to Unlocking Your Network: Active Directory Why Should I Use the Active Directory? Change and Configuration Management Group Policies Windows 2000 Security Why the Change? Differences in Windows 2000 Server Security Windows 2000 Network Services Managing and Supporting Windows 2000 Server Integrated Directory... Comprehensive File, Print, and Web Services What’s Not New in Windows 2000 Server? Core Architecture Application Support User Interface Client Support Windows 2000 Challenges Summary FAQs Chapter 2: Active Directory—The Heart of Windows 2000 Server Introduction Mission- Critical Active Directory Concepts Where Active Directory Fits in the Overall Windows 2000 Architecture Active Directory Concepts What’s in... NTFS Permissions Are Applied Access Control Lists Combining NTFS Permissions Permission Inheritance NTFS Folder Permissions NTFS File Permissions Managing NTFS Permissions Special Access Permissions Using Special Access Permissions Changing NTFS Permissions Copying and Moving Files and Folders Copying Files Moving Files Administering Shared Resources Securing Network Resources Shared Folder Permissions... Data Security Windows 2000 Security Options Common VPN Implementations Remote User Access Over the Internet Connecting Networks Over the Internet Tunneling Protocols and the Basic Tunneling Requirements Windows 2000 Tunneling Protocols Point to Point Tunneling Protocol (PPTP) Layer 2 Tunneling Protocol (L2TP) Using PPTP with Windows 2000 How to Configure a PPTP Device Using L2TP with Windows 2000 How to... Directory Services (NDS) Summary FAQs Chapter 10: Managing File and Print Resources Introduction Windows 2000 Data Storage Understanding Disk Types Basic Disks Dynamic Disks Configuring Disks Understanding Windows 2000 File Systems CDFS UDF FAT NTFS Configuring File Systems Configuration Options for Windows 2000 Storage Logical Disk Manager Removable Storage Manager Remote Storage Server Distributed File... 401 403 404 404 405 405 408 408 408 408 410 113_toc 8/21/00 3:48 PM Page xxi Contents Windows 2000 TCP/IP Stack Enhancements NetBT and WINS DHCP DNS SNMP Using TCP/IP Utilities ARP Hostname Ipconfig Nbtstat Netstat Nslookup Ping Route Tracert Pathping Netdiag SNMP How Does SNMP Work? Installing the Agent Using Windows 2000 Monitoring Tools Basic Monitoring Guidelines Performance Logs and Alerts Counters... PM Page xxv Contents Burst Handling Dynamic Reregistration WINS Walkthrough Installing and Configuring a WINS Server Configuring Replication Partners Summary FAQs Chapter 15: Windows 2000 Security Services Introduction Windows 2000 Security Infrastructure Authentication Protocols NTLM and LM Kerberos Private/Public Key Pairs and Certificates Encryption Technologies Security Configuration Tool Set Secure... Delegating Administration Site Topology Summary FAQs Chapter 3: Migrating to Windows 2000 Server Introduction Server Migration Strategies Primary Domain Controllers (PDCs) Changes Required when Upgrading a Domain Controller Backup Domain Controllers (BDCs) Member Servers Promoting Member Servers with DCPROMO Upgrading with the Windows 2000 Setup Wizard Installing Active Directory Services Interim Mixed Domains... IPSec MMC Console Flexible Security Policies Rules Flexible Negotiation Policies Filters Creating a Security Policy Making the Rule Summary FAQs Chapter 17: Connecting Windows 2000 Server Introduction Connecting to the Internet with Windows 2000 Server Internet Connection Sharing (ICS) 611 611 614 614 615 616 617 617 618 618 618 619 619 619 621 621 622 622 623 624 624 624 625 626 627 628 628 629 629 631... a Shared Folder Assigning Permissions to a Shared Folder Managing Shared Folders Administering Printers Planning the Print Environment Local, Remote, and Network Printers Creating the Print Environment Installing a Local Printer Installing a Network Printer Installing a Printer from Another Server Loading Printer Drivers Managing Printer Permissions Security/Sharing Permissions Printer Ownership Managing . 10 Windows 2000 Security 11 Why the Change? 12 Differences in Windows 2000 Server Security 12 Windows 2000 Network Services 13 Managing and Supporting Windows. 3:39 PM Page i 113_MC2k_FM 8/21/00 3:40 PM Page ii MISSION CRITICAL! MISSION CRITICAL! WINDOWS 2000 SERVER ADMINISTRATION 113_MC2k_FM 8/21/00 3:40 PM