Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 1 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2 Taking the TOEIC 2
EDITION Intermediate Level Taking the Skills and Strategies File audio AudioTakingtheTOEIC2 https://drive.google.eom/file/d/1rsu-3afrrTO4AIBgnDav4Bc7zmL7fNq3/view Peggy Anderson Mary Katherine Chadwick Nancie McKinnon Contents Introduction Chapter Listening Practice Part Photographs Theme Notes ••••■■ 14 Mini-Tests 16 Part Questions and Responses Theme Notes •• 32 Mini-Tests 36 Part Short Conversations Theme Notes ■••• - 38 Mini-Tests 40 Part Short talks Theme Notes 50 Mini-Tests •' 54 Chapter Grammar Practice Parts of Speech Grammar Notes 72 Parts & 6: Mini-Tests 74 Tenses - Grammar Notes Parts & 6: Mini-Tests 78 80 Voice Grammar Notes 84 Parts & 6: Mini-Tests 86 Agreement Grammar Notes 90 Parts & 6: Mini-Tests 92 5- Infinitives and Gerunds Grammar Notes 96 Parts & 6: Mini-Tests ■■•••• 98 Participles and Participle Clauses Grammar Notes 102 Parts & 6: Mini-Tests 104 Review Testi 108 Relative Clauses Grammar Notes 112 Parts & 6: Mini-Tests 114 Conjunctions and Prepositions Grammar Notes 118 Parts & 6: Mini-Tests 120 Modification Grammar Notes 124 Parts & 6: Mini-Tests 126 10 Pronouns Grammar Notes 130 Parts & 6: Mini-Tests 132 11 Comparisons Grammar Notes 136 Parts & 6: Mini-Tests 138 12 Conditionals Grammar Notes 142 Parts & 6: Mini-Tests 144 Chapter Review Test 148 Final Test •••• 152 Reading Practice Part Reading Comprehension Theme Notes 158 Mini-Tests 162 Chapter Listening Test 224 Reading Test Transcripts & Answer Key 236 Pull-out Booklet Introduction i What is Taking the TOEIC® Second edition? Taking the TOEIC® is a comprehensive guide to taking the TOEIC® Listening and Reading Test This book can be used as the perfect companion manual for self-learners or as a classroom text The book is targeted for those who have experience with the TOEIC® test but are looking to improve their basic TOEIC® skills, fix commonlymade errors, and polish their English grammar to avoid simple mistakes This book is made up of four chapters: three go over each section of the test in detail, and one is a practice test Chapter Parts 1_- (Listening Practice) Each unit within the Listening Practice chapter features sample questions and answers and provides helpful hints for developing strategies to recognize relevant information in listening passages Part introduces common themes featured in Part of theTOEIC®, such as the home, the workplace, and public places Part focuses on the most common question types and provides assistance in identifying appropriate answers for each type Parts and give sample short conversations and talks and focus on how to identify key points in order to answer questions Each part features mini-tests to provide practice of the strategies introduced in this chapter Chapter Parts and (Grammar Practice) Lessons within the Grammar Practice chapter outline fundamental grammar points frequently tested on the TOEIC® Each lesson begins with a brief explanation of the grammar target including key points and particular structures of interest in the TOEIC® The lessons also provide exercises based on the format of TOEIC® grammar questions, which allow students to practice their understanding of the grammar points These questions match the target grammar of that chapter or review previously learned grammar points The questions match the real TOEIC® in subject matter and difficulty After six lessons, students may measure their progress with review tests There is also a cumulative final test at the end of the chapter Chapter Part (Reading Practice) The Reading Practice chapter introduces sample texts to familiarize students with the kinds of materials they will encounter on the TOEIC®—such as emails, letters, brochures, tables, chat room excerpts, text messages, articles, and reports—together with examples of the kinds of questions students may expect to find in this part of the test The mini-tests provide extensive test practice using the format of questions found in Part of the TOEIC® Chapter Practice Test The Practice Test chapter provides students with a full-length test including 100 listening test questions and 100 reading test questions An answer key and MP3 files are provided for all the test questions For the listening sections, transcriptions of all passages and questions are available, as well as explanations for Part & questions There is also an accompanying application for this book The app will enhance the learning experience by providing more customized practice for students This will allow students to truly focus on their areas of weakness The simplified grammar and theme-based texts of Taking the TOEIC® provide intermediate to upper-intermediate students with access to TOEIC® practice materials appropriate for building their test-taking skills without the frustration of encountering overly complicated vocabulary and grammar structures Taking the TOEIC® builds an excellent foundation for students starting preparation for the TOEIC® test ii Why Taking the TOEIC® Second edition? The second edition of this series is meant to reflect the recent changes made to the TOEIC® in 2016 Therefore, students of this book will have access to the most up-to-date question formats This series supplies plenty of examples of the new question types to prepare students thoroughly for these changes However, besides focusing on the new question types, we have also selected the most common themes and questions found on the test Each and every question in this book was written by native English speakers who have years of experience with theTOEIC test, bringing you a native speaker's tips and tricks to achieving a high score on this test Taking the TOEIC® Second Edition also introduces a brand-new feature—the Taking the TOEIC® mobile application—to help students study better for the TOEIC® Key Features of the Book Words & Expressions /’’words Expressions / Each part of Taking the TOEIC® includes a n counter ■ decorations Words & Expressions section which ■ flower arrangement highlights vocabulary and expressions n kitchen appliances that are common in that part of the test II lamp ■ sofa/couch ■ to be stored Tips are presented throughout the book to provide learners with quick tips and shortcuts to solve difficult questions that frequently confuse test takers Answers that express uncertainty are very common Expect answers like these: "Let me check the schedule." "It's been here all day." "I'm not sure." What to Listen for/What to look for What to look for What to listen for At a doc - Who will attend this meeting? - Why has the man come? To requt - What will happen at the meeting? Voting c - What will the man probably do? Come b - What is the purpose of this letter? To enco - Where is the conversation taking place? Sharehc In some sections of the book that deal with longer and more complicated passages, you will see What to listen for or What to look for sections under sample passages These help students familiarize themselves with possible questions that might come up for that passage as well as what to look for in a correct answer to these questions Theme & Grammar Notes Theme Notes Look at the pictures below Mark X or / in the boxes At the beginning of Parts to and Answer Key p.19 7, Theme Notes present the reader with sample questions and passages that are most common in that part of the test Q i Two women are planting some herbs Two women are watering some plants Grammar Notes Present: Simple, Progressive, and Perfect In Parts & 6, Grammar Notes present important grammar points A Use the present simple for routines, habits, or things that are always true The I the time adverbs every week, usually, regularly, always, generally, often, and freqt and explanations with examples to illustrate each point, as these parts B Use the present progressive (am/are/is + ing) for an unfinished action It often now, currently, presently, at the moment, and right now c Use the present perfect (have/has + past participle) for a situation in which thi past have a result in the present The present perfect often goes with just, notyi time, second time, this week, and so far focus on the test taker's knowledge of grammar The grammar notes you find here are about the most common grammar questions on the • He takes the subway to work every day (regular activity) TOEIC® and are absolutely essential • I usually go to the gym in the morning for students to learn • He is attending a meeting, (right now) • I'm currently watching a movie at the moment Can I call you back? • They have scheduled the meeting for next Thursday Mini-Tests Following each part, students will be given mini-tests with lots of practice questions that Mini-Test Listen to the questions and choose the best answer can be answered using the new Taking the TOEIC® app Students can send their answers to A Questions with an Interrogative their teacher, who can see in real-time how well students understand the material 0?,® (A) (B) (C) o?offl (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) o2® New Compass TOEIC® App Throughout the book, students will see an App icon accompanying the MP3 number Those studying with Taking the TOEIC® will have access to a new Classroom Response Application, enhancing their learning experience This application will improve students'scores much more drastically than the traditional method of only using a book App Features For classroom users: Teachers can create an interactive classroom using this book by having students answer questions in real-time Answers are delivered instantly to the teacher, showing them exactly where students are struggling and excelling This allows teachers to target their students' weaknesses Teachers can choose topics based on the areas that they would like to work on The application will provide questions based on that question type to drill students Teachers have complete control over the type and number of questions they use These questions are delivered to the student's smartphone/tablet/PC, and answers will then be reported back to the teacher On the teacher's website, teachers will be able to view and print out individual student records or entire class reports For self-study users: Self-study users may use the app to access the MP3s The students will also be able to use this app to gauge how well they are doing by using the question database and practice lots of different questions, focusing on parts they frequently get wrong Students can figure out which parts they need to work on by checking their scores on the student website How to get the app: Google Play Store: "Classloop" Apple App Store: "Classloop" Website Features (www.classloop.net) Through the website, teachers and students can view detailed reports of their results and progress as they use Taking the TOEIC® The site gives recommendations about areas for improvement and additional practice questions In addition, teachers can make customized TOEIC tests from an available pool of question HL 2016 NewTOEIC® - Changes and Updates Educational Testing Service (ETS) created the TOEIC® test in order to gauge how well some people speak English As more and more people are becoming familiar with the test, there is a push to further challenge test takers while maintaining the general difficulty of the test In 2016, the TOEIC® underwent changes to its questions and question types while maintaining the original set-up of theTOEIC®.The scoring system of the test has also remained the same Changes to the test include: Listening Section (Parts 1-4) Task Question No Part 1: Photographs Listen and choose the best description of the picture provided Number of questions changed (10 -> 6) Part 2: Questions and Responses Listen and choose the best response to the question or statement provided 25 Number of questions changed (30 -> 25) Part Question Changes Number of questions changed (30 -> 39) Conversations now may include three speakers Part 3: Short Conversations Listen to a short conversation and answer comprehension questions based on the conversation Two new question types introduced: 39 (13 Conversations) Implication question - Questions that refer to a direct quote from the conversation and question their meaning (often not literal) Graphic question - A simple graphic is provided in relation to the conversation, which must be used to answer a question Two new question types introduced: Part 4: Short Talks Listen to a short talk and answer comprehension questions based on the talk 30 (10 Talks) Implication question - Questions that refer to a direct quote from the talk and question their meaning (often not literal) Graphic question - A simple graphic is provided in relation to the talk, which must be used to answer a question Reading Section (Parts 5-7) Part Task Part 5: Incomplete Sentences Choose the best word or phrase to fill the blank Part 6: Text Completion Choose the best word, phrase, or sentence to fill the blank Part 7: Reading Comprehension Read the provided passage(s) and answer questions based on the passage(s) Question No 30 16 (4 passages) 54 (10 Single Passages Double Passages Triple Passages) Question Changes Number of questions changed (40 -»30) Number of questions changed (12 -»16) (Each passage contains questions) New question type Introduced: Choosing the sentence that best fits the text Two new text types have been added: Excerpts from online chats Text messages A new question type has been added: Find the best position for the provided sentence Triple passage sets have been added Among these physical changes to the questions and passages, more diverse accents will be used in the recordings, such as American, Canadian, British, and Australian accents Also, more colloquial use of the language, such as "wanna" instead of "want to" or "gonna" instead of "going to" are included in the listening passages 10 iv Sample Lesson Plans These sample lesson plans are designed to have those preparing for the TOEIC® work on both listening and reading skills side by side over a 16-week period These syllabi are suitable for both classroom instruction and self-study It can also be adjusted based on areas of strength or weakness Lesson Plan A Reading Comprehension Listening Comprehension Week Part House, Workplace (p 14, pp 16-23) Parts 5&6 Parts of Speech, Tenses (pp 72-83) Part Businesses, Other Public Places (p 15, pp 24-31) Parts 5&6 Voice, Agreement (pp 84-95) Part Questions with an Interrogative (p 32,36) Parts 5&6 Infinitives and Gerunds (pp 96-101) Part Yes/No (pp 33-34, p.36) Parts 5&6 Participles and Participle Clauses (pp 102-107) Part2Tag/Declarative/lndirect (pp 34-35, p.37) Parts 5&6 Review Test (pp 108-111) Part Office Talk (p 38, pp 40-41) Parts 5&6 Relative Clauses (pp 112-117) Part Workplace Dilemmas (p 38, pp 42-43) Parts 5&6 Conjunctions and Prepositions (pp 118-123) Midterm Exam Part Staffing Changes (p 39, pp 44-45) Parts 5&6 Modification (pp 124-129) 10 Part Daily Life (p 39, pp 46-47) Parts 5&6 Pronouns (pp 130-135) 11 Part Travel (p 39, pp 48-49) Parts 5&6 Conditionals, Comparisons (pp 136-147) 12 Part Office Announcements 1,2 (p 50, pp 54-57) Parts 5&6 Review Test (pp.148-151) 13 Part Speeches/Lectures, Public Announcements (p 51, pp 58-61) Part E-mails and Letters, Advertisement (pp 158-159,162-181) 14 Part Telephone Messages, Advertisements (p 52, pp 62-65) Part Office Memos and Notices, Articles and Reports (p 160, pp 182-201) 15 Part Broadcasts, Tours and Trips (p 53, pp 66-69) Part Text Message and Instant Message Chains, Forms (p 161, pp 202-221) Final Exam 16 Lesson Plan B Week Reading Comprehension Listening Comprehension Part House, Workplace (p 14, pp 16-23) Parts 5&6 Parts of Speech, Tenses (pp 72-83) Part Questions with an Interrogative (p 32,36) Part E-mails and Letters (p 158, pp.162-171) Part Office Talk (p 38, pp 40-41) Parts 5&6 Voice, Agreement (pp 84-95) Part Office Announcements 1,2 (p 50, pp 54-57) Part Advertisements (p 159, pp.172-181) Part Businesses, Other Public Places (p 15, pp 24-31) Parts 5&6 Infinitives and Gerunds (pp 96-101) Part Yes/No (pp 33-34, p.36) Parts 5&6 Participles and Participle Clauses (pp 102-107) Part Workplace Dilemmas (p 38, pp 42-43) Parts 5&6 Review Testi (pp 108-111) Part Office Memos and Notices (p 160, pp 182-191) Midterm Exam Part Speeches/Lectures, Public Announcements (p 51, pp 58-61) Parts 5&6 Relative Clauses (pp.112-117) 10 Part Tag/Declarative/lndirect (pp 34-35, p.37) Part Articles and Reports (p 160, pp 192-201) 11 Part Staffing Changes (p 39, pp 44-45) Parts 5&6 Conjunctions and Prepositions (pp 118-123) 12 Part Telephone Messages, Advertisements (p 52, pp 62-65) Parts 5&6 Modification (pp 124-129) 13 Part Travel (p 39, pp 48-49) Part Pronouns (pp 130-135) 14 Part Broadcasts, Tours and Trips (p 53, pp 66-69) Parts 5&6 Conditionals, Comparisons (pp 136-147) 15 Part Daily Life (p 39, pp 46-47) Parts 5&6 Review Test (pp.148—151) Part Text Message and Instant Message Chains, Forms (p.161,pp 202-221) 16 Final Exam 11 17 (B) The correct choice is the word Should If the /fin the hypothetical is omitted, should is used with the subject inverted It can also only be used if the sentence is in the simple present tense 18 (A) The correct choice is the phrase would have redone, as the clause describes an untrue situation in the past 19 20 (C) The correct choice is the phrase more than, used to clarify the comparison in the preceding phrase longer hours (C) The correct choice is the word never because an adverb is needed here to express the impossibility of the goods arriving when they are needed (A) The correct choice is the phrase would be, as indicated by If and could The same structures that express imaginary situations in the present are often used to make indirect, polite requests (D) The correct choice is the word himself, as the statement requires a reflexive pronoun (B) The correct choice is the phrase Now that, meaning "because of the fact that." (B) The correct choice is the word is, as a verb in the simple present is needed in this hypothetical clause to describe a situation that will always happen 10 (B) The correct choice is the word theirs, as a possessive pronoun referring to interns'ID cards is needed 11 (D) The phrase is the day when is the correct choice because the verb must follow the subject, which is a date 12 (C) The correct choice is the word yet, which expresses contrast between the two clauses 13 (C) The correct choice is the word suggests, as it is the main verb of the sentence and must be conjugated in the present simple tense for the subject, which is the fact 14 (D) The correct choice is the word better, as indicated by the comparative conjunction than 15 (B) The correct choice is the word their, as a possessive pronoun referring to employees is needed here 16 (D) The correct choice is the word worse The phrase could have been worse is a common collocation 17 (D) The correct choice is the word unpaid, meaning without financial compensation 18 (C) The correct choice is the word did A past tense verb is needed as indicated by the main verb was Part Mini-Test (D) The correct choice is the phrase will be spent, as it describes a future situation and the subject is an amount of money (A) The correct choice is the word undertaken, meaning "to be done or started."The clue is the word project (A) The next sentence goes into detail about what kind of firm may work on the project, so a topic sentence about this makes the most sense (C) The correct choice is the word Should, as it is inverted with the subject when the word /f is not used in the hypothetical sentence It can also only be used in simple present sentences (D) The phrase are planning is the correct choice, as the verb must be in the active voice and must be conjugated for the subject you (C) The correct choice is the word desire, meaning "to want." 19 (A) The next sentence discusses how to arrange travel dates with a coworker, so a sentence introducing the idea of speaking to your coworkers first makes the most sense (A) The correct choice is the word why, as it follows the word reason 20 (C) The correct choice is the word on, as it is part of the collocation on the committee (B) The correct choice is the word are, as the subject is plural and the present tense is needed Part 21 (C) The correct choice is the word spike, meaning "a sudden rise." 22 (A) The correct choice is the word US because an object pronoun is needed 23 (D) Since the next sentence describes a new policy, a sentence about the current policy would make sense here 24 (A) The correct choice is the phrase are worried, as a verb in the simple present is needed in this hypothetical clause 25 (B) The correct choice is the word this because the noun it describes is singular and it refers to a specific thing 26 (B) The correct choice is the preposition Because of, as the noun phrase following it gives a reason 27 (A) The next sentence states that these channels will be free, so a contrasting statement makes the most sense here Review Test Parts (D) The correct choice is the word by, as the sentences is talking about a cut-off time The clue is the verb required to (C) The correct choice is the phrase Several of, as an article follows and the noun salespeople is countable (B) The correct choice is the word provided, meaning "if." (A) The correct choice is the word big, since the phrase as as requires an adjective in the basic form (D) The correct choice is the word as, since it is a part of the phrase as as '•'First News Answer Keys I 37 28 (B) The correct choice is the word which because it refers to what is said in the previous clause 20 (D) The correct choice is the phrase had been asked, as an untrue conditional in the past tense and the passive voice is needed here Final Test Part Part (C) The correct choice is the word reliant, meaning "dependent."The clue is the preposition on (A) The correct choice is the phrase No one because it is the subject and there is the singular verb has seen (C) The correct choice is the word approximation because a noun is needed after the article an (D) The correct choice is the word yet, as it is a part of the phrase have yet to, meaning "something hasn't happened." (C) The correct choice is the phrase good enough since it is a common collocation and a positive phrase is needed here (A) The correct choice is the word Knowing because a participle with an active meaning describing the subject Kendra is needed (C) The correct choice is the word What A what clause is needed here because it is the subject of the verb is Who does not fit because the complement is not a person (C) The word concern, meaning "something that causes worry," is the correct choice here The clue is that most people write letters about a complaint, question, comment, or concern 22 (D) The correct choice is the phrase to be because it follows would like, which requires the to-infinitive 23 (C) The preceding sentence discusses the idea of publishing a list of ingredients And the following sentence comments about how people can see the list before coming to the store Thus, mentioning a method of doing that makes the most sense here 24 (B) The correct choice is the word it, as an object pronoun referring to suggestion is needed 25 (B) The word consider, meaning "to regard as," is the correct choice here The phrase please consider this is common in correspondence 26 (D) The correct choice is the word is, as the subject is a third-person singular noun {reason) and the sentence is in the present tense 27 (A) The word admiration, meaning "respect," is the correct choice here 28 (A) The preceding sentence is about the writer going in for her first day on the job Thus, a sentence asking if anything is required for this day makes the most sense (D) The correct choice is the phrase all they did, as a phrase in the past tense is needed and the word order all they did explains the only thing the interns did 10 (B) The correct choice is the past tense verb happened because of the word yesterday Chapter Reading Practice 11 (C) The correct choice is the word regularly, meaning "repeatedly at fixed intervals." It is often used about a repeated task I! Mini-Tests 12 (D) The correct choice is the word herself, as indicated by the word by By (when used with a reflexive pronoun) means "alone." (B) To persuade a customer to join a loyalty program (C) Access to a certain airport lounge 13 (B) The correct choice is the word over, meaning "more than." (C) Esther Parks's assistant (C) It will have seats for ten people 14 (A) The correct choice is the word While to show two actions happening simultaneously 15 16 17 18 19 38 (A) The correct choice is the word was, as the subject is a clause and the second part of the sentence is its complement 21 (A) The correct choice is the word latest, as the article the precedes it The answer choice last would indicate the past (A) The correct choice is the word outlined, as it is the past participle describing the word regulations, which receives the action A E-mails and Letters (B) To give a compliment (B) [2] (D) It included a talk on motivation (C) To provide the requested program information (D) Advertising 10 (D) Enrollment in graduate school 11 (A) Documents can be mailed 12 (B) Appear at an upcoming company event 13 (A) gathering (C) The correct choice is the word among, as it is commonly used with the adjective popular and its object is usually plural 14 (D) A coworker 15 (C) Dealing with online feedback 16 (D) 2:30 (A) The correct choice is the word high, as it is in the phrase as as, which needs an adjective in the basic form 17 (D) To request food delivery 18 (A) It is asking its staff to work overtime (A) The correct choice is the word expanding because a gerund is required as the object of consider First News 19 (B) 14 (D) It is relatively expensive 20 (A) Ordering more than one sandwich per worker 15 (B) She was unable to install Web Secure 21 (D) It required a delivery fee 16 (C) Give her the correct license key 22 (C) To make a suggestion 17 (D) To explain an upcoming survey 23 (C) He is not satisfied with the current cleaning service 18 (C) To decrease the number of car trips 19 (D) It currently does not allow telecommuting 24 (B) price 20 (A) Help create the trip reduction plan 25 (A) It includes garbage removal in its services 21 (C) Offering secure bicycle parking 26 (D) Upholstery cleaning services 22 (A) Policies regarding company events in parks B Advertisements 23 (C) They are not available on weekdays 24 (C) March 25 (D) $600 26 (B) Complete an online form D Articles and Reports (D) A rental company (C) The cost of rental insurance (A) To promote a real estate agency (D) It has spaces for businesses to rent (A) An animal volunteer group (D) Shut down a bridge (D) Those attending should notify the organizers (C) [3] (D) hardworking (A) Celebratory events (B) Added better sound equipment (C) They will be removed (D) Mid-week discounts (D) It will raise funds for the Fields Community Center 10 (C) Low-priced children's movies 11 (A) [1] (A) Lecturers will answer questions afterward 12 (B) It is busier during the summer (C) Making environmentally friendly cleaners 13 (C) Students seeking summer jobs (D) To announce high-level personnel changes 14 (D) Ability to deal with the public 15 (D) Closing the store 10 (C) She will focus on human resources (B) Expanding the company internationally 16 (B) She has worked for the company before 11 (A) work 17 (D) A discounted subscription 12 (D) It was higher than they had predicted 18 (B) $66 13 (B) Monthly 19 (D) It focuses on tropical tourism 14 (A) A fundraiser 20 (B) Charles Ross approved her idea 15 (B) To join the group 21 (A) Ask to stop receiving messages 16 (A) They have gardening experience 22 (A) It requires a class size of ten or more 17 (D) To solicit volunteers 23 (D) To make inquiries about a class 18 (A) April 15 24 (C) Saturday, Session 19 (A) She wants to participate in planning 25 (B) Failing to contact him earlier 20 (A) end 26 (A) He will need to buy supplies 21 (C) Not all of them volunteered for the festival 22 (C) The exhibit was shown to some people 23 (C) It will be taken to other cities 24 (D) Students must show identification to get a discount c Office Memos and Notices (A) An upcoming repair project (B) Violations will result in extra fines (B) To announce a retirement and a job opening 25 (D) They work in sales (D) Hire a new designer 26 (B) $30 (D) A request to conserve water (D) Refrain from watering lawns at certain times E Text Messages and Instant Message Chains (A) need (B) To request a change in travel plans (B) To remind residents of building regulations (C) They are banned from those areas (C) He will change her hotel booking (B) He uses public transportation 11 (D) [4] (C) Residents can swim at anytime (B) He will find Keystone Apartments better than he expects 12 (A) To inform staff about a software change (A) He is annoyed by Hannah Crist's news 13 (D) respect (C) It was originally scheduled for a different date 10 Answer Keys I 39 40 (D) She is less experienced than Erin Jones (C) The client most likely has overlooked the payment (D) He wants to know whether she is busy now 10 (A) Send an e-mail to John Friedman 11 (B) He sells software 12 (D) Help him practice for his presentation 13 (A) She approves of his idea 14 (C) A bookstore 15 (C) She also opposes the proposed policy Chapter Practice Test Listening Test Part 1 (C) There are pillows on the sofa (B) The woman has placed the bananas on the scale (B) A waitress is carrying a tray (C) Some baskets are sitting on a counter (C) The men are reviewing blueprints (A) The people are loading items into a truck 16 (A) Argue against management's proposal 17 (A) To ask for input on planning an event 18 (B) It is expensive to attend (B) Probably by taxi 19 (B) They should rent a tent (A) Yes, as far as I know 20 (B) Ways to become more competitive (B) Yes, it really was 21 (D) It does not offer delivery 10 (B) Sure Thanks for the invite 22 (A) The company should focus on customer service 11 (B) I've always wanted to see Japan 23 (A) The head conference organizer 12 (A) Sometime this spring, I hear 24 (A) Ithasabout150attende.es 13 (A) No, only at the back 25 (D) An attendee who needed a room 14 (C) I'm pretty busy that whole month 26 (A) He will make a decision later 15 (B) Check at the registration desk F Forms 16 (B) You're just in time for it 17 (B) It's right here 18 (A) It could be as early as next week 19 (C) I have absolutely no idea 20 (C) On the company server 21 (B) Oh? When did that change? 22 (A) Let's check the map 23 (B) Yes, but an important meeting came up 24 (A) Yes, it has made things a lot easier 25 (A) You'll just fine, I'm sure 26 (C) It doesn't seem so 27 (B) It was canceled 28 (A) It slipped our minds 29 (A) It's all-inclusive 30 (C) More than 75,1 believe 31 (B) No, she will call back later (B) It offers online ticket sales (A) Give a speech (B) $100 (D) It hired Flow, Inc., for the first time (C) Residents of Fordville (A) Summer afternoons (B) It is low between p.m and a.m (D) Internet (C) Sunday at 10 a.m Part 10 (A) The Exhibit Hall is open on Saturday 11 (B) The Exhibit Hall will be closed for an hour 12 (C) Travel insurance 13 (A) pay 14 (C) She has a work obligation 15 (B) October 30th 16 (D) 100% of the total price Part 17 (B) Decorations 32 (B) Carpool to an airport 18 (A) To seek payment owed 33 (A) By car 19 (B) 10% 34 (C) Pay a cancellation charge 20 (C) She wants an additional copy for her husband 35 (A) At a doctor's office 21 (B) She will phone Mr Stiles 36 (B) a.m 22 (A) The largest class size is three people 37 (C) Relay a message to a client 23 (D) Ten duet/trio sessions 38 (D) A real estate agent 24 (A) She requested advice about Pilates lessons 39 (D) The distance to amenities 25 (C) He recommends a specific teacher 40 (A) Parking limitations 26 (C) $320 41 (D) Beverages 42 (A) He used to volunteer work 43 (C) Create a budget 44 (C) An auto repair shop '■'First News 45 (D) She needs the car back sooner 94 (A) Keep the windows open 46 (C) Call the woman 95 (B) A class has been canceled 47 (A) Some goods were received 96 (A) Ballroom 48 (D) A product is the wrong size 97 (D) Re-register online 49 (C) An extra fee may be charged 98 (C) 50 (B) Two 99 51 (B) He cannot accommodate the woman's group (A) It meets the needs of those with physical disabilities 52 (B) Suggest another hotel 53 (D) A parking attendant 54 (D) A parking record 55 (B) Pay a fee Part.5 56 (D) He is currently doing an internship 101 (C) biggest 57 (A) Cosmetics 102 (D) arranged 58 (C) Because of unexpected building repairs 103 (C) either 59 (A) To ask for time off 104 (A) applicant 60 (B) A memo was sent out 105 (B) agreement 61 (A) She has heard of his plans before 106 (B) is believed 62 (A) A client 107 (D) refer 63 (D) Alert a colleague of her arrival 108 (C) timely 64 (D) Room 104 109 (A) has warned 65 (C) 3F 110 (B) used 66 (A) An extended warranty offer 111 (A) to assemble 67 (D) A product broke down frequently 112 (A) its 68 (A) He is inexperienced 113 (B) are 69 (C) A coworker is using it 114 (C) by 70 (C) 10:30 a.m 115 (A) which Interns 100 (C) c Reading Test 116 (D) prior to Part 117 (C) that 71 (A) Denver 72 (C) On a train 73 (C) They must remain quiet 74 (B) Legal 75 (D) An organization president 76 (A) It is not provided for the event 77 (D) To decrease customer complaints 78 (D) Hospital charges 79 (A) Ina box at the nurse's station 80 (B) To inform passengers of a delay 81 (C) 8:35 p.m 82 (A) To inquire about a connection 83 (D) To make a reservation 84 (D) Press the star key 85 (B) They are connected in the order they come in Part 86 (D) At a store 131 (C) before 87 (D) How to handle various payment types 132 (C) to look 88 (C) He is available to help the staff 133 (D) specifications 89 (C) At a radio station 90 (D) Finance 134 (A) Will this device be able to withstand basic water contact, such as rain or a simple spill? 91 (A) Listeners should book their seats soon 135 (C) mailed 92 (A) An air circulation system will be maintenance 93 (C) He thinks the heater doesn't need to be on 136 (D) We are sending you an updated copy of the invoice in this e-mail 'First News 118 (0 preference 119 (B) be announced 120 (A) join 121 (D) much 122 (C) remotely 123 (D) as much as 124 (B) is opening 125 (A) is 126 (B) was 127 (C) that 128 (A) has been issued 129 (B) service 130 (D) pertaining to Answer Keys I 41 137 (B) apologize 184 (B) usual 138 (D) to serving 185 (C) It will be given to multiple employees 139 (A) get 186 (B) It offers on-site repair service 140 (D) building 187 (C) To inquire about pricing 141 (B) durable 188 (A) They know little about computers 142 (B) We're offering our consulting service for 35% off 189 (D) $175.00 143 (D) to adhere 190 (B) Schedule an appointment 144 (A) Should 191 (A) Small businesses 145 (D) mandatory 192 (D) Bank account setup 146 (C) Anyone caught not adhering to these rules will be asked to go home 193 (A) It may be paid by check Part 195 (C) $50.00 147 (A) To announce a parking restriction 196 (C) Its yearly memberships include a class 148 (B) Park their vehicles elsewhere 197 (C) To reclaim his membership 149 (A) To encourage participation in a course 198 (C) He was away on business for a while 150 (C) Adults only 199 (A) He gave Keith two months'free membership 151 (D) A discount on a minimum purchase 200 (D) Manager 194 (B) He ordered services by phone 152 (A) It cannot be used on the store website 153 (B) He plans to send an e-mail to Gail 154 (C) He wants her to pass along a message 155 (C) Online videos 156 (B) $60 157 (C) By paying for a year in advance 158 (D) Orders purchased online can be returned by mail or in-store 159 (B) An item sold at a discount 160 (A) [1] 161 (C) A company's plans to expand 162 (D) They are expected to grow rapidly 163 (A) It expects to attract young shoppers 164 (D) To specify the terms of an agreement 165 (D) It is returned if Mirror Inn cancels 166 (A) Draft an official contract 167 (C) meetings 168 (D) To report on a recent successful talk 169 (C) It cannot replace face-to-face meetings 170 (D) He runs an Internet store 171 (A) addressed 172 (B) A pet food manufacturer 173 (D) He believes they have made good points 174 (A) A rival product is coming out 175 (B) Meet Ivan 176 (D) To report on an upcoming charity event 177 (B) It did not previously require pre-registration 178 (D) She does not have to pay for registration 179 (C) Publicize the event 180 (A) Runners 181 (A) To make a policy recommendation 182 (B) They are more expensive than extra time off 183 (C) He agrees with Laura Gill's opinion 42 '■'First News ++++++++++++++++ ++++++++++++++++ ' + + + + ị + , Ị ị I + + + ; ị Word List Part Photographs auditorium a large room or building where people gather to watch a performance, listen to a speech, etc bench a long seat for two or more people blueprint a photographic print that shows how something (such as a building) will be made bookcase a piece of furniture with shelves to hold books bush a plant that has wooden stems but is smaller than a tree counter a piece of furniture with a flat surface that workers and customers stand at when doing business in a store, restaurant, etc crosswalk a marked path where people can safely walk across a street display an arrangement of things intended to decorate, advertise, or inform people about something flower pot a container, usually made of plastic or clay, in which plants are grown suitcase a large case that you use to carry clothing and other belongings when you are traveling tabletop the surface of a table whiteboard a board with a smooth white surface that can be written on with special markers to adjust to change the position of (something), or to change (something) in a minor way so that it works better to arrange to move and organize (things) into a particular order or position to be bagged to be put into a bag to be located to be at or to be put in a particular place to be placed to be put in a particular place to be scattered to be placed or left in different places to be served to be given (food or drinks) at a meal, in a restaurant, etc ground the surface of the earth to be thrown to be moved out of someone's hand by a quick forward motion hanger a piece of metal, plastic, or wood that is used to hang clothing to bundle to fasten, tie, or wrap a group of things together hook a curved or bent tool for catching, holding, or hanging something to chain to fasten, hold, or connect (someone or something) with a chain intersection the place where two or more streets meet or cross to demonstrate to show or explain how something is used or done ladle a large, deep spoon with a long handle, used for serving liquid to dock a boat to bring a boat into a dock (an area of water in a port where ships are loaded, unloaded, and repaired) lamp a device that produces light ledge a narrow, flat surface that sticks out from a wall light fixture a device for producing light that is usually fixed into a wall or ceiling lot a small piece of land that is or could be used for building something mannequin a figure shaped like a human body, used for making or displaying clothes patio an area of ground outside a house that is covered with a hard material such as bricks or concrete and is used for sitting outdoors pier a structure that goes out from a shore into the water to fix to make (something) whole or able to work properly again; to repair to hang up to attach or place something so that it is held up without support from below to install to make (a machine, a service, etc.) ready to be used in a certain place to lay cement to cover an area of ground with concrete (the hard substance made when a soft gray powder is mixed with water and other substances) to line to place or form a line along (something, such as a hallway, building, or street) to peel fruit to remove the skin from a piece of fruit platform an area next to railroad tracks where people wait for a train or subway to plant to put (a seed, flower, or plant) into the ground to grow podium a raised platform for a speaker or performer, or a stand with a slanted surface that holds a book, notebook, etc., for someone who is reading or speaking to push in to use force to move (someone or something) forward or away from you potted plant a plant that grows in a pot rather than in the ground 44 stool a seat that fits one person and that has no back or arms to replace to put someone or something new in the place or position of (someone or something) First News to set up to arrange and plan (an event or activity), or to make (something) ready to be used policy an officially accepted set of rules or ideas about what should be done to sharpen a pencil to make the point of a pencil finer presentation an activity in which someone shows, describes, or explains something to a group of people to shovel to lift and throw (dirt, sand, etc.) with a shovel, a tool with a long handle to slice to cut (something) with a sharp object to stack to arrange things in a (usually neat) pile, one on top of the other to tie a shoe to make a knot or bow in a shoelace so that it stays in place to turn on to cause (something) to work by pressing a button, moving a switch, etc to weld to join pieces of metal together by heating the edges until they begin to melt and then pressing them together to wipe down to clean or dry (something) by using a towel, your hand, etc Part Short Conversations qualified having the necessary skill, experience, or knowledge to a certain job or activity requirement something that is needed or that must be done reservation an arrangement to have something (such as a room, table, or seat) held for your use at a later time restricted having a set limit; allowing use or entry by only certain people resume a short document describing your education, work history, etc., that you give an employer when applying for a job statement a document that shows the amounts of money you have received, spent, etc storage room a room where you put things when they are not being used annual report a company's yearly report to shareholders, describing its activities and finances technical support a service provided by a hardware or software company to help and advise users about its products applicant someone who formally asks for something (such as a job or admission to a college) temporary lasting or continuing for a limited time; not permanent application a formal and usually written request for something (such as a job, admission to a school, etc.) trade show a large gathering in which different companies in a particular field or industry show their products to possible customers broken separated into parts or pieces by being hit, damaged, etc., or not working properly cancellation a decision to stop doing or planning to something; the act of canceling something turnover the rate at which people leave a place, company, etc., and are replaced by others to access to be able to use, enter, or get near (something) energy consumption the use of power that comes from heat, electricity, etc to be aware of to know that something (such as a situation, condition, or problem) exists error a mistake to be out of to have no more of (something) because it has all been sold, used, etc experience the length of time that you have spent doing something, such as a job hiring process the series of actions completed by representatives of a company in order to find a new employee incorrect wrong invoice a document that shows a list of goods or services and the prices to be paid for them; a bill itinerary a document that lists the places you plan to go to on a trip to bill to provide (a person, business, organization, etc.) with a statement that says how much money is owed to book a tour to make a reservation for a journey through the different parts of a city, region, etc., in order to see and learn about it to catch a train/bus/shuttle/taxi to get on a train/bus/ shuttle/taxi before it leaves to check out to leave and pay for your room at a hotel to come in to enter a place; (of goods ordered) to arrive management the people who make decisions about a business, department, organization, etc to correct to change (something) so that it is right, true, proper, etc meeting a gathering of people for a particular purpose, such as to talk about business to drop off to let (someone) out of a vehicle at a particular place or to bring something to a particular place and leave it there missing unable to be found; not in a usual or expected place network issues problems with a system of computers and other devices (such as printers) that are connected to each other First News to fill to hire someone for a job that has become available to finish in time to complete (something) early enough according to a schedule Word List I 45 to hire to give work or a job to (someone) in exchange for wages or a salary campaign a series of activities designed to produce a particular result to interview to question or talk with (someone) in order to get information or learn about that person certificate a document that is official proof that you have finished school or a course of training to look for to try to find (someone or something) charity event a planned occasion designed to help people in need by raising money, collecting food or clothing, etc to look up to search for (something) in a reference book, on the Internet, etc to need fixing/repair to require work in order to be corrected, improved, or to begin working properly again demonstration an act of showing someone how something is used or done to offer a discount to give (someone) the opportunity to pay a special lower price for something disturbance something that stops you from working, sleeping, etc.; the act of disturbing someone to operate to function or behave in a proper way; to function as a business, group, etc drawing an act of choosing something (such as a winning ticket) from a group without knowing which one you are choosing to order to use your authority to tell someone to something; to request something from a supplier or a restaurant to photocopy to make a paper copy of a document with a special machine (photocopier) to place a bid to offer to work for a particular price, or to offer to pay a particular amount for something that is being sold to reach (someone) to call or write to (someone); to communicate with (someone) to request to ask for (something) in a polite or formal way to reserve a seat to make arrangements so that you will be able to use or have a seat at a later time to resolve to find an answer or solution to (something) to scout to watch or look at (someone or something) in order to decide whether that person or thing is suited for a particular job or purpose to show to cause or allow (something) to be seen; to teach (someone) how to or use something, especially by letting that person see you or use it educational institution a school, college, or university efficiency the ability to something or produce something without wasting materials, time, or energy fair an event at which many people gather to buy things or to get information about a product or activity festival an organized series of performances, or a special event when people gather to celebrate something floor plan a plan that shows the position of the rooms in a building harbor a part of the ocean, a lake, etc., that is next to land and that is protected and deep enough to provide safety for ships health code a set of laws and regulations for cleanliness in restaurants, hospitals, plumbing, etc., designed to protect the public's health inconvenience trouble or problems; something that causes trouble or problems leak an occurrence in which something (such as a liquid or gas) passes through a hole in a surface to submit to give (a document, proposal, etc.) to someone so that it can be considered or approved merger the act or process of combining two or more businesses into one business to take (the bus/train) to ride; to travel by notable unusual and worth noticing; very successful or respected The train/bus runs every The train/bus goes on a particular route at particular times Part Short Talks parking permit an official document that gives permission to leave a vehicle in a particular place processing plant a building where chemicals or other materials are treated in order to make products achievement something good that has been done through effort product launch the official introduction of a product into the market attendance the number of people present at an event, meeting, etc promotional item something that usually displays a company logo and is used to market a product or brand, often given away for free authentic real or genuine; not copied or false awardee a person who receives an award botanical garden a large garden where plants are grown in order to be studied brief short; lasting a short period of time or using only a few words 46 commercial an advertisement on TV or radio sanitation the process of keeping places free from dirt, infection, etc., by removing waste and garbage, by cleaning streets, etc significant large enough to be noticed or to have an effect; important '•'First News studio a place where radio orTV programs are broadcast unbreakable not able to be broken unlimited without any limits or restrictions unsure not certain unworn (of clothing, shoes, etc.) having never been worn; brand-new upcoming happening or appearing soon vendor a business that sells a particular type of product to allow to permit (something); to treat (something) as acceptable to approach to move or become near or nearer in distance or in time to someone or something to avoid to stay away from (someone or something) or to prevent the occurrence of (something bad) to call back to return a phone call to combat to try to stop (something) from happening or getting worse to conclude to come to an end; to form an opinion; to decide (something) after thought or research to encourage to make (someone) more likely to something to expedite to cause (something) to happen faster to hand out to give (something) to each person in a group or place to head/hurry over to go to a place to join to something with (a person or group), or to become a member of (a group or organization) to mention to talk about, write about, or refer to (something or someone), especially in a brief way Attention, used in announcements to ask listeners or readers to notice something due to because of; as a result of Please be advised (that) used in formal announcements to begin a sentence providing information Rest assured (that) used to make listeners or readers feel safe or less worried about something Parts & Grammar Practice accountability the state of being responsible for something and required to explain your actions and decisions accounting the skill, system, or job of keeping the financial records of a business or person advanced beyond the basic level; far along in a course of progress or development allotment an amount of something given to someone to use or have ambitious having a desire to be successful, powerful, or famous annual happening once a year antique art, furniture jewelry, etc., that was made at an earlier time and is often valuable arrangements things that are done to prepare or plan for something in the future assembly line a line of machines, equipment, workers, etc., in a factory that builds a product by passing work from one to the next; a production line authenticity the quality of being real or genuine to minimize to make (something bad or not wanted) as small as possible brink a point that is very close to the occurrence of something (usually something bad) to pick up to go somewhere in order to get and bring back (someone or something) budget cut a reduction in the amount of money available for spending according to a plan for how it will be spent to praise to say or write good things about (someone or something) bulky large and hard to carry or store to recognize to publicly give special attention or notice to (someone or something) to record to write (something) down so that it can be used or seen again in the future: to store (something, such as sounds, images, etc.) on tape or on a disk so that it can be heard or seen later carbon footprint the amount of carbon dioxide and other carbon-based substances that are put into the air due to the use of fossil fuels by a certain person, business, etc certification official approval to something professionally or legally cluttered filled or covered with many things in a way that does not look neat to sterilize to clean (something) by destroying germs or bacteria code a set of instructions for a computer to strive to try very hard to or achieve something committee a group of people who are chosen to a particular job or to make decisions about something to take advantage of to make good use of the opportunities offered by (something) at your earliest convenience as soon as you can without difficulty no wonder not surprising First News competitively priced costing about the same or less than competing products or services complimentary given free of charge consent permission Word List I 47 constructive helping to develop or improve something; helpful continuous continuing without stopping or being interrupted contract a legal agreement between people, companies, etc cordial politely pleasant and friendly criterion (pl criteria) something that is used as a reason for making a judgment or decision customer base the group of customers who regularly buy the products or services of a business deliberate done in a way that is planned or intended dental of or relating to teeth direction instructions on how to something, how to go to a place, etc keynote speaker a person who gives the main speech at a gathering (such as a convention) labor workers considered as a group lightweight not weighing very much compared to others of its kind limited not high or great in number, amount, etc logistics company a business that provides the service of planning, implementing, and controlling the transportation and storage of goods for individuals and other businesses managerial of or relating to a manager or group of managers; of or relating to the skill or process of managing mandatory required by a rule or law; not optional markedly in a very noticeable way disruption the act of causing something to be unable to continue normally; an interruption maternity leave the period of time that a new mother takes off from work following the birth of her child duty something that is done as part of a job messy not clean or tidy; not careful or precise effectively in a way that produces a desired result; in an effective manner notification the act of giving official information to someone; something that notifies expert someone with special skill or knowledge relating to a particular subject obligation something that must be done because of a law, rule, promise, etc family-owned (of a business) owned and controlled by two or more family members overnight courier a business that is used to send messages, packages, etc., within 24 hours fast-paced happening at a high speed packaging material used to enclose or contain something, or the act or process of putting something in a package or container feedback helpful information or criticism that is given to someone to say what can be done to improve something fluctuating frequently changing level, strength, or value fulfillment the act of doing what is required by (something, such as an order or a contract) funding an amount of money that is used for a special purpose garment an item of clothing gradual moving or changing in small amounts; happening in a slow way over time ideal exactly right for a certain purpose, situation, or person; perfect immediate supervisor a supervisor (boss) who is one level higher in the company hierarchy and oversees an employee's work on a daily basis impulsive done suddenly and without planning indefinitely for an undetermined amount of time; until further notice innovator a person or organization that has new ideas or does something in a new way interface a system that is used for operating a computer; a system that controls the way information is shown to a computer user and how the user is able to work with the computer 48 invention a useful new device or process participant someone involved in an activity or event particular used to indicate that one specific person or thing is being referred to and no others patiently without becoming annoyed when waiting for a long time or when dealing with problems patron someone who buys the goods or services of a business; a customer payment method how a product or service is paid for, such as in cash, by credit card, etc personal effects a person's property or possessions personnel the people who work for a certain organization or business popularity the state of being liked, enjoyed, or accepted; the state of being popular premises a building and the area of land that it is on preparations activities done in the process of making something ready or of becoming ready for something prime opportunity an especially good situation in which to or accomplish something production line a line of machines, equipment, workers, etc., in a factory that builds a product by passing work from one to the next; an assembly line First News profit money made in a business after all the costs and expenses are paid properly correctly; appropriately proposal a plan or suggestion that is presented to a person or group of people to consider quarterly happening, done, or produced every three months (once per quarter) questionnaire a written set of questions given to people in order to collect facts or opinions about something supportive giving help or encouragement survey an activity in which many people are asked a question or a series of questions in order to gather information; a poll sustainability the quality of involving methods that not completely use up or destroy natural resources thermostat a device that automatically adjusts the temperature in a room to the desired level time-consuming using or needing a large amount of time recipient someone who receives something (such as a letter, package, award, etc.) traffic jam a situation in which a long line of vehicles on a road have stopped moving or are moving very slowly recruit a new member of a group or organization transition a change from one state or condition to another regretfully with regret: used to say that something is regretted regular customer someone who buys goods or services from a business frequently resignation letter a piece of correspondence in which a person formally gives up his or her job results information you get from a test, survey, etc risk the possibility that something bad or unpleasant will happen risky involving the possibility of something bad or unpleasant happening sales the skill, job, or activity of selling goods or services scheduling conflict a situation in which one planned event on a person's schedule prevents him or her from doing something else scheduled for the same time signature a person's name written in that person's handwriting; the act of signing something turnout the number of people who go to or participate in something unbearably to a degree that is too bad, harsh, or extreme to be accepted unbiased not having or showing an unfair tendency to believe that some people, ideas, etc., are better than others; not biased workforce the group of people who work for a particular organization or business voucher a document that gives you the right to get something (such as a product or service) without paying for it wastage wasteful use of something valuable warehouse a large building used for storing goods wing a particular section of a large building on duty engaged in your regular work spokesperson someone who speaks for or represents another person or a business or organization to achieve to get or reach (something) by working hard; to accomplish (something) state-of-the-art using or having the most modern methods, knowledge, or technology to adjourn to end something (such as a meeting or session) for a period of time sticker price the advertised price of an item, especially a vehicle to alleviate to reduce the pain or trouble of (something); to make (something) less difficult or severe stock the supply of goods available for sale in a store to allocate to divide and give out (something) for a special reason or to particular people, companies, etc stockpile a large supply of something that is kept for future use storage a space where you put things when they are not being used submission the act of giving a document, proposal, etc., to someone so that it can be considered or approved; something that is submitted subordinate someone who has less power or authority than someone else subscriber someone who pays money to get a publication or service regularly subsidy money that is paid usually by a government to keep the price of a product or service low to appraise to say how much something is worth after you have carefully examined it to breach to fail to what is required by (something, such as a law or agreement); to break or violate (something) to calculate to find (a number, answer, etc.) by using mathematical processes to call off to stop doing or planning to (something); to cancel to command to occupy a dominating position; to look down upon or over a body of water, region, etc to comply to what you have been asked or ordered to Word List I 49 to control to direct the actions or function of (something) to convene to come together in a group for a meeting to cut down on to reduce the amount of (something) or to start doing or using less of (something) to deduct to take away (something, especially an amount of money) from a total to dispose of to throw (something) away; to get rid of (something) to double to become two times as great or as many to ensure to make (something) sure, certain, or safe to expire to no longer be valid after a certain period of time to familiarize to give (someone) knowledge about something; to make (someone) familiar with something to turn down to say no to (someone or something); to decline to unveil to show or reveal (something) to others for the first time to volunteer to offer to something without being forced to or without getting paid Part Reading Comprehension acquisition something (such as a company or property) that is acquired; the act of acquiring something admission the right or permission to enter a place; the cost of entering a place such as a theater, sports stadium, museum, etc appropriate right or suitable for a particular situation to get a refund to get back money that was paid for something, such as a product that was returned approximately close in value or amount but not precisely; about to go bankrupt to become unable to pay debts; to enter a state of bankruptcy attachment a file that is sent along with an e-mail to halt to stop moving or happening to host to provide storage space and access to a website to implement to begin to or use (something, such as a plan) to improve to make better benefit package the extra things (such as vacation time and health insurance) that are given by an employer to workers in addition to regular pay board of directors a group of people elected to represent the shareholders of a company and to make important decisions to intensify to become stronger or more extreme cause something (such as an organization, charity, or goal) that many people support and work for to outsource to send (some of a company's work) to be done by people outside the company chain a group of businesses that have the same name and offer the same goods or services to permit to allow (someone) to or have something commensurate (with) equal or similar to (something) in size, amount, or degree to point out to talk about or mention (something that you think is important) compensation payment for doing a job to pose a question to offer a question for attention or consideration cooperation the actions of someone being helpful by doing what is wanted or asked for to postpone to delay to a later date; to put off department one of the major parts of a company, organization, government, or school to promote to change someone's rank or position to a higher one; to make people aware of (something, such as a new product) through advertising to punch in to place a card in a time clock at the beginning of a workday so that the time is recorded on the card to qualify for to have to right to do, have, or be a part of something to recruit to find suitable people and get them to join a company, an organization, etc to shortlist to select and put on a list a small number of people or things from a larger group to be considered for an award, a job, etc to supply to make (something) available to be used to surpass to be better or greater than (someone or something) document an official paper that gives information about something or that is used as proof of something donation something (such as money, food, or clothes) that you give in order to help a person or organization effective starting (at a particular time); in use; active franchise the right to sell a company's goods or services in a particular area, or a business that is given such a right fundraiser an event held to collect money for a cause holding company a company whose main business is owning more than half of another company's stock human resources a department of a company that deals with the people who work for that company independently without needing help or support from others innovative having or using new ideas 50 ’•'I'lrsl News marketing the activities involved in making people aware of a company's products, making sure that the products are available to be bought, etc to benefit to be useful or helpful to (someone or something) maximum the highest number that is possible or allowed to collaborate to work together to achieve or something negotiation a formal discussion between people who are trying to reach an agreement to estimate to give or form a general idea about the value, size, or cost of (something) platform the hardware and software on which a computer application can be run to exempt to say that (someone or something) does not have to something that others are required to portfolio a collection of drawings, designs, or other documents that represent a person's work to get back to (someone) to speak or write to someone in order to give the requested information or because you were unable to communicate with him or her earlier; to reply proceeds the total amount of money or profit that is made publicly traded (of a company) owned in shares of stock by the general public and traded on a stock exchange to make it to manage to arrive on time; to manage to attend a certain event purchase order a formal document used by an employee to request that something be purchased by a company to register to put your name on an official list quarter one of four divisions of a year to reschedule to schedule (something) for a different day and/or time regarding relating to; about reminder something that causes you to remember or to think about something share any of the equal parts of stock in a company owned by stockholders shareholder a person who owns shares in a company; a stockholder to respond to answer; to reply to seek to look for or try to get to specialize to limit your business or area of study to one specific area until further notice used to indicate that a situation will not change until another announcement is made sincerely often used at the end of a formal letter or e-mail before the sender's signature situation all the facts, conditions, and events that affect someone or something at a particular time and place; an important or sudden problem spectator a person who watches an activity, event, game, etc., usually as part of an audience strategy a careful plan or method for achieving a goal, usually over a long period of time stuck in a place or situation that it is difficult or impossible to get out of subject (to) affected by or possibly affected by unanimous agreed to by everyone urgent very important and needing immediate attention in advance ahead of time in the interim meanwhile; in the meantime; between now and then to acquire to get or buy; to come to own to announce to make (something) known in a public or formal way to apologize to express regret for doing or saying something wrong; to make an apology to approve to say that something or someone is good or acceptable to be about to (do) to be planning to (something) immediately or very soon Word List I 51 ... (C) o2® 17 (A) (B) (C) (A) (B) (C) 0?6® 18 (A) (B) (C) (A) (B) (C) 19 (A) (B) (C) (A) (B) (C) 20 (A) (B) (C) (A) (B) (C) 0?9® 21 (A) (B) (C) (A) (B) (C) 22 (A) (B) (C) 10 (A) (B) (C) 0?® 23 (A)... 14 (A) (B) (C) 15 (A) (B) (C) 16 (A) (B) (C) 17 (A) (B) (C) 18 (A) (B) (C) 19 (A) (B) (C) 20 (A) (B) (C) 21 (A) (B) (C) 22 (A) (B) (C) 23 (A) (B) (C) 24 (A) (B) (C) 25 (A) (B) (C) Listening Practice... (A) (B) (C) 16 (A) (B) (C) 17 (A) (B) (C) 18 (A) (B) (C) 19 (A) (B) (C) 20 (A) (B) (C) 21 (A) (B) (C) 22 (A) (B) (C) 0?6® 23 (A) (B) (C) 24 (A) (B) (C) 25 (A) (B) (C) 0?8® 0?9® 0?0® 0?đ o2đ 0?3đ