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... document at http:/ /test- bank. us Full file at http://testbanksstore.eu /Test- Bank- for- Business- Driven- Technology- 4th- Edition- Baltzan 10 What involves analyzing business operations for internal decision... http:/ /test- bank. us Full file at http://testbanksstore.eu /Test- Bank- for- Business- Driven- Technology- 4th- Edition- Baltzan 24 What is calculated by dividing the firm's sales by the total market sales for. .. http:/ /test- bank. us Full file at http://testbanksstore.eu /Test- Bank- for- Business- Driven- Technology- 4th- Edition- Baltzan 33 What is operations management? A A field concerned with the use of technology