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Oracle® Database Companion CD Installation Guide 10g Release (10.1.0.2.0) for 64-Bit Windows Part No B13806-02 October 2004 Oracle Database Companion CD Installation Guide 10g Release (10.1.0.2.0) for 64-Bit Windows Part No B13806-02 Copyright © 2004, Oracle All rights reserved Primary Author: Patricia Huey Contributors: Sanket Atal, Warren Briese, James Emmonds, Joel Kallman, Pushkar Kapasi, Michael Hichwa, Joel Kallman, Pushkar Kapasi, Sergio Leunissen, Steve Mayer, Matthew McKerley, Alex Keh, Santhana Natarajan, Kristopher Rice, Janelle Simmons, Jason Straub, Martin Widjaja The Programs (which include both the software and documentation) contain proprietary information; they are provided under a license agreement containing restrictions on use and disclosure and are also protected by copyright, patent, and other intellectual and industrial property laws Reverse engineering, disassembly, or decompilation of the Programs, except to the extent required to obtain interoperability with other independently created software or as specified by law, is prohibited The information contained in this document is subject to change without notice If you find any problems in the documentation, please report them to us in writing This document is not warranted to be error-free Except as may be expressly permitted in your license agreement for these Programs, no part of these Programs may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose If the Programs are delivered to the United States Government or anyone licensing or using the Programs on behalf of the United States Government, the following notice is applicable: U.S GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations As such, use, duplication, disclosure, modification, and adaptation of the Programs, including documentation and technical data, shall be subject to the licensing restrictions set forth in the applicable Oracle license agreement, and, to the extent applicable, the additional rights set forth in FAR 52.227-19, Commercial Computer Software Restricted Rights (June 1987) Oracle Corporation, 500 Oracle Parkway, Redwood City, CA 94065 The Programs are not intended for use in any nuclear, aviation, mass transit, medical, or other inherently dangerous applications It shall be the licensee's responsibility to take all appropriate fail-safe, backup, redundancy and other measures to ensure the safe use of such applications if the Programs are used for such purposes, and we disclaim liability for any damages caused by such use of the Programs Oracle is a registered trademark of Oracle Corporation and/or its affiliates Other names may be trademarks of their respective owners The Programs may provide links to Web sites and access to content, products, and services from third parties Oracle is not responsible for the availability of, or any content provided on, third-party Web sites You bear all risks associated with the use of such content If you choose to purchase any products or services from a third party, the relationship is directly between you and the third party Oracle is not responsible for: (a) the quality of third-party products or services; or (b) fulfilling any of the terms of the agreement with the third party, including delivery of products or services and warranty obligations related to purchased products or services Oracle is not responsible for any loss or damage of any sort that you may incur from dealing with any third party Contents Send Us Your Comments vii Preface ix Audience Documentation Accessibility Structure Related Documents Conventions Oracle Database Companion CD Installation Overview Overview of the Installation Process Products Available in the Oracle Database 10g Products Installation Type Oracle Database Examples Required Products JPublisher Legato Single Server Version Natively Compiled Java Libraries Oracle Text Supplied Knowledge Bases Products Available in the Oracle Database 10g Companion Products Installation Type Oracle HTTP Server Where to Install Oracle HTTP Server Oracle HTML DB Where to Install Oracle HTML DB ix x x xi xi 1-1 1-2 1-2 1-2 1-2 1-3 1-4 1-4 1-4 1-4 1-5 1-5 1-5 Oracle Database Companion CD Requirements Hardware and Software Certifications Windows Telnet Services Support Windows Terminal Services and Remote Desktop Support Windows XP Support Requirements for Oracle Database 10g Products Oracle Database Requirement Oracle Database 10g Oracle Home Directory Disk Space Requirements Requirements for Oracle Database 10g Companion Products Oracle HTTP Server Requirements 2-1 2-1 2-2 2-2 2-2 2-2 2-2 2-3 2-3 2-3 iii Oracle Database Requirement Hardware Requirements Operating System Requirements Oracle HTML DB Requirements Oracle Database Requirement Disk Space Requirements Oracle HTTP Server Requirement Oracle XML DB Requirement Network Topics Installing on DHCP Computers Installing on Multihomed Computers Installing on Computers with Multiple Aliases Installing a Loopback Adapter Checking if a Loopback Adapter Is Installed on Your Computer Installing a Loopback Adapter on Windows 2003 or Windows XP Removing a Loopback Adapter from Windows 2003 or Windows XP 2-3 2-4 2-4 2-4 2-4 2-5 2-5 2-5 2-5 2-5 2-6 2-7 2-7 2-7 2-8 2-9 Installing the Oracle Database Companion CD Software Preinstallation Considerations Before Installing Companion CD Products 3-1 Performing Multiple Oracle Database Companion CD Installations 3-1 Installation Roadmap for Companion CD Products 3-2 Accessing the Installation Software 3-2 Copying CD-ROMs or DVD to Hard Drive, and Installing from the Hard Drive 3-2 Installing from a Remote CD-ROM or DVD Drive 3-3 On the Remote Computer, Share the CD-ROM or DVD Drive 3-3 On the Local Computer, Map the CD-ROM or DVD Drive 3-3 Installing on Remote Computers Through Remote Access Software 3-4 Installing from a Hard Drive 3-4 Installing from a Remote CD-ROM or DVD Drive 3-4 Installing Oracle Database 10g Products 3-5 Installing Oracle Database 10g Companion Products in a New Oracle Home 3-6 Installing Oracle HTML DB in an Existing Oracle HTTP Server Home 3-9 Removing the Oracle Database Companion CD Software 3-11 Removing Oracle Database Products and Oracle Database Companion CD Products 3-11 Removing Oracle HTML DB from the Database 3-12 Oracle Database Companion CD Postinstallation Tasks Patch Set Information Postinstallation Tasks for Oracle HTTP Server Backing Up the Files Downloading and Installing Patches Migrating from a Previous Release of Oracle HTTP Server Migrating the httpd.conf Configuration File from an Earlier Oracle HTTP Server Copying and Editing the httpd.conf File Making Global Changes Modifying the List of LoadModule Directives Removing Directives and Sections for Unsupported Features iv 4-1 4-2 4-2 4-2 4-3 4-3 4-3 4-4 4-4 4-4 Modifying Port Numbers 4-5 Modifying Existing Sections and Directives 4-5 Adding New Sections and Directives 4-6 Migrating Your Server Certificate and Private Key 4-7 Modifying the Secure Socket Layer Sections and Directives 4-8 Copying or Moving the Required Files to New Directories 4-9 Migrating Database Access Descriptors Used by mod_plsql 4-9 Verifying the Oracle HTTP Server Installation 4-10 Enabling the Oracle HTTP Server High Availability Features 4-10 Starting, Stopping, and Restarting Oracle HTTP Server 4-10 Postinstallation Tasks for Oracle HTML DB 4-11 Starting or Restarting Oracle HTTP Server 4-11 Verifying the Oracle HTML DB Installation 4-11 Configuring Oracle HTML DB for an Oracle HTTP Server on an Oracle9i Database 4-12 Copying the Oracle Database 10g images Directory to an Oracle9i images Directory 4-12 Modifying the Oracle9i httpd.conf File 4-12 Modifying the Oracle9i wdbsvr.app File 4-13 Stopping and Restarting Oracle HTTP Server 4-13 Removing the Oracle HTTP Server 10g Home 4-14 A Oracle Database Companion CD Advanced Installation Topics Installing Oracle Components in Noninteractive Mode Using Response Files to Install Oracle Components in Noninteractive Mode Customizing a Sample Response File Creating a New Response File Running Oracle Universal Installer and Specifying a Response File Copying and Modifying a Response File Running Oracle Universal Installer and Specifying a Response File Installing and Using Oracle Components in Different Languages Running Oracle Universal Installer in Different Languages Using Oracle Components in Different Languages B A-1 A-2 A-2 A-2 A-3 A-4 A-4 A-5 A-5 A-6 Oracle Database Companion CD Troubleshooting Reviewing a Log of an Installation Session B-1 Cleaning Up After a Failed Installation B-1 Alias for the HTML DB Image Directory B-2 Index v vi Send Us Your Comments Oracle Database Companion CD Installation Guide 10g Release (10.1.0.2.0) for 64-Bit Windows Part No B13806-02 Oracle welcomes your comments and suggestions on the quality and usefulness of this publication Your input is an important part of the information used for revision ■ Did you find any errors? ■ Is the information clearly presented? ■ Do you need more information? If so, where? ■ Are the examples correct? Do you need more examples? ■ What features did you like most about this manual? If you find any errors or have any other suggestions for improvement, please indicate the title and part number of the documentation and the chapter, section, and page number (if available) You can send comments to us in the following ways: ■ Electronic mail: ntdoc_us@oracle.com ■ FAX: (650) 506-7357 Attn: Oracle Database for Windows Documentation ■ Postal service: Oracle Corporation Oracle Database for Windows Documentation Manager 500 Oracle Parkway, Mailstop 1op46 Redwood Shores, CA 94065 USA If you would like a reply, please give your name, address, telephone number, and electronic mail address (optional) If you have problems with the software, please contact your local Oracle Support Services vii viii Preface This guide explains how to install and configure the products available on the Oracle Database Companion CD for 64-bit Windows Only the features of Oracle Database Companion CD for 64-bit Windows software installed on Windows XP Professional and Windows Server 2003 operating systems are discussed in this guide This Preface contains these topics: ■ Audience ■ Documentation Accessibility ■ Structure ■ Related Documents ■ Conventions Audience Oracle Database Companion CD Installation Guide for Windows is intended for anyone responsible for installing the following products available on the Oracle Database Companion CDfor 64-bit Windows: ■ Oracle Database Examples ■ JPublisher ■ Legato Single Server Version ■ Natively Compiled Java Libraries ■ Oracle Text Supplied Knowledge Bases ■ Platform-Specific Documentation ■ Oracle HTTP Server ■ Oracle HTML DB To use this manual, you must have administrative privileges on the computer where you installed your Oracle Database and familiarity with object-relational database management concepts ix Documentation Accessibility Our goal is to make Oracle products, services, and supporting documentation accessible, with good usability, to the disabled community To that end, our documentation includes features that make information available to users of assistive technology This documentation is available in HTML format, and contains markup to facilitate access by the disabled community Standards will continue to evolve over time, and Oracle is actively engaged with other market-leading technology vendors to address technical obstacles so that our documentation can be accessible to all of our customers For additional information, visit the Oracle Accessibility Program Web site at http://www.oracle.com/accessibility/ Accessibility of Links to External Web Sites in Documentation This documentation may contain links to Web sites of other companies or organizations that Oracle does not own or control Oracle neither evaluates nor makes any representations regarding the accessibility of these Web sites Structure This document contains: Chapter 1, "Oracle Database Companion CD Installation Overview" Provides an overview of the products available on the Oracle Database Companion CD and describes issues that you must consider before installing the products Chapter 2, "Oracle Database Companion CD Requirements" Describes the requirements for installing the products available on the Oracle Database Companion CD Chapter 3, "Installing the Oracle Database Companion CD Software" Describes how to start Oracle Universal Installer and install the products available on the Oracle Database Companion CD Chapter 4, "Oracle Database Companion CD Postinstallation Tasks" Describes tasks that you might need to complete after you install the software Appendix A, "Oracle Database Companion CD Advanced Installation Topics" Describes how to install the Oracle Database Companion CD products by using response files This appendix also describes how to run Oracle Universal Installer and use Oracle components in different languages Appendix B, "Oracle Database Companion CD Troubleshooting" Contains information on troubleshooting installation issues x Postinstallation Tasks for Oracle HTML DB Log in to Oracle HTML DB using the username ADMIN and the password that you specified during the installation Use the password that you specified for the FLOWS user when you created the database objects See Also: ■ ■ ORACLE_BASE\ORACLE_HOME\Apache\modplsql\conf\ dads.readme for more information on how database access descriptors work Oracle HTML DB User's Guide for more information about using, developing applications with, and administering Oracle HTML DB Configuring Oracle HTML DB for an Oracle HTTP Server on an Oracle9i Database To configure Oracle HTML DB to run on a release 9.2.0.3 or later (but not 10g) Oracle Database, you need to follow these general steps: Copy the Oracle Database images directory located in ORACLE_BASE\ORACLE_ HOME\marvel\images to a new images directory in the Oracle9i home Modify the Oracle9i httpdb.conf file to include an alias to point the Oracle Database 10g Oracle HTML DB to the Oracle9i images directory that you created in Step Modify the Oracle9i wdbsvr.app file to include a database access descriptor (DAD), which will describe how Oracle HTTP Server will connect to the database server so that it can fulfill HTTP requests Stop and restart Oracle HTTP Server Remove the Oracle HTTP Server 10g home Copying the Oracle Database 10g images Directory to an Oracle9i images Directory From the Oracle Database installation, recursively copy the images directory located in ORACLE_BASE\ORACLE_HOME\marvel\images to a new images directory in your Oracle9i installation In the following example, the Oracle9i home is referred to as ORACLE_BASE\ORACLE_HOME_9 and the Oracle Database 10g home is ORACLE_ BASE\ORACLE_HOME_10g For example: c:\>xcopy /E /I ORACLE_BASE\ORACLE_HOME_10g\marvel\images ORACLE_BASE\ORACLE_HOME_ 9\images Enter this command on one line Modifying the Oracle9i httpd.conf File Next, modify the Oracle9i httpd.conf file to point to the Oracle9i file system path of the images directory that you created in the previous step Follow these steps: Use a text editor to open the httpd.conf file, located in ORACLE_BASE\ ORACLE_HOME_9\Apache\Apache\conf Add an alias called /i/ to point to the file system path of the Oracle9i images directory For example: Alias /i/ "E:\oracle\ora92\images/" 4-12 Oracle Database Companion CD Installation Guide Postinstallation Tasks for Oracle HTML DB Save and exit httpd.conf Modifying the Oracle9i wdbsvr.app File The wdbsvr.app file contains information about database access descriptors (DADs) A DAD is a set of values that specify how Oracle HTTP Server connects to the database server to fulfill an HTTP request You need to create a DAD to specify how to connect to the Oracle HTML DB instance Follow these steps: Use a text editor to open the wdbsvr.app file, located in ORACLE_BASE\ ORACLE_HOME_9\Apache\modplsql\cfg Add an entry for Oracle HTML DB using the following syntax Only change the settings indicated in italics the following section [DAD_htmldb] connect_string = hostID:port_number:databaseSID password = password username = htmldb_public_user default_page = htmldb document_table = wwv_flow_file_objects$ document_path = docs document_proc = wwv_flow_file_mgr.process_download reuse = Yes enablesso = No stateful = STATELESS_RESET nls_lang = database_nls_lang where: ■ connect_string refers to the host ID, port number, and Oracle9i database to which Oracle HTML DB will connect For example: 138.2.84.182:1521:orcl If the Oracle9i version of Oracle HTTP Server you want to use is installed in the same Oracle home as the database you specified for use with Oracle HTML DB, you can leave this setting blank ■ ■ password is the same password that you entered when you installed Oracle HTML DB nls_lang refers to the language setting It must match the NLS_LANG of the database For example: American_America.AL32UTF8 You can find information about your database’s NLS_LANG setting by querying the view NSL_DATABASE_PARAMETERS Oracle recommends that you leave the remaining settings, including the username setting, as they are Save and exit wdbsvr.app Stopping and Restarting Oracle HTTP Server In order for your changes to httpdb.conf and wdbsvr.app to take effect, stop and restart Oracle HTTP Server Oracle Database Companion CD Postinstallation Tasks 4-13 Postinstallation Tasks for Oracle HTML DB See Also: "Starting, Stopping, and Restarting Oracle HTTP Server" section on page 4-10 Removing the Oracle HTTP Server 10g Home After you complete these steps, you no longer need the Oracle HTTP Server 10g home All the Oracle HTML DB code is now compiled as PL/SQL inside the database server that you specified at installation time, and you have copied the Oracle Database 10g images directory to your Oracle9i home If you are not going to use Oracle HTTP Server 10g, follow these steps: From the Oracle Database 10g home, run the Oracle Universal Installer Select Deinstall Products and follow the instructions to remove the Oracle HTTP Server 10g home 4-14 Oracle Database Companion CD Installation Guide A Oracle Database Companion CD Advanced Installation Topics This appendix describes advanced installation topics This appendix contains these topics: ■ Installing Oracle Components in Noninteractive Mode ■ Installing and Using Oracle Components in Different Languages Installing Oracle Components in Noninteractive Mode Typically, Oracle Universal Installer runs in interactive mode, which means it prompts you to provide information in graphical user interface (GUI) screens Alternatively, you can run Oracle Universal Installer in noninteractive mode Noninteractive mode is also referred to as silent mode, or silent installation You may want to use noninteractive mode to install the Oracle Database Companion CD products in the following scenarios: ■ ■ ■ You need to deploy the Companion CD products to multiple nodes in an unattended manner You can schedule the noninteractive installation mode from the operating system scheduler or other job subsystem that your site normally uses This method is particularly useful for large sites that require many Oracle Database installations No interaction with the user is intended A graphical facility to run Oracle Universal Installer in interactive mode is not available (Oracle Universal Installer is always available on Windows, but not on UNIX systems.) This section covers the following topics on how you can use response files to run Oracle Universal Installer in noninteractive mode: ■ Using Response Files to Install Oracle Components in Noninteractive Mode ■ Copying and Modifying a Response File ■ Creating a New Response File ■ Running Oracle Universal Installer and Specifying a Response File Oracle Database Companion CD Advanced Installation Topics A-1 Installing Oracle Components in Noninteractive Mode Using Response Files to Install Oracle Components in Noninteractive Mode To use noninteractive mode, you run Oracle Universal Installer with a response file A response file is a text file that contains variables and values that Oracle Universal Installer uses during the installation process Oracle provides a set of sample response files that you can customize, or you can create your own response file by recording your installation selections Oracle Universal Installer Concepts Guide for more information about response file formats See Also: Customizing a Sample Response File Table A–1 lists the available sample response files in the \Response directory on the CD labeled Oracle Database 10g Release (10.1) Disk of 1: Table A–1 Response Files Response File Name This File Silently Runs The companionCD.db.rsp Oracle Database Products installation type companionCD.midtier.rsp Oracle Database Companion CD installation type To copy and modify a response file: Copy the appropriate response files from the \Response directory on the CD labeled Oracle Database 10g Release (10.1) Disk of to your hard drive From the Start menu, select Programs, then Oracle - HOME_NAME, then Oracle Installation Products, then Universal Installer Concepts Guide Oracle Universal Installer Concepts Guide appears in HTML format Modify the response files with any text file editor by following the instructions in both the response files and Oracle Universal Installer Concepts Guide Run the response file by following the instructions in the "Running Oracle Universal Installer and Specifying a Response File" section on page A-4 Creating a New Response File When you run Oracle Universal Installer in interactive mode, you can record your installation selections into a response file You this by running Oracle Universal Installer in Record mode Oracle Universal Installer generates the response file immediately after you complete the Summary page, so you not need to actually install the Oracle Database Companion CD products to create the response file If you want to use Record mode during a noninteractive installation, Oracle Universal Installer records the variable values that were specified in the original source response file into the new response file You cannot use Record mode to create a response file based on the Basic installation type Note: To create a new response file: Make sure that the computer on which you are creating the response file has met the requirements in Chapter A-2 Oracle Database Companion CD Installation Guide Installing Oracle Components in Noninteractive Mode At the command prompt, use the cd command to change to the directory that contains the Oracle Universal Installer setup.exe executable On the installation CD-ROM or DVD, setup.exe is located on Disk If you want to run Oracle Universal Installer from an existing Oracle Database Companion CD installation, you can find setup.exe in ORACLE_BASE\ORACLE_ HOME\oui\bin Enter the following command: setup -record -destinationFile response_file_name Replace response_file_name with the complete path for the new response file For example: setup -record -destinationFile C:\response_files\install_oracle10g After Oracle Universal Installer launches, enter the installation settings, which will be recorded into the response file When the Summary page appears, one of the following: ■ ■ Click Install to continue with the installation Click Cancel if you only want to create the response file but not continue with the installation The installation will stop, but the settings you have entered will be recorded to the response file Afterwards, Oracle Universal Installer saves your new response file using the path and file name you specified on the command line If necessary, make any environment-specific changes to the response file for the computer on which you will run it Run the response file by following the instructions in the "Running Oracle Universal Installer and Specifying a Response File"section, next Running Oracle Universal Installer and Specifying a Response File You run Oracle Universal Installer at the command line, specifying a response file The Oracle Universal Installer executable, setup.exe, provides several options For help information on the full set of these options, run setup.exe with the -help option, for example: C:\ORACLE_BASE\ORACLE_HOME\oui\bin> setup.exe -help To run Oracle Universal Installer and specify a response file: Launch a command prompt Go to the directory where Oracle Universal Installer is installed From the command line, run Oracle Universal Installer with the appropriate response file For example: C:\ORACLE_BASE\ORACLE_HOME\oui\bin> setup.exe [-silent] [-nowelcome] -responseFile filename Where Description filename Identifies the full path of the response file -silent Runs Oracle Universal Installer in silent mode and suppresses the Welcome screen If you use -silent, -nowelcome is not necessary Oracle Database Companion CD Advanced Installation Topics A-3 Installing Oracle Components in Noninteractive Mode Where Description -nowelcome Suppresses the Welcome screen that appears during installation –nowait Closes the console window when the silent installation completes See Also: ■ ■ "Installing Oracle Products" in Oracle Universal Installer Concepts Guide for more information about installing on using response files "Deinstalling Products" in Oracle Universal Installer Concepts Guide for more information about deinstalling using response files Copying and Modifying a Response File To copy and modify a response file: Copy the appropriate files from the \Response directory on the CD labeled Oracle Database Companion CD 10g Disk of to your hard drive From the Start menu, select Programs, then Oracle - HOME_NAME, then Oracle Installation Products, then Universal Installer Concepts Guide Oracle Universal Installer Concepts Guide appears in HTML format Modify the response files with any text file editor by following the instructions in both the response files and Oracle Universal Installer Concepts Guide Running Oracle Universal Installer and Specifying a Response File To run Oracle Universal Installer and specify a response file: Go to the command prompt Go to the directory where Oracle Universal Installer is installed Run the appropriate response file For example, C:\ORACLE_BASE\ORACLE_HOME\oui\bin> setup.exe [-silent] [-nowelcome] -responseFile filename Where Description filename Identifies the full path of the specific response file -silent Runs Oracle Universal Installer in complete silent mode The Welcome screen is suppressed automatically If you use -silent, -nowelcome is not necessary -nowelcome Suppresses the Welcome screen that appears during installation –nowait Closes the console window when the silent installation completes -help Displays help information for the full set of setup.exe options A-4 Oracle Database Companion CD Installation Guide Installing and Using Oracle Components in Different Languages See Also: ■ ■ "Installing Oracle Products" in Oracle Universal Installer Concepts Guide for more information about installing on using response files "Deinstalling Products" in Oracle Universal Installer Concepts Guide for more information about deinstalling using response files Installing and Using Oracle Components in Different Languages This section describes the following features: ■ Running Oracle Universal Installer in Different Languages ■ Using Oracle Components in Different Languages Running Oracle Universal Installer in Different Languages Oracle Universal Installer runs by default in the selected language of your operating system You can run Oracle Universal Installer in the following additional languages: ■ Brazilian Portuguese ■ German ■ Japanese ■ Simplified Chinese ■ Traditional Chinese ■ French ■ Italian ■ Korean ■ Spanish To run Oracle Universal Installer in a different language: Change the language in which your operating system is running For example, on Windows XP: a b From the Start menu, select Control Panel, then Regional and Language Options Select a language from the preceding table list and choose OK Run Oracle Universal Installer by following the instructions in the Oracle Database Installation Guide for Windows The selected language is assigned to the NLS_LANG registry parameter Note: Oracle Database Companion CD Advanced Installation Topics A-5 Installing and Using Oracle Components in Different Languages Using Oracle Components in Different Languages You can select other languages in which to use Oracle components (such as Oracle Net Configuration Assistant, and Database Configuration Assistant) Note that this does not change the language in which Oracle Universal Installer is run For the Oracle component to run in the selected language, it must be the same as the language set for your operating system You can change your operating system language in the Regional Settings window from the Control Panel To use components in different languages: Follow the instructions in Appendix 3, "Installing the Oracle Database Companion CD Software" to start Oracle Universal Installer From the Select Installation Type screen, select the Product Languages button The Language Selection screen appears Select a language in which to use Oracle components from the Available Languages field Use the > arrow to move the language to the Selected Languages field and click OK Select appropriate products for installation and click Next After installation is complete, the dialog box wording, messages, and online help for the installed components display in the language you selected A-6 Oracle Database Companion CD Installation Guide B Oracle Database Companion CD Troubleshooting This appendix contains information on troubleshooting This appendix contains these topics: ■ Reviewing a Log of an Installation Session ■ Cleaning Up After a Failed Installation ■ Alias for the HTML DB Image Directory Reviewing a Log of an Installation Session Oracle Universal Installer creates the DRIVE_LETTER:\ORACLE_BASE\ORACLE_ HOME\Inventory\logs directory the first time it runs to record an inventory of products that it installs on your system as well as other installation information The log file is named installActionsdate_time.log, where date_time is the date and time of the installation For example, installActions2004-055-14_ 09-00-56-am.log You can also view a list of installed components by clicking Installed Products on any screen of Oracle Universal Installer Do not delete or manually alter the Inventory directory or its contents Doing so can prevent Oracle Universal Installer from locating products that you install on your system Note: The installActionsdate_time.log file contains a log of actions executed during the installation process This file also records any link errors during installation Do not delete or alter the installActionsdate_time.log file Cleaning Up After a Failed Installation If an installation fails, you must remove files that Oracle Universal Installer created during the attempted installation and remove the Oracle home directory Perform the following steps to remove the files: Stop the Oracle HTTP Server as described in the "Starting, Stopping, and Restarting Oracle HTTP Server" section on page 4-10 Oracle Database Companion CD Troubleshooting B-1 Alias for the HTML DB Image Directory Insert the CD-ROM labeled Oracle Database Companion CD 10g Release (10.1) Disk of or navigate to the Oracle Database Companion CD location on the Oracle Database 10g release DVD-ROM If you are installing from a hard disk, double-click setup.exe If you are installing from the installation media, the Autorun screen automatically appears If the Autorun screen does not appear, then: a From the Start menu, select Run b Enter the following: DRIVE_LETTER:\autorun\autorun.exe The Welcome screen appears Click Deinstall Products on the Welcome screen or Installed Products available on any Oracle Universal Installer screen The Inventory screen appears, listing installed products Select the products that you want to remove and click Remove If you have more than one installation on the system, products installed in other Oracle homes appear in the Inventory window If you select products from other Oracle homes, they are deinstalled Note: If you installed Oracle HTTP Server, manually remove the Oracle HTTP Server Oracle home directory used in the failed installation Alias for the HTML DB Image Directory The Oracle HTML DB configuration assistant defines the alias /i/ for the Oracle HTLM DB image directory If the alias /i/ is already defined, Oracle HTTP Server uses the first definition of the /i/ alias If the Oracle HTML DB images not look correct, one of the following: ■ ■ If possible, rename the first instance of /i/ to a different alias name Alternatively, copy the images from the ORACLE_BASE\ORACLE_ HOME\marvel\images directory to the directory defined by the first /i/ alias B-2 Oracle Database Companion CD Installation Guide Index A adapters, loopback See loopback adapters, network adapters Administrators group requirements for Oracle installations, 3-5, 3-6, 3-9 aliases, multiple on computers, 2-7 apachectl script, 4-10 on administration and tuning, xi on migrating and upgrading from previous release, xi on using response files, A-4 related, xi DVD copying to hard drive, 3-2 drive, installing from, 3-3 B E Backup Domain Controller (BDC), 3-5, 3-6 Basic installation type noninteractive installations, A-2 environment variables ORACLE_HOME deleting for Companion CD installation, 3-6, 3-9 deleting for Oracle Products installation, 3-5 migrating previous HTTP Server, 4-9 PATH, 4-9 PERL5LIB, 4-6 C CD-ROM copying to hard drive, 3-2 drive, installing from, 3-3 certification, hardware and software, 2-1 companionCD.db.rsp response file, A-2 companionCD.midtier.rsp response file, A-2 components using in different languages, A-6 computers with multiple aliases, 2-7 copying CD-ROM/DVD to hard drive, 3-2 D DADs, see database access descriptors database access descriptors about, 4-13 creating during Oracle HTML DB installation, 3-7 migrating, 4-9 database requirement Oracle Database 10g Products, 2-2 Oracle HTML DB, 2-4 deinstalling Oracle HTML DB from Oracle Database, 3-12 Oracle software, 3-11 DHCP computers, installing on, 2-5 disk space requirements Oracle Database 10g Products, 2-3 Oracle HTML DB, 2-5 documentation installing, 3-5 F files, Oracle Universal Installer log files, B-1 H hardware requirements Oracle HTML DB, 2-5 Oracle HTTP Server, 2-4 hostname command, 2-6 HTML DB image directory, B-2 httpd.conf file, migrating, 4-3 I images, Oracle HTML DB, B-2 installation about, 3-2 CD-ROM drive, 3-3 DVD drive, 3-3 in noninteractive mode, A-1 multiple, 3-1 remote installation with remote access software, 3-4 remote installation, CD-ROM drive, 3-3 remote installation, DVD drive, 3-3 Index-1 installation types Oracle Database 10g Companion Products, 1-4 Oracle Database 10g Products, 1-2 installing failures, B-1 on Backup Domain Controller (BDC), 3-5, 3-6 on Primary Domain Controller (BDC), 3-6 on Primary Domain Controller (PDC), 3-5 Oracle Database 10g Companion Products in new Oracle home, 3-6 Oracle Database 10g Products, 3-5 Oracle HTML DB in existing Oracle HTTP Server home, 3-9 Oracle Internet Directory, xi software, 3-1 types of, 3-2 installing from hard drive, 3-2 Inventory directory, B-1 IP addresses, multiple, 2-6 ipconfig command, 2-6 J JPublisher about, 1-2 installing, 3-5 Oracle SQLJ Runtime, 1-3 Oracle SQLJ Translator, 1-3 L languages installing Oracle components in different languages, A-5 using Oracle components in different languages, A-6 Legato NetWorker, 2-2 Legato Single Server Version about, 1-3 installing, 3-5 LoadModule directives, 4-4 log files Oracle Universal Installer, B-1 reviewing, B-1 loopback adapters about, 2-7 checking if installed, 2-7 computers with multiple aliases, 2-7 installing, 2-7 to 2-9 installing on Windows 2003, 2-8 installing on Windows XP, 2-8 removing from 2000, 2003, XP, 2-9 when required, 2-7 See also network adapters, primary network adapters M migrating from previous Oracle HTTP Server, 4-3 httpd.conf file, 4-3 Index-2 mod_plsql, migrating database access descriptors, 4-9 multihomed computers, installing on, 2-6 multiple aliases, computers with, 2-7 N Natively Compiled Java Libraries about, 1-4 installing, 3-5 network adapters computers with multiple aliases, 2-7 how primary adapter is determined, 2-7 primary, on computers with multiple aliases, 2-7 primary, on multihomed computers, 2-6 See also loopback adapters, primary network adapters network cards, multiple, 2-6 network topics, 2-5 to 2-9 about, 2-5 computers with multiple aliases, 2-7 DHCP computers, 2-5 installing from hard drive, 3-2 loopback adapters, 2-7 to 2-9 removing from Windows 2000, 2003, XP, 2-9 multiple network cards, 2-6 new Oracle home, Oracle HTTP Server requirements, 2-3 noninteractive installation about, A-1 procedure, A-1 to A-4 Record mode, A-2 See also response files NTFS systems, Oracle HTTP Server hardware requirements, 2-4 O OPNS See Oracle Process Manager and Notification services Oracle Database accessing previous release of HTTP Server, 4-9 Oracle database removing Oracle HTML DB, 3-12 Oracle Database 10g Companion Products, 1-4 about, 1-4 installing in new Oracle home, 3-6 Oracle HTML DB, 1-5 Oracle HTTP Server, 1-4 products available on, 1-4 requirements, 2-3 Oracle Database 10g Products, 1-2 database requirement, 2-2 disk space requirements, 2-3 installing, 3-5 JPublisher, 1-2 Legato Single Server Version, 1-3 Natively Compiled Java Libraries, 1-4 Oracle Database Examples, 1-2 Oracle home directory, identifying, 2-2 Oracle Text Supplied Knowledge Bases, 1-4 products available on, 1-2 requirements, 2-2 Oracle Database Companion CD, 1-1 hardware certification, 2-1 installation types, 3-2 installing software, 3-1 software certification, 2-1 troubleshooting, B-1 Oracle Database Examples about, 1-2 installing, 3-5 required products, 1-2 Oracle home directory identifying, 2-2 multiple homes, 2-6 Oracle home, new installing HTTP Server, 3-6 Oracle Database 10g Companion Products, 3-6 Oracle HTML DB about, 1-5 about installing, 1-4 alias for HTML DB image directory, B-2 configuring for Oracle9i, 4-12 connecting to Oracle9i database, 4-13 database requirement, 2-4 disk space requirements, 2-5 installing in existing Oracle HTTP Server home, 3-9 installing in new Oracle HTTP Server home, 3-6 logging into, 4-11 Oracle HTTP Server requirement, 2-5 postinstallation tasks, 4-11 removing from Oracle Database, 3-12 requirements, 2-4 verifying installation, 4-11 where to install, 1-5 XML DB requirement, 2-5 Oracle HTTP Server about, 1-4 about installing, 1-4 backing up files, 4-2 database access descriptors, 4-13 enabling single sign-on, 1-4 fulfilling HTTP requests (database access descriptors), 4-13 hardware requirements, 2-4 high availability features, enabling, 4-10 installing in new Oracle home, 3-6 installing Oracle HTML DB, 3-6 LoadModule directives, 4-4 migrating from a previous release, 4-3 migrating server certificate and private key, 4-7 modifying port numbers in httpd.conf file, 4-5 Oracle Process Manager and Notification services, 4-10 Oracle9i, 4-12 postinstalltion, 4-2 removing configuration info for unsupported features, 4-4 requirements in a new Oracle home, 2-3 starting, 4-10 stopping, 4-10 verifying installation, 4-10 where to install, 1-5 Oracle inventory log files, B-1 Oracle MetaLink Web site certification information, 2-1 patches, 4-2 Oracle Process Manager and Notification services, 4-10 Oracle SQLJ Runtime, 1-3 Oracle SQLJ Translator, 1-3 Oracle Text Supplied Knowledge Bases about, 1-4 installing, 3-5 Oracle Universal Installer, 3-1 inventory, B-1 log files, B-1 removing software, 3-11 running components in different languages, A-6 running in different languages, A-5 running in noninteractive mode, A-1 version of to use, 3-2 ORACLE_HOME environment variable deleting for Companion CD installation, 3-6, 3-9 deleting for Oracle Products installation, 3-5 migrating previous HTTP Server, 4-9 Oracle9i database, configuring Oracle HTML DB for an Oracle HTTP Server on, 4-12 P patch set information, downloading, 4-1 patches, downloading from Oracle Metalink, 4-2 PATH environment variable, 4-9 PERL5LIB environment variable, 4-6 postinstallation tasks Oracle HTML DB, 4-11 Oracle HTTP Server, 4-2 Primary Domain Controller (BDC), 3-6 Primary Domain Controller (PDC), 3-5 primary network adapters how determined, 2-7 See also loopback adapters, network adapters R related documentation, xi remote access software, 3-4 remote installations, 3-4 remote installations, CD-ROM or DVD drive, 3-3 removing Oracle software, 3-11 software, 3-11 requirements Oracle Database 10g Companion Products, 2-3 Oracle Database 10g Products, 2-2 Oracle HTML DB, 2-4 Oracle HTML DB disk space, 2-5 Index-3 Oracle HTML DB, requirement of Oracle HTTP Server, 2-5 Oracle HTML DB, requirement of Oracle XML, 2-5 Oracle HTTP Server hardware, 2-4 Oracle HTTP Server in a new Oracle home, 2-3 response files companionCD.db.rsp, A-2 companionCD.midtier.rsp, A-2 creating, A-2 customizing, A-2 documentation on, A-4 modifying, A-4 on the media, A-1 samples, A-2 specifying during installation, A-3, A-4 using, A-1 See also noninteractive installation S silent installation See noninteractive installation starting Oracle HTTP Server, 4-10 stopping Oracle HTTP Server, 4-10 T Telnet Services support, 2-1 Terminal Services support, 2-2 troubleshooting, B-1 alias for HTML DB image directory, B-2 cleaning up after failed installation, B-1 Inventory log files, B-1 log files, reviewing, B-1 Oracle HTML DB images, B-2 U unsupported components on Windows Terminal Server, 2-2 W Windows Telnet Services support, 2-1 Windows Terminal Servers unsupported components, 2-2 Windows XP support, 2-2 X XML DB requirement, Oracle HTML DB, 2-5 Index-4 ... Companion CD Installation Overview 1-5 Products Available in the Oracle Database 10g Companion Products Installation Type 1-6 Oracle Database Companion CD Installation Guide Oracle Database Companion. .. Database Companion CD Software Preinstallation Considerations Before Installing Companion CD Products 3-1 Performing Multiple Oracle Database Companion CD Installations 3-1 Installation. .. Oracle Database Companion CD Installation Guide Products Available in the Oracle Database 10g Companion Products Installation Type See Also: Oracle Application Server Installation Guide for more

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