Coyle chapter 10 powerpoint slides

Chapter 10 Transportation—Managing the Flow of the Supply Chain Learning Objectives After reading this chapter, you should be able to the following:  Explain the role transportation plays in the supply chain  Discuss the service and cost characteristics of the primary transportation modes  Discuss the key activities involved in transportation planning and execution Learning Objectives (cont.) After reading this chapter, you should be able to the following:  Explain current transportation management strategies used to improve supply chain performance  Use service and cost metrics to analyze transportation performance  Describe how information technology supports transportation planning and execution Introduction  Transportation involves the physical movement of goods between origin and destination points  The transportation system links geographically separated partners and facilities in a company’s supply  Transportation facilitates the creation of time and place utility in the supply chain  Transportation also has a major economic impact on the financial performance of businesses Role of Transportation in Supply Chain Management  Transportation provides the critical links between these organizations, permitting goods to flow between their facilities  Transportation service availability is critical to demand fulfillment in the supply chain  Transportation efficiency promotes the competitiveness of a supply chain Challenges to Carrying out This Role  supply chain complexity  competing goals among supply chain partners  changing customer requirements  limited information availability  synchronizing transportation with other supply chain activities Challenges to Carrying out This Role  Transportation capacity constraints pose a challenge  Rising transportation rates present another major concern for organizations  The transportation industry is impacted by governmental requirements that affect cost structures and service capabilities  Regulation is growing in areas where the transportation industry has the potential to impact the quality of life, the safety of citizens, and the growth of commerce Modes of Transportation  primary modes of transportation  truck  rail  air  water  pipeline  intermodal transportation Modes of Transportation   moves approximately 19.5 billion tons valued at nearly $13 trillion Modal breakdown:  Trucking 80.0 % $635 billion  Rail 06.7%  Air 04.7%  Water 04.6%  Pipeline 01.2% Modes of Transportation  Motor Carriers widely used mode of transportation in the domestic supply chain  573,469 private, for hire, and other U.S interstate motor carriers  economic structure of the motor carrier industry contributes to the vast number of carriers in the industry   comprised of for-hire and private fleet operations     Truckload carriers Less-than-truckload (LTL) Small package carriers Low fixed cost, high variable Shipment Preparation  corporate transportation routing guide  last-minute, cost-saving decisions  consolidate freight  coordinate shipment deliveries  take full advantage of container capacity  an accurate freight count should be taken  Freight Documentation  bill of lading  originates the shipment  provides all the information the carrier needs  stipulates the contract terms, including carrier’s liability for loss and damage  acts as a receipt for the goods the shipper tenders to the carrier  in some cases, shows certificate of title to the goods  Freight bill   carrier’s invoice for carrier charges lists:       shipment origin and destination consignee items total weight total charges Freight claims form   Filed with the carrier to recoup monetary losses resulting if carrier fails to protect the shipment Carriers are not liable for freight claims if the damage is attributable to:      Natural disaster or some other “act of God” Military attack or similar “act of public enemy” Government seizure of freight or “act of public authority” Failure to adequately package the freight or other negligent “act of the shipper” Extreme fragility, perishability, or similarly problematic “inherent nature of the goods” Maintain In-Transit Visibility  manage key events as product moves across the supply chain  technology facilitates the ability to monitor product  visibility tools must be linked to other capabilities and processes to have an impact on supply chain event management Monitor Service Quality  analyze the outcome of all their transportation strategy, planning, and decision-making  key requirement for service quality monitoring is information  Transportation Metrics  key performance indicators (KPIs)  can be used to evaluate  current performance versus historical results     internal goals carrier commitments challenge lies in narrowing down metrics available to monitor performance to a manageable number of KPIs primary categories of transportation KPIs include service quality and efficiency  Transportation Management Systems (TMS)  Critical applications include the following:  Routing and scheduling   Load planning     proper planning of delivery routes has a major impact on customer satisfaction, supply chain performance, and organizational success effective preparation of safe, efficient deliveries Load tendering Status tracking Appointment scheduling Summary  Without question, transportation is a very dynamic activity and a critical supply chain process Not only is it the largest logistics cost component in most supply chains, but it also directly impacts fulfillment speed and service quality By providing the physical links between key participants across domestic and global supply chains, transportation facilitates the creation of time and place utilities Organizations with highly efficient and effective transportation processes can differentiate their product in the marketplace through lower landed costs and greater inventory availability  Managing the transportation process for maximum supply chain impact requires considerable knowledge of transportation options, planning, decision making, analytical skills, and information sharing capabilities Transportation is a key supply chain process and must be included in supply chain strategy development, network design, and total cost management  Numerous obstacles—global expansion of supply chains, rising costs, limited capacity, and government regulation—must be overcome to synchronize transportation with other supply chain processes   Fulfillment of supply chain demand can be accomplished through five modal options or the intermodal use of truck, rail, air, water, and pipeline transportation Summary (cont.) Multiple planning activities occur prior to carrier and mode selection: who will be responsible for managing the transportation function within the organization, what terms of sale and payment will be used, and how goods will be transported must all be determined with a strategic supply chain focus  Mode selection is based on the relative strengths of each modal/intermodal option in terms of accessibility, transit time, reliability, safety and security, transportation cost, and the nature of the product being transported  Carrier selection focuses on the type of service required (direct or indirect), geographic coverage, service levels, and carrier willingness to negotiate reasonable rates  Most commercial freight moves under contractual rates that are negotiated directly between freight buyers and transportation companies for specific volumes of tailored services at mutually agreed-upon prices  Summary (cont.) Shipment routing guides help organizations ensure internal compliance with service contracts and maintain centralized control over freight tendering decisions  Freight documentation provides the details of each shipment, sharing critical information that promotes uninterrupted flows of goods through the supply chain Domestic transportation documents include the bill of lading, freight bill, and freight claims, while international freight requires additional paperwork such as a commercial invoice, shipper’s letter of instructions, certificate of origin, and insurance certificates  Organizations must continue to manage freight after it has been tendered to carriers by maintaining in-transit visibility of shipments and monitoring carrier performance  Numerous metrics are available to evaluate transportation service quality in terms of carrier timeliness, freight protection, accuracy, and perfect deliveries Service efficiency measures focus on spending proficiency, asset utilization, and labor productivity  Summary (cont.)  Transportation management systems are widely used information technologies that support the effective planning, execution, and analysis of transportation processes Emerging tools such as event management and RFID have the potential to improve supply chain visibility and dynamic response to potential challenges ...Learning Objectives (cont.) After reading this chapter, you should be able to the following:  Explain current transportation management strategies