Test bank for communicating effectively 11th edition by hybels

Page of This chapter has 50 questions Scroll down to see and select individual questions or narrow the list using the checkboxes below questions at random and keep in order  Multiple Choice Questions - (17) Odd Numbered - (25) True/False Questions - (18) Even Numbered - (25) Essay Questions - (15) Each person involved in the communication process is both a sender and a receiver → True False True / False Question Most of our communication is verbal True → False True / False Question Sensory acuity means paying attention to all elements in the communication environment → True False True / False Question Semantic noise occurs when a listener tunes out the message because of offensive language that the speaker uses → True False True / False Question A change in setting may change the message value of the communication → True False True / False Question Asynchronous communication is talk that occurs at the same time with no time delay True → False True / False Question The Internet is represented in the communication model by the word setting True → False True / False Question One benefit of the "leveling" that occurs on the Internet is that shy, nonassertive people have an equal opportunity to express themselves → True False True / False Question Not all communications have a past, present, and future True → False True / False Question 10 Keeping a diary would be an example of intrapersonal communication → True False True / False Question 11 Generally, interpersonal communication has less verbal feedback potential than public communication True → False True / False Question 12 Small group communication emphasizes problem solving → True False True / False Question 13 A Mexican-American talking to an African-American is an example of intercultural communication → True False True / False Question 14 A competent communicator is one who communicates successfully but not necessarily in a socially appropriate manner True → False Full file at https://TestbankDirect.eu/ Page of True / False Question 15 The process of strategic flexibility allows communicators to approach any and every situation using exactly the same set of behaviors True → False True / False Question 16 Active open-mindedness (AOM) has as its main purpose the critical examination, analysis, and thoughtful consideration of ideas → True False True / False Question 17 To change communication skills in any way requires setting a realistic timetable for improvement → True False True / False Question 18 Ethical communication is a component of each of the six types of communication → True False True / False Question 19 The most frequently cited factors in aiding graduating college students to both obtain and sustain employment are: computer skills → job-specific skills knowledge of any content area or major basic oral and written communication skills Multiple Choice Question 20 Which was NOT one of the three factors that made the author of your book switch from a pre-med major to speech? The importance of speech in leadership That it is the ultimate people-oriented discipline The importance of communication skills in all areas of life → That it offers specific instructions on how to approach all ambiguous and confusing situations Multiple Choice Question 21 When communication is defined as a process, this means: → it is always changing it involves more than one person it occurs in a setting or environment when there is communication, there is always feedback Multiple Choice Question 22 The ideas and feelings that a sender-receiver wants to share are known as: noise setting channel → messages Multiple Choice Question 23 A symbol that represents an object is known as what kind of symbol? Genuine → Concrete Abstract Conclusive Multiple Choice Question 24 Which types of symbols were defined as those that stand for ideas rather than objects? verbal symbols → abstract symbols concrete symbols nonverbal symbols Multiple Choice Question 25 What percent of messages sent and received by Americans did Albert Mehrabian claim are nonverbal? 10 percent 50 percent 75 percent → 90 percent Full file at https://TestbankDirect.eu/ Page of Multiple Choice Question 26 That kind of noise caused by people's emotional reactions to words is known as: psychic noise internal noise external noise → semantic noise Multiple Choice Question 27 The Internet is represented in the communication model by the word(s): → channel setting feedback senders-receivers Multiple Choice Question 28 When you focus on communication as a transaction, you are focusing on the: noise setting physical act → psychological act Multiple Choice Question 29 Which of the following is true with respect to the roles all communicators play? → They not always stay the same in a relationship They are established only by you and the choices you make They are determined primarily by your word choices and body language They complicate the communication situation to such a degree that it is impossible to understand what goes on in communication Roles have no place in communication Multiple Choice Question 30 Communication that occurs within you is known as: public communication small-group communication interpersonal communication → intrapersonal communication Multiple Choice Question 31 Messages are typically most highly structured in which of the following types of communication? Intrapersonal communication Interpersonal communication Small-group communication → Public communication Multiple Choice Question 32 Which of the following is NOT one of the three components of competence? Skill → Control Knowledge Motivation Multiple Choice Question 33 Which of the following was NOT mentioned as a justification for strategic flexibility? The world is complex Problems are complicated Circumstances are intricate and involved → Leaders must be able to apply exactly the same set of solutions to every problem Multiple Choice Question 34 Creativity, as presented in this book, is defined as: a rare and special power the ability to devise ideas unthought about before a trait restricted to artistic, inspired, visionary people → the capacity to synthesize vast amounts of information and wrestle with complex problems Multiple Choice Question 35 Communication that is honest, fair, and considerate of others' rights is known as: public communication Full file at https://TestbankDirect.eu/ Page of → ethical communication intercultural communication interpersonal communication Multiple Choice Question 36 What does it mean that communication is a process, and why is this important? Explanation: Answers will vary Essay Question 37 Distinguish among verbal, concrete, abstract, and nonverbal symbols Explanation: Answers will vary Essay Question 38 What is sensory acuity, and what contribution does it make to effective communication? Test Bank for Communicating Effectively 11th Edition by Hybels Explanation: Answers will vary Essay Question 39 Distinguish among external, internal, and semantic noise Explanation: Answers will vary Essay Question 40 What is the Internet's effect on communication? Explanation: Answers will vary Essay Question 41 What are the aspects of communication as transaction, and why are they important? Explanation: Answers will vary Essay Question 42 Name and briefly describe some ways in which the roles you play will influence your communication Explanation: Answers will vary Essay Question 43 What is intrapersonal communication, and what function does it serve? Explanation: Answers will vary Full file at https://TestbankDirect.eu/ Page of Essay Question 44 Define intercultural communication What we mean by the term culture? Explanation: Answers will vary Essay Question 45 What are the elements communicators should display if they want their communication to be considered competent? Explanation: Respect, empathy, tolerance, flexibility, interaction management Essay Question 46 What are the steps of strategic flexibility, and what is it that distinguishes each one from the others? Explanation: Answers will vary Test Bank for Communicating Effectively 11th Edition by Hybels Essay Question 47 Explain the value of active open-mindedness as a tool How can it help communicators when they are facing baffling or confusing situations? Explanation: Answers will vary Essay Question 48 As a student begins serious study of communication, what inquiries should that person pursue? Explanation: Answers will vary Essay Question 49 When is it that your true ethics are revealed, and what are the circumstances most likely to reveal them? Explanation: Answers will vary Essay Question 50 When you communicate ethically, what principles should you follow? Explanation: Answers will vary Essay Question Full file at https://TestbankDirect.eu/