LV Thạc sỹ_Ebook usage in the study of the faculty of business english students current situation and recommendations

FOREIGN TRADE UNIVERSITY FACULTY OF BUSINESS ENGLISH E-BOOK USAGE IN THE STUDY OF THE FACULTY OF BUSINESS ENGLISH STUDENTS: CURRENT SITUATION AND RECOMMENDATIONS TO PROMOTE ITS EFFECTIVENESS SUBMITTED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE DEGREE OF BACHELOR OF ARTS IN BUSINESS ENGLISH i TABLE OF CONTENTS PAGE Table 1.1: Milestones in the evolution of e-book Table 1.2: Comparing among three most common of e-books' formats 14 Figure 2.1: The study population .18 Figure 2.2: Society's selection for the best institutions training Business English .20 Figure 2.3: The use of information sources 24 Figure 2.4: Trustworthiness level of common information sources 26 Figure 2.5: Sources of Trust 27 Figure 2.6: Frequency of e-books usage (all FBE students) 29 29 Figure 2.7: Percentage of students never/ 29 rarely using e-books by different courses 29 29 Figure 2.8: Frequency of e-books usage (as of different courses) 29 Figure 2.9: Reasons for rarely/never using e-books 31 Figure 2.10: How to find e-books .32 Figure 2.11: Purposes for using e-books 33 Figure 2.12: Preferences for e-books over print books 35 Figure 2.13: Evaluation on e-book usage’s effectiveness role in the study 35 Figure 2.14: Valued e-book features 36 i ACKNOWLEDGEMENTS I would like to express my gratitude to a number of people who pleasantly involved themselves in helping me complete this Graduation thesis I am grateful to all lecturers of Hanoi Foreign Trade University, especially lecturers of Faculty of Business English for their precious knowledge and tireless devotion which stimulated me to follow the studies at the university and to write up this thesis I am deeply indebted to my supervisor Ms.…, MBA – lecturer of Faculty of Business English whose invaluable encouragement, careful guidance; and helpful feedback from the initial to the final level enabled me to develop a comprehensive understanding of the subject I owe my deepest gratitude to all lecturers and students of Faculty of Business English who participated in the survey I would like to thank them for their enthusiastic response, constructive comments, and generous suggestions Without their contribution, I could never complete this thesis Last but not least, I would like to give my special thanks to my family and friends whose patient love helped me overcome all stressful hours and enabled me to complete this work ii LIST OF ABBREVIATIONS CHM Compiled HTML Help File DOC Document DRM Digital Rights Management FBE Faculty of Business English FTU Foreign Trade University ICT Information and Communication Technology NEU National Economics University OEB Open E-book PDF Portable Document Format VINAPO Vinapo Online Services and Software Development Joint Stock Company iii LIST OF TABLES AND FIGURES Table 1.1: Milestones in the evolution of e-book Table 1.2: Comparing among three most common of e-books' formats 14 Figure 2.1: The study population .18 Figure 2.2: Society's selection for the best institutions training Business English .20 Figure 2.3: The use of information sources 24 Figure 2.4: Trustworthiness level of common information sources 26 Figure 2.5: Sources of Trust 27 Figure 2.6: Frequency of e-books usage (all FBE students) 29 29 Figure 2.7: Percentage of students never/ 29 rarely using e-books by different courses 29 29 Figure 2.8: Frequency of e-books usage (as of different courses) 29 Figure 2.9: Reasons for rarely/never using e-books 31 Figure 2.10: How to find e-books .32 Figure 2.11: Purposes for using e-books 33 Figure 2.12: Preferences for e-books over print books 35 Figure 2.13: Evaluation on e-book usage’s effectiveness role in the study 35 Figure 2.14: Valued e-book features 36 INTRODUCTION Rationale In the past decades, the world has witnessed an incredible development of Internet In Vietnam, according to the "Vietnam Net Index" report from Yahoo 1, there were 28 million Internet users in 2010, ranked th in Asia The increasing penetration of Internet in every area of life has been changing significantly reading patterns and reading behavior Along with the introduction of Internet, digital content has appeared to reach critical masses The ubiquity of digital content has created inestimable value in making more information available to more users, of which, e-books are the latest entrant into this field In spite of being a newly born technology, e-books have been received much attention; and surely, the progress toward e-books can only move forward Besides, technical development and sophistication of reading devices provide users a more interesting and different experience when using e-books Currently, there is no official statistics on numbers of e-book users in Vietnam, but according to Mr…., Tiki Shop CEO, hundreds of ereaders was sold in peak months, which demonstrates that using e-books is becoming a habit of Vietnamese In the field of education, e-books have increasingly proved its important roles E-books provide substantial advantages to both lecturers and students such as 24/7 access, simultaneous user access, wider selection, immediate update, full text searching, and so on Many lecturers and students recognize that e-books offer an ideal opportunity to enhance their research experiences In Vietnam, although ebook has not been considered as a main learning instrument, it is still used widely by students in their academic activities, especially by the ones whose subjects are taught mainly in English like students of the Faculty of Business English (FBE), Foreign Trade University (FTU) This is because most of textbooks used in the FBE curriculum are foreign ones which are not popular or even not appear in Vietnam's book market Moreover, the FBE students need to conduct tens of reports Yahoo! is an American multinational internet corporation headquartered in Sunnyvale, California, United States Tiki Shop is a one of the largest e-reader distribution channels in the Southern Vietnam and class assignments each semester, and almost all of them are in English Hence, it is necessary for them to refer to other sources, of which e-books account for a large percentage The FBE lecturers also recommend their students to use electronic version of some books for more comprehensive understandings In order to have an overview on the usage and the increasingly important roles of e-books in academic study of FBE students, the author has chosen to write up this graduation thesis with the topic "E-book usage in the study of the Faculty of Business English students: current situation and recommendations to promote its effectiveness" Objectives of the thesis The thesis aims to capture an overview of e-book usage and to provide some recommendations to promote its effectiveness in the K47 to K50 FBE students’ study Specifically, the research questions are stated as follows: (1) How are e-books used in the study life of the FBE students from K47 to K50? (2) How the FBE students from K47 to K50 evaluate e-book and its effectiveness in their study life? (3) What recommendations should be made to promote effectiveness of e-book usage in the study life of FBE students from K47 to K50? Scope of the thesis Due to limited time and resources, this thesis focuses on providing an overview of e-book usage in the study of FBE students from K47 to K50 and some general evaluation on this matter from these students, no thorough analysis is made Besides, only students from K47 to K50 of the Faculty of Business English, Hanoi Foreign Trade University are involved in the conducted survey, results from students of other courses or faculties or universities (if any) will not be used Methodology To write up this thesis, the author uses both desk research and field research as the methodology The desk research is used to collect available information about e-books and relating issues Besides, the author also conducts a survey with a structured questionnaire (See Appendix 2) which will be distributed directly to each of 265 students of FBE from K47 to K50 Those who can not take part in this survey in the class will be sent an online version with the same structure and content through their email addresses More details will be discussed later in Chapter II of this graduation thesis Structure of the thesis Apart from the introduction, conclusion, table of contents, appendixes, list of abbreviations, and list of tables and figures; this graduation thesis will be divided into three chapters: Chapter provides an overview of e-book Chapter presents and analyzes data and information collected from survey on current situation of e-book usage in the study of the FBE students from K47 to K50 Chapter provides findings and recommendations to promote the effectiveness of e-book usage in the study of the FBE students from K47 to K50 CHAPTER 1: AN OVERVIEW OF E-BOOKS 1.1 Definitions of e-book E-content in general and e-book in particular play such a significant role in the digital era E-book is coming to be a new trend in the world of Information and Communication Technology (ICT); the use of e-book over regular paper book has also witnessed a dramatic rise "The e-book era is going to be one of the incredible innovations and unlimited opportunities, the whole world racing toward this new draw!” said Mr James Macfarlane, CEO of Easypress Technologies Limited Company3 at E-books and E-content 20114 Understanding precisely about "What is e-book?" is essential to use it properly as well as take full advantage of opportunities created by this modern kind of book E-book is a young medium and its definition is still a work in progress, emerging from the history of the print book and evolving technology; and as a result, e-book has been defined in various ways Simply, e-book is an electronic version of a print book, hence “E” for electronic (FASTmaketingPlan.com, 2012); or e-book is digital reading material that one views on a desktop or note-book computer or on a dedicated, portable device with a large storage capacity and the ability to download new titles through a network connection (Cox, Andrew and Mohammed, 2001) PC Magazine Encyclopedia (2012) defines e-book (Electronicbook) as “The electronic counterpart of a printed book, which can be viewed on a desktop computer, laptop, smart phone or e-book reader” Besides, Eileen Gardiner and Ronald G Musto (2010, p.164) in "The Oxford Companion to the Book" suggested a more detail definition of e-book: An electronic book (also e-book, Ebook, digital book) is a text- and image-based publication in digital form produced on, published by, and readable on computers or other digital devices E-books are presented visually or aurally, with the audio book as a precursor to, and limited exemplum of, electronic publishing's potential Easypress Technologies Limited Company is a global supplier of XML technology - based Digital ePublishing software located in New York, USA; Guildford, UK; and Toronto, Canada E-books and E-contents 2011 is a part of e-content - related series held by the University College London Department of Information Studies The theme in 2011 was “E-books revisited: where are we now?” Components other than text have been considered enhancements, including multimedia (sound, images, and film/video/animated graphics) Based on these suggestions, e-book can be defined in a simple but quite adequate way as follow: An electronic book (variously, e-book, Ebook, digital book) is a book in digital form, but consists of many components, including multimedia, and can be read on computers or other electronic devices such as e-readers, tablets, smart phones, and also on some mobile phones 1.2 Origin and evolution of e-books 1.2.1 A brief history of e-books The invention of e-books is being questioned Some researchers suggest that the first e-book might be the Index Thomisticus prepared by Roberto Busa in the late 1940s Others believe that e-books had been developed in the mid-1960s, with the NLS project headed by Doug Engelbart at Stanford Research Institute, and the Hypertext Editing System and FRESS project headed by Andries van Dam at Brown University (Steven J Derose and Andries van Dam, 1999) Alternatively, ebooks are considered by some to be born in 1971, with the first steps of Project Gutenberg found by Michael Hart, a digital library for books from public domain (Cameron Chapman, 2009) Even being counted from the time of the newest hypothesis (i.e from 1971), e-book is more than 40 years old already; however, this duration is still a fraction if being compared with five century of development of print books In the 1990s, Internet became popular, making transference of electronic files much easier, including e-books However, e-books were not paid much attention until the online publication of Stephen King’s novella riding the Bullet in March 2000 Within 24 hours, the text had been downloaded by 400,000 computer users (Mahajan and Chakravarty, 2007) Since then, booksellers have begun selling books online within and outside their home country and posting books' description and excerpts on their websites Libraries have created websites as a virtual window, more and more e-libraries began coming into life Newspapers and magazines have begun being available online, as well as their archives Some journals have come to be only electronic to limit the costs of print publishing 50 3.2.3 Utilize prominent features of e-books As mentioned before, e-books own many prominent features in comparison with print books such as ability to share, to highlight and make note, to search within e-book, and to play multimedia Obviously, all of these features aim at creating the most convenience for users; however, they are not paid much attention by most of FBE students There are both objective and subjective reasons for this matter as defined before, but utilizing prominent features of e-books is needed to make full use of this modern technology, as well as a new tool in learning and teaching landscape The first one is the ability to share This feature is especially useful in the context of lacking trustworthy e-books as mentioned before With one click, users can share their favorite e-books with friends, family, colleagues, or even a whole community Hence, if many people are willing to share their own e-books, a huge source of e-books will be created; which help to make e-books become an integral part of modern life and of education field particularly There is a small comparison that can show the advantage of this feature Since after one click with maximum three seconds, it is possible to share one e-book with unlimited number of people; whereas, it takes time to share a print book with some people because it is necessary to wait others to finish their reading first So, within a community consisting of nearly 300 people (including both lecturers and students), just 100 FBE lecturers and students sharing their e-book can also build a great source of information for students and also lecturers themselves FBE students should change their attitude to e-book and its role to better use of it and to contribute to promote e-books’ role in the study of them The second one is ability to highlight and make notes Of course, this feature is not new when using print book, but with e-book, it can be considered as one of the great achievements of 21st century Students also understand the usefulness of highlighting and making notes in reading print books, but maybe they are not familiar with applying them in such a modern kind of books like electric ones Another possible reason is that e-books provide too many attractive features, so 51 students not pay much attention to the one sounding so traditional like this However, with readers who not want to write anything directly into a book as an expression of their respect to one of the most valuable things of human beings, they are highly appreciated this feature Moreover, when utilizing it with e-books, it will look more systematic, and help users easier to follow and understand what they are reading For those reasons, FBE students should not ignore this “sounding normal” feature, because it will surely bring a very different experience as well as help them much in having better learning results Multimedia feature makes a milestone in the development of e-books With this outstanding feature, e-book has differentiated itself from all traditional kinds of books Now, people can watch video, play sound, and take picture, etc within a small e-book; so reading books is no longer an uninspired and mediocre work Not only does this feature encourage people to reading more books, but also help them understand a matter more comprehensively Many experts recommend people to use e-books due to this prominent feature With FBE students, maybe not fully understand the benefits of this newly developed feature make these students not to spend much concern about it In Vietnam, it seem to result from people’s attitude to e-book, specifically, e-books are not received proper attention from society, including the government However, FBE students who are very keen on new learning and teaching methods need to become pioneers in utilizing e-books, particularly, its outstanding features Maybe most of them have not had a chance to experience this feature, but obviously, they should begin to discover and appreciate its usefulness right now 3.3 General resources for trustworthy e-books Surf the web and students can find countless sites offering free or small fee e-books However, some are spam sites fishing for dollars, some require memberships, and some are free and legitimate The following list is meant to help students with their own academic works, by offering links to respectable information sources on the web Inclusion on the list does not automatically mean 52 the absolute truth is on these websites, so always be critical and compare information between different sources 3.3.1 International resources http://www.ebrary.com Ebrary is a leading provider of e-books to libraries and researchers worldwide Established in 1999, the company offers more than 273,000 e-books from over 500 trusted publishers Ebrary was acquired by ProQuest in January 2011 Ebrary is the only e-book provider that enables customers to upload their own digital materials right from their computers with DASH! TM (Data Sharing, Fast) technology as well as apply cross-referencing with multiple online resources with InfoToolsTM technology The company also offers a dedicated mobile app for the Ipad, Iphone and Ipod touch (Allen McKiel, 2011) http://www.springerlink.com Springer introduced its e-book offering in August 2006 As of April 2012, the Springer e-book offering includes 51, 878 titles and 1,651 series with plans to add 4,000 titles per year Springer integrates its e-book and e-journal offerings through www.springerlink.com, which provides a single search interface for all subscribers www.springerlink.com also provides a simple mechanism to allow librarians to import MARC records for all Springer titles into OPAC Springer's e-book packages provide a comprehensive library, with more than 13 subject collections By providing its entire catalog in its e-book offerings, Springer has taken the lead in electronic publishing http://www.gutenberg.org/wiki/Main_Page Project Gutenberg offers over 38,000 free e-books with high quality All their e-books were previously published by bona fide publishers, and then digitized and diligently proofread with the help of thousands of volunteers Users can choose among free epub books, free kindle books, download them or read them online Those e-books are free in the United States because their copyright has expired They may not be free of copyright in other countries Readers outside of the United 53 States must check the copyright laws of their countries before downloading or redistributing those e-books Project Gutenberg also has a number of copyrighted titles, for which the copyright holder has given permission for unlimited noncommercial worldwide use http://englishtips.org/ As the name of this website, englishtips.org is a very useful electronic library for English learners, like the FBE students Although it is not diversified in term of categories like the above domains, englishtips.org is still known as one of the most famous sources of e-book, especially for those who concern to develop their English whether at intermediate or advance levels Englishtips.org was launched in 2005, and since then, it has developed with an incredible speed Currently, in the part of e-books, it provides 6259 course books and 7853 fiction books; and both of them are in English Users just need to register, and then they can enjoy tons of learning materials - all totally free 3.3.2 Vietnamese resources http://alezaa.com Alezaa is the largest copyrighted e-book provider of Vietnam Alezaa provides many free or pretty cheap e-books which usually equal to 30% of print books, some even equal to 10% of that of print books for computer, iPad, iPhone, iPod Touch, etc Each e-book has a short review with a description It is very well categorized, with attractive interface Registration is required to access Alezaa's library, but it costs no fee Other Vietnamese resources Currently, publishing houses have been uploading electronic books on their websites such as Tre publishing houses (www.nxbtre.com.vn/doc-sach-mienphi.aspx), Alphabooks (www.alphabooks.vn/a/news?t=8), etc In addition, some Vietnamese universities have been developing their e-libraries, usually through the address: thuvien.(abbreviated name of university).edu.vn; for example, www.thuvien.ftu.edu.vn is the newly launched e-library of Foreign Trade 54 University Obviously, all of those sources of e-books provide high level of credit and trustworthiness to users 55 CONCLUSION E-books are becoming more and more important in modern life, particularly in teaching and learning landscape In the United States, e-books accounted for about 3% of the overall book market at the end of 2009 and that number increased to 7% in 2010 In Vietnam, in the past fifteen years, both the publishing of Vietnamese e-books and the introduction of foreign e-books have undergone tremendous changes in terms of quality, scale, form, and so on However, e-books have not been received proper attention from the Government and other entities such as publishers, online bookstores, device manufactures, users, etc; but surely, the development of e-books in Vietnam will become more mature as time passes by E-books exist in various formats and own many advanced features such as ability to share through the Internet, ability to highlight and make notes, ability to play sound, video, etc which not only enable users to experience a very new and fresh reading behavior, but also bring them a number of both tangible and intangible benefits E-books consists of many invaluable roles other than traditional ones, including restoring and improving reading culture which is being buried in oblivion, contributing to the global environment protection project, renewing traditional methods of teaching and learning, etc Basing on those fundamental information and knowledge on e-books, the author conducted a survey on current situation of e-book usage in the study of FBE students from K47 to K50 with the aim of having more understandings on how this new learning tool is used and how effective it is in context of the Faculty of Business English whose students are very active and especially always willing to learn new things After analyzing the survey results, some findings have been obtained, most of them are positive ones including high perception and evaluation of FBE students on e-book and its roles, co-existence of print books and e-books, extensive e-book usage in FBE students’ research and class assignments However, some limitations due to both objective and subjective reasons are also defined such as e-book usage reduction because of its shortcomings, or little attention of FBE students on e-book 56 new features Therefore, the author gives some recommendations with hope to be able to promote the effectiveness of such a useful education instrument like e-book in the learning process of the FBE students Identifying information needs; finding, evaluating, and selecting trustworthy sources of e-books; and utilizing prominent features of e-books are three suggestion provided to FBE students in particular to help them better use this newly born technology Besides, understanding the students’ need for knowing more sources of credible e-books, the author has searched and studied carefully to provide the students a list of trustworthy e-books’ sources (mainly are e-libraries) to help them gain more effectiveness in their working with e-books Due to limitations of the author’s knowledge as well as the limited time allowed for the writing of this thesis, mistakes are unavoidable Therefore, comments and recommendations from lecturers, students, and readers are highly welcomed 57 REFERENCES + Books Borgman and Christine L., 2000 From Gutenberg to the Global Information Infrastructure: Access to information in the networked world Cambridge: MIT Press Ranjit Kumar, 2005, Research Methodology: A Step - by - Step Guide For Beginners 2nd ed London: SAGE Publications Ltd Garduner, Elieen and Ronal G Musto, 2010 The Electronic Book In Suarez, Michael Felix and H R Woudhuysen (Ed), The Oxford Companion to the Book (p 164) New York: Oxford University Press International Encyclopedia of Information and Library Science (2nd ed.) (1997) John Feather and Paul Sturges (Eds.) London: Routledge + Web documents Bill Buckler, 1996 A learning process model to achieve continuous improvement and innovation [e-book] West Yorkshire: MCB University Press Available though: MCB University Library website [Accessed 14 March 2012] Cameron Chapmen, 2009 The history of the Internet in a Nutshell [pdf] Avaiable at: [Access March 2012] Chali, Felicia Poe and Michele Potter, 2011 UC Libraries Academic e-Book Usage Survey [pdf] Available at: [Accessed March 2012] Cox, Andrew and Mohammed, 2001 E-books, Free Print [pdf] Available at: [Accessed March 2012] 58 Dudley and Brier, 2007 Kindle hacking, iPod parallels and a chat with the Kindle director Available at: [Accessed May 2012] 10 Garrod, Penny and Weller, 2004 Ebooks in UK Public Libraries: where are we now and the way ahead An issue paper from the Networked Services Policy Task Group Available at: [Accessed March 2012] 11 Gold Leaf, 2003 Promoting the Uptake of E-Books in Higher and Further Education London: JISC e-Books Working Group Available at: [Accessed March 2012] 12 Hillesund, T., 2001 Will E-books Change the World? First Monday (10) Available at: [Accessed March 2012] 13 Ian Rowlands, David Nicholas, Hamid R Jamali and Paul Huntington, 2007 What faculty and students really think about e-books? [pdf] Avaiable at: [Accessed March 2012] 14 Kay, Alan, 2005 The Dynabook Revisited: A Conversation with Alan Kay Availableat: [Accessed March 2012] 15 Linda Bennett and Monica Landoni, 2010 E-books in academic libraries [pdf] Available at: [Accessed March 2012] 16 Marie Lebert, 2009 A short history of e-books [pdf] Available at: [Accessed 14 March 2012] 17 Preeti Mahajan and Rupak Chakravarty, 2007 E-books as a tool for scholarly communication: emerging trends and technologies [pdf] Available 59 at: [Accessed May 2012] 18 Rita A Renner, 2007 eBooks - Costs and Benefits to Academic and Research Libraries [pdf] Available at: [Accessed March 2012] 19 Toshihiko , Katsuichi and Hidehiko, 2007 E-book in Japan: Distribution, use and preservation [pdf] Available at: [Accessed March 2012] 20 Werner Ballhaus, 2010 Turning the page: The future of e-books [e-book] Available through PricewaterhouseCoopers website: [Accessed March 2012] 21 James Macfarlane, 2011 What is e-books? [video online] Available at [Accessed may 2012] 60 APPENDIXES 61 Appendix 1: Survey Questionnaire (Vietnamese version) BẢNG CÂU HỎI Xin chào bạn, Nguyễn Thị Thanh Thanh, sinh viên năm cuối khoa Tiếng Anh thương mại, trường Đại học Ngoại thương Hiện tại, thực nghiên cứu với đề tài: Thực trạng đề xuất nhằm nâng cao hiệu sử dụng e-book trình học tập, nghiên cứu sinh viên khoa Tiếng Anh Thương mại (từ K47 đến K50) Bảng câu hỏi tối đa phút để hoàn thành (Bằng cách khoanh tròn vào đáp án phù hợp điền vào chỗ trống) Mong nhận ủng hộ cộng tác bạn để kết nghiên cứu xác Xin bạn vui lịng cho biết số thơng tin cá nhân bạn: Lớp:………………Khố:…………….Khoa:…………………………………… Trong trình học tập nghiên cứu, ban thường sử dụng nguồn tham khảo nào? (có thể chọn nhiều đáp án) a Sách chuyên khảo, sách tham khảo e Forum b Sách điện tử f Mạng xã hội c Báo viết g Mạng cá nhân d Báo điện tử h Nguồn khác (Vui lòng nêu rõ):…… Nếu đánh giá theo thang điểm từ đến 5, bạn đánh giá mức độ tin nguồn tham khảo (1 không đáng tin cậy, đáng tin cậy) Sách chuyên khảo, sách tham khảo Sách điện tử Báo viết Báo điện tử Forum Mạng xã hội Mạng cá nhân Nguồn khác (nêu rõ):………………… Bạn đánh giá mức độ tin cậy nguồn tham khảo dựa tiêu chí nào? (có thể chọn nhiều đáp án) a Do giáo viên giới thiệu b Do bạn bè giới thiệu c Được xuất bản/ cung cấp nhà xuất uy tín d Sẵn có google cơng cụ tìm kiếm khác e Khơng quan tâm liệu nguồn có đáng tin cậy hay khơng f Lý khác (Vui lịng nêu rõ):……………………………………………………… Trong việc học tập nghiên cứu, bạn có sử dụng e-book không? a Rất thường xuyên (xin làm tiếp từ câu d Hiếm (xin làm tiếp câu 5) 6) e Không (xin làm tiếp câu b Thường xuyên (xin làm tiếp từ câu 6) 5) c Thỉnh thoảng (xin làm tiếp từ câu 6) Xin bạn vui lòng cho biết lý khiến bạn không sử dụng e-book việc học tập nghiên cứu? (có thể chọn nhiều đáp án) a Thích dùng sách in b Sử dụng e-book có nhiều bất tiện 62 c E-book khơng sẵn có ngành học bạn d E-book khơng phải nguồn đáng tin cậy e Lý khác (Vui lòng nêu rõ):……………………………………………………… (Xin dừng lại Cám ơn bạn dành thời gian trả lời bảng câu hỏi này!) Bạn thường tìm kiếm e-book đâu? (có thể chọn nhiều đáp án) a Thư viện b Google cơng cụ tìm kiếm khác c Phương tiện truyền thơng d Khác:………………………………………………………………………………… Trong q trình học tập nghiên cứu, bạn thường sử dụng e-book nào? a Cho việc học tập hàng ngày b Khi giáo viên yêu cầu c Khi làm tập, tiểu luận, nghiên cứu, luận văn,… d Khi bạn bè giới thiệu e Khác:………………………………………………………………………………… Trong trình học tập nghiên cứu, bạn thích sử dụng e-book hay sách in hơn? a Sách in b E-book c Không rõ Bạn đánh giá vai trò e-book việc học tập nghiên cứu? a Rất hiệu d Ít hiệu b Hiệu e Khơng hiệu c Bình thường 10 Theo bạn, đặc điểm sau e-book có tầm quan trọng việc học tập nghiên cứu? Rất quan Quan Bình Ít quan Khơng trọng trọng thường trọng quan trọng Có thể tải Có thể in ấn Có thể chép Có thể đánh dấu, ghi Có thể chia sẻ Có thể tìm kiếm nội ebook Tính đa phương tiện 11 Bạn đưa số góp ý giúp việc sử dụng e-book trình học tập nghiên cứu trở nên hiệu hơn: ……………………………………………………………………………………………… ……………………………………………………………………………………………… Cảm ơn bạn dành thời gian trả lời bảng câu hỏi này! 63 Appendix 2: Survey Questionnaire (English version) SURVEY QUESTIONNAIRE Hi everybody, my name is Nguyen Thi Thanh Thanh, a last year student of the Faculty of Business English (FBE), the Foreign Trade University (FTU) Now, I am writing up a graduation thesis with the topic: E-book usage in the study of the FBE students from K47 to K50: Current situation and recommendations to promote its effectiveness This questionnaire takes only minutes to finish (By circling the appropriate responses or filling in the blank) I hope to receive your support and cooperation to get the most accurate results Please give some personal information: Class:………………Course:…………….Faculty:…….……………………… When doing your academic work, what are your common reference sources? (multiple answers allowed) a Print books e Forums b E-books f Social networks c Print journals g Personal websites d E-journals h Other (please specify):……… …… Can you please rank the trustworthiness level of these above sources on a scale of to 5? (1: Not trustworthy, 5: Very trustworthy) Print books E-books Print journals E-journals Forums Social networks Personal websites Other (please specify):……………… How you determine if a source of information is trustworthy? (multiple answers allowed) a My lecturer recommends it b My friend recommends it c It is from a well-known publisher d It is available on Google or other searching engines e I not care whether it is trustworthy or not f Other (please specify):………………………………………………………………… When doing your academic work, how frequently you use e-books? a Very often (please continue from question 6) d Rarely (please continue with b Often (please continue from question 6) question 5) c Sometimes (please continue from question 6) e Never (please continue with question 5) Why you rarely or never use e-books in your academic work? (multiple answers allowed) a I prefer print books to e-books b Using e-books has much inconvenience c E-books are not available in subject areas relevant to my program d E-books are not reliable sources 64 e Other (please specify):………………………………………………………………… (Stop here Thank you very much for spending your time to answer this questionnaire!) Where you usually find and access e-books? (multiple answers allowed) a Libraries b Google and other searching engines c Media d Other (please specify):……………………………………………………………… When you use e-books? a Daily learning activities b As requirement of lecturers c As requirement of assignments, essay, research, etc d As introduction of friends e Other (please specify):……………………………………………………………… When doing your academic work, you prefer print books or e-books? a Print books b E-books c No preference When doing your academic work, how you evaluate the effectiveness of ebooks? a Very effective d Somewhat effective b Effective e Ineffective c Neutral 10 When doing your academic work, how important are the following e-book features? Very Important Neutral Somewhat Not important important important Ability to download Ability to print Ability to copy and paste Ability to highlight and make notes Ability to share Ability to search within the full-text of items Multimedia 11 Can you please give some suggestions to promote the effectiveness of e-book usage in academic work? ……………………………………………………………………………………………… ……………………………………………………………………………………………… Thank you very much! ... graduation thesis with the topic "E-book usage in the study of the Faculty of Business English students: current situation and recommendations to promote its effectiveness" Objectives of the thesis The. .. FINDINGS AND RECOMMENDATIONS TO THE EFFECTIVENESS OF E-BOOK USAGE IN THE STUDY OF THE FBE STUDENTS FROM K47 TO K50 3.1 Findings from survey on current situation of e-book usage in the study of the. .. e-book usage in the study of the FBE students from K47 to K50 Chapter provides findings and recommendations to promote the effectiveness of e-book usage in the study of the FBE students from