chap05 pps Automotive technology at University of Cambridge

start Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 OBJECTIVES: After studying Chapter 5, the reader should be able to: • • • • Describe the type of test questions asked on the certification tests Explain how to prepare to take the ASE certification tests Describe test taking skills needed to help pass the certification tests Explain how to register and take the ASE certification tests Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 KEY TERMS: all-except-type question • ASE (National Institute for Automotive service Excellence) • distracter experience-based questions • IP certification • key least-likely-type question • master certified technician • most-likely-type question • multiple-choice question • technician A and B question • work experience Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 AUTOMOBILE TECHNICIAN CERTIFICATION TESTS While individual franchises and companies often certify their own techs, there is a nationally recognized organization for the certification of technicians It is The National Institute for Automotive Service Excellence ASE is a nonprofit organization founded in 1972 Its goal is to improve the quality of vehicle service through standardized testing and volunteer certification Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Figure 5–1 The ASE logo (Courtesy of ASE) ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 What Areas of Vehicle Service Are Covered By the ASE Tests? A1 - Engine Repair A2 - Automatic Transmission A3 - Manual Drive Train and Axles A4 - Suspension and Steering A5 - Brakes A6 - Electrical/Electronic Systems A7 - Heating and Air- Conditioning A8 - Engine Performance If a technician passes all eight tests and has two or more years work experience, ASE will award the tech the designation of ASE Certified Master Automobile Technician Contact ASE for other certification areas Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 How Can I Contact ASE? National Institute for Automotive Service Excellence 101 Blue Seal Drive, SE Ste 101 Leesburg VA 20175 1-703-669-6600 1-888-273-8378 - toll-free information line 1-800-525-6929 - registration for computer testing email: webmaster@asecert.org Visit ASE on the web: www.ase.com Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 When Are the Tests Given and Where? How I Register? ASE written tests are given at hundreds of test sites in May and November of each year Deadline for registration is usually in late March for May tests and in late September for November tests ASE also offers tests at other times of the year electronically You can register for the ASE tests in three ways: Mail in the registration form that is in the registration booklet Online: www.ase.com/template.cfm? Telephone at 1-866-427-3273 section=register_to_test Call ASE toll-free at 1-877-273-8324 or visit the web site for details about cost and dates Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 How Many Years of Work Experience Are Needed? ASE requires that you have two or more years of full-time, hands-on working experience Areas include: Automobile, truck, truck equipment, or school bus technician, engine machinist, or in collision repair, refinishing, or damage analysis and estimating If you have not previously provided work experience information, you will receive a Work Experience Report Form with your admission ticket You must complete and return this form to receive a certificate Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Substitutions for Work Experience You may receive credit for up to a year’s experience by substituting relevant training in one, or a combination, of the following: High School Training: Three years automobile, truck, or school bus repair Also collision repair, refinishing or damage estimating Post-High School Training: Two years post-high school training in public or private trade school, technical institute, community or four-year college, or apprenticeship program Short Courses: For shorter periods of post-high school training, substitute two months training for one month work experience You may receive credit for the two-year experience requirement with satisfactory completion of either a three- or four-year bonafide apprenticeship program Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Are There Any Hands-On Activities On the ASE Test? Who Writes the Questions? All tests are written using objective-type questions: you select the correct answer from four alternatives Questions are written by industry experts, educators, and ASE certified service techs Each question is reviewed and checked for the following: Technically accurate All test questions use correct terms and only test for vehicle manufacturer’s recommended service procedures Slang is not used, nor are any aftermarket accessories included on ASE tests Manufacturer neutral Efforts are made to avoid using vehicles or procedures that are manufacturer specific A tech should feel comfortable about answering questions regardless of the type or brand of vehicle Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 10 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Automatic Transmissions/Transaxles (A2) ASE Task List Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 31 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Manual Drive Train and Axles (A3) ASE Task List Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 32 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Suspension and Steering (A4) ASE Task List Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 33 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Brakes (A5) ASE Task List Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 34 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Electrical Systems (A6) ASE Task List (Part 1) Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Part on next slide 35 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Electrical Systems (A6) ASE Task List (Part 2) Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 36 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Heating and Air-Conditioning (A7) ASE Task List Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Continued 37 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Engine Performance (A8) ASE Task List (Part ) Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman Part on next slide 38 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 Engine Performance (A8) ASE Task List (Part ) Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 39 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 ASE CERTIFICATION TEST INFORMATION To become certified by ASE, the service technician must have two years of experience and pass a test in each area If a technician passes all eight automotive certification tests, then the technician is considered a master certified automobile service technician Tests are administered twice a year, in May and again in November Registration and payment are required to be sent in early April for the May test and in early October for the November test Test results are mailed to your home or work address about six to eight weeks after the test(s) is taken Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 40 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 CANADA’S AUTOMOTIVE APPRENTICESHIP PROGRAM (RED SEAL) In all provinces and territories except Quebec and British Columbia, an Inter-Provincial (IP) Certificate is required An available apprenticeship program takes a minimum of four years It combines ten months shop work and about two months in-school training in each of the four years Most apprentices must undergo 7200 hours of training before they can complete the IP examination ASE certifications are currently used on a voluntary basis, but an IP Certificate is still required Other licensing of automotive techs may be required, in cases such as environmental substances, liquefied petroleum gas, or steam operators Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 41 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 UPDATE TRAINING All ASE certifications expire after five years and the technician needs to take a recertification test to remain certified Experts recommend that each tech should have at least 40 hours update training each year Classes can be found through many sources: Parts stores, warehouse distributors, local colleges and training companies offer update training classes throughout the year State or regional associations offer update conferences An example is the Automotive Service Association Visit them at www.asashop.org Other training is listed on the International Automotive Technicians Network Visit them at www.iatn.net Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 42 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 SUMMARY ASE is an abbreviation for the National Institute for Automotive Service Excellence, a nonprofit association founded in 1972 The eight ASE test content areas include: A1 - Engine Repair A2 - Automatic Transmission A3 - Manual Drive Train and Axles A4 - Suspension and Steering A5 - Brakes A6 - Electrical/Electronic Systems A7 - Heating and Air- Conditioning A8 - Engine Performance Continued Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 43 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 SUMMARY (cont.) To become an ASE certified technician, two years of experience are required plus achieving a passing test score on one or more ASE certification tests The types of questions used on an ASE certification test include: a - Multiple-choice questions b - Technician A and Technician B questions c - Most-likely-type questions, d - Except-type questions e - Least-likely-type questions Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 44 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458 end Automotive Technology: Principles, Diagnosis, and Service, 3rd Edition By James D Halderman 45 ©©2008 2009Pearson PearsonEducation, Education,Inc Inc Pearson PearsonPrentice PrenticeHall Hall- -Upper UpperSaddle SaddleRiver, River,NJ NJ07458 07458