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VIETNAM ACADEMY OF SOCIAL SCIENCES GRADUATE ACADEMY OF SOCIAL SCIENCES THAI THI PHUONG LAN PUBLIC RESPONSIBILITIES OF CIVIL SERVANTS ACCORDING TO VIETNAMESE LAW FROM THE PRACTICE OF THE SOUTH CENTRAL PROVINCES Major: Constitutional Law and Administrative Law Major Code: 9.38.01.02 SUMMARY OF DOCTORAL THESIS IN LAW HANOI – 2020 The Doctoral thesis was completed at: GRADUATE ACADEMY OF SOCIAL SCIENCES Supervisor: Prof Dr Pham Hong Thai Reviewer 1: Prof Dr Dao Tri Uc Reviewer 2: Assoc Prof Dr Dinh Xuan Thao Reviewer 3: Dr Nguyen Van Thuan The thesis is defended before the thesis appraisal board of the Academy at the Graduate Academy of Social Sciences at: hours, date month 2020 The doctoral thesis can be found at: - National Library of Vietnam; - Library of Graduate Academy of Social Sciences INTRODUCTION The urgency of the topic Human resources are determined as a key factor determining the success or the failure of agencies and organisations; therefore, all agencies and organisations must focus on investing, developing human resources, and state administrative organisations particularly are not the exception, important subjects between the State and the people in performing the functions and tasks of the State in order to protect the rights and interests of the people Public responsibilities may be respond the legal consequences for not performing or improperly performing obligations, duties, or violating the law, may be self-awareness of civil servants' rights and duties However, an effective civil service is based on promoting responsibility with an industriously spirit, hard-working, and fulfilling the duties of civil servants voluntarily With such an important meaning, any State needs to promote its public responsibilities with a proactive meaning, which means that civil servants are self-awareness of performance their duties, such as: using creatively law, guessing ability to perform the State duties; must obey the law and achieve the best result with the lowest cost and meet the requirements of the people; in cases, civil servants perform their duties in accordance with the law, but results are not good, which is not considered to be a fulfillment of public responsibilities However, at present, when researching public responsibilities of civil servants is not effective because there exist many limitations from the legal system, influenced by many factors on the state; economic, cultural, social and citizen; in particularly, civil servants themselves At the same time, with the purpose to have more insight, the author chooses the South Central area where is currently developing in socio-economy but there exist many violations of civil servants and there is no directly topic on public responsibilities of civil servants in this area Therefore, the author chooses the topic "Public responsibilities of civil servants according to Vietnamese law from the practice of the South Central provinces" to implement the doctoral thesis in law Purpose and research tasks of the thesis 2.1 The thesis purpose The thesis purpose propose a number of solutions and recommendations to enhance the performance of public responsibilities which is based on the study of theoretical issues and practical implementation of public responsibilities of civil servants in the South Central provinces 2.2 Research tasks of the thesis To achieve this goal, research tasks need to be carried out: Firstly, collect, look up documents and scientific works related directly and indirectly to the topic of the thesis to make a list of issues that need further study Secondly, systematize, analyze and evaluate theoretical issues about public responsibilities of civil servants Thirdly, analyze and evaluate the fact of Vietnamese law and the performance of public responsibilities of civil servants in association with specific spacial scope in the South Central area The thesis also points out the limitations, inadequacies, deficiencies in the regulation of law, and the performance of public responsibilities of civil servants Fourthly, propose solutions to improve the law and to enhance the performance of public responsibilities in Vietnam generally and in the South Central provinces in particularly today Research subject and scope of the thesis 3.1 Research subjects The thesis focuses on researching the theoretical issues of public responsibilities of civil servants, legal regulations and practical performance of public responsibilities of civil servants 3.2 Research scope About the content: The thesis focuses on clarifying legal regulations and performance of public responsibilities of civil servants with a proactive meaning that is civil servants are self-awareness of performance their rights and duties voluntarily; The author does not study public responsibilities of civil servants with the passive meaning that is the legal consequences due to not performing or improperly performing the obligations, however, the author also mentioned a some contents of responsibility in a passive way to demonstrate the performance of public responsibilities of civil servants and the discipline of civil service About the subject: within the scope of this topic, the author only studies subjects who are civil servants working in state administrative agencies, but not the subjects that are civil servants working in other agencies of the state, political organisation, socio-political organisation, agencies and units of the armed forces About time: from 2010 to present About space: the thesis studies according to spatial scope in the South Central provinces and only studies in some provinces including Da Nang, Quang Nam, Quang Ngai, Binh Dinh, Khanh Hoa The research method of the thesis 4.1 Methodology To implement the thesis topic, the author of the thesis uses dialectical materialism and historical materialism of Marxism Lenininism At the same time, applying Ho Chi Minh thought, the views of the Party and the State on building civil servants and public responsibilities 4.2 The research method of the thesis During the research process, the author also uses a combination of scientific research methods, specifically as follows: Methods of analysis and synthesis are used throughout the thesis to analyze and synthesize documents, scientific works and law systems related to public responsibilities of civil servants The comparative method is used to compare research issues between domestic and foreign in theory and practice in order to study and draw reference values The historical and reconciliation method is mainly used for researching the process of forming and developing the law on public responsibilities of civil servants in Vietnam Survey method is used to collect opinions of a number of civil servants in the state administrative organisations of the South Central provinces on the performance of public duties of civil servants The multi-disciplinary and interdisciplinary approach is used to study issues related to the thesis from many different sciences New contributions of the thesis Firstly, clarify the theoretical issues of public responsibilities of civil servants At the same time, the thesis evaluates objectively and systematically the status of Vietnamese law and performs public responsibilities of civil servants in association with specific spacial scope in the South Central area The thesis also points out the limitations, inadequacies, deficiencies in the regulation of law, and the performance of public responsibilities of civil servants Secondly, the thesis proposes solutions to improve the law and to enhance the performance of public responsibilities of civil servants in Vietnam generally and in the South Central particularly The meaning of the thesis In terms of theory: contributes to clarify the theoretical issues of public responsibilities of civil servants to improve the law and to enhance the performance of public responsibilities of civil servants in Vietnam generally and in the South Central provinces particularly In terms of practice: the research results of the thesis are references for research, teaching and learning at the organisation training legal and administrative experts in our country on public responsibilities today; for state administrative organisations in perfecting legal institutions and performance public responsibilities of civil servants The structure of the thesis In addition to the Introduction, Conclusion, List of references and appendices, the thesis content is structured with 04 chapters as follows: Chapter 1: Overview of the research situation related to the topic Chapter 2: Theoretical issues about public responsibilities of civil servants Chapter 3: The fact of law and the fact of performance public responsibilities of civil servants in the South Central provinces Chapter 4: Solutions to enhance the performance of public responsibilities of civil servants in the South Central provinces Chapter OVERVIEW OF THE RESEARCH SITUATION RELATED TO THE TOPIC 1.1 Overview of research situation related to public responsibilities of civil servants 1.1.1 Theoretical research on public responsibilities of civil servants 1.1.1.1 The research related to the definition of civil servants, public duties and public responsibilities of civil servants Firstly, the research related to the definition of civil servants confirm that the definition of civil servants depends on economic, political, cultural and institutional factors but all recognize that civil servants must be citizens of that country, perform responsibility by title, receive salary paid by the budget Secondly, the research believe that the definition of public duties is the work of civil servants, managing and operating in public organisations, and providing services to the community, reflecting the political - legal nature, influenced by politics but also relatively independent from politics Thirdly, most of the research on public responsibilities of civil servants on the passive aspect, very few the research on public responsibilities on the active aspect 1.1.1.2 The researh related to the adjustment of law on public responsibilities of civil servants Including the research on rights and obligations of civil servants; performance public responsibilities of civil servants with the state administrative organisations and social; measures to ensure public responsibilities of civil servants 1.1.1.3 The researh related to factors affecting public responsibilities of civil servants: working environment, equipment, recognized and honored in public service activities; behavior and communication based on legal standards, impact in the operational efficiency of the state; Institutional and capacity factors, ethics affecting the responsibility of the head 1.1.2 The research on the fact of law and the fact of performance of public responsibilities of civil servants In general, the research of foreign and domestic authors only focus on assessing the contents of civil servants management or responsibilities of civil servants on the passive aspect associated with violations in public service activities , not in-depth research on public responsibilities of civil servants on the active aspect and implementation of public responsibilities in specific local areas 1.1.3 The research on solutions to enhance the performance of public responsibilities of civil servants The research of foreign and domestic authors proposed solutions such as enhancing knowledge and requiring modern management skills, maintaining the quality of the management team; uphold the duty of the individual; creating motivation to towards the spiritual goals of civil servants, coordinate with social responsibility, and loyalty in the work, in addition to the material values also take care of spiritual values to improve responsibility at work; building office culture, rewarding and honoring professional values to enhance the activeness of civil servants 1.2 Overall assessment of the research situation Through researching scientific the research related to the topic, the author of the thesis gives some following assessments: Firstly, the definition of civil servants and public duties of countries are all historical, with some similar but different characteristics because of economic, political, cultural, legislative techniques; not researching public responsibilities in active aspect Secondly, the research on the fact of issues related to the thesis are the law regulations on public responsibilities of civil servants clearly, in detail, the performance of public responsibilities has not been effective At the same time, the research have not deeply studied the public responsibilities of civil servants such as ethics, rights and obligations of civil servants Thirdly, the solutions are built on the basis of assessing the situation; however, the author of the thesis has not found raising public responsibility of civil servants related to discuss the awareness solution Fourthly, the research in the South Central provinces mainly on recruitment, training, retraining, evaluating civil servants or implementing public administration reform, there has been no research on the public responsibilities of civil servants directly 1.3 Thesis issues must be solved Firstly, theoretical part of the thesis clarify the definition of civil servants, public duties and public responsibilities; the content of law adjustment for public responsibilities of civil servants; measures to ensure public responsibilities of civil servants and influencing factors Secondly, on the fact of the thesis topic, case studies for civil servants who perform their duties but are unsatisfactory; clarify the ethical standards in accordance with law, things not done in the performance; researching history and collating issues related to public responsibilities of civil servants to propose solutions titles in the state organisations system to perform public duties within the scope of their competence prescribed by law and take responsibility for such activities, and reiceive salaries from the State budget" 2.1.2 The definition of public duties Public duties are an important element of the national administration Through the study of the definition of public duties of a number of countries and scientists, the author of the thesis proposes the scientific definition of public duties in the narrow meaning that “Public duties are a kind of powerful and legal of public servants in the state organisations or the subjects are authorized by state organisations to ensure the performance of the state functions and duties for social management and serving citizens”and in within the scope of the topic, the author only research the performance of public responsibilities of civil servants in the state administrative organisations 2.1.3 The definition and characteristics of public responsibilities 2.1.3.1 The definition of public responsibilities Depending on the purpose of the study and within the scope of my research, the author of the thesis only focuses on researching public responsibilities of civil servants in terms of initiative meaning, so it is possible to understand: public responsibilities of civil servants is the voluntariness, self-awareness of civil servants with their duties, obligations by law in order to fulfill the requirements effectively and to ensure the legitimate rights and interests of citizens and society in the performance of public responsibilities of civil servants When civil servants not perform, or perform incompletely their responsibilities or violate the law, they may suffer material, spiritual adverse 11 consequences, prosecution of disciplinary or criminal liability depends on the seriousness and nature of the violation by law 2.1.3.2 Characteristics of public responsibilities Public responsibilities of civil servants have a number of characteristics such as: public responsibilities of civil servants associated with the implementation of the functions, duties and activities of the State administrative organisations; public responsibilities of civil servants associated with politics; serving the interests of the people and society; regulated by the legal system; showing personal responsibility in official activities 2.2 Adjustment of the law on public responsibilities of civil servants 2.2.1 Rights and obligations of civil servants Firstly, for civil servants' rights is their ability to handle, the authority to perform their duties within the assigned or decentralized scope according to the regulations of law Rights of civil servants: material and spiritual benefits Secondly, the obligation of civil servants is to obey the State’s duties and to promise performance the functions and duties of the state in generally and of civil servants in particularly In different countries, the specific regulations of obligations is difference, depending on the political, economic, cultural and social 2.2.2 Performance public responsibilities of civil servants 2.2.2.1 Public responsibilities of civil servants to state administrative organisations Public responsibilities of civil servants to state administrative organisations is to perform the assigned task with rights and conditions within the regulations of the authorities; this is stipulated in the civil 12 law of the Nations In the process of performing public responsibilities of civil servants to state administrative organisations, relate to a number of specific tasks such as: Advising to the promulgation of documents; performance tasks of managing and using resources; performance tasks related to the provision of public services; performance inspection, examination and supervision of public duties 2.2.2.2 Public responsibilities of civil servants to society In the scope of the topic, public responsibilities of civil servants to society are that performance functions and duties of the state in accordance with the law and towards protection and usefulness conditions for individuals, organisations and enterprises to reiceive maximize their lawful rights and interests; at the same time to develop society On the basis of the thesis's public responsibilities of civil servants that is the self-discipline to performance functions, duties and nature of civil service in Vietnam depends on the the political and so public responsibilities of civil servants to society includes political responsibilities, moral responsibilities and accountability 2.2.3 Measures to ensure public responsibilities of civil servants In the performance public responsibilities of civil servants, in addition to rights, obligations, salaries and other welfare, a number of measures can be mentioned: rewards for civil servants; employment of civil servants; training and fostering Moreover, creating a working environment, making public explanations and apologies for public service activities are also measures to ensure public responsibilities of civil servants Besides, in order to ensure order and discipline in public service activities as well as to enhance the public responsibilities of civil servants, the countries are concerned about the liability of civil 13 servants to prevent violations as well as creating forced to performance responsibilities otherwise will incur adverse consequences 2.3 Factors affecting public responsibilities of civil servants 2.3.1 Capacity, awareness and consciousness of civil servants Civil servants must be capacity, awareness and consciousness, which is assessed through promulgation of decisions and this is confirmed "Leadership, management is always a decision-making process" 2.3.2 Public ethics of civil servants Public ethics of civil servants is a part of civil servants morals, a system of principles, rules of conduct in the performance of public responsibilities to adjust attitudes, behaviors, responsibilities, obligations of civil servants in public service activities 2.3.3 The politics, the legal Research shows that public service activities of civil servants in particularly, the public service of each country in generally depends on political or legal factors and these factors affect the public responsibilities of civil servants with different degrees can be positive or negative, directly or indirectly It is that affects the results of civil servants to achieve the goal of State administrative organisations 2.3.4 Economic, cultural and social conditions The factors of economic, cultural and social conditions are also factors that affect the performance of public responsibilities of civil servants to different degrees, so it is the development of economy and society to decide participation and examination of the people in the activities of the State administrative organisations, requirements for civil servants are increasing and therefore, civil servants must always have a positive attitude, voluntarily to perform their duties 14 Conclusion Chapter By studying the theoretical issues of public responsibilities of civil servants, the author of the thesis draws some conclusions such as: civil servants of all countries are historical, reflecting the characteristics of civil services The civil servants have similar characteristics but there are some differences; public responsibilities of civil servants are things that must be done, should be done, done or not done, associated with the job position voluntarily to ensure the exercise of the lawful rights and interests of the other and to determine the law adjustment on public responsibilities of civil servants Chapter THE FACT OF LAW AND THE FACT OF PERFORMANCE PUBLIC RESPONSIBILITIES OF CIVIL SERVANTS IN THE SOUTH CENTRAL PROVINCES 3.1 The fact of the law on public responsibilities of civil servants in Vietnam from 1945 to the present 3.1.1 The law on public responsibilities of civil servants in Vietnam from 1945 to 2008 3.1.1.1 The period from 1945 to 1954, there were no specific regulations on obligations, rights, public ethics, and criteria for assessing civil servants; regulations on rewarding; on discipline of civil servants such as warnings, reprimand, postponement of promotions within one or two years, mandatory resignation, dismissal, etc 3.1.1.2 The period from 1954 to 1975 Civil servants in this period was formed from many different sources; the centralized mechanism was formed, so civil servants worked in a lack of creativity, stagnation, increasing embezzlement and wastefulness; also add some form of reward and discipline 15 3.1.1.3 The period from 1976 to 1986 This period still uses the term workers and employees, there have been many changes in the concept of public responsibilities but the law has not changed substantially in terms of rights, obligations, and measures implemented 3.1.1.4 The period from 1986 to 2008 During this period, implementing a comprehensive reform including the reform of civil servant's activities, the State issued a series of documents to improve the civil servants institution; However, there are also some very confusing contents such as public duties, rights and obligations of civil servants, the measures to ensure the implementation still be unchanged from the previous period, which reduced the spirit of voluntary 3.1.2 The fact of the law on public responsibilities of civil servants since the Law on cadres and civil servants in 2008 up to now in Vietnam 3.1.2.1 Regulations on rights and obligations of civil servants The rights and obligations of civil servants in public service activities are prescribed mainly according to the Law on Cadres and Civil Servants in 2008 and the Law on Amendments and Supplements to a Number of Articles: Civil servants' rights: on salaries and salary-related regimes; material benefits; about equipment and other working conditions Regulations on general obligations of civil servants; obligations related to political institutions, the State regimes and the people; need to implement regulations on public ethics; culture of communication with the people, at work; civil servants are not allowed to 3.1.2.2 Regulations on public responsibilities of civil servants to the State administrative organisations 16 Civil servants are assigned tasks and carried out properly and fully according to the regulaions of law, the operation regulations of the State administrative civil servants and take responsibility for the results of implementation; must be inspected and reported on tasks in the course of implementing policies and laws of the higher levels; advise the upper-level the State administrative organisations to issue policies, laws and ways to handle the assigned tasks 3.1.2.3 Regulations on public responsibilities of civil servants to society Based on the functions, duties and nature of civil service, the social responsibilities of civil servants is associated with different types of responsibilities: political responsibility, moral responsibility and accountability To assess that political responsibility is a lack of confidence and in this case can be resigned or dismissed; moral responsibility must answer and explain their actions to public opinion and their self conscience; modes of explanation through conferences, responses and accountability at the request of citizens and special attention to the mechanism of handling administrative complaints and handling comments the people 3.1.2.4 Regulations on measures to ensure public responsibilities of civil servants Performing commendation, using, training and retraining needs the right people and right jobs, that is the requirement to assess civil servants in the performance of public responsibilities exactly; regulations on dealing with violating civil servants such as resignation, dismissal, administrative responsibility, compensation liability of the state, criminal responsibility 17 3.1.2.5 Assessment the fact of law on public responsibilities of civil servants Firstly, on the achieved results: The system of legal documents on public responsibilities of civil servants is relatively abundant, creating a legal basis for the adjustment of public responsibilities of civil servants; The content of the law adjustment on civil responsibilities of civil servants is also quite clearly Secondly, limitations and causes The concept of civil servants and public responsibilities of civil servants has not been clarified, civil servants have been determined too broadly; on public responsibilities of civil servants have not been consistent in legal documents; the law still has fairly general regulations; on the rights and obligations of civil servants, the law stipulates that civil servants are given the rights commensurate with their duties; on public responsibilities of civil servants to the State administrative organisations, to social responsibilities overlap on functions and duties; not effectively serve the needs of society; on measures to ensure public responsibilities of civil servants are not appropriate 3.2 The factors affecting public responsibilities of civil servants in the South Central provinces 3.2.1 Politics and law The Party's policies, views and specific regulations to implement have created a change in cadre work in order to build professional, dynamic, transparent and effective civil servants 3.2.2 Economic, cultural and social All provinces in the South Central are bordered by the sea; the economy is mainly in the field of agriculture; agricultural cultural personality 3.2.3 Civil servants Ensuring the quality of civil servants concordant local practical conditions; however, in the current context, 18 the above regulations have not met the requirements of management and development of civil servants; have not promoted positive, creative and voluntary responsibilities 3.2.4 Administrative reform In the administrative reform, is increased the quality of public services by the State's administrative organisations; especially at present, the South Central area is developing tourism economy, attracting investment requires further strengthening of administrative reform 3.3 Performance public responsibilities of civil servants in the South Central provinces 3.3.1 Results of issuing regulations on public responsibilities of civil servants In general, local regulations have been issued quite sufficiently and clearly, creating a completly legal basis to enhance the effectiveness of public responsibilities of civil servants, but regulations on rights is often mixed with regulations on obligations of civil servants and mainly in documents often focus on obligations and responsibilities of civil servants 3.3.2 Performance public responsibilities of civil servants to the State administrative organisations Civil servants must obey the hierarchy, discipline and administrative order, internal rules, regulations and perform their tasks according to their decentralized competence; manage and use the assigned equipment in public service activities; advising competent persons to issue documents; polite communication, thoughtful explanation when citizens contact work, have obligations in case of difficulties, problems should be reported to the immediately superior to direct the settlement 19 3.3.3 Performance public responsibilities of civil servants to the society public and transparent information help citizens who can easily access public services; to receive the comments of the Vietnam Fatherland Front Committee, socio-political organisations and the people involved in building government; coordinate to receive and handle feedback and proposals of individuals and organisations on administrative regulations 3.3.4 Performance measures to ensure public responsibilities of civil servants Besides to implement measures prescribed by competent the State organisations, the South Central provinces also have regulations on timely encouragement and reward measures for organisations and individuals that have well implemented discipline administrative, efficiently working time; strictly handle violations in the course of duty performance 3.3.5 Limitations and causes of limitations 3.3.5.1 The cause of regulations on public responsibilities of civil servants Local regulations not yet agree on how to determine the heads of organisations, the leader; regulations not clearly distinguish responsibilities between groups and individuals, between the leader and civil servants under their management; most local documents mainly define responsibilities and obligations of civil servants public responsibilities of civil servants to the state administrative organisations and to the society; measures to ensure public responsibilities of civil servants are still inadequate 3.3.5.2 The cause of the factors belongs to civil servants themselves The capacity, awareness of civil servants, public ethics, 20 the attitude of serving the people of some civil servants are not good, using time ineffectively, solving work is still slow, lack of spirit responsibility Conclusion Chapter Studying the fact of the law and the fact performance of public responsibilities of civil servants in the South Central provinces, the author of the thesis draws some conclusions: an overview of the regulations of Vietnamese law on public responsibilities of civil servants through the stages of development and evaluation of regulations; the fact of public responsibilities of civil servants in the South Central provinces to realize that public responsibilities are influenced by factors; based on the research and analysis of legal regulations and implementation of the South Central provinces in public responsibilities of civil servants, the author pointed out the advantages and limitations around the issues Chapter SOLUTIONS TO ENHANCE THE PERFORMANCE OF PUBLIC RESPONSIBILITIES OF CIVIL SERVANTS IN SOUTH CENTRAL PROVINCES 4.1 Some solutions to improve the law on public responsibilities of civil servants 4.1.1 Regulations defining the scope of objects being civil servants and public responsibilities of civil servants Proposing to narrow the scope of civil servants who are only working in the state administrative organisations; adding signs of civil servants: to be the payroll or labor contracts and contribute to reduce the payroll and fire those who cannot work; public responsibilities of civil servants in the active sense and when civil servants violate, they have stepped into another legal relationship that is legal responsibility For the South 21 Central provinces, agreed on how to determine the head of the organisations with the leader 4.1.2 Improving regulations on rights and obligations of civil servants Ensuring compatibility with public responsibilities of civil servants; certain rights in their duties are required; need to edit the terms into "right", "must"; there should be regulations clearly separating the rights and obligations of civil servants in the documents of the South Central provinces; strengthening decentralization and supporting economic benefits in line with obligations and responsibilities 4.1.3 Improving the regulations on the performance of public responsibilities of civil servants Determining the time of entry into force of the document; for the South Central provinces, there is a need to assess the environmental impact and psychological impact of the people; set up criteria for public ethics; stipulating the contents of the scope of explanation; regulations on the list of information that must be made public; in checking, inspecting and supervising civil servants, they should stick to the regulations on job title standards and job descriptions 4.1.4 Improving the regulations on measures to ensure public responsibilities of civil servants Decentralization of the competence to reward regulations on the subjects, criteria and forms of commendation; need various forms of training and retraining: apprenticeship training at organisations, experience exchange workshops, academic exchanges; innovating the method and the criteria to assess the responsibility of civil servants in the performance of public responsibilities; need to set up a chapter on public responsibilities of civil servants; there should be a regulation on the responsibilities of the leadership and managerial officials, the heads of the state and the State administrative organisations in jointly taking 22 responsibility for the violations committed by their civil servants; to provide information on violations 4.2 A number of specific solutions to enhance the performance of public responsibilities of civil servants 4.2.1 Raising awareness of civil servants on public responsibilities The South Central provinces continue to complete the legal basis for the public responsibilities of civil servants, emphasizing some regulations on clearly decentralization for civil servants; to implement the regime of effective information reporting, civil servants must first develop their own action plans for the work and make this plan publicly available; in the process of developing and institutionalizing public ethics, the involvement of citizens and businesses is needed to ensure the comprehensive of regulations 4.2.2 Improving the qualifications of civil servants To issue regulations on conditions and criteria for each specific civil servant title for training and retraining in terms of professional and necessary and appropriate administrative skills; it is necessary to uphold the role of self-study and the rights and obligations of civil servants 4.2.3 Building civil service culture Building a number of criteria on the sense of responsibility, public ethics of civil servants associated with the work of organisations and positions; for individuals to register to performance at least one content related to the sense of responsibility, public ethics and perform regularly or irregularly inspections and assessments 4.2.4 Motivation to work Commend and honor the contribution value of civil servants for initiatives to improve efficiency, performance of public responsibilities in case of exceeding the requirements that civil servants undertake to make the needs of the 23 people; there are incentive measures on effective performance, good working practices, loyalty and planning orientation to higher positions Conclusion Chapter By studying solutions to enhance the performance of public responsibilities of civil servants in the South Central provinces, the author proposes solutions to improve the law, including: Improving the regulations on identifying subjects as civil servants, public responsibility of civil servants; on the rights and obligations of civil servants; on performance public duties of civil servants; on measures to ensure the performance of public responsibilities of civil servants In order to enhance the effectiveness of public responsibilities of civil servants in the South Central provinces, the author of the thesis proposes a number of solutions including: raising awareness of civil servants on public responsibilities; improve the qualifications of civil servants; building office culture and creating motivation to work CONCLUSIONS Through the study of the topic "Public responsibilities of civil servants according to Vietnamese law from the practice of the South Central provinces", the author of the thesis draws conclusions: the formulation of theoretical issues about public responsibilities are important for assessing the fact of law, performance public responsibilities of civil servants; the thesis analyzes, evaluates and points out the limitations of the legal regulations, performance public responsibilities of civil servants in the South Central provinces At the same time, the author of the thesis proposes the basic solutions that are solutions to improving the law, solutions to enhance the performance of public responsibilities of civil servants 24 LIST OF PUBLISHED SCIENTIFIC WORKS OF AUTHOR Thai Thi Phuong Lan (2019), The public morality of the civil servant under the regulation of law in Vietnam, Journal of Education and Society, Special No I, March 2019, p.259-268 Thai Thi Phuong Lan (2019), The range of public responsibility of the civil sevant under the regulation of law in Vietnam, Journal of Education and Society, No 97 (158), April 2019, p.75-79 Thai Thi Phuong Lan (2019), Obligations and rights of civil servants according to the Law on Officials and Civil servants 2008 – Some inadequacies and recommendations for improvement, Democracy and Law, No (328), July 2019, p 54-58 Thai Thi Phuong Lan (2019), Raising responsibility in implementing regulations on public morality of civil servants, Vietnam Journal of Social science manpower, No.7 (74), August 2019, p 83-90 Thai Thi Phuong Lan (2019), Researching on a number of content on the public responsibilities of civil servant – From the theory, Journal of science of University of Finance and Accounting (Ministry of Finance), No.16, September 2019, p.84-88 Thai Thi Phuong Lan (2019), Raising responsibility of the civil servant by the civil servant assessment, Journal of Education and Society, Special No 9, Septemper 2019, p.163-167 ... uses some typical theories such as: The social responsibility theory of civil servants; The theory of accountability of civil servants; Herzberg's two-factor theory; Victor Vroom's theory of expectations;... responsibilities of civil servants in Vietnam generally and in the South Central particularly The meaning of the thesis In terms of theory: contributes to clarify the theoretical issues of public responsibilities... South Central provinces and only studies in some provinces including Da Nang, Quang Nam, Quang Ngai, Binh Dinh, Khanh Hoa The research method of the thesis 4.1 Methodology To implement the thesis