TIỂU LUẬN SKILL DEVELOPMENT REPORT

I ABSTRACT The society nowadays is changing very fast which leads to many differences from the old one In the past, a person with excellent professional knowledge would go really far in their career and gain a lot of success However, in modern world, only professional knowledge seems not enough for people who wants to gain huge successes The reasons for this situation is the ingress and escalation in the corporate world Employees with both good basement of hard and soft skills will be more preferred Therefore, soft skills are very important for all students that need to develop their potential in different programs in university Some of soft skills are: time management skill, communication skill, positive thinking skill, After finishing the course of Skill Development in FTU, we would like to make a report to present the whole process working of our group, from the initial ideas to a finished product – a short film gone by II INTRODUCTION Summary of the clip The story features a freshman who experienced a completely new setting in Hanoi capital city At first, he was very disorganized, not knowing how to set up plans, how to interact with others effectively and also he kept leading a pessimistic lifestyle Then the situation gradually turned to the opposite when he got engaged in a soft skill group work The main character’s shortcomings were rectified after he experienced a seemingly vicious circle of waking up every morning, trying to improve himself by not repeating previous mistakes, but was still undesirably dead or became unconscious due to lack of some vital skills To be more specific, his failure stemmed from inadequate time management skill which led to his poor planning ability and incompletion of given tasks, his ineffective communication methods which prevented him from delivering his ideas concisely and convincingly, etc Then came the most miserable scene, his views were rejected by all team members and he sunk into a tremendously pessimistic state, deciding to commit suicide after that Luckily in the next morning, an unexpected positive thought came to his mind and enormously motivated him to try his best, learning from past faults and he achieved favorable results in the end He realized that the way to accomplishment was always challenging with thousands of obstacles awaiting him In order to achieve success, beside knowledge, full equipment of soft skills such as time management or teamwork skills is of utter importance, especially in this era of integration and modernization Therefore, always bear in mind that soft skills get little respect but they will make or break your career” (Peggy Klaus, author) Educational significance The idea of this video stems from a lack of soft skills in many young people today Many first-year students don't know how to manage time and arrange personal works They are easy to fall into an unorganized life without the control of their parents, which also significantly affects the efficiency of work as well as the sense of responsibility Until they work in a collective, they cannot get along and are criticized by the other members Therefore, in this video, we would like to emphasize the great importance of building up the soft skills to become a confident person Research objectives  Express our message through the story in the video  Encourage students to appreciate their ability to manage their busy life, gaining the most crucial skills to enjoy a better and happier life and learning many useful lessons Research methods The mid-term assignment of making a short video to present the skills achieved from the courses is one of the most effective educational methods because the members need to work together to find the ideas of the video then discuss and develop the ideas, and manage to accomplish team goals Scope of the study During the process to make this video, our group need to apply all of the soft skills which we have achieved in the course, including:  Positive thinking skills  Work organization and time management skills  Teamwork skills  Communication and Presentation skills 6 Structure of the report The content of the report is allocated in five main parts:  Literature reviews  Research Methodology  Findings and Analysis  Recommendation  Conclusion III LITERATURE REVIEWS Soft skill and each of the skills studied 1.1 Soft skills Soft skills have been defined in different context and included different perspectives, as per various authors at various times John Stephan, and Randy Brown (2012) defined soft skills as people management skills Parente, John Stephan, and Randy Brown (2012) defined soft skills as people management skills Fogle (2011) while defining soft skills included “teaming skills” in its preview in addition to communication and social skills In addition to this Hargis (2011) classified “work ethic, critical thinking, and problem solving” skills as part and parcel of soft skills In general, soft skills are the personal attributes, personality traits, inherent social cues, and communication abilities needed for success on the job Soft skills characterize how a person interacts in his or her relationships with others, or how he or she approaches life and work In the 21st century, soft skills are a major differentiator, a sine qua non for employability and success in life According to a research conducted by Harvard University, the Carnegie Foundation and Stanford Research Center 85% of job success comes from having well-developed people skills and soft skills, and only 15% of job success comes from technical skills and knowledge (hard skills) After a course of "Skill Development" in Foreign Trade University, we have learned the four most important soft skills, which are Positive Thinking skill, Communication skill, Time Management skill and Teamwork skill 23 V FINDINGS AND ANALYSIS The story is about a first-year university student when he started a whole new life in a bustle city like Hanoi At first, he was a very disorganized and hasty person, which led to many undesirable consequences When he joined soft skill group work, he had to interact with other members then his defects revealed clearly These shortcomings were corrected after every time the main character woke up in the morning In other words, the character will be dead or unconscious to wake up at that morning until he completes himself and can overcome that day From the beginning, he could not believe what was happening to himself He thought it was a strange dream but gradually he realized it become true and tried his best to escape from this cycle We can see remarkable changes through his daily tasks such as waking up, setting up plans, doing group tasks, The video is divided into main scenes with the deficiency of four skills: Time management, communication, positive thinking, presentation which will be demonstrated in first four scenes The final scene will be the main character who achieved all skills then he felt confident in himself and accomplished the given task Everyone in the group was amazed at the positive changes of the main character; all excitedly praised him and appointed him to be the next presenter in upcoming group work The lack of time management skills made he arrange his time ineffectively, he mostly spent his morning sleeping then arrived at the meeting late Furthermore, he made many excuses for his lateness and incompletion of his task with a very aggressive tone when talking to others members The short of communication and presentation made him demonstrate his task unclearly and confused everybody, which made the members misunderstand him even though his idea was unique and creative 24 The refusal of the group disappointed him a lot because he had tried very hard to improve himself, he immediately jumped into a very bad mood and decided to commit suicide After waking up that morning he still worried and wondered about his effort Luckily, an unexpected positive thinking crossing over his mind which changed his mindset totally He experienced many lessons, as a result he succeeded in group work and overcame his boundaries We all agree that soft skills become more and more important in the time of globalization and modernization The fact is that, sometimes we face unexpected events which are more of bad news or dilemmas But with the skills we have been introduced by instructor, difficulties are solved step by step All of the obstacles we as well as the characters we show through the video have to deal with, are obvious and visible evidences of the need of good soft skills There is no doubt that in the near future, the ones with good sense of soft skills will win and become pioneer, as they can control and improve any aspects of career and social life In contrast, without soft skills, people will be left behind and can never achieve their goals or objectives That is the most important finding of the course and of our research and we believe that these points of view are strongly supported in real-life experiences of every single person 25 VI RECOMMENDATION What follows is a list of key recommendations that have emerged from our analysis and findings We hope that all students will consider these recommendations in order to improve their soft skills, enhance their studies and prepare for their future careers We will outline learned soft skills and some tips to help you develop them further First of all, Interpersonal communication is the backbone of all soft skills Whether it’s through emails, phone calls or in person, you need to be a clear communicator To improve this skill you should:  Make eye contact  Listen actively  Don’t send mixed messages Make your words, gestures, facial expressions and tone match  Be aware of your body language  Manifest constructive attitudes and beliefs  Never talk over people  Develop your writing skills and always proofread before hitting the “send” button Secondly, effectively managing time is a significant factor in a person’s skill set for achieving both personal and professional success To improve this skill, you should:   Create a to-do list Decide on your priorities  Set goals for each study session    Create a schedule Start early in the day Delegate tasks 26 Thirdly, in any aspects of study or business, teamwork is an essential component of performance The ability to work well with other people facilitates effectiveness, efficiency and productivity leading to better and improved results To improve this skill, you need to:  Set defined goals  Split up work equally  Keep an open mind  Build up trust and respect  Never make assumptions and always praise when possible  Resolve conflicts At last, remember that positive thinking indirectly affects your productivity by improving factors such as mindset, motivation, concentration, and energy Therefore, you should always keep a positive attitude and try your best to motivate the people around you Here are some tips on how to implement positive thinking in your life:  Always look on the positive side of an issue  Always find at least one more thing to learn from colleagues around  Be confident in yourself in work and life  If you have problems and not pass, ask those more experienced  Relax and reward yourself  Make connections with people who have positive thoughts  Engage yourself in enjoyable recreational activities  Follow a healthy lifestyle 27 VII CONCLUSION During over months attending Skills development course, our group has acquired and developed useful soft skills: Communication, Time management, Teamwork, Positive thinking and Presentation We would like to express our warm thanks and gratitude to our beloved lectures who have always been devoted and supportive throughout the course: Mr Hoang Anh Duy and Ms Dau Thu Huong By carrying out assignment together, we have a huge opportunity to practice learned useful skills Thanks to Teamwork skill, we have known how to express our personal thoughts which contribute to the final result of the team, how to deal with internal conflicts when disagreement rises and how to assign equally responsibilities among all members Moreover, Time management skill helps each member in group know how to fit individual schedule into group filming and meeting schedules At the same time, without positive thinking and attitude, obstacles could easily make us lose our team’s spirit and then we couldn’t finish group work before deadline Although our group members haven’t already mastered all five soft skills, we have learned so much from this course so as to gradually enhance these skills and then apply them to our study, our work as well as our daily life 28 VIII REFERENCES  Books  Alan Baker, Improve your communication skills, nd edition, Kogan Page, 2006  Marion E Hayes, Personal Time Management  John Hayes, Interpersonal Skills at work, 2nd edition, Ron Hedge  Web pages  Soft skills - Wikipedia https://en.wikipedia.org/wiki/Soft_skills#Concept  Soft Skills Needed for the 21st Century Workforce - Susan A Dean Walden https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=4772&context= dissertations  Positive Thinking – Skills you need https://www.skillsyouneed.com/ps/positive-thinking.html  Positive Thinking - Hoang Anh Duy, MBA https://drive.google.com/drive/u/0/folders/10wLAoIghW7Ij1xAC6t9ulKNTFfwUATE  What Is Positive Thinking and Why You Need It Successconciousness https://www.successconsciousness.com/blog/positive-attitude/what-ispositive-thinking/  Time Management Literature Review https://github.com/RichardLitt/wyrd-admin/wiki/Time-ManagementLiterature-Review  Time management skills – Skills you need https://www.skillsyouneed.com/ps/time-management.html  The Importance of Good Time Management - Activia 29 https://www.activia.co.uk/soft-skills/time-management/resources/why-ishaving-good-time-management-important  Time management - Wikipedia https://en.wikipedia.org/wiki/Time_management  Effective time management - selected issues - Aneta Olejniczak, M.Sc https://drive.google.com/drive/u/0/folders/10wLAoIghW7Ij1xAC6t9ulKNTFfwUATE  Teamwork - Wikipedia https://en.wikipedia.org/wiki/Teamwork  What is teamwork? - Common sense media https://www.commonsensemedia.org/character-strengths-and-life-skills/whatis-teamwork  Communication - Wikipedia https://en.wikipedia.org/wiki/Communication  Benefits of good Communication skill? - Skills you need https://www.skillsyouneed.com/ips/communication-skills.html 30 ... soft skills as people management skills Parente, John Stephan, and Randy Brown (2012) defined soft skills as people management skills Fogle (2011) while defining soft skills included “teaming skills”... having well-developed people skills and soft skills, and only 15% of job success comes from technical skills and knowledge (hard skills) After a course of "Skill Development" in Foreign Trade... learned the four most important soft skills, which are Positive Thinking skill, Communication skill, Time Management skill and Teamwork skill 8 1.2 Communication skill Communication (from Latin commūnicāre,