Lecture Medical assisting: Administrative and clinical procedures with anatomy and physiology (4/e) – Chapter 45

Chapter 45 - Laboratory and equipment safety. This chapter will introduce you to various types of common laboratory equipment and their use. You will learn about safety in the laboratory mandated by OSHA regulations and steps to aid in preventing accidents.

CHAPTER 45 Laboratory and Equipment Safety © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­2 Learning Outcomes 45.1 Describe the purpose of the physician’s office laboratory 45.2 List the medical assistant’s duties in the physician’s office laboratory 45.3 Identify important pieces of laboratory equipment 45.4 Operate a microscope © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­3 Learning Outcomes (cont.) 45.5 Identify the regulatory controls governing procedures completed in the physician’s office laboratory 45.6 Identify measures to prevent accidents 45.7 Describe the goal of a quality assurance program in a physician’s office laboratory © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­4 Learning Outcomes (cont.) 45.8 Identify the medical assistant’s recordkeeping responsibilities 45.9 Describe correct waste disposal procedures 45.10 Describe the need for quality assurance and quality control programs © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­5 Learning Outcomes (cont.) 45.11 Maintain accurate documentation, including all logs related to quality control 45.12 List common reference materials to consult for information on procedures performed in the physician’s office laboratory 45.13 Communicate with patients regarding test preparation and follow-up © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­6 Introduction • Laboratory testing – integral part of patient care • Medical assistant must know – Common laboratory equipment – Safety in the laboratory • CLIA ’88 – impact on laboratory setting – Quality assurance – Quality control procedures – Required record keeping – Steps to prevent accidents © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­7 Role of Laboratory Testing in Patient Care • Analysis of blood, urine, and other body fluids – Regular monitoring to identify diseases or other problems – Confirm initial diagnosis – Determine and monitor dosage of a medication © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­8 Role of Laboratory Testing (cont.) • Kinds of laboratories – Reference laboratory • Owned and operated by an organization outside the practice – POL • Quicker turnaround • Eliminates need for patient travel to other test location • Have technological resources beyond the POL Some managed care companies require their subscribers to use a specific reference laboratory © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­9 Role of Laboratory Testing (cont.) • Purpose of POL – Accurate and timely processing of routine tests – Reporting test results to physician – Tests • • • • Chemical analysis Hematologic tests Microbiologic tests Urinalysis © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­10 Apply Your Knowledge Compare a reference laboratory and the POL ANSWER: A reference laboratory is a lab facility usually run by an organization separate from the practice It has technologies beyond the POL Patients have to travel to this facility A POL provides quicker turnaround on results but is limited in the testing that can be performed Patients are able to have testing done during an appointment without leaving the office Super! © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­39 Proficiency Testing • Proficiency testing program – Accuracy of test results – Adherence to standard operating procedures • Control sample, documentation sent to proficiency testing organization – Pass – continue performing test – Fail – discontinue performing tests © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­40 QA Programs • Training, continuing education, and documentation – Employer responsibility – Reference material • MSDS/safety manuals/SOPs • Manufacturers’ user or reference guides • Clinical Lab Technical Procedure Manuals • Regulatory documentation (OSHA, CLIA ’88) • Maintenance and housekeeping schedules © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­41 QA Programs (cont.) • Requisition forms – Medical assistant’s responsibility – Complete information – Include with specimen or send with patient to laboratory © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­42 Apply Your Knowledge What is the purpose of a quality assurance program for a laboratory? ANSWER: The purpose of a QA program for a lab is to monitor the quality of patient care, ensure safety of workers, and assess the quality of tests performed Quality Answer! © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­43 Communicating with the Patient • Before testing – Patient preparation – Verification of patient preparation • During specimen collection – Proper patient identification – Verbal and nonverbal • After specimen collection – Postprocedure instructions – Schedule for further testing, if needed © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­44 Communicating with the Patient (cont.) • Test results – Report to physician for interpretation – Report to patient, if instructed to by the physician – Patient questions • Answer if within your scope • Refer to physician © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­45 Record Keeping • Quality control and equipment maintenance • Inventory control • Record test results in patient records Tracking of specimens â 2011 The McGraw-Hill Companies, Inc All rights reserved 45­46 Record Keeping (cont.) • Patient records – Identify unusual findings – Follow office procedures • Specimen identification – Patient information – Person who collected specimen – Physician Patient: Jason Jones DOB: 10/22/0000 Date / time: 04/14/0000 @ 9:00 AM Collected by: shf Physician: M Welby © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­47 Apply Your Knowledge Bravo! Mr Jones called for his laboratory results but the physician has not reviewed the results What should the medical assistant do? ANSWER: The medical assistant should tell Mr Jones that the physician has to review the results before releasing them to the patient She should also tell Mr Jones that she or the physician will call with the results once they are reviewed When she reviews Mr Jones’ laboratory results, she notes that his glucose is elevated What should the medical assistant do? ANSWER: She should identify the test result that is out-of-range by circling or underlining it based on office policy © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­48 In Summary 45.1 The physician’s office laboratory (POL) is responsible for accurate and timely processing of routine tests and for reporting test results to the physician 45.2 The medical assistant’s duties in an office laboratory include preparing the patient for the test, collecting the sample, completing the test, reporting the results to the physician, and communicating information about the test to the patient 45.3 Common laboratory equipment includes autoclaves, centrifuges, microscopes, electronic equipment and software, and equipment used for measurement © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­49 In Summary (cont.) 45.4 Follow specific steps for operating a microscope, including plugging it in, cleaning the lenses, placing the slide on the stage, adjusting the focus, examining the image, and cleaning the lens before storage 45.5 Regulatory controls governing the physician’s office laboratory include Standard Precautions, Hazard Communication Standard, OSHA Bloodborne Pathogens Standard, Hazardous Waste Operations and Emergency Response Final Rule, and the Needlestick Safety and Prevention Act © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­50 In Summary (cont.) 45.6 Preventing accidents in the physician’s office laboratory should include physical, fire and electrical, chemical, and biologic safety measures 45.7 The goal of a quality assurance program in a physician’s office laboratory is to monitor the quality of the patient care that a medical laboratory provides 45.8 The medical assistant might be responsible for recording information about quality control and equipment maintenance, inventory control, test results in patient records, and tracking every specimen that he or she handles © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­51 In Summary (cont.) 45.9 Hazardous waste must be disposed of in properly constructed and labeled containers Containers for sharps must be puncture-proof, leak-resistant, and rigid, and needles should be dropped into the sharps container without bending, breaking, or recapping them 45.10 Quality assurance and quality control programs serve to reduce testing errors and provide for the safety of laboratory personnel 45.11 Accurate quality control documentation in a physician’s office laboratory includes a reference laboratory log and a daily workload log © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­52 In Summary (cont.) 45.12 Common reference materials used while performing procedures in a physician’s office laboratory include Material Safety Data Sheets, standard operating procedures, safety manuals, equipment manufacturers’ user or reference guides, Clinical Laboratory Technical Procedure Manuals, regulatory documentation, and maintenance and housekeeping schedules 45.13 It is the medical assistant’s responsibility to ensure that patients understand what is expected of them before a test Providing clear pretest instructions in both oral and written form is an essential part of the test procedure © 2011 The McGraw-Hill Companies, Inc All rights reserved 45­53 End of Chapter 45 Quality is not an act, it is a habit ~ Aristotle © 2011 The McGraw-Hill Companies, Inc All rights reserved ... responsibilities – Understand regulations – Accident prevention – Waste disposal – Housekeeping and maintenance – Quality assurance and control – Record keeping – Inventory and order equipment and supplies –. .. oculars and objectives to body – Focus controls – used to focus the object • Stage and substage – Stage – platform for slide – Substage – condenser • Specimen slides/ coverslip • Light source – Under... safety – MSDS – PPE • Biologic safety – Standard Precautions – Disinfection – Waste disposal • Accident reporting – Office procedures – Ensure safety/ first aid – Clean up © 2011 The McGraw-Hill