Create Space Derek Draper has worked as a leadership consultant, business psychologist and executive coach for nearly fifteen years He is the co-founder and CEO of CDP Leadership Consultants and was previously Managing Consultant and Head of Business Development for the UK and Europe at the global consultancy YSC He has assessed and developed senior business people in around twenty FTSE 100 companies and in some of the largest privately held companies in the world As well as working in the UK he has worked with businesses in Germany, the Nordics, Russia, Saudi Arabia and Africa Prior to this he worked in politics, as chief aide to Peter (now Lord) Mandelson, and was the founder of Progress, the centre-ground think tank He was also an entrepreneur in the marketing and communications sector helping build and sell a public affairs consultancy to Omnicon and then cofounding an advertising agency which was sold to Cello Today, as well as leading CDP he has a small psychotherapy practice in Bloomsbury and is a Governor of the Tavistock and Portman NHS Trust He is an active member of the Association for Business Psychology (ABP) He lives in London with his wife, the TV and radio presenter Kate Garraway, and their two children, Darcey and Bill He tweets @derekdraper and you can sign up to receive his regular newsletter at www.derekdraper.net/signup This is a stimulating, thought-provoking and valuable guide for those who are serious about ‘being the best they can be’ It blends research, considered insights and storytelling to offer a very practical framework to take control and make space for reflection, learning, possibilities and being It will act as a useful ‘coach’ in all aspects of one’s life and at all stages in one’s career Valerie Scoular, former Group HR director at Barclays, British Airways and Dentsu Aegis Network What I most like about Create Space is the twelve stories at the heart of the book They bring to life the ideas within it in an engaging and entertaining way Whether you are at the start of your career, enjoying your first management responsibilities, or sitting in the C-suite, this book has lots to offer I highly recommend it Henry Birch, chief executive of the Rank Group plc Create Space is coming at the right time Leaders today are always on, and operating in environments which are rapidly changing So figuring out how to get the space to think, learn, decide and grow is a very high-leverage piece of help Austin Lally, Group CEO, Verisure This book sets out in a very well researched, practical way how you can create the physical and mental space to make better decisions, build deeper professional relationships and get the things that really matter done Whether you work in business, the public sector or the third sector, if you aspire to master the art and science of leadership, this is a great guide Gavyn Davies, chairman, Fulcrum Asset Management, and former chairman of the BBC No matter how busy you think you are, find the time to read this book Packed with far-reaching insights and simple steps for wresting back control of your diary and your career, Create Space is a must-read for thoughtful leaders looking to take their performance – and the performance of their teams – to the next level Sarah Wood, founder and non-executive chair, Unruly.com (part of News Corp) Derek Draper will something for you that no politician can; he will help you take back control Robert Peston, ITV political editor (former BBC business editor) I’m moderately successful but permanently playing catch-up I’m late for everything I struggle to prioritise, and even to catch my breath I juggle with only mixed results I’m glad I stepped back and created enough space to read Derek Draper’s original, clever, practical book Space to think is the most basic necessity Draper has shown me, for the first time, where I can find it Euan Rellie, co-founder and senior MD, BDA (Business Development Asia) I see loads of business books and they can often be one idea stretched out to fill a book and a little bit too ‘ivory tower’ This book’s different Each chapter takes a vital skill and digs deep to really understand it, through very lifelike and funny stories There’s then a tonne of practical suggestions that will resonate with anyone who works in business If you’re serious about your career, grab this now and get reading Ian King, business editor, Sky News First published in Great Britain in 2018 by Profile Books Ltd Holford Yard Bevin Way London WC1X 9HD www.profilebooks.com Copyright © Derek Draper 2018 The right of Derek Draper to be identified as the author of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988 All rights reserved Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the publisher of this book All reasonable efforts have been made to obtain copyright permissions where required Any omissions and errors of attribution are unintentional and will, if notified in writing to the publisher, be corrected in future printings A CIP catalogue record for this book is available from the British Library eISBN 978 78283 447 To my wonderful wife Kate, who created the space for me to come truly alive, and Darcey and Bill who fill our space in such captivating, joyous and hilarious ways Contents Acknowledgements Introduction PART Create Space to Think Space to Reflect – Raku and Her Sister’s Ghost Space to Learn – Rachel and Her Need to Go It Alone Space to Decide – Hans and His Family of Tyrants PART Create Space to Connect Space to Check In – Nick and His Three Deadbeat Dads Space to Share – The Spirits Team and Their Need to Get Nasty 108 Space to Relate – Amir and His Time in the Doghouse 127 PART Create Space to Do Space to Plan – The Brothers and Their Failing Magic Show Space to Deliver – Tamsin and Her Missing Delivery Space to Lead – Yulia and Her Hungry Sea Lions PART Create Space to Be 10 Space to Dream – Oscar and His Love of the Land 11 Space to Balance – Trevone and His Near-Death Experience 12 Space to Grow – Almantas and His Gladly Missed Targets PART The Three Gateways to Creating Space Gateway Set Your Personal Strategy Gateway Raise Your Personal Productivity Gateway Adopt the Space Mindset Conclusion List of tools and models Appendix: Data analysis Further reading and resources Index Acknowledgements This book is entirely built on the experiences I have had working with hundreds of talented people from a large number of UK and global businesses I thank them, their colleagues, their bosses, and their HR partners It was a pleasure and an honour to work with every one of you I wouldn’t have found my way into leadership consulting if I hadn’t met Gurnek Bains He became my boss, my inspiration and my friend To make a good living doing something so inherently interesting and worthwhile is a blessing I thank him and his then business partner Ken Rowe for welcoming me to YSC There I met some great people Early readers of my drafts included Kylie Bains, Rani Bains, Francesca Elston, Anita Kirpal, Georgia Samolada, Jane Anderson, Jonathan Bloom, Nik Kinley, Georgina Cavaliere, Kevin Bright, Emmett Gracie, Chris Rawlinson and Stuart Schofield In particular Susannah Yule, David Longmore and Lara Menke have become close friends and each contributed a great deal to my thinking I left YSC to set up CDP and my partners Sarah-Jane Last and Paul Jeffrey, along with Joanna Floyd, Rob Davies, Gerard de la Garde, Susie Orbach, Juliet Rosenfeld, Susan Kahn, Orla Coughlan and the rest of our Associates deserve thanks for putting up with me being distracted from our new business for the best part of a year Our UCL based researchers Alex Farcas and Felix Schmirler provided valuable research help in the early days Thanks also to the CDP designer Mike Hughes, our finance manager Chriss Goodey, our accountant Marc Jason, our lawyer James Harman at Simkins and my Executive Assistant Claire Acfield My leadership consultancy rests on the foundations of the psychology I learned at the Wright Institute in Berkeley, California and at the Tavistock Clinic in London My erstwhile US psychotherapy supervisors Jessica Broitman, Laurie Case, Peter Silen and Mike Rubino, and my UK ones, Brett Kahr and Susie Orbach, but above all my psychotherapy patients, have over the years enabled me to develop the capacity for the deep psychological thinking that informs my corporate work today As did my US BFF Caroline Date My CDP colleague Elloa Atkinson was actively involved in the final stage of the project and her research, ideas and drafting were vital to the book being completed She was a joy to work with and it’s no exaggeration to say that certain sections of the book are as much hers as mine Ed Docx deserves special thanks as he worked with me in the early stages of the book to make the theme clear and compelling He is an amazing writer, teacher and friend Others who read and commented on versions of the manuscript include Henry Birch, Rowenna Davis, Richard Hawkes, Darren Watmough, Nick White, Anton Fishman and my in-laws Marylyn and Gordon Garraway As always Ben Wegg-Prosser was a true adviser, ally and friend throughout Andrew Gordon at David Higham Associates took the book under his wing and there surely can’t be a more pleasant, thoughtful, committed agent His comments on the book altered its structure fundamentally and improved it significantly Louisa Dunnigan, my editor at Profile Books, cajoled and challenged me until the book was the best it could possibly be She was penetrating, thorough and always right I can’t thank her enough My copy editor Joe Staines made some typically understated but excellent suggestions, all of which were gratefully received Of course, final thanks and acknowledgements go to my parents Ken and Chrina and to my own wonderful family, to whom the book is dedicated Introduction THE TWO IDEAS at the heart of this book came to me during two very different afternoons One was spent hiking up a mountain in Kenya; the other in a noisy works canteen off a ring road on the outskirts of London Oddly enough, both took place while I was working for the same client, a FTSE 100 giant, whose products fill aisles in every supermarket in the world A couple of years ago I was sent to Africa to work with some of the company’s local business leaders After a few days, I had an afternoon off and hired a driver to take me to a nearby national park, close to the Serengeti and the Great Rift Valley As I hiked up Mount Longonot with a guide, a herd of wild giraffe strolled across our path Luckily, that day, no lions Half-way up we stopped and surveyed the surrounding landscape The dusty valley seemed to go on forever Vast swathes of green, brown and yellow scrubland rolled on and on to an eventual horizon marked by dark, jagged mountain-tops The only visible signs of humanity were a few indistinct clumps of grey, marking out various hamlets and small towns I was struck dumb by the stillness and grandeur spread out before me I had never before experienced such a sense of limitless, almost entirely empty space What a contrast to my usual hectic existence This land was where our ancestors first walked the earth Roughly 200,000 years ago the first recognisably human figures had spread across this part of Africa, and every single one of us alive today has DNA that can be traced back to that group – some scientists argue to a specific man and woman About 75,000 years ago these slender, graceful, large-brained Homo sapiens began to journey slowly out of Africa Over the next tens of thousands of years they settled pretty much everywhere on the planet, displacing several other hominid species, such as the Neanderthals, along the way Just 30,000 years ago ‘we’ became the only humans The world was our oyster For roughly a thousand generations afterwards, life remained essentially the same Yes, language, tools, rituals and art became more sophisticated, but day after day our forebears awoke to see boundless land and skies all around them One imagines a typical day would have involved a bit of conversation, undoubtedly some loving, maybe a little fighting, certainly some hunting or gathering, but there wouldn’t have been much to ‘do’ in the modern sense For tens of thousands of years we humans weren’t focused on ‘doing’ but simply ‘being’ We were surrounded by space and we could never have dreamed, in any sense, of filling it Then something astonishing happened Imagine an oldfashioned movie projector suddenly breaking and speeding up, frames rushing by until, finally, the film bursts into flames If the whole of human history were represented by one human life of eighty years, the first seventyfive years would have been spent in small tribes, hunting and gathering in ways wholly recognisable to those who first walked the savannah At age seventy-five, people would have started coming together in larger tribes, some nomadic but most setting up the first small farming communities Only in the last year of this symbolic eighty-year-old’s life would people have been settling down in the earliest cities and inventing such basic foundations for civilisation as the wheel and writing Just a few months before the person’s death, the invention of the printing press would have meant pamphlets and books becoming available to more than just a tiny elite The industrial revolution wouldn’t occur until the final month or so; TV in the last week; mobile phones in the last few days; Google, Facebook, the iPhone, VR, AI pretty much in the last hours, or even minutes, before death Danielle LaPorte, The Desire Map: A Guide to Creating Goals with Soul , Colorado, Sounds True, 2014 Natan P F Kellerman, ‘Epigenetic transmission of Holocaust trauma: can nightmares be inherited?’, The Israel Journal of Psychiatry and Related Sciences, vol 50 (1) 2013, pp 33–39 Studies and resources BBC Radio 4’s Loneliness and Solitude archives bbc.co.uk/programmes/p020xzbx Campaign to End Loneliness campaigntoendloneliness.org/threat-to-health/ Chapter 11: Balance Books Tim Laurence, The Hoffman Process: The World-Famous Technique That Empowers You to Forgive Your Past, Heal Your Present, and Transform Your Future, Bantam Books, 2004 Matthew Walker, Why We Sleep: The New Science of Sleep and Dreams, London, Penguin, 2017 Jonathan Fields, How to Live A Good Life, London, Hay House, 2016 Julia Cameron, The Artist’s Way: A Course in Discovering and Recovering Your Creative Self , London, Pan Books, 1994 Pia Mellody & Lawrence S Freundlich, The Intimacy Factor: The Ground Rules for Overcoming the Obstacles to Truth, Respect, and Lasting Love, San Francisco, HarperSanFrancisco, 2004 Brené Brown, Braving the Wilderness, London, Vermilion, 2017 The Mountaineers, Mountaineering: The Freedom of the Hills, Shrewsbury, Swan Hill Press, 2003 Studies and resources Jim Loehr & Tony Schwartz, ‘The Making of A Corporate Athlete’, Harvard Business Review, January 2001 hbr.org/2001/01/the-making-of-a-corporate-athlete Rachel Judith Bretland & Einar Baldvin Thorsteinsson, ‘Reducing workplace burnout: the relative benefits of cardiovascular and resistance exercise’, PeerJ, vol 3, 2015 ncbi.nlm.nih.gov/pmc/articles/PMC4393815 Lizzie Dearden, ‘UK named most overweight nation in Western Europe as obesity rate rises faster than US’, The Independent, 11 November 2017 independent.co.uk/news/health/uk-obesity-raterising-overweight-worst-country-western-europe-world-us-ranking-oecd-research-a8049451.html Sarah Marsh, ‘Unhealthy Britain: half of adults walk less than a mile a day – survey’, The Guardian, 26 May 2017 theguardian.com/society/2017/may/26/unhealthy-britain-half-of-adults-walk-less-thana-mile-a-day-survey PART 5: Three Gateways Books and articles Matthew McKay & Patrick Fanning, Self Esteem: A Proven Program of Cognitive Techniques for Assessing, Improving and Maintaining Your Self-Esteem , Oakland, New Harbinger Publications, 3rd edition, 2000 Resources Derek Draper & Cecilia d’Felice, Break Free From Your Past, 2017 derekdraper.net Index 3D teams model 109 dynamics 117–118 high functioning 111, 113 4×4 breathing 43 A A Type personalities 244 accountability 145, 195, 199–200 age, feeling 103–104 Airbnb 121 anchoring 87 Angelou, Maya 97 anxiety 78–79 see also fear Armstrong, Tim 37 athletes, corporate 241, 244–246 attention span 181 authenticity 143–144 B Bains, Gurnek 63 balance, life case story 239–243 issues 243–248 practical advice 248–253 Baumeister, Roy F 163 be, space to 10, 223–224, 261–262, 276 see also balance, life; dreaming; growth, personal Beckett, Samuel 272 Bevan, Aneurin (Nye) 195 biases 86–87 Blair, Tony 77–78 Blink (Gladwell) 73 blue-sky visualisation 102–103 Bock, Lazlo 60 Bossidy, Larry 178 boundaries 144–145 Branson, Richard 79 Break Free From Your Past 273 Bridgewater hedge fund 143, 150 Brown, Brené 111, 179 Brown, Paul 98 Built to Last (Collins and Porras) 166 Bungay Stanier, Michael 215 burnout, cost of 244 Byrne, Rhonda 237 C calendars see also time management author’s personal example 192–194 daily plan 190–191 rhythm 265–266 time blocking 176, 190–192 time for reflection 36, 190 weekly structure 189–190 Camus, Albert 27, 228 Carnegie, Dale 140, 143 catastrophic thinking 48 CEOs, reflection time 31 Challenging Conversations 110, 121–122 Charan, Ram 178, 208 check-ins, group 118–120 checking in (with self) case story 93–97 issues 97–100 practical advice 100–107 childhood see lifelines (life histories) Clausewitz, Carl von 164 Clearmind International Institute 23 Clinton, Hillary 43 Co-Active Coaching model of listening 122–123 Coaching Habit, The (Bungay Stanier) 215 cognitive misers 80 collective unconscious 50 Collins, Jim 72, 166 communication 145, 220 commute, daily 30 confirmation bias 86 Confucius 28 connect, space to 10, 91–92, 276 see also checking in (with self); relationships; sharing connection (Fields’ three buckets) 249–250 Continuing Professional Development (CPD) 61 contribution (Fields’ three buckets) 250 control, taking 11 Cooper, John 98 core pathogenic beliefs (CPBs) 23–24, 51, 111, 157, 159, 277–278 corporate athletes 241, 244–246 Create Space model 11–12 Crosby, Lynton 85 D Daily Huddles 120 daily six 249 Dalio, Ray 143 De Botton, Alain 144 De La Soul, ‘Me, Myself and I’ 259 deadlines 200–201, 272 death 229–230, 235–236 Deciding Cycle 81–82 decision fatigue 80 Decision Jumps 83–84 decision making 18 case story 71–74 deferral 80 delegation of 85 group 85 issues 74–81 practical advice 81–89 Decurion 119 DEEP model of potential 60, 68–69 deep reflection 35 defensiveness 147–148 delegation 85, 217–221 delivery case story 172–177 expectations and deadlines 195, 200–201, 272 issues 177–184 practical advice 184–202 Desire Map, The (LaPorte) 236 Dewey, John 28 diary management see calendars distractions 187–189 do, space to 10, 153–154, 221, 276 see also delivery; leadership; planning doer learning style 66–67 dopamine hits 182, 187 Dream-Life (Meltzer) 267 dreaming case story 225–228 issues 228–234 practical advice 234–238 Drotter, Steve 208 Dual Life 227 Dweck, Carol 57 E Edmonson, Amy 113 Einstein, Albert 7–8 Eisenhower, General Dwight D 163 emails 187 emotional intelligence 29, 98 emotions 100–103 empathy 142–143 employment shifts 148–149 empowerment (of others) 214–215 EQ (Emotional Quotient) 98 Everyone Culture, An (Keegan and Lahey) 146 execution see delivery Execution: The Discipline of Getting Things Done (Bossidy and Charan) 178 expectations 195, 200–202, 272 F faffing 85 family relationships 151–152 Fanning, Patrick 273 fast thinking 30 fear 75–76 of failure 51, 55 Fear-Free Organisation, The (Brown, Kingsley and Paterson) 98 feedback, asking for 62–64 feeling and number check-in 101–102 feelings 100–103, 236 Ferriss, Tim 81 Fields, Jonathan 249–250 Firo B 130 Five Dysfunctions of a Team, The (Lencioni) 112 fixed mindset 57–58, 64–65 Franklin, Benjamin 160 Freud, Sigmund 51, 177, 242 G Gandhi, Mahatma 55 Gateways to creating space 263–264 personal productivity 265–266 personal strategy 264–265 space mindset 266–273 Gautama, Siddhartha (Buddha) 231 Gebbia, Joe 121 gender issues 56, 181 Gide, André 56 Gifts of Imperfection, The (Brown) 179 Gilbert, Elizabeth 232 Gladwell, Malcolm 73 goal mentor 167–168 goals see also prioritisation personal 264 setting 164–167, 271 Goleman, Daniel 98 good enough 79, 271 Good to Great (Collins) 72 Google 60, 113 Grosz, Stephen 24 groups see team working groupthink 87 growth mindset 57–58, 64–65 growth, personal case story 254–256 issues 256–258 practical advice 258–261 gut instinct 83, 87 H Half Brother, The (Saabye Christensen) 267 Halton, William 112 Harnish, Verne 164 head or heart 83, 87 health 248 see also sleep High-Performing Organisation model 160–161 Hoffman Process 245 Hogan, Robert 130 Hogan test 130 home-work boundaries Howell, Dan 230 Huffington, Arianna 79 I Iacocca, Lee 181 Ideal Performance State (IPS) 244–245 illusion of control 86 information, availability of 78–79 ink-blot test 268 inner world 8, 266–270 internal ally 104–107 internal critic 104–107 J Jobs, Steve 80, 206, 229, 233, 271–272 Jung, Carl 50, 235 K Kahn, William 114 Kahneman, Daniel 30 Kakar, Yana 36 Kant, Immanuel Kaufman, Gerald 157 Keegan, Robert 146 Kerrigan, Elena 40 King, Stephen 182 Kingsley, Joan 98 Klein, Melanie 99, 267 Kolb’s Learning Styles 24–25 Kotler, Steven 181 L Lahey, Lisa Laskow 146 Lao Tzu 214 LaPorte, Danielle 236 Larkin, Philip 146 leadership capabilities 14 case story 203–214 issues 214–215 personal 199 practical advice 216–221 relationships 111–112 vulnerability 115 Leadership Pipeline, The (Charan, Drotter and Noel) 208 learning 17–18 case story 46–54 issues 55–60 practical advice 61–70 learning styles 66–68 Lefebvre, Henri Lencioni, Patrick 112, 115 lifelines (life histories) 20, 123–126 Lincoln, Abraham 159 listener learning style 66–67 listening 122–123 Loehr, Jim 241, 244–245, 247 Lucas, George 233 M Maccoby, Michael 73 Macmillan, Sue 85 Mandelson, Peter 77–78 Masicampo, E.J 163 Massarella, Hannah 249 Mastering the Rockefeller Habits (Harnish) 164 Maxwell, John C 217 Maxwell, Robert 142 Mayer, Marissa 186 McCall, Carolyn 54 McKay, Matthew 273 meetings 186–187 Mellody, Pia 247 Meltzer, Donald 267 mental space, Lefebvre’s space type mentors 69–70 Merzenich, Michael 58 meta-cognition 17 see also reflection Meyer, David E 177 Milner, Peter 182 mindset, space 266–273 mistakes 78, 79–80, 272 Miyagi, Mr (in The Karate Kid) 243 mobile phones 187–189 Mohr, Tara 106 Morov, Lessov, Tossin and Ridov 217 Mulally, Alan 215 multitasking 180–183 music 41 MVP (Minimum Viable Product) 272 N Neff, Kristin 105 NextJump 43 Nike 184 Nin, Anais 256, 258 ‘no,’ saying 271 No.1 meetings 258–261 Noel, Jim 208 O Obama, Barack 81 Obama, Michelle 74 Ogden, Thomas 8, 205 Ogilvy, David 164, 220 O’Kane, Duane and Catherine 140, 146 Olds, James 182 Oliver, Mary 233 on the job reflection 35, 37–39 open-door policies 185–186 open-plan spaces 185–186 openness 143 opportunity cost 256–257 optimism bias 86 overfunctioners 179–180 P parentification 52 parole hearings 80 Paterson, Sue 98 Patton, George S 220 Pendulum of Change 210–211 perfection see good enough personal life 151–152 Peter Drucker 169, 190 Phillips, Adam 269 physical space 33 decision making 83–84 delivery 185–189, 195–202 learning 61–62 Lefebvre’s type reflection 39–41 planning case story 155–159 issues 159–163 personal 265 practical advice 164–171 Playing Big (Mohr) 106 podcasts 67 Pomodoro Technique 191 Porras, Jerry I 166 Porter, Michael 168 potential space 269–270 Pratchett, Terry 23 Presley, Elvis 184 prioritisation 195–199 productivity 29, 265–266 Professional Intimacy 95–96, 142 projection 99, 103 projects or tasks 192 prospect theory 87 Proust, Marcel 56 psychic space 8, 34 decision making 86–88 delivery 195–202 learning 64–66 reflection 43–44 Psychodynamic Leadership Consulting 23 psychological safety 113–116 Psychopathology of Everyday Life, The (Freud) 242 purpose, sense of 226, 232 R Ray, Marie Beynon 76–77 reader learning style 66–67 Real: The Power of Authentic Relationships (O’Kane) 140 recency 87 Reflecting Cycle 32–33 reflection 17 case story 19–22, 24–27 deep 35 issues 27–32 on the job 35, 37–39 personal growth 258–261, 265 personal style 41–43 practical advice 32–45 relationships 149–151 reflections journal 34 reflective practice 28–32 relational space 34 decision making 85–86 delivery 195 learning 62–64 reflection 41–43 Relationship Ladder 95–96 relationships case story 127–140 family 151–152 issues 140–149 practical advice 132–133, 149–152 repetition effect 87 rhythm 191, 265–266 Roosevelt, Theodore (Teddy) 232 Rorschach test 268 Rowling, J K 231 Rumsfeld, Donald 28–29 Ruth, Babe 55 S Saabye Christensen, Lars 267 Saatchi, Charles 44 Sainsbury, David, Lord 77 San Francisco Psychotherapy Research Group 23 Schwartz, Tony 191, 241, 244–245, 247 scope creep 200 Scudamore, Brian 37 Secret, The (Byrne) 237 self-awareness 29 see also checking in (with self) self-belief 56, 273 self-compassion 105 self-esteem 145 Self-Esteem (Fanning and McKay) 273 self-reflection 28–32 Seneca the Younger 13 sharing case story 108–110 issues 111–116 practical advice 116–126 Silen, Peter 210 Sinek, Simon 234 sketcher learning style 66–67 sleep 246–247, 250–253, 265 slow thinking 30 SMART objectives 169 social, Lefebvre’s space type social media 67–68 Socrates 28 source credibility 86–87 space creating 13 historical perspectives 2–4 leadership capabilities 14 Lefebvre’s types 8–9 need for 6–7 space inventory 12 space mindset 266–273 spirituality 247 splitting 99–100 square breathing 43 stakeholder mapping 132–133 Star Wars 233 Strategic Intelligence (SQ) 73 strategy setting 168–170, 264–265 stuff Stutzman, Fred 189 Sullivan, Dan 189–190 sunk cost fallacy 87 Suzuki, Shunryu 59 SWOT analysis (decision making) 88–89 T tasks, batching 192 team development 109 team working see also sharing connecting members 120–121 group check-ins 118–120 group decision making 85 groupthink 87 individual reflective styles 42 TED talks 52, 95, 234 TELOS720 227 temporal space 33 decision making 83 delivery 189–194 learning 61 reflection 34–39 Thatcher, Margaret 251 think, space to 9–10, 17–18, 89–90, 276 see also decision making; learning; reflection thinking about thinking 17 see also reflection thinking style 41–43 Third Space 205–207, 216–217 three buckets (Fields’) 249–250 time blocking 176, 190–192 time management see also calendars; temporal space 4D rule 198 best time of day 80 expectations and deadlines 200–201 important or urgent 195–196 personal productivity 265–266 to-do lists 196–199 trade-offs 256–257 Trainspotting (film) 262 trust 113–114, 130, 144, 218 U Unbounce 120 underachievers 180 Ungard, Bryan D 60, 119 US Navy SEALs 43 V values 88 visualisations 134 vitality (Fields’ three buckets) 249 VUCA environment 30 vulnerability 52–53 W Walker, Matthew 246 Warby Parker 120 Ware, Bronnie 151, 235 watcher learning style 66–67 Weiner, Jeff 36 well being see balance, life Wheel of Life 240 why? 234–235 Whyte, David 258 Wilkes, Lawrence 24 Wilson, Glenn 182 Winfrey, Oprah 242 Winnicott, D W 8, 83, 205, 266–267, 269–270, 271 Wintour, Anna 184 working from home 185 workplace demands 6–7 Y young as you feel 103–104 Z Zeigarnik Effect 163 ALSO FROM PROFILE BOOKS The Mosaic Principle: The Six Dimensions of a Successful Life & Career Nick Lovegrove Taking the broad view of professional success and personal fulfilment: a new inspirational model for a successful, diversified life ISBN 978 78125 651 eISBN 978 78283 256 Yes!: 60 secrets from the science of 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Magic Show Space to Deliver – Tamsin and Her Missing Delivery Space to Lead – Yulia and Her Hungry Sea Lions PART Create Space to Be 10 Space to Dream – Oscar and His Love of the Land 11 Space to. .. – Raku and Her Sister’s Ghost Space to Learn – Rachel and Her Need to Go It Alone Space to Decide – Hans and His Family of Tyrants PART Create Space to Connect Space to Check In – Nick and His... assessed – and by implication, global executives per se – need to create more space to connect Nearly half need to create more space to think, a third space to do, and roughly 10 per cent need to create