Dynamic Listening and Speaking 2

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Dynamic Listening  Speaking Dynamic Listening & Speaking Byoung-man Jeon ã Michael Pederson â 2009 Compass Publishing All rights reserved No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior permission in writing from the publisher Acquisitions Editor: Erik Turkelson Content Editor: Jordan Candlewyck Copy Editor: Lee Ming Cover/Interior Design: Design Plus email: info@compasspub.com http://www.compasspub.com ISBN: 978-1-59966-409-5 10 12 11 10 09 Photo Credits pp 7, 8, 12, 17, 20, 22, 23, 24, 26, 27, 31, 32, 34, 36, 37, 40, 43, 47, 54, 56, 57, 62, 66, 67, 74, 76, 77, 78, 84, 86, 96, 97, 102, 103, 104, 117, 120 © iStock International Inc pp 7, 10, 11, 12, 13, 16, 17, 21, 23, 27, 31, 34, 37, 38, 41, 42, 46, 47, 48, 50, 51, 52, 53, 54, 57, 61, 67, 68, 71, 72, 73, 77, 80, 81, 82, 84, 87, 88, 90, 91, 92, 93, 94, 97, 98, 100, 101, 102, 103, 104, 106, 107, 108, 110, 111, 112, 113, 114, 116, 117, 118, 121, 122, 123, 124, 126 © Shutterstock, Inc pp 7, 11, 14, 17, 18, 21, 22, 24, 27, 28, 30, 33, 34, 37, 42, 44, 47, 57, 61, 62, 63, 64, 66, 67, 70, 72, 74, 77, 83, 84, 87, 93 © Jupiterimages Corporation pp 14, 57, 58, 60, 63, 64, 67 © BigStockPhoto.com Dynamic Listening  Speaking Byoung-man Jeon Michael Pederson Contents 01 On the Street •••••••••••••••••••••••••••••••••••• 07 • • • 02 At Home • • • 03 • • • • Talking with classmates Talking with the teacher Giving a presentation • • ••••••••••••••••••••••••••••••••• 37 •••••••••••••••••••••••••••••••••••••• 47 Making a reservation Ordering a meal Paying the bill At the Mall • 06 17 Talking with parents Talking with siblings Talking with neighbors At a Restaurant • 05 ••••••••••••••••••••••••••••••••••••••••• In the Classroom •••••••••••••••••••••••••••••••• 27 • 04 Meeting friends Assisting someone Apologizing to someone Finding what you need Talking with a clerk Talking with a friend At the Airport • • • ••••••••••••••••••••••••••••••••••• Checking in Locating the gate Boarding the airplane 57 07 On the Bus or Train •••••••••••••••••••••••••••••• 67 • • • 08 In a Hotel • • • 09 • • • • Making reservations Checking in Checking out ••••••••••••••••••••••••••••••• 87 Asking for information Offering Making excuses Making requests Asking questions Making complaints In the Office • • • 12 77 In the Bank •••••••••••••••••••••••••••••••••••••• 97 • 11 •••••••••••••••••••••••••••••••••••••••• On the Telephone • 10 Understanding the schedule Locating the station Boarding and paying the fare ••••••••••••••••••••••••••••••••••••• Communicating information Conducting meetings Negotiating At the Hospital • • • 107 •••••••••••••••••••••••••••••••••• Getting a check-up Talking about an illness Staying at the hospital 117 01 On the Street FUNCTIONS A Practice the dialogs using the expressions given in the box ► Meeting friends what’s up? He should be here any minute I got up in traffic I wonder where Max is _ Hey, Liz, Hi, Jess, you’re late Not much Sorry, _ ► Assisting someone Let me get that for you Can I help you? u? Oh, thank you Yes, how I get to Central Park? Have a nice day Here you are _ _ Thank you ► Apologizing to someone Sorry about that I didn’t mean to B Excuse me I know you didn’t Listen to the dialogs to check your answers No problem Track Unit On the Street MODEL DIALOG You’re just in time A B C Look at the picture and read the statements Circle T if you think the statement is true and F if you think it is false Then, listen to the dialog to check your answers The women are going to see a movie T F The women are at an amusement park T F Listen again and answer the questions at the end of the dialog (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Jess Liz Jess Liz Jess Liz Max Jess Max Liz Woman Liz Max Jess D Track Hey, Liz, (1) _? Hey, Jess Not much How’s it going? Good I wonder where Max is I don’t know He should be here (2) _ I hope so The movie starts at seven, and I want to get good seats Here he comes Excuse me Sorry about that Hey, guys, sorry I’m late (3) _ in traffic There’s construction on 45th Street Yeah, I know Well, you’re just in time The line’s starting to move Good, I was afraid you’d go in without me Man, that woman is moving so slowly Because she’s so frail, Max! Here, ma’am, (4) _ for you Thank you, dear No problem Geez, Max, have some sympathy! I (5) _ hurt her feelings I’ll stand in line for popcorn and drinks You guys save us some seats and then one of you come back out to help carry the stuff Check your answers with a classmate Then practice the dialog together Unit SHORT DIALOGS I Long time no see A B Listen to the dialog Then listen to the questions and answer them (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Denise Cortez Denise Cortez Denise Cortez Denise Cortez Denise Cortez C Track Cortez! Is that you?! Hey, Denise! Long time no see Hey, (1) ? Good How about yourself? Yeah, I’ve got a lot to be thankful for Geez, last time I saw you was at Chris’s party That’s right What have you been doing? Same old stuff I’m working in the grocery store and going out with Antony How about you? I just got a new job selling cell phones I like it pretty well Are you (2) _ Lisa? No, we broke up about a month ago Check your answers with a classmate II Guess who I bumped into yesterday? A B Listen to the dialog Then, answer the questions at the end of the dialog (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Montel Leslie Montel Leslie Montel Leslie Montel Leslie Montel C Track Guess who I bumped into yesterday? Who? Zack Zack? Really? Where did you (1) _ him? At the mall We were both in the bookstore looking at movies Wow, you haven’t seen him for ages! What’s Zack doing these days? He works in a sandwich shop and attends Fresno Community College Did you get his phone number? We should have him over! Yeah We’re going to try and (2) _ sometime soon Check your answers with a classmate Unit On the Street III What you think of Los Angeles? Track A Listen to the dialog Then listen to the questions and answer them (A) (B) (C) (D) (A) (B) (C) (D) B Listen again and fill in the blanks Bob Lucy Bob Lucy Bob Lucy Bob Lucy Bob Lucy Bob Lucy C _? Yes, I’m looking for the Forum Theater Oh, it’s on Second Street Go two blocks down, and then turn right onto Park Street It’s on the left next to the library Thank you No problem Are you a visitor? Yes, I’m from Seattle (2) _ of Los Angeles? It’s nice, but it’s so humongous! The streets are confusing What’s Seattle like? It’s a lot smaller and cleaner Well, welcome to LA (3) _ You too Thanks again (1) Check your answers with a classmate PAIR WORK Practice the dialog using information about yourself A B A B A B A 10 Unit Hey, _ _? Not _ How _? Good I wonder where _ is _ should be here _ Here _ comes Just in time! _ is about to start Let’s go in now so we can get _ LISTENING TEST Part - Picture Description Track 172 Listen and choose the statement that best describes what you see in the picture (A) (B) (C) (D) (B) (C) (D) (A) (B) (C) (D) (A) Part - Questions and Responses Track 173 Listen and choose the best response to each question or statement (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) 114 Unit 11 Part - Short Conversations Track 174 Part - Short Talks Track 175 You will hear two dialogs, each followed by three questions Listen carefully and choose the best answer to each question You will hear two talks, each followed by three questions Listen carefully and choose the best answer to each question 10 (A) (B) (C) (D) Computers Office machinery Office furniture Filing cabinets 16 (A) (B) (C) (D) Ordering of a new product Changing the design of a new product Launch of a new product Making a new product 11 (A) (B) (C) (D) $1,600 $800 $300 $600 17 (A) (B) (C) (D) One hundred Two hundred Five hundred Three hundred 12 (A) (B) (C) (D) The discount The price The payment terms The supplier’s attitude 18 (A) (B) (C) (D) The sales manager The production manager The marketing manager The general manager 13 (A) (B) (C) (D) Because it’s in the middle of the city Because it’s the head office Because it’s a branch office Because it’s in another country 19 (A) (B) (C) (D) How to presentations How to organize meetings How to sell products How to train people 14 (A) (B) (C) (D) To the toilets To the woman’s desk To the mail room To the directors’ offices 20 (A) Because people will be thirsty (B) Because people will be thinking of going home (C) Because people will be hungry (D) Because people will get bored 15 (A) (B) (C) (D) Incoming faxes Incoming and outgoing mail Outgoing email Incoming telephone calls 21 (A) (B) (C) (D) The training day will continue Everyone will go home Everyone will go back to work The training day will finish Unit 11 In the Office 115 CULTURAL READING CV or Résumé C Track 176 Vs and résumés are both the same CV is short for “curriculum vitae,” which is Latin for “a timetable of life,” and résumé is French for a “summary.” Both refer to a document which will tell potential employers all about you and what you have done so far in your life 10 15 20 The first part of the CV contains personal information such as your full name, date of birth, nationality, and address Some companies may require other personal details Following this is the section which will show all your educational history, with details of your high school and university or college education Potential employers will look at what you have studied because this will help them to decide whether or not you would be suitable for the position you are applying for Another very important section details your work experience, showing where you have worked in the past, what you did at those companies, and how long you were there A lot of human resource managers like to know why you left your previous jobs because they want to see if you are the type of person who will stay at a company for a long time or if you are someone who moves around a lot It is very important that a CV is prepared on the computer and presented in a neat and clear format You can guarantee not to get a job if you send a CV handwritten, because this will be seen as being highly unprofessional A CV with too many errors might also cause it to be rejected Finally, CVs should be brief because potential employers may have received hundreds of CVs and won’t have time to go through all of them, so keeping it brief will increase the chance that it is read Discussion Questions How are CVs written in your country? What other information you think should be added to a CV? With this other information, how you think someone’s chance of getting a job will increase? If you have to write a CV for yourself, what would you put in it? Now consider it from the employer’s position What would you look for? 116 Unit 11 12 At the Hospital FUNCTIONS A Practice the dialogs using the expressions given in the box ► Getting a check-up Does it hurt when I touch The doctor will be with you soon Stick your tongue out for me , please _ here? Thank you Yes, it does Ahhhh ► Talking about an illness I had a high fever all night How long have you noticed this? _ _ I’ll prescribe you something Right there Where does it hurt? _ For about two days now ► Staying at the hospital At eight o’clock That’s great news! According to your chart, you’re getting better! B We’ll have to operate tomorrow _ Is it serious? Listen to the dialogs to check your answers Yes _ When does visiting time finish? Track 177 Unit 12 At the Hospital 117 MODEL DIALOG I’m going to take your blood pressure A B C Look at the picture and read the statements Circle T if you think the statement is true and F if you think it is false Then, listen to the dialog to check your answers The woman in a brown shirt is waiting for the doctor T F The doctor is taking the patient’s details T F Listen again and answer the questions at the end of the dialog (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor Patient Doctor Patient D Track 178 Hello Please come in and sit down Thank you, doctor What can I for you today? I’m here for a (1) _ check-up, please OK First of all, I’m going to take your blood pressure (2) , please Is my blood pressure OK? Yep, it’s fine It’s within (3) _ Lift up your shirt, please Oh, wait, what’s that thing called? I always forget It’s called a stethoscope I’m just going to listen to your heartbeat and your lungs How does it sound, doctor? Your heartbeat is fine, but your lungs sound congested I’m going to (4) Apart from that, am I OK? Yes, you’re fine Just (5) for seven days, and you should be much better Thank you very much, doctor Check your answers with a classmate Then practice the dialog together 118 Unit 12 SHORT DIALOGS I Why you think I should stay in the hospital? A B Listen to the dialog Then listen to the questions and answer them (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Patient Doctor Patient Doctor Patient Doctor Patient Doctor C Hello, doctor Have you (1) _ the test results? Yes, I have It’s not serious, but you need to know what you’ve got It appears that you have a serious throat infection which needs to be treated soon Is it serious enough to require hospitalization? I would say yes, at least for one night, so that we can observe your recovery Why you think I should stay in the hospital? The danger is that the infection can cause your throat to swell up, which could (2) Oh, I see I imagine you’ll be putting me on antibiotics as well That’s right Until the infection subsides, I’d like you to stay Check your answers with a classmate II Time to take your medicine A B Track 180 Listen to the dialog Then, answer the questions at the end of the dialog (A) (B) (C) (D) (A) (B) (C) (D) Listen again and fill in the blanks Nurse Patient Nurse Patient Nurse Patient Nurse Patient Nurse C Track 179 Time to take your medicine Here are your antibiotics and a glass of water Thank you What time the lights go out? At eleven o’clock, but each bed has a bedside light if you want to read That’s great What should I if I need something during the night? Just press the red button, and the (1) _ will come and see you Isn’t that button for emergencies only? No, not at all Obviously, we’d prefer that you only call for essential things like asking for water or if you need to go to the toilet Do I have to get up during the night to take my antibiotics? No Just stay in bed, and when it’s time the duty nurse will come and (2) _ to give you your prescribed dose of medication Check your answers with a classmate Unit 12 At the Hospital 119 III What can you about it? Track 181 A Listen to the dialog Then, answer the questions at the end of the dialog (A) (B) (C) (D) (A) (B) (C) (D) B Listen again and fill in the blanks Mother Doctor Mother Doctor Mother Doctor Mother Doctor Mother Doctor C Hello? Hello? We need some help here quick! Hello, ma’am, I’m a doctor How can I help you? My son fell off his bicycle and hurt himself pretty badly OK Let’s take him into this (1) over here and I’ll have a look Thank you, doctor Yes, it looks as if he’s cut himself quite badly What can you about it? First of all, I’ll (2) , and then I think it will be a good idea to x-ray his leg I hope he doesn’t have a (3) Will he need stitches on the cut? I don’t think he has broken his leg, but it’s good to check He will need about two to three stitches, though Check your answers with a classmate PAIR WORK Practice the dialog using information about yourself A B A B A B 120 Unit 12 Have you ever _ overnight at a hospital? _ Have you ever needed an _? _ Did you like the _ in the hospital? _ Did your family come and _ in the hospital? _ PRONUNCIATION A Listen carefully to the following two sounds Then pay attention to the difference in each Track 182 pair of words ɑ/ʌ [ɑ] [ʌ] lock B / luck boss / bus body / buddy got / gut dock duck hot / hut / Listen and circle the word you hear lock body dock Ron luck buddy duck run Track 183 boss got hot rob bus gut hut rub C Check your answers with a classmate D Listen and repeat the following sentences, paying Track 184 close attention to the different sounds The singer has sung the song The duck dived into the dock The dog dug deep to bury his bone My boss took the bus to the base Tommy’s mummy cured Tommy’s tummy dock duck Unit 12 At the Hospital 121 ORAL RESPONSES Listen and say your responses using information about yourself Well, Take this to a pharmacy, and that should fix you up Yes/No, Track 185 Thank you, doctor It’s About Does it WRITTEN RESPONSES Listen to the questions or statements and write your answers Track 186 _ Your blood pressure is a little high _ _ _ _ What should I about it? _ _ _ _ _ 122 Unit 12 LISTENING QUIZ Track 187 You will hear a series of dialogs and a talk, each followed by two questions Listen carefully and choose the best answer to each question (A) (B) (A) Migraine (C) Constipation (B) Food poisoning (D) Throat infection (A) She was in a car accident (C) She was hit by a train (B) She fell off her bicycle (D) She cut herself on a broken window (A) Normal (C) Above normal (B) Low (D) High (A) Every two years (C) Every year (B) Every six months (D) Every three years (A) Antibiotics (C) Aspirin (B) Nothing (D) Throat medicine (A) Stomach problems (C) Accident-related problems (B) Headaches (D) Heart attacks Stomach pains (A) 5,000 4,000 (B) 5,000 4,000 (C) Chest pains Head pains 5,000 4,000 3,000 3,000 3,000 2,000 2,000 2,000 1,000 1,000 1,000  Number of cases seen at the hospital last year  Unit 12 At the Hospital 123 LISTENING TEST Part - Picture Description Track 188 Listen and choose the statement that best describes what you see in the picture (A) (B) (C) (D) (B) (C) (D) (A) (B) (C) (D) (A) Part - Questions and Responses Track 189 Listen and choose the best response to each question or statement (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) (A) (B) (C) 124 Unit 12 Part - Short Conversations Track 190 Part - Short Talks Track 191 You will hear two dialogs, each followed by three questions Listen carefully and choose the best answer to each question You will hear two talks, each followed by three questions Listen carefully and choose the best answer to each question 10 (A) (B) (C) (D) An appointment with Dr Jameson An appointment with Dr Smith Some more medicines Advice on what to take for his pain 16 (A) (B) (C) (D) 11 (A) (B) (C) (D) The doctor’s schedule is full The clinic will be closed Dr Jameson is on holiday Dr Smith is on holiday 12 (A) (B) (C) (D) Ten o’clock on Tuesday morning Ten o’clock on Thursday morning Ten o’clock on Tuesday evening Ten o’clock on Thursday evening 17 (A) They’re not having the best day of their lives (B) They’re having the best day of their lives (C) They’re in a lot of pain (D) They’re feeling dizzy 13 (A) (B) (C) (D) The medical file The patient The results The medicine 14 (A) (B) (C) (D) Drink Eat Exercise Sleep 19 (A) It’s a staff meeting for the cleaners (B) It’s a training course for interns (C) It’s a night briefing at a hospital for nurses (D) It’s about the medical insurance system 15 (A) (B) (C) (D) To cook her last meal To sleep well To prepare an overnight bag To tell her family 20 (A) (B) (C) (D) Eight Ten Seven Six 21 (A) (B) (C) (D) To have her bed changed To have her antibiotics administered To have her blood pressure taken To have her temperature taken 18 (A) (B) (C) (D) The doctors are always late They’re not being treated properly The clinic is too cold There are no tea or coffee facilities Make a cup of coffee for patients Speak in simple English Be on time for clinic Wash their hands before coming to clinic Unit 12 At the Hospital 125 CULTURAL READING Prescription vs Non-prescription Medication P 10 15 20 25 Track 192 rescription medications are drugs which can be bought at pharmacies but only with authorization from the doctor This is because prescribed medicines are often potent and can be very dangerous for people who not have the illness for which a drug is meant to treat Also, a doctor may prescribe a certain medicine instead of another medicine for treating the same illness because of the patient’s unique health concerns For example, someone who takes another person’s prescribed medication could suffer a serious allergic reaction or some other undesirable side effect Furthermore, some medicines are addictive, and requiring a prescription helps to limit their abuse In contrast, non-prescription medicine (or over-the-counter medicine) can be bought freely without a doctor’s authorization However, these medications may not be as strong as those which are prescribed They might give you temporary relief from the symptoms but not actually treat your illness Another problem which often comes up with the use of non-prescription medications is that they can produce side effects such as drowsiness that you are not aware of With prescribed medication, the doctor will always tell you what side effects you could experience, especially if they may affect your daily routine This can be very important to know if your job involves a lot of driving or handling heavy machinery The United States is very strict about drug sale, and a pharmacy will never sell prescription medication if you not have a valid prescription If the doctor made a mistake writing one, the pharmacy will ask you to take it back to the doctor to have a new one written up No exceptions are made! Discussion Questions What types of medication can you get without a prescription in your country? Is it easy to get prescription medication without having a prescription in your country? Do you think pharmacies in your country should give more information about non-prescription medications when selling them? Do you have to pay for the prescription in your country? 126 Unit 12 Unit Contents Track Number Unit Contents Track Number Functions Track Functions Track 97 Model Dialog Track Model Dialog Track 98 Short Dialogs Track / Track / Track Short Dialogs Track 99 / Track 100 / Track 101 Pronunciation Track / Track / Track Pronunciation Track 102 / Track 103 / Track 104 Oral Responses Track Written Responses Track 10 Listening Quiz Track 11 Listening Quiz Track 107 Listening Test Track 12 / Track 13 / Track 14 / Track 15 Listening Test Track 108 / Track 109 / Track 110 / Track 111 Oral Responses Track 105 Written Responses Track 106 Cultural Reading Track 16 Cultural Reading Track 112 Functions Track 17 Functions Track 113 Model Dialog Track 18 Model Dialog Track 114 Short Dialogs Track 19 / Track 20 / Track 21 Short Dialogs Track 115 / Track 116 / Track 117 Pronunciation Track 22 / Track 23 / Track 24 Pronunciation Track 118 / Track 119 / Track 120 Oral Responses Track 25 Written Responses Track 26 Oral Responses Track 121 Written Responses Track 122 Listening Quiz Track 27 Listening Quiz Track 123 Listening Test Track 28 / Track 29 / Track 30 / Track 31 Listening Test Track 124 / Track 125 / Track 126 / Track 127 Cultural Reading Track 32 Cultural Reading Track 128 Functions Track 33 Functions Track 129 Model Dialog Track 34 Model Dialog Track 130 Short Dialogs Track 35 / Track 36 / Track 37 Short Dialogs Track 131 / Track 132 / Track 133 Pronunciation Track 38 / Track 39 / Track 40 Pronunciation Track 134 / Track 135 / Track 136 Oral Responses Track 41 Written Responses Track 42 Oral Responses Track 137 Written Responses Track 138 Listening Quiz Track 43 Listening Quiz Track 139 Listening Test Track 44 / Track 45 / Track 46 / Track 47 Listening Test Track 140 / Track 141 / Track 142 / Track 143 Cultural Reading Track 48 Cultural Reading Track 144 Functions Track 49 Functions Track 145 Model Dialog Track 50 Model Dialog Track 146 Short Dialogs Track 51 / Track 52 / Track 53 Short Dialogs Track 147 / Track 148 / Track 149 Pronunciation Track 54 / Track 55 / Track 56 Pronunciation Track 150 / Track 151 / Track 152 10 Oral Responses Track 57 Written Responses Track 58 Oral Responses Track 153 Written Responses Track 154 Listening Quiz Track 59 Listening Quiz Track 155 Listening Test Track 60 / Track 61 / Track 62 / Track 63 Listening Test Track 156 / Track 157 / Track 158 / Track 159 Cultural Reading Track 64 Cultural Reading Track 160 Functions Track 65 Functions Track 161 Model Dialog Track 66 Model Dialog Track 162 Short Dialogs Track 67 / Track 68 / Track 69 Short Dialogs Track 163 / Track 164 / Track 165 Pronunciation Track 70 / Track 71 / Track 72 Pronunciation Track 166 / Track 167 / Track 168 11 Oral Responses Track 73 Written Responses Track 74 Oral Responses Track 169 Written Responses Track 170 Listening Quiz Track 75 Listening Quiz Track 171 Listening Test Track 76 / Track 77 / Track 78 / Track 79 Listening Test Track 172 / Track 173 / Track 174 / Track 175 Cultural Reading Track 80 Cultural Reading Track 176 Track 177 Functions Track 81 Functions Model Dialog Track 82 Model Dialog Track 178 Short Dialogs Track 83 / Track 84 / Track 85 Short Dialogs Track 179 / Track 180 / Track 181 Pronunciation Track 86 / Track 87 / Track 88 Pronunciation Track 182 / Track 183 / Track 184 Oral Responses Track 89 Written Responses Track 90 Listening Quiz Track 91 Listening Quiz Track 187 Listening Test Track 92 / Track 93 / Track 94 / Track 95 Listening Test Track 188 / Track 189 / Track 190 / Track 191 Cultural Reading Track 96 Cultural Reading Track 192 12 Oral Responses Track 185 Written Responses Track 186 ... 110, 111, 1 12, 113, 114, 116, 117, 118, 121 , 122 , 123 , 124 , 126 © Shutterstock, Inc pp 7, 11, 14, 17, 18, 21 , 22 , 24 , 27 , 28 , 30, 33, 34, 37, 42, 44, 47, 57, 61, 62, 63, 64, 66, 67, 70, 72, 74, 77,... 20 , 22 , 23 , 24 , 26 , 27 , 31, 32, 34, 36, 37, 40, 43, 47, 54, 56, 57, 62, 66, 67, 74, 76, 77, 78, 84, 86, 96, 97, 1 02, 103, 104, 117, 120 © iStock International Inc pp 7, 10, 11, 12, 13, 16, 17, 21 ,... 13, 16, 17, 21 , 23 , 27 , 31, 34, 37, 38, 41, 42, 46, 47, 48, 50, 51, 52, 53, 54, 57, 61, 67, 68, 71, 72, 73, 77, 80, 81, 82, 84, 87, 88, 90, 91, 92, 93, 94, 97, 98, 100, 101, 1 02, 103, 104, 106,