Short conversation mshoatoeic kho tài liệu học tiếng anh

Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com SHORT CONVERSATION I LÝ THUYẾT Kỹ thuật làm 1.1 Phân bổ thời gian Sau câu hỏi có giây để trả lời, tổng cộng đoạn có 24 giây Tuy nhiên, em nên dùng tối đa giây đầu để trả lời câu hỏi Số thời gian lại dùng để chuẩn bị cho câu hỏi đoạn 1.2 Tổng quan câu hỏi Phần III đề thi nghe bao gồm 10 đoạn, đoạn câu hỏi Nội dung câu hỏi sau: - Câu 1: Thông tin tổng quan, hỏi nội dung Occupation, Location, Topic Nghe từ đến câu đầu đoạn hội thoại bắt key words Các em nên tạo từ vựng liên quan đến chủ đề Gas station, Hotel, Restaurant, Flight … Ví dụ (File 1) Where are the speakers? a At a gas station b In an elevator c In a kitchen d In an office Tapescript M: Fill it up with unleaded gas, please! FM: Would you like the oilcheck, too? M: Yes, and wash the windshield Ví dụ (File 2) Who are the speakers talking about? a A hairstylist b A ticket seller c A concert pianist d A singer Tapescript Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com FM: I love the way she sings M: Me too, she has a beautiful voice M: I hope we can get tickets for her concert - Câu 2: Thông tin chi tiết, câu hỏi dạng Wh- questions Bắt key word câu hỏi Tuy nhiên lưu ý keyword đáp án paraphrase Ví dụ: “When is the deadline for the report?” Chúng ta có keyword deadline Tuy nhiên, đoạn hội thoại, người nói khơng thiết dùng từ mà dùng giới từ by, before, no later than +đáp án (điểm thời gian) Hoặc đáp án set up a meeting đoạn hội thoại lại dùng từ arrange a meeting Ví dụ (File 3) Why will the woman request a vacation? a To attend the festival in her town b To take a trip to London c To relax at home d To spend time with her family Tape script FM: The Tan Film Festival is coming to Bellville next month I can’t believe it! M: Does that mean that all the big stars will make their appearance here? FM: That’s exactly what it means I am so excited I’m going to put in my request for a holiday during that time and see every movie they are going to show I’m also going to get the signatures of every star I know Would you like to join me? M: I wish I could, but I won’t be here next month The company is sending me to our head office in London for the annual managerial training for a week - Câu 3: Thông tin chi tiết/ Do-next/ Câu hỏi suy luận Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com Đối với câu hỏi dạng “What does the man offer to do?”, đáp án chắn xuất phát từ miệng người đàn ơng Dùng giới tính để xác định thứ cần nghe Ví dụ (File 4) What does the woman suggest to the man? a Buy a new machine b Report the problem to the supervisor c Call the service center boy! I havecarefully to distribute 100 copies of the d ReadM: theOh, instructions report to the board meeting, and I am nowhere near Tapescript there The copier keeps getting jammed FM: Well, look at the LCD screen on the control panel It shows that you have a paper jammed in Section B M: Let me open the lid There it is We also have a portion of a paper stuck in the corner FM: See? Don’t just panic Follow the procedures which this panel shows Then you’ll fine Đối với câu hỏi dạng suy luận, có hai dạng nhỏ Suy luận thái độ suy luận thông tin Dạng suy luận thông tin yêu cầu nghe hiểu keyword, suy luận thái độ dễ dàng đốn qua ngữ điệu người nói Ví dụ (File 5) How does the man probably feel? a Hungry b Sick c Happy d Tired Tapescript FM: That was a long ride, wasn’t it? M: Yes, it was hours on the highway in heavy traffic It’s not my idea of fun, especially in this weather It’s been raining the whole time FM: Well, at least we’re here now Look, there’s the hotel over there Let’s check in and then you can relax M: Yes I think I need a long bath before we have dinner Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com Lưu ý - Thứ tự trả lời câu hỏi khơng tn theo trình tự xuất đoạn hội thoại Thơng tin xuất câu trả lời cho câu hỏi cuối đoạn - Bẫy câu hỏi điểm thời gian Khi nghe thấy điểm thời gian, nên chờ xem có cần phải cộng trừ khoảng thời gian không để đáp án cuối Không nên chọn Ví dụ (File 6) What time does the morning class begin? a am b am c am d am Tapescript I will get up at because my class begins an hour after that I have plenty of time to wash up and walk there Practice i I Lýthuyết Phần nói chia làm phần: u ỏi Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com  Introduction: Cung cấp general information ( thong tin chung chung trả lời cho câu hỏi về: + Chủ đề: What is the topic? + Vị trí: Where is the speaker? + Nghề nghiệp: Who is the man/woman?  Body: cung cấp specific information (5thong tin cụ thể (SI Trả lời cho   câu hỏi: When How What What time… Conclusion: cung cấp 5thong tin suy (Do-next or inference) Mỗi nói có câu hỏi: Câu 1: hỏi general information Câu 2: general information specific information Câu 3: Specific information do-next II practice (30 câu theo chủ đề) DEPARTMENTS AND WORKPLACES (9 CÂU) FILE 01 (1-3) What is the conversation mainly about? a A new colleague b An application form c Hiring a new employee d College education What does the woman say is the most important qualification a A university degree b Experience in public relations Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com c Strong people skills d Computer literacy What will the speakers most likely next? a Arrange interviews b Contact candidates c Call the PR department d Review some application forms (4-6) What are the speakers discussing? a A business trip b A management conference c A training schedule d A new colleague Where did the director recently travel to? a Portland b Los angles c Las Vegas d Seattle What will the financial director next week? a Go on a business trip b Hire new office staff c Arrange a meeting d Attend a conference (7-9) What are speakers discussing? a Planning a new project b Completing an analysis c Meeting with the director d Making a presentation Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com When is the deadline a Monday b Wednesday c Thursday d Friday What will the man probably next? a Talk to a supervisor b Write a report c Cancel a meeting d Ask the woman for help ANSWER KEY AND TAPE SCRIPT C A D D B C B C A Australian accent -> American accent Questions 1-3 refer to the following conversation M: Have you received any responses/ to our advertisement for the public relations position? W: Yes, quite a lot, actually There are several applicants/that seem highly qualified for the job M: Well, as long as they have experience as a PR officer That’s the most important thing W: Many of the candidates have experience But we should also make sure/they have a strong educational background Why don’t we have a look through some of the applications? British accent -> American accent Questions 4-6 refer to the following conversation W: I just met our new financial director He started work at the office this morning M: I actually had dinner with him last night He just came back/ from an investment conference in Los Angeles/and said it was very interesting Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com W: Really? I wonder/if he made any good business contacts for us M: Well,/he mentioned that he’s going to organize a meeting with us next week to discuss some ideas he has for investment opportunities American accent -> American accent Questions 7-9 refer to the following conversation W: Did you finish the budget analysis for the production department? M: Not yet I’ve been working on my present-tation, so I haven’t had much time I don’t think the analysis will be completed/by the deadline on Thursday W: I wish I could help you, but I’m busy with the expense report Maybe you should ask for an extension M: Good idea I’ll speak to the director and ask her if I can turn it in next Wednesday MEETINGS (6 CÂU) FILE 02 (1-3) When will the meeting scheduled to begin? a At 1:00 b At 1:30 c At 2:00 d At 2:30 Why is the man concerned about the meeting ? a He is not ready for his presentation b He may be late c He can’t find the research report d He doesn’t have an agenda What is the man planning to discuss at the meeting? a Future project b Management strategies c New employees d Application processes (4-6) Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com What are the speakers mainly discussing? a Travel arrangements b Meeting topics c Construction plans d New products What is scheduled for discussion at the meeting? a Production rates b Renovation plans c Legal problems d Market trends What does the man suggest doing ? a Building a new office b Delaying a meeting c Visiting the manufacturing plant d Waiting for a decision ANSWER KEY AND TAPE SCRIPT C B A B A D British accent -> Australian accent Questions 1-3 refer to the following conversation W: We have a meeting at 2:00, right? M: Yes, we but I might be a bit late I’m interviewing an applicant for the research-er position at o’clock I don’t know how long it will take W: Do you know what’s on the meeting agenda? M: I’m going to talk about next month’s projects And Ms Rhodes will discuss our production schedule American accent -> British accent Question 4-6 refer to the following conversation M: Evelyn, have you received the memo with the agenda for Monday’s meeting? W: I have, Monday’s meeting is mostly about production rates/at the manufac-turing plant But I was wondering why there wasn’t anything listed about the renovation proposals for our new office in Baltimore Are we going to discuss that/at the meeting? Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com M: I don’t think so The legal department is still reviewing the proposals We should wait until they make a decision SHOPPING /AT THE STORE (3 CÂU) (FILE 03) (1-3) Where most likely the speakers? a In a bookstore b In a garden c In a warehouse d In a restaurant What is the man looking for? a Some garden tools b Some books c Some gloves d Some tickets What does the woman offer to do? a Email the author b Contact the manager c Call the warehouse d Deliver a purchase ANSWER KEY AND TAPE SCRIPT A B C American accent -> British accent Questions 1-3 refer to the following conversation M: hello, I’m trying to find the new novel by pat Cornwell W: yes, we have several copies available They are in our literature section on the first floor M: Great I’m also interested in a gardening book entitled The Green Thumb’s Guide Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com W: I’m afraid we don’t have the book here, but there might be one at our warehouse Let me call them for you/and see if they have a copy If they do,/ I am sure we can have it here by tomorrow morning MAKE A RESERVATION (3 CÂU) FILE 04 (1-3) What type of business is the man calling? a A hotel b A restaurant c An airport d A convention center What does the man want to do? a Make a dinner reservation b Inquire about the menu c Book a hotel room d Cancel an appointment According to the woman , what is available? a An airport shuttle service b A discount price c A room service d An outdoor table ANSWER KEY AND TAPE SCRIPT B A D W: Good afternoon, Mahal Indian Restaurant May I help you? M: Yes, I would like to reserve a table for people/on Friday, April Do you have anything available? W: Let me check for you Yes, we have several tables We also have an outdoor table/on the terrace with a view of the sea M: A regular table sounds just fine Could I make the reservation for o’clock Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com LEISURE AND ENTERTAINMENT (3 CÂU) FILE 05 Who most likely the woman ? a An opera singer b A security guard c A sales person d A theater manager What does the man want to do? a Go to the cinema b Attend a performance c Make travel arrangements d Reserve a table for dinner How many tickets does the man want to buy? a One b Two c Three d Four ANSWER KEY AND TAPE SCRIPT C B B M: hi, I’d like to buy two tickets for the opera starting at o’clock on Saturday W: I’m sorry, but tickets for Saturday’s performance are all sold out M: I see Are there any tickets available for the Sunday performances? W: Yes, we have some tickets left for the 6:00 P.M performance There are three different types of tickets Their prices are 100,75, and 50 dollars Which one would you like? Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com DELIVERY AND PLACING AN ORDER (6 CÂU) FILE 06 (1-3) Who most likely the woman? a An office supply company employee b A bank representative c An engineer d A salesperson Why did the woman call the man? a To confirm an address b To ask about payment c To advertise a new service d To request a credit card number What will the man probably give the woman? a A copy of the order form b His telephone number c A billing address d His account information (4-6) What is the purpose of Ms Howe’s phone call? a To ask for the price list b To inquire about shipping services c To make a dinner reservation d To find out the status of an order What does the man tell Ms Howe? a The items have not been ordered b The items are out of stock c The items have been shipped d The items were damaged What does Ms Howe request? a A refund for her purchase b Faster delivery of the order c A purchase of kitchen supplies d Discussion with the manager ANSWER KEY AND TAPE SCRIPT Cơ sở Hà Nội: Cơ sở 1: 89 Tô Vĩnh Diện, Thanh Xuân, Hà Nôi – 0466 811 242 Cơ sở 2: 26/203 Hoàng Quốc Việt, Cầu Giấy, Hà Nội – 0462 956 406 Cơ sở 3: 141 Bạch Mai, Q Hai Bà Trưng, Hà Nội – 0462 935 446 Cơ sở HCM: Cơ sở 1: 49 A Phan Đăng Lưu, P,3, Q Bình Thạnh, HCM – 0866 85 65 69 Cơ sở 2: 569 Sư Vạn Hạnh, P.13, Q.10, HCM – 0866 88 22 77 Cơ sở 3: 82 Lê Văn Việt, P Hiệp Phú, Q.9, HCM – 0866 54 88 77 Cơ sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www.mshoatoeic.com; Email: giang.nguyen@mshoatoeic.com A C A D C B Questions 1-3 refer to the following conversation W: Hello, Mr Tortelli, I’m calling from Harrelson Office Supplies I received payment for your last order, nut you didn’t send us the full amount M: really? The last bill I got/was for $200/and I sent that amount last week W: Our records show/ that you were also sent a bill/ for some ink cartridges M: There must be some mistake I didn’t order any cartridges I can send you a copy of the order form if you want Questions 4-6 refer to the following conversation W: Good morning/this is Rebecca Howe call-ing from Woody’s Restaurant I ordered some serving dishes a month ago, but they still haven’t arrived I want to know when they will be delivered M: I’ll check that for you right now Yes, your order was sent days ago and should ar-rive by the end of this week W: oh no, I need them by tomorrow Is there any way to speed up the delivery? M: I’m not sure Let me call the warehouse and see if there is something I can ... Bình, HCM – 0862 867 159 Website: http://www .mshoatoeic. com; Email: giang.nguyen @mshoatoeic. com A C A D C B Questions 1-3 refer to the following conversation W: Hello, Mr Tortelli, I’m calling... sở 4: 427 Cộng Hoà, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www .mshoatoeic. com; Email: giang.nguyen @mshoatoeic. com Đối với câu hỏi dạng “What does the man offer to do?”, đáp án chắn... Cơ sở 4: 427 Cộng Hồ, P 15, Q Tân Bình, HCM – 0862 867 159 Website: http://www .mshoatoeic. com; Email: giang.nguyen @mshoatoeic. com Lưu ý - Thứ tự trả lời câu hỏi khơng tuân theo trình tự xuất đoạn