UNIT READING WHAT IS MANAGEMENT? PRE-READING TASKS: Discussion – Pair work Do you think you are/ can be a good manager? What you think makes a good manager? Which four of the following qualities you think are the most important? A being decisive: able to make quick decisions B being efficient: doing things quickly, not leaving tasks unfinished, having a tidy desk, and so on C being friendly and sociable D being able to communicate with people E being logical, rational and analytical F being able to motivate and inspire and lead people G being authoritative; able to give orders H being competent: knowing one’s job perfectly, as well as the work of one’s subordinates I being persuasive: able to convince people to things J having good ideas K being highly educated and knowing a lot about the world L being prepared to work 50 to 60 hours a week M wanting to make a lot of money Which of these qualities can be acquired? Which must you be born with? What you think are the three most important characteristics of a good manager? Which of them you possess? Advanced Program – English Module – Supplementary Materials VOCABULARY PREPARATION Match up these verbs and nouns to make common collocations allocate communicate develop make measure motivate perform set achieve 10 supervise decisions information jobs objectives people performance resources strategies subordinates goals Match up the following words & definitions Consultant A a plan for achieving success Crisis B A new idea or method Innovation C A person with a less important position in an organization Objective (noun) D A person who provides expert advice to a company Promotion E A situation of danger or difficulty Public sector F Something you plan to or achieve Strategy G The section of the economy under government control Subordinate H When someone is raised to a higher or more important position Fill in the blanks with a correct preposition The success or failure of a company depends _ the quality of their managers One well-known classification of the tasks of a manager comes _ Peter Drucker According to Drucker, the work of a manager can be divided five tasks Managers have to communicate objectives the people responsible attaining them They have to work _ people in other areas and functions Managers have to see whether the objectives or targets set _ the organization are being achieved Top managers have to manage a business’s relations _ customers, suppliers and so on They have to deal _ any crisis that arises Some people are good management 10 Some people will be unable to put management techniques _ practice Advanced Program – English Module – Supplementary Materials WHILE READING TASKS Complete the guided notes The reason why management is important ………………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………… Fill in the following diagram with five tasks of a manager’s work suggested by Peter Drucker THE WORK OF A MANAGER …………………… ……………………… …………………… ……………………… ……………………… Comprehension Define which task each of the following activities belongs to Activities Task A Define goals B Choose the right people for each task C Encourage people to work D Find out the way to achieve the targets E Check if the objectives are being achieved F Provide human resources and money G Make sure that the objectives are clear to staf H Find out methods to attain the objectives I Consider the staf’s salary J Help the staf improve their abilities K Decide who should be raised to a higher position L Encourage team work M Deal with diferent people in diferent fields Advanced Program – English Module – Supplementary Materials True or False? A company’s top managers need to take only the current situation of their company into account The management board of a company should be flexible when dealing with its problems Answer the following questions Management is not completely scientific – but it is a human skill Why? …………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………… Why are excellent managers quite rare according to the text? …………………………………………………………………………………………………………………… What does each of the underlined part refer to? “Drucker was an American business professor and consultant who is often called things like ‘The Father of Modern Management’ “ and for each individual member of it are being achieved Words and expressions 10 Find words in the text with the following meanings a Goals b An urgent, difficult or dangerous situation c Succeed in achieving something d People who have lower positions and less power in an organization e Make small changes to improve something Advanced Program – English Module – Supplementary Materials POST READING TASKS VOCABULARY REVIEW Complete the following sentences with these words Achieved – board of directors – communicate – innovations – manageable – performance – resources – setting – supervise Managers have to decide how best to allocate the human, physical and capital ………………………………… available to them Managers – logically – have to make sure that the jobs and tasks given to their subordinates are ……………………… There is no point in ………………… objectives if you don’t ………………… them to your staf Managers have to ……………………… their subordinates, and to measure, and try to improve, their ……………………… Managers have to check whether objectives and targets are being ……………………… A top manager whose performance is unsatisfactory can be dismissed by the company’s ………………………… Top managers are responsible for the ……………………… that will allow a company to adapt to a changing world Use the word combinations you have learned from the reading text to complete the sentences below After an organization has ……………………………… , it has to make sure that it achieves them Managers have to find the best way to …………………… all the human, physical and capital ……………………… available to them Some people ………………… …………………… better on their own while others work better in teams Managers …………………… the work of their ……………………… and try to develop their abilities Managers …………………… the ……………………… of their staf to see whether they are reaching their targets Top managers have to be prepared to …………………… ………………… …………………… if they occur and then have to ……………………… quick ……………………… Advanced Program – English Module – Supplementary Materials TASK Write full sentences using the words given and adding any necessary words Management/ important / because / success / failure / companies / often depend/ quality / their managers …………………………………………………………………………………………………………………………… According to Drucker - “the father of Modern Management” a manager’s work can / divide/ five tasks …………………………………………………………………………………………………………………………… first task / involve/ set / objectives, develop/ strategies, plans and precise tactics and / allocate resources / people and money …………………………………………………………………………………………………………………………… second task / involve / organize Managers/ have / select people / perform the tasks …………………………………………………………………………………………………………………………… / third task, managers / need / social skills / motivation and communication …………………………………………………………………………………………………………………………… fourth task / require/ managers / measure / performance / their staf to check whether / objectives / achieve (present continuous tense) …………………………………………………………………………………………………………………………… last task / be / develop people – both the managers themselves / their managers …………………………………………………………………………………………………………………………… When necessary, top managers / have / consider/ future and modify / objectives …………………………………………………………………………………………………………………………… They also have / manage /a business’s relations / customers …………………………………………………………………………………………………………………………… 10 Besides they also have / deal / any crisis / arise …………………………………………………………………………………………………………………………… Advanced Program – English Module – Supplementary Materials ... people are good management 10 Some people will be unable to put management techniques _ practice Advanced Program – English Module – Supplementary Materials WHILE READING TASKS Complete the... improve something Advanced Program – English Module – Supplementary Materials POST READING TASKS VOCABULARY REVIEW Complete the following sentences with these words Achieved – board of directors... Management’ “ and for each individual member of it are being achieved Words and expressions 10 Find words in the text with the following meanings a Goals b An urgent, difficult or dangerous