SURVEY OF ACADEMIC LIBRARY DATABASE LICENSING PRACTICES, 2016-17 EDITION ©2016 Primary Research Group Inc ISBN 978-1-57440-399-2 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Survey of Academic Library Database Licensing Practices, 2016-17 Edition THE QUESTIONNAIRE 18 PARTICIPANTS LIST 25 Characteristics of the Sample 26 SUMMARY OF MAIN FINDINGS 27 Characteristics of the Sample 27 Expenditures for Licensing Online Content by Academic Year 27 Licensing Expenditures for 2014-2015 27 Licensing Expenditures for 2015-2016 28 Licensing Expenditures Anticipated for 2016-2017 28 Number of Independent Licenses for Online Content by Academic Year 29 Preferred Database Vendors 30 Percent of Personal Work Time Spent Searching on Google Scholar 30 Opinions about File Sharing Web Sites that Make Copyrighted Publications Available at No Charge 30 Uses of Staff Time Spent on Online Information 31 Spending on eBooks 31 Spending on Bundled Journals Packages 32 Additions of Subtractions Contemplated to the Online Subscription Base 32 Impact of Mobile Computing 32 Role of Consortiums 32 Interest in Databases to Aid in Course Development 33 Content License Pricing 33 Disputes with Information Vendors and Use of Attorneys 33 Invoicing and Payment 34 Success (or not) in Negotiating Contract Terms 34 Disappointing Experiences with Information Vendors 35 Table 1.1 What is the full time equivalent staff of your library? 36 Table 1.2 What is the full time equivalent staff of your library? Broken out for public and private colleges 36 Table 1.3 What is the full time equivalent staff of your library? Broken out by Annual Tuition, $ 36 Table 1.4 What is the full time equivalent staff of your library? Broken out by Enrollment 36 Table 1.5 What is the full time equivalent staff of your library? Broken out by Type or Carnegie class of the institution 37 Table How much did (will) your library spend (in US$) for content licensed online or with joint online access/print format (but not for print alone) in the following years? 38 Table 2.1.1 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2014-15? (In US$) 38 Table 2.1.2 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2014-15? (In US$) Broken out for public and private colleges 38 Table 2.1.3 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2014-15? (In US$) Broken out by Annual Tuition, $ 38 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 2.1.4 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2014-15? (In US$) Broken out by Enrollment 39 Table 2.1.5 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2014-15? (In US$) Broken out by Type or Carnegie class of the institution 39 Table 2.2.1 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2015-16? (In US$) 39 Table 2.2.2 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2015-16? (In US$) Broken out for public and private colleges 40 Table 2.2.3 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2015-16? (In US$) Broken out by Annual Tuition, $ 40 Table 2.2.4 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2015-16? (In US$) Broken out by Enrollment 40 Table 2.2.5 How much did your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2015-16? (In US$) Broken out by Type or Carnegie class of the institution 41 Table 2.3.1 How much will your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2016-17 (anticipated)? (In US$) 42 Table 2.3.2 How much will your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2016-17 (anticipated)? (In US$) Broken out for public and private colleges 42 Table 2.3.3 How much will your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2016-17 (anticipated)? (In US$) Broken out by Annual Tuition, $ 42 Table 2.3.4 How much will your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2016-17 (anticipated)? (In US$) Broken out by Enrollment 42 Table 2.3.5 How much will your library spend for content licensed online or with joint online access/print format (but not for print alone) in 2016-17 (anticipated)? (In US$) Broken out by Type or Carnegie class of the institution 43 Table For each of the following years, how many independent licenses for online accessed content (or such content combined with print) did (will) your library maintain? 44 Table 3.1.1 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2014-15? 44 Table 3.1.2 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2014-15? Broken out for public and private colleges 44 Table 3.1.3 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2014-15? Broken out by Annual Tuition, $ 44 Table 3.1.4 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2014-15? Broken out by Enrollment 45 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 3.1.5 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2014-15? Broken out by Type or Carnegie class of the institution 45 Table 3.2.1 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2015-16? 45 Table 3.2.2 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2015-16? Broken out for public and private colleges 45 Table 3.2.3 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2015-16? Broken out by Annual Tuition, $ 46 Table 3.2.4 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2015-16? Broken out by Enrollment 46 Table 3.2.5 How many independent licenses for online accessed content (or such content combined with print) did your library maintain in 2015-16? Broken out by Type or Carnegie class of the institution 46 Table 3.3.1 How many independent licenses for online accessed content (or such content combined with print) will your library maintain in 2016-17 (projected)? 46 Table 3.3.2 How many independent licenses for online accessed content (or such content combined with print) will your library maintain in 2016-17 (projected)? Broken out for public and private colleges 47 Table 3.3.3 How many independent licenses for online accessed content (or such content combined with print) will your library maintain in 2016-17 (projected)? Broken out by Annual Tuition, $ 47 Table 3.3.4 How many independent licenses for online accessed content (or such content combined with print) will your library maintain in 2016-17 (projected)? Broken out by Enrollment 47 Table 3.3.5 How many independent licenses for online accessed content (or such content combined with print) will your library maintain in 2016-17 (projected)? Broken out by Type or Carnegie class of the institution 48 Which database vendor would you say provides the best training and what is good about it? 49 Table 4.1 About what percentage of your personal time spent searching on online databases is spent on Google Scholar? 51 Table 4.2 About what percentage of your personal time spent searching on online databases is spent on Google Scholar? Broken out for public and private colleges 51 Table 4.3 About what percentage of your personal time spent searching on online databases is spent on Google Scholar? Broken out by Annual Tuition, $ 51 Table 4.4 About what percentage of your personal time spent searching on online databases is spent on Google Scholar? Broken out by Enrollment 52 Table 4.5 About what percentage of your personal time spent searching on online databases is spent on Google Scholar? Broken out by Type or Carnegie class of the institution 52 Table 5.1 Which phrase best sums up your personal feelings about file sharing sites predominantly in Russia and countries that were formerly part of the old Soviet Union which make available at no charge copyright articles from major publishers, particularly in scientific and medical disciplines, that one would otherwise have to pay for in most cases to obtain access Keep in mind that responses are confidential 53 Table 5.2 Which phrase best sums up your personal feelings about file sharing sites predominantly in Russia and countries that were formerly part of the old Soviet Union which Survey of Academic Library Database Licensing Practices, 2016-17 Edition make available at no charge copyright articles from major publishers, particularly in scientific and medical disciplines, that one would otherwise have to pay for in most cases to obtain access Keep in mind that responses are confidential Broken out for public and private colleges 54 Table 5.3 Which phrase best sums up your personal feelings about file sharing sites predominantly in Russia and countries that were formerly part of the old Soviet Union which make available at no charge copyright articles from major publishers, particularly in scientific and medical disciplines, that one would otherwise have to pay for in most cases to obtain access Keep in mind that responses are confidential Broken out by Annual Tuition, $ 55 Table 5.4 Which phrase best sums up your personal feelings about file sharing sites predominantly in Russia and countries that were formerly part of the old Soviet Union which make available at no charge copyright articles from major publishers, particularly in scientific and medical disciplines, that one would otherwise have to pay for in most cases to obtain access Keep in mind that responses are confidential Broken out by Enrollment 56 Table 5.5 Which phrase best sums up your personal feelings about file sharing sites predominantly in Russia and countries that were formerly part of the old Soviet Union which make available at no charge copyright articles from major publishers, particularly in scientific and medical disciplines, that one would otherwise have to pay for in most cases to obtain access Keep in mind that responses are confidential Broken out by Type or Carnegie class of the institution 57 5.6 Comments: 58 Table For each of the following tasks has the use of library staff time in recent years increased, decreased or remained about the same? 59 Table 6.1.1 Has the use of library staff time for examining database contracts in recent years increased, decreased or remained about the same? 59 Table 6.1.2 Has the use of library staff time for examining database contracts in recent years increased, decreased or remained about the same? Broken out for public and private colleges 59 Table 6.1.3 Has the use of library staff time for examining database contracts in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 59 Table 6.1.4 Has the use of library staff time for examining database contracts in recent years increased, decreased or remained about the same? Broken out by Enrollment 60 Table 6.1.5 Has the use of library staff time for examining database contracts in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 60 Table 6.2.1 Has the use of library staff time for examining eBook contracts in recent years increased, decreased or remained about the same? 60 Table 6.2.2 Has the use of library staff time for examining eBook contracts in recent years increased, decreased or remained about the same? Broken out for public and private colleges 61 Table 6.2.3 Has the use of library staff time for examining eBook contracts in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 61 Table 6.2.4 Has the use of library staff time for examining eBook contracts in recent years increased, decreased or remained about the same? Broken out by Enrollment 61 Table 6.2.5 Has the use of library staff time for examining eBook contracts in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 62 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 6.3.1 Has the use of library staff time for monitoring publisher compliance with contract terms in recent years increased, decreased or remained about the same? 62 Table 6.3.2 Has the use of library staff time for monitoring publisher compliance with contract terms in recent years increased, decreased or remained about the same? Broken out for public and private colleges 62 Table 6.3.3 Has the use of library staff time for monitoring publisher compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 63 Table 6.3.4 Has the use of library staff time for monitoring publisher compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Enrollment 63 Table 6.3.5 Has the use of library staff time for monitoring publisher compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 64 Table 6.4.1 Has the use of library staff time for monitoring library compliance with contract terms in recent years increased, decreased or remained about the same? 64 Table 6.4.2 Has the use of library staff time for monitoring library compliance with contract terms in recent years increased, decreased or remained about the same? Broken out for public and private colleges 64 Table 6.4.3 Has the use of library staff time for monitoring library compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 65 Table 6.4.4 Has the use of library staff time for monitoring library compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Enrollment 65 Table 6.4.5 Has the use of library staff time for monitoring library compliance with contract terms in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 66 Table 6.5.1 Has the use of library staff time for training library patrons in database use in recent years increased, decreased or remained about the same? 66 Table 6.5.2 Has the use of library staff time for training library patrons in database use in recent years increased, decreased or remained about the same? Broken out for public and private colleges 66 Table 6.5.3 Has the use of library staff time for training library patrons in database use in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 67 Table 6.5.4 Has the use of library staff time for training library patrons in database use in recent years increased, decreased or remained about the same? Broken out by Enrollment 67 Table 6.5.5 Has the use of library staff time for training library patrons in database use in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 68 Table 6.6.1 Has the use of library staff time for seeking out new databases in recent years increased, decreased or remained about the same? 68 Table 6.6.2 Has the use of library staff time for seeking out new databases in recent years increased, decreased or remained about the same? Broken out for public and private colleges 68 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 6.6.3 Has the use of library staff time for seeking out new databases in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 69 Table 6.6.4 Has the use of library staff time for seeking out new databases in recent years increased, decreased or remained about the same? Broken out by Enrollment 69 Table 6.6.5 Has the use of library staff time for seeking out new databases in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 70 Table 6.7.1 Has the use of library staff time for assuring patron access to databases increased, decreased or remained about the same in recent years? 70 Table 6.7.2 Has the use of library staff time for assuring patron access to databases increased, decreased or remained about the same in recent years? Broken out for public and private colleges 70 Table 6.7.3 Has the use of library staff time for assuring patron access to databases increased, decreased or remained about the same in recent years? Broken out by Annual Tuition, $ 71 Table 6.7.4 Has the use of library staff time for assuring patron access to databases increased, decreased or remained about the same in recent years? Broken out by Enrollment 71 Table 6.7.5 Has the use of library staff time for assuring patron access to databases increased, decreased or remained about the same in recent years? Broken out by Type or Carnegie class of the institution 72 Table 6.8.1 Has the use of library staff time for disputers with vendors in recent years increased, decreased or remained about the same? 72 Table 6.8.2 Has the use of library staff time for disputers with vendors in recent years increased, decreased or remained about the same? Broken out for public and private colleges 72 Table 6.8.3 Has the use of library staff time for disputers with vendors in recent years increased, decreased or remained about the same? Broken out by Annual Tuition, $ 73 Table 6.8.4 Has the use of library staff time for disputers with vendors in recent years increased, decreased or remained about the same? Broken out by Enrollment 73 Table 6.8.5 Has the use of library staff time for disputers with vendors in recent years increased, decreased or remained about the same? Broken out by Type or Carnegie class of the institution 74 Table How much did (will) your library spend (in US$) for e-book licenses in the following years: 75 Table 7.1.1 How much did your library spend for e-book licenses in 2014-15? (In US$) 75 Table 7.1.2 How much did your library spend for e-book licenses in 2014-15? (In US$) Broken out for public and private colleges 75 Table 7.1.3 How much did your library spend for e-book licenses in 2014-15? (In US$) Broken out by Annual Tuition, $ 75 Table 7.1.4 How much did your library spend for e-book licenses in 2014-15? (In US$) Broken out by Enrollment 75 Table 7.1.5 How much did your library spend for e-book licenses in 2014-15? (In US$) Broken out by Type or Carnegie class of the institution 76 Table 7.2.1 How much did your library spend for e-book licenses in 2015-16? (In US$) 76 Table 7.2.2 How much did your library spend for e-book licenses in 2015-16? (In US$) Broken out for public and private colleges 76 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 7.2.3 How much did your library spend for e-book licenses in 2015-16? (In US$) Broken out by Annual Tuition, $ 76 Table 7.2.4 How much did your library spend for e-book licenses in 2015-16? (In US$) Broken out by Enrollment 77 Table 7.2.5 How much did your library spend for e-book licenses in 2015-16? (In US$) Broken out by Type or Carnegie class of the institution 77 Table 7.3.1 How much will your library spend for e-book licenses in 2016-17 (projected)? (In US$) 77 Table 7.3.2 How much will your library spend for e-book licenses in 2016-17 (projected)? (In US$) Broken out for public and private colleges 77 Table 7.3.3 How much will your library spend for e-book licenses in 2016-17 (projected)? (In US$) Broken out by Annual Tuition, $ 78 Table 7.3.4 How much will your library spend for e-book licenses in 2016-17 (projected)? (In US$) Broken out by Enrollment 78 Table 7.3.5 How much will your library spend for e-book licenses in 2016-17 (projected)? (In US$) Broken out by Type or Carnegie class of the institution 78 Table How much did (will) your library spend (in US$) for bundled journal package licenses in the following years: (include print if combined with eAccess) 79 Table 8.1.1 How much did your library spend for bundled journal package licenses in 201415? (In US$) (include print if combined with eAccess) 79 Table 8.1.2 How much did your library spend for bundled journal package licenses in 201415? (In US$) (Include print if combined with eAccess) Broken out for public and private colleges 79 Table 8.1.3 How much did your library spend for bundled journal package licenses in 201415? (In US$) (Include print if combined with eAccess) Broken out by Annual Tuition, $ 79 Table 8.1.4 How much did your library spend for bundled journal package licenses in 201415? (In US$) (Include print if combined with eAccess) Broken out by Enrollment 80 Table 8.1.5 How much did your library spend for bundled journal package licenses in 201415? (In US$) (Include print if combined with eAccess) Broken out by Type or Carnegie class of the institution 80 Table 8.2.1 How much did your library spend for bundled journal package licenses in 201516? (In US$) (Include print if combined with eAccess) 80 Table 8.2.2 How much did your library spend for bundled journal package licenses in 201516? (In US$) (Include print if combined with eAccess) Broken out for public and private colleges 81 Table 8.2.3 How much did your library spend for bundled journal package licenses in 201516? (In US$) (Include print if combined with eAccess) Broken out by Annual Tuition, $ 81 Table 8.2.4 How much did your library spend for bundled journal package licenses in 201516? (In US$) (Include print if combined with eAccess) Broken out by Enrollment 81 Table 8.2.5 How much did your library spend for bundled journal package licenses in 201516? (In US$) (Include print if combined with eAccess) Broken out by Type or Carnegie class of the institution 82 Table 8.3.1 How much will your library spend for bundled journal package licenses in 201617 (projected)? (In US$) (Include print if combined with eAccess) 82 Table 8.3.2 How much will your library spend for bundled journal package licenses in 201617 (projected)? (In US$) (Include print if combined with eAccess) Broken out for public and private colleges 82 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 8.3.3 How much will your library spend for bundled journal package licenses in 201617 (projected)? (In US$) (Include print if combined with eAccess) Broken out by Annual Tuition, $ 83 Table 8.3.4 How much will your library spend for bundled journal package licenses in 201617 (projected)? (In US$) (Include print if combined with eAccess) Broken out by Enrollment 83 Table 8.3.5 How much will your library spend for bundled journal package licenses in 201617 (projected)? (In US$) (Include print if combined with eAccess) Broken out by Type or Carnegie class of the institution 83 What major additions or subtractions (or both) to your online subscription base are you planning or contemplating? 84 Table About what percentage of online database use at your library is accounted for by access through each of the following means? 86 Table 9.1.1 About what percentage of online database use at your library is accounted for by access through laptops? 86 Table 9.1.2 About what percentage of online database use at your library is accounted for by access through laptops? Broken out for public and private colleges 86 Table 9.1.3 About what percentage of online database use at your library is accounted for by access through laptops? Broken out by Annual Tuition, $ 86 Table 9.1.4 About what percentage of online database use at your library is accounted for by access through laptops? Broken out by Enrollment 86 Table 9.1.5 About what percentage of online database use at your library is accounted for by access through laptops? Broken out by Type or Carnegie class of the institution 87 Table 9.2.1 About what percentage of online database use at your library is accounted for by access through fixed computer workstations? 87 Table 9.2.2 About what percentage of online database use at your library is accounted for by access through fixed computer workstations? Broken out for public and private colleges 87 Table 9.2.3 About what percentage of online database use at your library is accounted for by access through fixed computer workstations? Broken out by Annual Tuition, $ 88 Table 9.2.4 About what percentage of online database use at your library is accounted for by access through fixed computer workstations? Broken out by Enrollment 88 Table 9.2.5 About what percentage of online database use at your library is accounted for by access through fixed computer workstations? Broken out by Type or Carnegie class of the institution 88 Table 9.3.1 About what percentage of online database use at your library is accounted for by access through smartphones? 89 Table 9.3.2 About what percentage of online database use at your library is accounted for by access through smartphones? Broken out for public and private colleges 89 Table 9.3.3 About what percentage of online database use at your library is accounted for by access through smartphones? Broken out by Annual Tuition, $ 89 Table 9.3.4 About what percentage of online database use at your library is accounted for by access through smartphones? Broken out by Enrollment 89 Table 9.3.5 About what percentage of online database use at your library is accounted for by access through smartphones? Broken out by Type or Carnegie class of the institution 90 Table 9.4.1 About what percentage of online database use at your library is accounted for by access through tablet computers? 90 Table 9.4.2 About what percentage of online database use at your library is accounted for by access through tablet computers? Broken out for public and private colleges 90 10 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 18.1 What percentage of your database license contracts have ever been formally audited by a publisher or other information vendor? Entire sample Mean 0.00 Median 0.00 Minimum 0.00 Maximum 0.00 Table 19 To the best of you knowledge has your organization done any of the following for its librarians entrusted with negotiating database contracts? Table 19.1.1 To the best of you knowledge has your organization paid for a course in negotiating skills for its librarians entrusted with negotiating database contracts? Entire sample No Answer 79.31% Yes 6.90% No 13.79% Table 19.1.2 To the best of you knowledge has your organization paid for a course in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out for public and private colleges Is your college public or private? Public Private No Answer Yes No 82.35% 75.00% 11.76% 0.00% 5.88% 25.00% Table 19.1.3 To the best of you knowledge has your organization paid for a course in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 No Answer 87.50% 71.43% 85.71% 71.43% Yes 0.00% 14.29% 14.29% 0.00% No 12.50% 14.29% 0.00% 28.57% 122 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.1.4 To the best of you knowledge has your organization paid for a course in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 No Answer 87.50% 71.43% 100.00% 57.14% Yes 0.00% 0.00% 0.00% 28.57% No 12.50% 28.57% 0.00% 14.29% Table 19.1.5 To the best of you knowledge has your organization paid for a course in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University No Answer Yes No 100.00% 50.00% 87.50% 0.00% 0.00% 0.00% 0.00% 50.00% 12.50% 66.67% 22.22% 11.11% Table 19.2.1 To the best of you knowledge has your organization paid for a webinar in negotiating skills for its librarians entrusted with negotiating database contracts? Entire sample No Answer 79.31% Yes 13.79% No 6.90% Table 19.2.2 To the best of you knowledge has your organization paid for a webinar in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out for public and private colleges Is your college public or private? Public Private No Answer Yes No 82.35% 75.00% 11.76% 16.67% 5.88% 8.33% 123 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.2.3 To the best of you knowledge has your organization paid for a webinar in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 No Answer 87.50% 71.43% 85.71% 71.43% Yes 12.50% 0.00% 14.29% 28.57% No 0.00% 28.57% 0.00% 0.00% Table 19.2.4 To the best of you knowledge has your organization paid for a webinar in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 No Answer 87.50% 71.43% 100.00% 57.14% Yes 0.00% 28.57% 0.00% 28.57% No 12.50% 0.00% 0.00% 14.29% Table 19.2.5 To the best of you knowledge has your organization paid for a webinar in negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University No Answer Yes No 100.00% 50.00% 87.50% 0.00% 25.00% 12.50% 0.00% 25.00% 0.00% 66.67% 22.22% 11.11% Table 19.3.1 To the best of you knowledge has your organization developed a video or other tutorial in negotiating skills for materials acquisition librarians or others entrusted with negotiations with information vendors for its librarians entrusted with negotiating database contracts? Entire sample No Answer 79.31% Yes 0.00% No 20.69% 124 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.3.2 To the best of you knowledge has your organization developed a video or other tutorial in negotiating skills for materials acquisition librarians or others entrusted with negotiations with information vendors for its librarians entrusted with negotiating database contracts? Broken out for public and private colleges Is your college public or private? Public Private No Answer Yes No 82.35% 75.00% 0.00% 0.00% 17.65% 25.00% Table 19.3.3 To the best of you knowledge has your organization developed a video or other tutorial in negotiating skills for materials acquisition librarians or others entrusted with negotiations with information vendors for its librarians entrusted with negotiating database contracts? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 No Answer 87.50% 71.43% 85.71% 71.43% Yes 0.00% 0.00% 0.00% 0.00% No 12.50% 28.57% 14.29% 28.57% Table 19.3.4 To the best of you knowledge has your organization developed a video or other tutorial in negotiating skills for materials acquisition librarians or others entrusted with negotiations with information vendors for its librarians entrusted with negotiating database contracts? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 No Answer 87.50% 71.43% 100.00% 57.14% Yes 0.00% 0.00% 0.00% 0.00% No 12.50% 28.57% 0.00% 42.86% 125 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.3.5 To the best of you knowledge has your organization developed a video or other tutorial in negotiating skills for materials acquisition librarians or others entrusted with negotiations with information vendors for its librarians entrusted with negotiating database contracts? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University No Answer Yes No 100.00% 50.00% 87.50% 0.00% 0.00% 0.00% 0.00% 50.00% 12.50% 66.67% 0.00% 33.33% Table 19.4.1 To the best of you knowledge has your organization paid for a degree strongly related to the acquisition or development of negotiating skills for its librarians entrusted with negotiating database contracts? Entire sample No Answer 79.31% Yes 0.00% No 20.69% Table 19.4.2 To the best of you knowledge has your organization paid for a degree strongly related to the acquisition or development of negotiating skills for its librarians entrusted with negotiating database contracts? Broken out for public and private colleges Is your college public or private? Public Private No Answer Yes No 82.35% 75.00% 0.00% 0.00% 17.65% 25.00% 126 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.4.3 To the best of you knowledge has your organization paid for a degree strongly related to the acquisition or development of negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 No Answer 87.50% 71.43% 85.71% 71.43% Yes 0.00% 0.00% 0.00% 0.00% No 12.50% 28.57% 14.29% 28.57% Table 19.4.4 To the best of you knowledge has your organization paid for a degree strongly related to the acquisition or development of negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 No Answer 87.50% 71.43% 100.00% 57.14% Yes 0.00% 0.00% 0.00% 0.00% No 12.50% 28.57% 0.00% 42.86% Table 19.4.5 To the best of you knowledge has your organization paid for a degree strongly related to the acquisition or development of negotiating skills for its librarians entrusted with negotiating database contracts? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University No Answer Yes No 100.00% 50.00% 87.50% 0.00% 0.00% 0.00% 0.00% 50.00% 12.50% 66.67% 0.00% 33.33% Table 19.5.1 To the best of you knowledge has your organization formally evaluated the negotiating skills of its librarians entrusted with negotiating database contracts? Entire sample No Answer 79.31% Yes 3.45% No 17.24% 127 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 19.5.2 To the best of you knowledge has your organization formally evaluated the negotiating skills of its librarians entrusted with negotiating database contracts?) Broken out for public and private colleges Is your college public or private? Public Private No Answer Yes No 82.35% 75.00% 0.00% 8.33% 17.65% 16.67% Table 19.5.3 To the best of you knowledge has your organization formally evaluated the negotiating skills of its librarians entrusted with negotiating database contracts? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 No Answer 87.50% 71.43% 85.71% 71.43% Yes 0.00% 14.29% 0.00% 0.00% No 12.50% 14.29% 14.29% 28.57% Table 19.5.4 To the best of you knowledge has your organization formally evaluated the negotiating skills of its librarians entrusted with negotiating database contracts? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 No Answer 87.50% 71.43% 100.00% 57.14% Yes 12.50% 0.00% 0.00% 0.00% No 0.00% 28.57% 0.00% 42.86% Table 19.5.5 To the best of you knowledge has your organization formally evaluated the negotiating skills of its librarians for its librarians entrusted with negotiating database contracts? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University No Answer Yes No 100.00% 50.00% 87.50% 0.00% 25.00% 0.00% 0.00% 25.00% 12.50% 66.67% 0.00% 33.33% 128 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Describe the measures taken by your library or college administration to improve the negotiating skills of its librarians, particularly those entrusted with negotiating database licensing contracts Community College 1) None 2) we are faculty block and its unionized 3) Our library has taken no measures 4) none that I know of 5) I it, librarians not 6) Non 4-Year College 1) The Consortium to which our university belongs has supported the participation of members in online courses, as well as some face-to-face courses/workshops 2) We rely on the negotiation of our consortium MA/PHD Granting College 1) Allowed paid conference attendance for networking and knowledge transfer opportunities 2) A checklist of what to ask for was created and supplied 3) none 4) Relied on the consortium to negotiate database licensing contracts 5) non Research University 1) Library does not provide any measures 2) No formal measures Left up to the discretion, personality and ability of the librarian A small group might set parameters for negotiation desired price and what will ultimately be acceptable 3) Nil Nil Nil 4) Some training from the previous person in the job; attendance at a conference; learning from experience 5) none 6) We take a team approach so that more experienced staff support others to develop their skills Last year we had a staff member within the Library who had a strong legal background This provided some excellent learning opportunities Additionally, the Library paid for (and is planning more) several negotiation skills courses for staff most involved in negotiations 129 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 20.1 Approximately how much annual staff time would you say is expended by your library (1 full time person spending all of their time would be about 1900 hours) in reviewing and paying invoices from database vendors? Entire sample Mean 858.22 Median 500.00 Minimum 1.00 Maximum 3800.00 Table 20.2 Approximately how much annual staff time would you say is expended by your library (1 full time person spending all of their time would be about 1900 hours) in reviewing and paying invoices from database vendors? Broken out for public and private colleges Is your college public or private? Public Private Mean Median Minimum Maximum 1030.13 608.18 175.00 600.00 1.00 5.00 3800.00 1900.00 Table 20.3 Approximately how much annual staff time would you say is expended by your library (1 full time person spending all of their time would be about 1900 hours) in reviewing and paying invoices from database vendors? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 Mean Median Minimum Maximum 214.25 1565.00 933.00 817.50 46.00 1900.00 450.00 750.00 1.00 5.00 18.00 5.00 1000.00 3800.00 3800.00 1900.00 130 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 20.4 Approximately how much annual staff time would you say is expended by your library (1 full time person spending all of their time would be about 1900 hours) in reviewing and paying invoices from database vendors? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 Mean 170.43 459.86 826.33 1971.71 Median 5.00 300.00 550.00 1900.00 Minimum 1.00 19.00 18.00 52.00 Maximum 600.00 1000.00 1900.00 3800.00 Table 20.5 Approximately how much annual staff time would you say is expended by your library (1 full time person spending all of their time would be about 1900 hours) in reviewing and paying invoices from database vendors? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University Mean Median Minimum Maximum 120.50 46.00 1.00 500.00 271.25 729.29 90.00 600.00 5.00 5.00 900.00 1900.00 2002.25 1900.00 18.00 3800.00 131 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 21.1 As a general rule what percentage of the invoices that you receive for database products would you say are inaccurate? Entire sample Mean 7.61 Median 3.00 Minimum 0.00 Maximum 100.00 Table 21.2 As a general rule what percentage of the invoices that you receive for database products would you say are inaccurate? Broken out for public and private colleges Is your college public or private? Public Private Mean Median Minimum Maximum 11.13 2.50 3.50 2.50 0.00 0.00 100.00 5.00 Table 21.3 As a general rule what percentage of the invoices that you receive for database products would you say are inaccurate? Broken out by Annual Tuition, $ Annual Tuition, $ Less than 6000 6000-12000 12000+ -27000 More than 27000 Mean Median Minimum Maximum 6.25 16.29 4.42 2.50 2.00 3.00 4.50 2.50 0.00 0.00 0.00 0.00 25.00 100.00 10.00 5.00 132 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Table 21.4 As a general rule what percentage of the invoices that you receive for database products would you say are inaccurate? Broken out by Enrollment Enrollment Less than 2200 2200-7000 7000+ -18000 More than 18000 Mean 1.57 3.21 7.50 18.14 Median 0.00 2.50 4.50 5.00 Minimum 0.00 0.00 0.00 2.00 Maximum 5.00 10.00 25.00 100.00 Table 21.5 As a general rule what percentage of the invoices that you receive for database products would you say are inaccurate? Broken out by Type or Carnegie class of the institution Type or Carnegie class of the institution Community College 4-Year College MA/PHD Granting College Research University Mean Median Minimum Maximum 6.38 2.50 0.00 25.00 0.25 3.21 0.00 4.00 0.00 0.00 1.00 5.00 16.38 5.00 0.00 100.00 133 Survey of Academic Library Database Licensing Practices, 2016-17 Edition What is the one area in negotiations with vendors that you feel you have had the most success in negotiating? The least success? Community College 1) We not negotiate because we buy via consortia 2) N/A 3) Price seems fairly flexible but getting things to actually work is hard - having the databases play nicely with the discovery layers could be a game changer and make them more relevant for our students, but when that doesn't happen it is much more frustrating 4) Most success is first year costs Least success is following year costs 5) Access for joint use patrons has been good I also generally get good prices That's what I ask for I don't get shot down often 6) Reduced rates through consortium has best rates Getting vendors to meet universal design guidelines is the worst 4-Year College 1) Negotiating for cooperative participation with other libraries is the most success that I have had The least successful is also negotiating for cooperative participation with other libraries 2) Negotiation done by Consortium 3) Not applicable MA/PHD Granting College 1) Two year agreements with price remaining he same is the easiest to negotiate Cost based on use rather than FTE is not easily negotiated 2) Significant discounts based for some resources based on FTE, but no discounts for other resources 3) Changes provisions 4) percentage of increase 5) Price Price Research University 1) most success ILL- Interlibrary loan least success perpetual access 2) Pricing and license language so that the library is not responsible for the actions of our users Standards compliant metadata for the database content overlapping titles within the database 3) Most successful: minor modifications to license terms and conditions, such as legal venue Least success: keeping prices under control 4) Pricing 5) Most : negotiating terms related to permitted uses Least : Indemnity clauses & receiving notification before having access suspended when excessive usage is detected 134 Survey of Academic Library Database Licensing Practices, 2016-17 Edition 135 Survey of Academic Library Database Licensing Practices, 2016-17 Edition What are some of the most serious issues that you have had with database vendors whom you feel have not kept to contractual terms? Community College 1) None 2) N/A 3) Upgrades with a promise of better effectiveness fall short of actual the promise 4) software that just didn't work 5) The aggregators that promise to search all your databases then you find out after you have signed a year contract they cannot 6) making us pay for individual journal subscriptions even though we purchased a package that included the titles (i.e can't cancel them ever (as long as we have the package) even though the use on them is extremely low 4-Year College 1) Their lack of flexibility in payment schedules 2) Usually it is a matter of getting responses from publishers to complaints from colleague members of CARLIGH 3) Not applicable MA/PHD Granting College 1) Always keep to contractual terms 2) Database not functioning at all for over year (I was refunded) 3) keeping or sharing students' personal information 4) We have not had any problems Research University 1) perpetual access and agreements with regard to paid content, when journal titles hop platforms 2) resolving technical access issues in a timely and transparent manner 3) Misrepresentation or a lack of understanding/clarity about what the terms were or what we wanted; loss of perpetual access, for instance 4) Inclusion in licensing of multiple locations' in proximity to main campus (even though they are within IP range); publishers insist upon counting these locations as separate from main institution 5) N/A, can't recall any specific issue 136 .. .Survey of Academic Library Database Licensing Practices, 2016-17 Edition Survey of Academic Library Database Licensing Practices, 2016-17 Edition THE QUESTIONNAIRE... your library' s level of interest in a database of textbooks Broken out by Type or Carnegie class of the institution 106 12 Survey of Academic Library Database Licensing Practices, 2016-17. .. full time equivalent staff of your library? 18 Survey of Academic Library Database Licensing Practices, 2016-17 Edition Database Licensing Volume How much did (will) your library spend for content