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TRƯỜNG ĐẠI HỌC KINH TẾ - TÀI CHÍNH KHOA: KINH TẾ BÁO CÁO ĐỀ ÁN CUỐI KỲ MÔN: QUẢN TRỊ MARKETING Giảng viên: Đỗ Thị Hoàng Mai Section 2: Vinamilk’s Products & Market Analysis Section 2: Dairy Market Analysis I Industry analysis INTRODUCE A dairy is a business enterprise established for the harvesting or processing (or both) of animal milk - mostly from cows or goats, but also from buffaloes, sheep, horses, or camels - for human consumption A dairy is typically located on a dedicated dairy farm or in a section of a multi-purpose farm (mixed farm) that is concerned with the harvesting of milk Terminology differs between countries For example, in the United State, an entire dairy farm is commonly call a “dairy” The building or farm area where milk is harvested from the cow is often call a “milking parlor” or “parlor” The farm area where milk stored in bulk tanks is known as a farm’s “milk house” Milk is then hauled (usually by truck) to a “dairy plant” = also referred to as a “dairy” - where raw milk is further processed and prepared for commercial sale of dairy products In New Zealand, farm areas for milk harvesting are also called “milking parlours”, and are historically known as “milking sheds” In some countries, especially those with small numbers of animals being milked, the farm may perform the functions of a dairy plant, processing their own milk into saable dairy product, such as butter, cheese, or yogurt This on-site processing is a traditional method of producing specialist milk products, common in Europe As an attributive, the word dairy refers to milk-based products, derivatives and processes, and the animals and workers involved in their production, for example: dairy cattle, dairy goat A dairy farm produces milk and a dairy factory processes it into a variety of dairy products These establishments constitute the global dairy industry, a component of the food industry HISTORY Milk producing animals have been domesticated for thousands of years Initially, they were part of the subsistence farming that nomands engaged As the community moved about the country, their animals accompanied them Protecting and feeding the animals were a big part of the symbiotic relationship between the animals and the herders In the more recent past, people in agricultural societies owned dairy animals that they milked for domestic and local (village) consumption, a typical example of a cottage industry The animals might serve multiple purposes(for example, as a draught animal for pulling a plough as youngster, and at the end of its useful life as meat) In this case the animals could be milked by hand and the herd size was quite small, so that all of the animals could be milked in less than an hour - about 10 per milked These tasks were performed by a dairymaid (dairywoman) or dairyman The word dairy hankens back to Middle English dayerie, deyerie, from deye (female servant or dairymaid) and further back to Old English dæge (kneader of bread) Historically, the milking and the processing took place close together in space and time: on a dairy farm People milked the animals by hand; on farm where only small numbers are kept, hand-milking may still be practiced Hand-milking is accomplishment by grasping the teats (often pronounced tit or tits) in the hand and expressing milk either by squeezing the fingers progressively, from the udder end to the tip, or by squeezing the teat between thumb and index finger The action of the hand or fingers is designed to close off the milk duct at the udder (upper) end and, by the movement of the fingers, close the duct progressively to the tip to express the trapped milk Each half or quarter of the udder is emptied one milk-duct capacity at the time The stripping action is repeated, using both hands for speed Both methods result in the milk that was trapped in the milk duct being squirted out the end into a bucket that is supported between the knees (or rests on the ground) of the milker, who usually sits on a low stool Traditionally, the cow, or cows, would stand in the field or paddock while being milked Young stock, heifers, would have to be trained to remain still to be milked In many countries, the cows were tethered to a post and milked STRUCTURE While most countries produce their own mil products, the structure of the dairy industry varies in the different parts of the world In major milk-producing countries most milk is distributed through whole sale markets In Ireland and Australia, for example, farmers’ cooperatives own many of the large-scale processors business through individual contracts In the United State, the country’s 196 farmers’ cooperatives sold 86% of milk in the US in 2002, with five cooperatives accounting for half that This was down from 2,300 cooperatives in the 1940s In developing countries, the past practice of farmers marketing milk in their own neighborhoods is changing rapidly Notable developments include considerable foreign investment in the dairy industry and a growing rapidly in such countries and presents a major source of income growth for many farmers As in many other branches of the food industry, dairy processing in the major dairy producing countries has become increasingly concentrated, with fewer but larger and more efficient plants operated by fewer workers This is notably the case in the United States, Europe, Australia and New Zealand In 2009, changes of anti-trust violations have been made against major dairy industry players in the United State, which critics call Big Milk Another round of price fixing charges was settled in 2016 Plants producing liquid milk and products with short shelf life, such as yogurts, creams and soft cheeses, tend to be located on the outskirts of urban centers close to consumer markets Plants manufacturing items with longer shelf life, such as butter, milk powders, cheese and whey powders, tend to be situated in rural areas closer to the milk supply Most large processing plants tend to specialize in a limited range of products Exceptionally, however, large plants producing a wide range of products are still common in Eastern Europe, a holdover from the former centralized, supply-driven concept of the market under Communist governments As processing plants grow fewer and larger, they tend to acquire bigger, more automated and more efficient equipment While this technological tendency keeps manufacturing costs lower, the need for long-distance transportation often increases the environmental impact Milk production is irregular, depending on cow biology Producers must adjust the mix if milk which is sold in liquid from vs Processed foods (such as butter and cheese) depending on changing supply and demand FARMING When it became necessary to milk larger cows, the cows would be brought to a shed or barn that was set up with stalls (milking stalls) where the cows could be confined their whole live while the were milked One person could milk more cows this way, as many as 20 for a skilled worker But having cows standing about in the yard and shed waiting to be milked is not good for the cow, as she needs as much time in the paddock grazing as is possible It is usual to restrict the twice-daily milking to a maximum of an hour and a half each time It makes no difference whether one milks 10 or 1000 cows, the milking time should not exceed a total of about three hour each day for any cow as they should be in stalls and laying down as long as possible to increase comfort which will in turn aid in milk production A cow is only physically milked for about 10 minutes a day depending on her milk letdown time and the amount if milking per day INDUSTRIAL PROCESSING Dairy plants process the raw milk they receive from farmers so as to extend its marketable life Two main types of processes are employed: heat treatment to ensure the safety of milk for human consumption and to lengthen its shelf-life, and dehydrating dairy products such as butter, hard cheese and milk powders so that they can be stored CREAM AND BUTTER Today, milk is separated by huge machines in bulk into cream and skim milk The cream is processed to produce various consumer products, depending on its thickness, its suitability for culinary used and consumer demand, which differs from place to place and country to country Some milk is dried and powdered, some is condensed (by evaporation) mixed with varying amounts of sugar and canned Most cream from New Zealand and Australia factories is made into butter This is done by churning the cream until the fat globules coagulate and form a monolithic mass This butter mass is washed and, sometimes, salted to improve keeping qualities The residual buttermilk goes on to further processing The butter is packaged (25 to 50 kg boxes) and chilled for storage and sale At a later stage these packages are broken down into home-consumption sized packs SKIMMED MILK The product left after the cream is removed is called skim, or skimmed, milk To make a consumable liquid a portion of cream is returned to the skim milk to make low fat milk (semi-skimmed) for human consumption By varying the amount of cream returned, producers can make a variety of low-fat milks to suit their local market Whole milk is also made by adding cream back to the skim to form a standardized products Other products, such as calcium, vitamin D, and flavouring, are also added to appeal to consumers CASEIN Casein is the predominant phosphoprotein found in fresh milk It has a very wide range of uses from being a filler for human foods, such as ice cream, to the manufacture of products such as fabric, adhesives, and plastic CHEESE Cheese is another product made of milk Whole milk is reacted to form curds that can be compressed, processed and stored to form cheese In countries where milk is legally allowed to be processed without pasteurization, a wide range of cheeses can be made using the bacteria found naturally in the milk In most other countries, the range of cheeses is smaller and the use of artificial cheese curing is greater Whey is also the byproduct of this process Some people with lactose intolerance are surprisingly able to eat certain types of cheese This is because some traditionally made hard cheeses, and soft ripened cheeses may create less reaction than the equivalent amount of milk because of the processes involved Fermentation and higher fat content contribute to lesser amounts of lactose Traditionally made Emmental or Cheddar might contain 10% of the lactose found in whole milk In addition , the aging methods of traditional cheeses ( sometimes over two years ) reduce their lactose content to practically nothing Commercial cheeses, however are often manufactured by processes that not have the same lactose-reducing properties Ageing of some cheeses is governed by regulations; in other cases there is no quantitative indication of degree of ageing and concomitant lactose reduction and lactose content is not usually indicated on labels WHEY In earlier times , whey or milk serum was considered to e a waste product and it was mostly fed to pigs as a convenient means of disposal Beginning about 1950 and mostly since about 1980 lactose and many products, mainly food additives are made from both casein and cheese whey YOGURT Yogurt making is a process similar to cheese making, only the process is arrested before the curd becomes very hard MILK POWDERS Milk is also processed by various drying processes into powders Whole milk , skim milk , buttermilk and whey products are dried into a powder form and used for human and animal consumption is in the product from contamination Some people drink milk reconstituted fro powdered milk , because milk is about 88% water and it is much cheaper to transport the dried product OTHER MILK PRODUCTS Kumis if produced commercially in Central Asia Although it is traditionally made from mare’s milk , modern industrial variants may use cow’s milk instead MILKING Originally, milking and processing took place on the dairy farm itself Later, cream was separated from the milk by machine on the farm, and transported to a factory to be made into butter The skim milk was fed to pigs This allowed for the high cost of transport (taking the smallest volume high-value product), primitive trucks and the poor quality of roads Only farms close to factories could afford to take whole milk, which was essential for cheesemaking in industrial quantities, to them Originally milk was distributed in ‘pails’, a lidded bucket with a handle These proved impractical for transport by road or rail, and so the milk churn was introduced, based on the tall conical shape of the butter churn Later large railway containers, such as the British Railway Milk Tank Wagon were introduced, enabling the transport of larger quantities of milk, and over longer distances The development of refrigeration and better road transport, in the late 1950s, has meant that most farmers milk their cows and only temporarily store the milk in large refrigerated bulk tanks, from where it is later transported by truck to central processing facilities In many European countries, particularly the United Kingdom, milk is then delivered direct to customers’ homes by a milk float MILKING MACHINES Milking machines are used to harvest milk from cows when manual milking becomes inefficient or labour-intensive One early model was patented in 1907 The milking unit is the portion of a milking machine for removing milk from an udder It is made up of a claw, four teatcups, (shells and rubber lines) long milk tube, long pulsation tube, and a pulsator The claw is an assembly that connects the short pulse tubes and short milk tubes from the teatcups to the long pulse tube and long milk tube (Cluster assembly) Claws are commonly made of stainless steel or plastic or both Teatcups are composed of a rigid outer shell (stainless steel or plastic) that holds a soft inner liner or inflation Transparent sections in the shell may allow viewing of liner collapse and milk flow The annular space between the shell and liner is called the pulse chamber Milking machines work in a way that is different from hand milking or calf sucking Continuous vacuum is applied inside the soft liner to massage milk from the teat by creating a pressure difference across the teat canal (or opening at the end of the tear) Vacuum also helps keep the machine attached to the cow The vacuum applied to the teat causes congestion of feat tissue (accumulation of blood and other fluids) Atmospheric air is admitted into the pulsation chamber about once per second (the pulsation rate) to allow the liner to collapse around the end of teat and relieve congestion in the teat tissue The ratio of the time that the liner is open (milking phase) and closed (rest phase) is called the pulsation ratio The four streams of milk from the teatcups are usually combined in the claw and transported to the milkline, or the collection bucket (usually sized to the output of one cow) in a single milk hose Milk is then transported (manually in buckets) or with a combination of airflow and mechanical pump to a central storage vat or bulk tank Milk is refrigerated on the farm in most countries either by passing through a heat-exchanger or in the bulk tank, or both Milking machines keep the milk enclosed and safe from external contamination The interior ‘milk contact’ surfaces of the machine are kept clean by a manual or automated washing procedures implemented after milking is completed Milk contact surfaces must comply with regulations requiring food-grade materials (typically stainless steel and special plastics and rubber compounds) and are easily cleaned Most milking machines are powered by electricity but, in case of electrical failure, there can be an alternative means of motive power, often an internal combustion engine, for the vacuum and milk pumps, MILKING SHED LAYOUTS Bail-style shed This style of milking facility was the first development, after open-paddock milking, for many farmer The building was a long, narrow, lean-to shed that was open along one long side The cows were held in a yard at the open side and when they were about to be milked they were positioned in one of the bails (stalls) Usually the cows were restrained in the bail with a breech chain and a rope to restrain the outer back leg The cow could not move about excessively and the milker could expect not to be kicked or trampled while sitting on a (three-legged) stood and milking into a bucket When each cow was finished she backed out into the yard again The UK bail, intially developed by Wiltshire dairy farmer Arthur Hosier, was a six standing mobile shed with steps that the cow mounted, so the herdsman didn’t have to bend so low The milking equipment was much as today, a vacuum from a pump, pulsators, a claw-piece with pipes leading to the four shells and liners that stimulate and suck the milk from the teat The milk went into churns, via a cooler As herd sizes increased a door was set into the front of each bail so that when the milking was done for any cow the milker could, after undoing the leg-rope and with a remote link, open the door and allow her to exit to the pasture The door was closed, the next cow walked into the bail and was secured When milking machines were introduced bails were set in pairs so that a cow was being milked in one paired bail while the other could be prepared for milking When one was finished the machine’s cups are swapped to the other cow This is the same as for Swingover Milking Parlours as described below except that the cups are loaded on the udder from the side As herd numbers increased it was easier to double-up the cup-sets and milk both cows simultaneously than to increase the number of bails About 50 cows an hour can be milked in a shed with bails by one person Using the same teat cups for successive cows has the danger of transmitting infection, mastitis, from one cow to another Some farmers have devised their own ways to disinfect the clusters between cows Herringbone milking parlous In herringbone milking sheds, or parlours, cows enter, in single file, and line up almost perpendicular to the central aisle of the milking parlour on both sides of a central pit in which the milker works (you can visualise a fishbone with the ribs representing the cows and the spine being the milker’s working area; the cows face outward) After washing the udder and teats the cups of the milking machine are applied to the cows, from the rear of their hind legs, on both sides of the working area Large herringbone sheds can milk up to 600 cows efficiently with two people Swingover milking parlours Swingover parlours are the same as herringbone parlours except they have only one set of milking cups to be shared between the two rows of cows, as one side is being milked the cows on the other side are moved out and replaced with unmilked ones The advantage of this system is that it is less costly to equip, however it operates at slightly better than halfspeed and one would not normally try to milk more than about 100 cows with one person Rotary milking sheds Rotary milking sheds (also known as Rotary milking parlor) consist of a turntable with about 12 to 100 individual stalls for cows around the outer edge A “good” rotary will be operated with 24-32 (~48-50+) stalls by one (two) milkers The turntable is turned by an electric-motor drive at a rate that one turn is the time for a cow to be milked completely As an empty stall passes the entrance a cow steps on, facing the center, and rotates with the turntable The next cow moves into the nest vacant stall and so on The operator, or milker, cleans the teats, attaches the cups and does any other feeding or whatever husbanding operations that are necessary Cows are milked as the platform rotates The milker, or automatic device, removes the milking machine cups and the cow backs out and leaves at an exit just before the entrance The rotary system is capable of milking very large herds - over a thousand cows Automatic milking sheds Automatic milking or ‘robotic milking; sheds can be seen in Australia, New Zealand, the U.S, Canada, and many European countries Current automatic milking sheds use the voluntary milking (VM) method These allow the cows to voluntarily present themselves for milking any time of the day or night, although repeat visits may be limited by the farmer through computer software A robot arm is used to clean teats and apply milking equipment, while automated gates direct cow traffic, eliminating the need for the farmer to be present during the process The entire process is computer controlled Supplementary accessories in sheds Farmer soon realised that a milking shed was a good place to feed cows supplementary foods that overcame local dietary deficiencies or added to the cow’ wellbeing and production Each bail might have a box into which such feed is delivered as the cow arrives so that she is eating while being milked A computer can read the eartag of each animal to 15 over: Milk that provides calcium for strong development 51 over: Formula milk, milk has a vitamin content, high calcium for strong bones and good health Location: - The continent consumes the most milk: the countries are in the Northern Europe - The countries consumes the most milk: Finland: 361,19 kg/ person/ year Hydroelectric: 355,86 kg/ person/ year Netherlands: đạt 320,15 kg/ person/ year Swiss: 315,78 kg/ person/ year Greek: 314,69 kg/ person/ year Montenegro: 305,87 kg/ person/ year Lithuania: 303 kg/ person/ year Denmark: 295,62 kg/ person/ year Albania: 281,17 kg/ person/ year 10 Romania: 266,19 kg/ person/ year 11 Luxembourg: 265,9 kg/ person/ year Psychographic: a Customer's like and dislike: The list is long of what consumers are demanding from their dairy product favorites, including qualities like sugar reduction, value-added ingredients, portability and clean labels The themes play out across dairy’s four leading categories: cultured products, cheese, milk and ice cream According to the National Dairy Council (NDC), nutrition experts agree that it is best to get nutrients, including calcium, from foods rather than supplements “That’s because whole foods like calcium-rich milk, cheese and yogurt contain several vitamins, minerals and other components associated with promoting health,” the council says on its website “Dairy foods, such as milk, yogurt and cheese, are the main food source of calcium for most people in the U.S In fact, on average, milk is the top food source of calcium, vitamin D and potassium for Americans age two and older.” But dairy is changing as pricing is highly influenced by both market and weather conditions Fluid milk, which is the base of all dairy products, is a commodity constantly subjected to fluctuating supply and demand According to International Dairy Deli Bakery Association (IDDBA), it has been a tough two years for dairy with declines in overall sales and volume Three trends that could potentially contribute to sales and demand growth in 2019 include flavor innovation, especially in a single serving, continued snacking innovation, and a return to marketing the natural benefits of dairy Purchase Drivers Nearly everyone in the U.S shops in the dairy department at some point, according to IDDBA Dairy has a household penetration rate of 97.7 percent, and the average household purchases dairy items 44 times per year Many factors are impacting milk consumption in the U.S today, including population growth; branded and checkoff marketing; retail prices; growth in lactose-free and flavored milk products; smoothies that contain dairy; and increasing whole milk consumption All of these, according to IDDBA’s 2018 “What’s In Store” research book, are contributing to positive sales However, the decline in cereal consumption, competition from other beverages, and health and environmental concerns all negatively impact sales Shopping trends in the dairy department The dairy department generates more than 11 percent of total store sales and 20 percent of profit for stores, despite only using percent of store space Many of the trends that could boost dairy this year are in the specialty cheese department, especially single serve, snacking and flavor enhancement According to IDDBA, flavor innovation has been the driving force for growth in yogurt and cheese, as a single-serve flavored dairy product is a low-cost way for consumers wanting flavor to indulge In the fluid milk category, flavored milk has been on the rise, growing 15.8 percent between 2014-16, which accounts for 10 percent of all milk sold Flavored milk products account for nearly percent of fluid milk sales Chocolate leads the category, which accounts for 94 percent of all flavored milk—up 5.4 percent from the previous year, according to IDDBA Snacking is here to stay Snacking is gaining momentum as a normal part of the day for many More than 14 percent of consumers snack five times or more per day, which is more than a 25 percent increase in just one year According to IDDBA, offering dairy in a single-serving/smaller portion size is closely tied with flavor innovation, snacking and the refocus on the positive qualities of dairy foods Subcategories such as cream cheese and cottage cheese may begin to show growth in single-serving packages Dairy and frozen departments are usually the last departments consumers shop prior leaving the store, which means shoppers tend to spend less time in those departments and only grab planned purchases IDDBA said package graphics and retail signage can help consumers see the innovation in the dairy department Marketing and technology Identifying opportunities for new merchandising could spur sales, according to IDDBA The traditional mindset has always been to keep dairy in the back of the store so that consumers have to walk through the entire store to reach it, which will increase impulse purchases along the way However, people are looking for ways to make their lives easier This can be accomplished by allocating space on endcaps or in produce, deli and bakery, where dairy can be joined with complementary categories such as cereal, cookies, fruit and granola “Another possibility might be to place milk in your grab-and-go beer section,” the What’s In Store report says “Retailers and manufacturers need to take the time to call out differentiation with dairy.” b Customer's lifestyle and personality: In 2016 IDDBA began collaborating with The Cambridge Group on original research that would benefit both manufacturers and retailers A three-stage project was planned For stage one, IDDBA and Cambridge Group used the Nielsen Homescan database to identify dairy superconsumers Superconsumers—the name of a book by Cambridge Group Director Eddie Yoon—are not just heavy users of a certain products; they are “characterized by their attitude as well: they are passionate about and highly engaged with—and maybe a little obsessive about—a category.” Dairy superconsumers, according to the research, are 10 percent of households who drive 22 percent of the total dairy spend They: • Spend 2.2 times more ($634 a year) • Purchase seven subcategories, and • Shop at five different stores Dairy superconsumers also understand that dairy is healthy, the research found Stage one research, which came out last October, indicates that 20 percent of households are potential superconsumers—people who often really like dairy but spend less than a superconsumer (about $311 instead of $634) “Potentials may need to be taught or given permission to use more of a product In the case of dairy, it may be as simple as getting back to the basics—pushing the positive qualities of dairy by amplifying the marketing message that dairy is full of calcium, protein and other healthy vitamins,” according to “The Superconsumer Opportunity in Dairy.” “If emphasizing the marketing message can get potentials to increase their spend index to 165, just halfway to a superconsumer’s spend index, the dairy industry could experience 11 percent growth or $5.2 billion of growth.” Customer's Behaviour: Pre-purchase Learn about dairy product - Consult relatives and friends about the milk products they are using - Read reviews on reputable websites and communities - View ads Purchase - Go to the store, go to the milk bar or go on the way across the grocery store - Considering the price of goods also present on the price - Ask the seller about the utility and review of all products - Consider existing promotions, discounts, gifts - Watch what other customers are buying - Try sample samples to choose the most satisfactory product Afterpurchase - Comprehensive evaluation of products: taste, efficiency, processing process, - Send feedback to the manufacturer - the place of sale if the product has errors Trends: How is their behavior changing? As consumer demand for healthy, convenient snacks continues to drive the market for onthe-go dairy products, market research providers, Euromonitor International, Packaged Facts and Innova Market Insights, and industry experts from the U.S Dairy Export Council Senior, Idaho Milk Products, Cargill and Arla Foods take a closer look at present and future dairy-finished product applications, ingredients and target demographics Beyond yogurt-centric products, the dairy space is composed of a comprehensive, finishedproduct mix of beverages, snacks, dips, soups, cheese and more As Millennials, Generation Z and Boomers increasingly look to products that support their healthy and active lifestyles, clean label, high-protein and low-sugar dairy products are on-trend Indulgence is also influencing yogurt innovation The segment is evolving now that Greek has become mainstream, with many new products focusing on whole milk and less sugar Dairy is a steady retail category, with a presence in the freezer and multiple refrigerator locations The declines in total milk consumption are being offset by increases in cheese and ice cream That’s right, the two most indulgent dairy categories are driving category growth In truth, indulgence and, with many products, nutrient density are what keep consumers coming back to dairy, even with aggressive marketing and innovation by plant-based and dairy alternative companies The fact is fat is back, making full-fat dairy foods — even whole milk attractive to today’s shoppers who want better for your deliciousness Whole-fat milk is the largest segment by fat level in the U.S at 37 percent of volume, according to data from IRI It’s the only fat level that posted growth in the first quarter of 2018 (+3.0 percent) Whole-fat yogurts were up 9.1 percent And, when it comes to cheese, the vast majority (92 percent) of cheese sold at retail is regular fat, and this shows no sign of changing The story is a bit different for ice cream Indulgence still reigns, but the category disruptor this past year is the range of high-protein, low-sugar, low-calorie products It all started with Halo Top and Enlightened a few years ago and now every major brand, as well as every major retailer (private label) has an offering The Global Market Dairy has been on the move globally In the United States, sales have moved slightly downward; Euromonitor International recorded a decrease in overall packaged dairy product sales by a half percent in its 2016 to 2017 Passport Packaged Food database However, in the same database, international growth of packaged dairy product sales increased by 4.9 percent Except for the United States, yogurt remains a finished dairy product front-runner While yogurt sales decreased by 1.4 percent in the United States during 2016 and 2017, the Passport Packaged Food database recorded international yogurt sales as the largest dairy growth category, with a 7.2 percent increase Trend 1: Environment friendly nutrition One of the main areas of focus today for companies in the dairy industry is to provide sustainable nutrition to people, which is healthy food produced in an environment-friendly manner This is done as a powerful guiding principle to gain a better understanding and act on the connections between agriculture, food, nutrition, health, and environment This practice is essential in accelerating progress towards a sustainable food system Experts noted three main features trending in dairy end products: clean label, low sugar and high protein Trend 2: Clean label products Clean labels have become the ‘new supreme’ for dairy products Clean label products are those that not contain any additives, artificial preservatives, or chemicals This trend has become so popular in the dairy industry that it has now turned from a ‘fad’ to a ‘necessity’ The big fishes in the dairy foods market have already made clean labels a way of life This year, several other players in the market are expected to follow suit It will help companies in the dairy industry to increase consumer trust and mitigate brand risk Trend 3: Transparency and advanced technology There is a rapidly growing need for transparency among consumers in the dairy industry This includes customer demand to have access to everything from the sourcing policies and product nutritional information to the human rights policies Furthermore, technologies such as sensors, data analytics, and digital technology are empowering dairy companies to employ data at unprecedented levels to facilitate better decision-making Trend 4: New flavors on the rise Modern consumers are extremely open to experiments in terms of food flavors In fact, for companies in the dairy industry, offering a different sensory experience is a great way to entice customers who are on the lookout for something new and innovative Flavored dairy products are an exciting bait especially to garner the attention of the younger population Trend 5: Reduction in added sugar Sugar is big no-no to the health conscious crowd Companies in the dairy industry are taking this trend rather seriously and bringing products that contain no or very less added sugar content They are also looking at alternatives that can be use instead of sugar, without hampering the product quality or the taste of the dairy products Trend 6: Plant-based product Products such as plant-based milk, and meat alternatives, are becoming mainstream in the dairy food market Companies in the dairy industry have been using the functional and technical benefits if plant in product development to drive more variety and excitement into their products References https://www.naturalproductsinsider.com/foods/dairy-go-emerging-trendsapplications-and-ingredients https://www.foodprocessing.com/articles/2018/dairy-trends/?show=all https://www.infinitiresearch.com/thoughts/trends-dairy-industry-2018/3 III Competition Direct competitor (Abbott) STRENGHTS WEAKNESSES Abbott is collaborating with Products listed on the site may be Syngene, India’s leading contract available only in certain countries research organization, to establish Company is overly dependent its first nutrition research and upon mature products whose development (R&D) center in the patents may expire in near future country Abbott faces lot of litigation cases Abbott Molecular has acquired an in various countries regarding its exclusive license to develop a products diagnostic test in the United States based on several new biomarkers Includes a broad range of specialized medicines; medical diagnostic instruments and tests; minimally invasive surgical devices; a spectrum of nutritional supplements for infants, children and adults; products for veterinary care Abbott Launches PediaSure SideKicks, a nutritional beverage to help balance out a picky eater’s uneven diet Strong employee force of 90,000 OPPORTUNITIES THREATS Broad-based medical innovation, Increasing obsolescence of in technologies and businesses technology across the spectrum of health care Competition from peers Pioneering solutions that advance health care Address health needs in underdeveloped and poor countries Leverage its core business expertise and resources to create sustainable solutions in countries around the world Indirect In fact, dairy products on the market always have a such quite stable position with very few other substitutes because of its specific nutritional supplements For liquid milk, substitutes may reduce the company’s market share such as cereal drinks, alcoholic beverages, tea, coffee and soft drinks of all kinds, etc But generally, dairy market is not greatly affected by substitutes Barriers: Economies of scale: - Milk and dairy products are a very attractive industry in terms of profitability, but not simple to join The first factor to consider is economies of scale Major players in the industry now produce a lot of products every day to take advantage of economies of scale, thereby keeping the cost of milk production low For those who want to enter this market, taking advantage of economies of scale to reduce cost structure is the first thing they will face Established brand identity: - In FMCG industry in general and milk as well as dairy products in particular, the brand name plays one of the key roles in customers' purchasing decisions Older brands will have an advantage over new players So what new people need to to solve brand problems? Distributor agreement: - For the success in the dairy industry, it is necessary for companies to have a wide distribution network for easily transferring products to consumers This means they must have built a strong distribution channel, or have a distribution contract from major distributors It is also a big barrier for new people when entering the dairy industry Supplier agreement: - Minimizing cost structure but not affecting product quality is an urgent requirement of the dairy industry and in order to achieve this, agreements from key suppliers are indispensable Will new players have enough resources to reach key agreements with major suppliers? This is such a tough question before entering this market IV Pricing and forecast PRICING POWERED MILK 170.000 - 270.000 290.000-390.000 Dollac GoldAnka 450.000-600.000 Similac HMO IQ1,2,3,4 Dollac ProNan Optipro 1,2,3,4 NF Grow Plus suy dinh dưỡng Nuvita Grow 3+ Optimum Gold Nuti Diabet Care 1,2,3,4 Dielac Alpha Dielac Alpha Gold Nan Supreme 1,2,3,4 IQ1,2 Dielac Grow 2+ VPMILK IQ Lac Abbott Grow Pro Dielac Alpha Gold Abbott Grow Gold Abbott Grow IQ3,4 3+ Lactogen Gold Anlene Pro 19-51t Nuti Pledia Plus Gold Dielac Mama Gold Anlene Pro 51+ IMP XO 3,4 Nuti Mum Riso Opti Gold IMP MOM XO NuCalci Gold 51+ NF Grow Plus VNM Canxi Pro increase the weight Old Lac old people Frisolac 3,4 Enfamil A+ 1,2,3,4 VNM VNM Sure Prevent Frisolac 1,2 LIQUID MILK 25.000-45.000 Milo Dielac Grow Plus light weight Dielac Grow Plus underfed Dielac Grow Dielac Alpha Gold IQ Anka WellGrow 50.000-65.000 Optimum Gold Abbott Grow Gold Abbott Similac IQ4 EnfaGrow A+ Friso Gold 70.000 trở lên NF Pledia Plus VNM Sure Prevent 600.000 trở lên Ensure Gold IMP Majesty XO Glucerna Care NF Grow Plus increase weight NF Grow Plus underfed Nuvita Nuvita Grow Nulti Gold IQ4 Pledia Sure Anlene 19-51t Anlene concentrated anmum FRESH MILK 22.000-27.000 DL high health DL 20+ Nuvita cđ Nan Optipro 28.000-30.000 VNM Arboera VNM skimmed milk VNM ADM Lif Kun Lothamilk DL Protein+ TH True Milk CONDENSED MILK 16.000-17.000 18.000-21.000 Creamer Coop VNM NSPN green Daily blue Ơng thọ green Hồn Hảo Trường Sinh VNM NSPN blue Nestle Carnation Helio Ông thọ red Nuti Dutch Lady Drink Yogurt 14.000-22.000 23.000-29.000 Long Thanh Milk Yakult Caplpis Long Thanh Milk (490ml) Betager (400ml) Long Thanh Milk (880ml) Nuti TH True Milk 31.000-44.000 DL high health+ VNM Flex VNM Organic Meadow Fresh Twin Cows 22.000-30.000 Ông thọ blue Ông thọ white DL high-ranking Famyl MariGold 30.000 above Probi (4x130ml) Betager (700ml)Betagen 45.000 trở lên Oldenburger DL Organic TH Top Kid Probi Thai Milk Box 15.000-20.000 SuSu Yogurt 17.000-20.000 Vinamilk Zott Nuti Love in farm Cheese 25.000-40.000 Vinamilk (Traditional, Pate) Teama Mozzar Kiri SuSu 21.000-25.000 Lif Kun 26.000-30.000 YoMost (blueberry,pomegranat e) 22.000 TH True Milk Lif WellYo Dutch Lady Gotz 40.000 Elle & Vire 42.000-75.000 The laughing Cow 90.000 above PaySan LeBrie Zott Humburger/ Beqa Toast Teama Slide President LavaChequitit Cheese Zelachi ZelachiEdam Chesdale (slice) Butter 75.000-100.000 120.000 above Imperial (227gr) Botega Zelachi President (200g) Anchor Even (250g) Elle & Vire Pilot TH Whipping Cream, Topping Cream 40.000 - 60.000 65.000 - 100.000 Extra Overrun Topping ViVo Diamond Topping Mycream 20.000-50.000 Mlik Whole Gud Carnation 110.000 above Base Rich (1l) Tatua (1l) Mauri Topping Chocolate Dairymont (1l) Luxury Anchor Cream Plant 7.000 - 20.000 Merino Tràng Tiền Rulo Milo Vinamilk Topten Paddle Pop Topten Kido’s Cream Box 20.000 Merino Silver Whip Whey 40.000 - 70.000 Zott Monte Hezin Date Hoff Mont Blanc 22.000 - 40.000 Binggrae Celano Cronetto 50.000 - 150.000 Vinamilk Wall’s Celano 180.000-250.000 Vinamilk Twin Cows 100.000 - 110.000 Nestle Gotz 150.000 above Only Organic FORECAST: In the future, the price of dairy products will increase because of these following reasons: + Inflation + Increasing The annual demand: population growth rate is 1.1% (82.620.878 The rate of people above 60 is 12,3% (921,270,000 people) people) ... convenient snacks continues to drive the market for onthe-go dairy products, market research providers, Euromonitor International, Packaged Facts and Innova Market Insights, and industry experts... trending in dairy end products: clean label, low sugar and high protein Trend 2: Clean label products Clean labels have become the ‘new supreme’ for dairy products Clean label products are those... variety of low-fat milks to suit their local market Whole milk is also made by adding cream back to the skim to form a standardized products Other products, such as calcium, vitamin D, and flavouring,

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