00 0789729180 FM 10/21/03 3:25 PM Page i Lotus Notes and Domino System Administrator ® ® Tony Aveyard Karen Fishwick 00 0789729180 FM 10/21/03 3:25 PM Page ii Lotus Notes ® and Domino ® System Administrator Exam Cram Publisher Paul Boger Copyright © 2004 by Que Publishing All rights reserved No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher No patent liability is assumed with respect to the use of the information contained herein Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions Nor is any liability assumed for damages resulting from the use of the information contained herein Executive Editor Jeff Riley Acquisitions Editor Carol Ackerman Development Editor Lorna Gentry International Standard Book Number: 0-7897-2918-0 Library of Congress Catalog Card Number: 2003109276 Managing Editor Charlotte Clapp Printed in the United States of America Project Editor First Printing: November 2003 06 05 04 03 Tonya Simpson Copy Editors Trademarks All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized Que Publishing cannot attest to the accuracy of this information Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark Lotus Notes is a registered trademark of IBM Corporation Domino is a registered trademark of IBM Corporation Warning and Disclaimer Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied The information provided is on an “as is” basis The authors and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the CD or programs accompanying it Krista Hansing Karen Annett Indexer Heather McNeill Proofreader Juli Cook Technical Editors Dennis Teague David Wilde Team Coordinator Pamalee Nelson Multimedia Developer Bulk Sales Que Publishing offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales For more information, please contact U.S Corporate and Government Sales 1-800-382-3419 corpsales@pearsontechgroup.com For sales outside the U.S., please contact International Sales 1-317-428-3341 international@pearsontechgroup.com Dan Scherf Page Layout Bronkella Publishing 00 0789729180 FM 10/21/03 3:26 PM Page iii Que Certification • 800 East 96th Street • Indianapolis, Indiana 46240 A Note from Series Editor Ed Tittel You know better than to trust your certification preparation to just anybody That’s why you, and more than two million others, have purchased an Exam Cram book As Series Editor for the new and improved Exam Cram series, I have worked with the staff at Que Certification to ensure you won’t be disappointed That’s why we’ve taken the world’s best-selling certification product—a finalist for “Best Study Guide” in a CertCities reader poll in 2002—and made it even better As a “Favorite Study Guide Author” finalist in a 2002 poll of CertCities readers, I know the value of good books You’ll be impressed with Que Certification’s stringent review process, which ensures the books are high-quality, relevant, and technically accurate Rest assured that at least a dozen industry experts—including the panel of certification experts at CramSession—have reviewed this material, helping us deliver an excellent solution to your exam preparation needs We’ve also added a preview edition of PrepLogic’s powerful, full-featured test engine, which is trusted by certification students throughout the world As a 20-year-plus veteran of the computing industry and the original creator and editor of the Exam Cram series, I’ve brought my IT experience to bear on these books During my tenure at Novell from 1989 to 1994, I worked with and around its excellent education and certification department This experience helped push my writing and teaching activities heavily in the certification direction Since then, I’ve worked on more than 70 certification-related books, and I write about certification topics for numerous Web sites and for Certification magazine In 1996, while studying for various MCP exams, I became frustrated with the huge, unwieldy study guides that were the only preparation tools available As an experienced IT professional and former instructor, I wanted “nothing but the facts” necessary to prepare for the exams From this impetus, Exam Cram emerged in 1997 It quickly became the best-selling computer book series since “…For Dummies,” and the best-selling certification book series ever By maintaining an intense focus on subject matter, tracking errata and updates quickly, and following the certification market closely, Exam Cram was able to establish the dominant position in cert prep books You will not be disappointed in your decision to purchase this book If you are, please contact me at etittel@jump.net All suggestions, ideas, input, or constructive criticism are welcome! 00 0789729180 FM 10/21/03 3:26 PM Page iv Expand Your Certification Arsenal! Lotus Notes and Domino Application Development Exam Cram (Exam 610, 611, 612) Tim Bankes and David Hatter ISBN 0-7897-2917-2 $39.99 US/$60.99 CAN/£28.99 Net UK • Key terms and concepts highlighted at the start of each chapter • Notes, Tips, and Exam Alerts advise what to watch out for • End-of-chapter sample Exam Questions with detailed discussions of all answers • Complete text-based practice test with answer key at the end of each book • The tear-out Cram Sheet condenses the most important items and information into a two-page reminder • A CD that includes PrepLogic Practice Tests for complete evaluation of your knowledge • Our authors are recognized experts in the field In most cases, they are current or former instructors, trainers, or consultants— they know exactly what you need to know! www.examcram2.com 00 0789729180 FM 10/21/03 3:26 PM Page v From Tony Aveyard I dedicate this book to the following people: Kathi, my wife and my best friend: My life is richer because of you and was incomplete until you joined it Thanks for always sticking with me and believing in me My dreams have come true and still because of you Marie, my daughter, my friend, and one of the reasons I was able to survive as a single parent for seven years: You are the twinkle in a father’s eye, and I will always regret the day when you move out to make your own life Thanks for all the memories you gave your dad Garet, my computer partner and movie-going buddy: Don’t forget that I can beat you at Unreal Tournament! You’re a lot of fun to be around, and the way you look at life is refreshing and exhilarating I love the time we spend together and the way you laugh at the Stooges and MXC Terry Brooks: Your work inspires me, and when I read your books I feel like I know the Ohmsfords personally Thanks for all the memories and for the inspiration I know this isn’t a book of fiction, but at least I’m writing! Thanks, Terry And last but not least, God: for giving me the strength to write again and the patience and endurance to finish the task From Karen Fishwick: I’d like to dedicate this book to my children, Beth and Cam Thanks for being willing to share Mommy with the computer and for obeying the sign on the door ❧ 00 0789729180 FM 10/21/03 3:26 PM Page vi About the Authors Tony Aveyard has been in the IT business for more than 20 years During his career, he has worked on the desk side support team and the data communications team, and has spent more than seven years in Notes administration He’s currently leading the Web & eBusiness team for Siemens Business Services in Mason, Ohio He lives in Cincinnati, Ohio, with Kathi, his lovely bride of five years; his two kids, Marie and Garet; and the beloved family dog, Tango FPS and role-playing computer games are still a passion after many years of world-conquering and Orc-killing, but the desire nearest his heart is to be a full-time fiction writer and share his adventures with the world Karen Fishwick has been actively working with Notes and Domino since Release She became a Certified Lotus Professional in Release in 1995 and a Certified Lotus Instructor in 1996 She has upgraded that certification through each release of Notes/Domino and now holds the CLP designation for R6 in both the system administration and application development tracks Karen has been delivering the certified Lotus curriculum to students all over Canada for more than eight years Based in Ottawa, Canada, she provides consulting and training services to a wide array of both public- and privatesector clients She has been involved as an author or technical editor for many book projects over the past five years Karen is ideally suited to be a co-author of this book because of her long-standing experience with the Lotus certification tests She has written exams in every release of the Domino System Administration track, from R3 to R6 She has also participated as author or editor in books dealing with Domino certification for R4, R5, and R6 As an independent consultant, Karen has assisted many clients with both administration and development projects Her focus over the past couple of years has been in the areas of administrative troubleshooting for servers and resolving access-control problems within applications 00 0789729180 FM 10/21/03 3:26 PM Page vii Karen currently lives in Ottawa with her husband, Warren, and her 4-yearold twins, Beth and Cam In her spare time, she enjoys cooking, playing sports, and taking an active role in her local church About the Contributing Author Randy Smith lives in Omaha, Nebraska with his wife, Patty, and two sons, Kevin and Eric He began his Lotus Notes/Domino consulting career in 1996 and founded R.D Smith Consulting in 2000 Randy is an IBM Certified Advanced System Administrator and an IBM Certified Advanced Application Developer in Lotus Notes/Domino He has also attained Principal CLP certification in Lotus Notes/Domino R5 and R4 for both Application Development and System Administration He is currently consulting at the State of Nebraska, where he supports their Lotus Notes/Domino infrastructure and mentors their Lotus Notes development teams 00 0789729180 FM 10/21/03 3:26 PM Page viii About the Technical Editors Dennis Teague has been working with Lotus Notes/Domino since version came out He has worked for several worldwide firms over the years doing Notes administration and network support He has obtained his CLP in R4, R5, and R6 and his PCLP in R4 and R5 in Notes Administration Thanks to his wife for all her help in getting these certifications in Notes and Domino— drilling him with question after question until he knew why the answer was right versus knowing, when she started out saying “Heidi is a Domino administrator and has a user Milo that is having a problem replicating ,” that the answer was C He is glad that his wife, Susan, and his two sons, Trevor and Devon, allowed him the time to tech edit this book, so as to reinforce some of the practices he is already using in R6 and remind him of some other features that could be implemented David C Wilde is a Lotus Notes senior consultant and Team Lead with the fourth-largest independent information technology services firm in North America His team is responsible for maintaining a Lotus Notes environment that supports well over 20,000 users spread across Canada and the United States His expertise in system security and back-end system integration is in high demand, and he has been utilized to perform security audits for many of these clients David has more than 17 years of IT experience and has been specializing in Lotus Notes for the last years, with considerable time spent in both System Administration and Application Development capacities His Lotus Notes background includes certifications as an IBM certified Advanced System Administrator—Lotus Notes and Domino in versions 4, and 6, as an IBM Advanced Application Developer—Lotus Notes and Domino in versions 4, and 6, and as an IBM Certified for e-business Solution Advisor David is also the former president and founder of the CONDORS Lotus Notes and Domino User’s Group located in Saskatchewan, Canada David is currently working toward his WebSphere and SUN Java certifications 00 0789729180 FM 10/21/03 3:26 PM Page ix Acknowledgments I would like to thank Carol Ackerman for giving me the chance to write again and believing in me Her patience and support have been invaluable in driving me to keep pressing forward I would also like to say thanks to my friends and co-workers who gave me the encouragement and showed genuine excitement at my chance to participate in another project Andrew, Chris, Eric, Heather, Ken, and Susan, you’re the best —Tony Aveyard I’d like to thank Que Certification for allowing me the opportunity to work with them again on an interesting publication Thanks also to my husband, Warren, for supporting me through the endless writing times, and to my parents, who help so much with child care for my kids so that I can work on projects like this one —Karen Fishwick ... 62 0 Chapter 20 Answer Key for 62 0 Chapter 21 Practice Exam 62 1 Chapter 22 Answer Key for 62 1 Chapter 23 Practice Exam 62 2 Chapter 24 Answer Key for 62 2 425 445 463 485 499 519 Part V: Appendixes... 425 Chapter 20 Answer Key for 62 0 445 Chapter 21 Practice Exam 62 1 463 Chapter 22 Answer Key for 62 1 485 Chapter 23 Practice Exam 62 2 499 00 0789 729 180 FM 10 /21 /03... 0789 729 180 FM 10 /21 /03 3 :25 PM Page i Lotus Notes and Domino System Administrator ® ® Tony Aveyard Karen Fishwick 00 0789 729 180 FM 10 /21 /03 3 :25 PM Page ii Lotus Notes ® and Domino ® System Administrator