Mục lục

  • Manager's Guide to Performance Reviews

    • Cover

    • Contents

    • Preface

    • 1. A Tale of Two Performance Reviews

    • 2. Performance Reviews in the Scheme of Things

    • 3. Understanding Performance—Good and Bad

    • 4. Documenting Performance and Rating

    • 5. Documenting Performance-Narrative,

    • 6. Performance Planning—The Answer to Almost Any Review Problem

    • 7. Review Meetings, Step by Step

    • 8. Diagnosing, Problem Solving, and Ongoing

    • 9. Essential Communication Skills

    • 10. The Rewards and Punishment Dilemma

    • 11. Reviews with Employees of Different Stripes

    • 12. Facing Real-World Problems

    • Appendix: Resources for Performance Reviews

    • Index

    • Team DDU

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