Migrant Education Program New State Directors’ Orientation Tutorial Module 7: Program Planning - Service Delivery Plan

Migrant Education Program New State Directors’ Orientation Tutorial Module 7: Program Planning Service Delivery Plan U.S Department of Education Office of Migrant Education Tools for Program Improvement Table of Contents Section Getting Started What is Required Continuous Program Improvement for Service Delivery Setting the Context for the Service Delivery Plan The Service Delivery Planning Process General Framework for Developing the Service Delivery Plan Planning for Service Delivery Plan Implementation Service Delivery Plan Implementation Wrapping Up Slide # 16 20 31 40 75 79 85 Getting Started In This Section •Tutorial Objectives •How to Use the Tutorial •Icons to Guide You •Key Readings and Resources Tutorial Objectives Module will enable new state directors to 1.Understand the legislative and regulatory requirements for the Service Delivery Plan (SDP), 2.Develop an SDP using a recommended framework, 3.Develop strong Measurable Program Outcomes (MPOs) for Migrant Education Program (MEP) services, 4.Review their current state SDP to identify ways to improve it, and 5.Develop an action plan customized to their state’s MEP for developing a new SDP or revising their current one How to Use the Tutorial For optimal benefit from the tutorial, you should •Allow sufficient time to read the slides, reflect on the information, and complete all activities on the slides or on the Quick Resource and Reflection Sheets (QRRS) that can be downloaded as worksheets; •Read each slide as well as the information referenced in the slides; •Engage with the “What Do You Think?” slides to facilitate interaction with the information (Answers will be provided directly following each of these slides.); How to Use the Tutorial For optimal benefit from the tutorial, you should (cont.) •Pause to reflect on your state program at the “Check-in” slides (A QRRS document will typically accompany these.); •Complete the “Pop Quiz!” slides to reinforce key concepts; •Review your state’s MEP documents and reports as directed; •Develop an action plan using the worksheets provided; •Add actionable items to your MEP planning calendar (QRRS 14.2); and •Contact your MEP Officer for follow-up questions Icons to Guide You The following icons will guide you in making best use of this tutorial: What Do You Think? Check-in Pop Quiz! QRRS Quick Reference & Reflection Sheet (QRRS) Action Planning Calendar Item Key Readings and Resources You should have these documents readily available while completing the module, as the module will refer to these documents for more complete information on various topics •MEP Guidance on the Education of Migratory Children under Title I, Part C of the Elementary and Secondary Education Act of 1965, Chapter IV •Service Delivery Plan Toolkit developed by the Office of Migrant Education (OME) •Your state’s Comprehensive Needs Assessment (CNA) and SDP What is Required In This Section •General Requirements •Authorized Activities •SDP Requirements General Requirements State educational agencies (SEAs) must ensure that it and the State’s local operating agencies (LOAs) identify and address the special educational needs of migratory children in accordance with a comprehensive state plan that: A.Is integrated with other programs, B.Provides that migratory children will have an opportunity to meet the same challenging state academic content standards and academic achievement standards that all children are expected to meet, 10 Purpose of a Service Delivery Plan Project Implementation Plan Once the strategies, MPOs, and evaluation questions have been developed, a critical part of the SDP is the project plan that describes how the SDP will be implemented 76 Components of a Service Delivery Plan Project Implementation Plan The project implementation plan should include: •Strategies, •Activities, •Dates of implementation/completion, •Staff or agency responsible (SEA or LOA), and •Resources needed See the Service Delivery Plan Toolkit, Section E, Table E.6 for an example of an SDP Project Plan 77 Key Questions to Consider for Project Implementation • Which strategies will be conducted at the state level, and which ones will be conducted at the LOA level? • For those conducted at the LOA level, what state-level activities are needed to support local implementation? • What other agencies and programs will be involved in implementation of the SDP? • What is the timeline for implementation of the strategies and activities? • What resources are needed for implementation? • What features of the MEP will impact SDP implementation (e.g., summer only program, very large program, very small program)? 78 Service Delivery Plan Implementation In This Section •Implementation Considerations •Communicating the Service Delivery Plan •Providing Technical Assistance and Professional Development •Accountability •Continuous Improvement 79 Implementation Considerations Without specific strategies for implementation, the SDP will be only a document that sits on a shelf Consider: •Communication – Who needs to be familiar with the SDP? •Technical assistance and professional development – What skills will they need to implement the SDP? •Accountability – How will MEP staff and local projects be held accountable for implementing the activities identified in the SDP? 80 Communicating the Service Delivery Plan Strategies to consider include: •Providing the SDP, along with a cover letter customized for each stakeholder group, a summary of its responsibilities in the implementation of the SDP, and invite feedback and questions; •Conducting webinars and trainings to introduce the SDP; and •Creating buy-in by discussing the level of stakeholder input in the planning process and the ways the SDP will benefit migrant students 81 Providing Technical Assistance and Professional Development Strategies to consider include: •Offering training specific to the strategies included in the SDP to those involved with implementation; •Training local project staff on aspects of program planning that mirror the Continuous Program Improvement process conducted at the state MEP level; •Identifying national and state professional development opportunities for state and local MEP staff; •Implementing a process to address technical assistance requests from local projects, especially for new local directors; and •Offering customized technical assistance to LOAs based on monitoring findings 82 Accountability Strategies to consider include: •Ensuring that responsibilities for implementing the SDP are written into job descriptions for state and local MEP staff; •Including indicators specific to the SDP in the monitoring protocol for local projects; •Requiring LOAs to address in their subgrant applications how they will implement the SDP; and •Requiring LOAs to conduct program evaluations See the Service Delivery Plan Toolkit, Section G for more strategies on ensuring implementation and accountability 83 Continuous Improvement Strategies to consider include: •Updating the CNA and SDP every three years, or sooner if significant changes occur in the migrant population or MEP; and •Utilizing findings from the MEP Evaluation to make changes to the SDP – Use formative evaluation data to make mid-cycle adjustments in the SDP – OME suggests conducting a results evaluation (performance targets and MPOs) every year to ensure continuous progress and guide service strategy changes to the SDP as needed 84 Wrapping Up In This Section •Key Points •Action Planning •Resources 85 Key Points • The SDP is part of a continuous improvement cycle that includes needs assessment, service planning, program implementation, and program evaluation • The SDP must be the product of joint planning • The SDP must include state performance targets, a CNA, MPOs, service delivery strategies, and a program evaluation plan • An MPO is a clear, quantifiable definition of what you would consider a “success” in meeting a particular need • All parts of the SDP should be in alignment • A project plan will provide a concrete guide for implementing the SDP 86 Action Planning Consider the following questions: •When you need to develop a new SDP? (When was your state’s last CNA and SDP developed?) •How long you estimate the process will take? •Who needs to be involved, and when they need to be contacted? •What resources – internal and external – will you need? When you need to arrange these? •How will you customize the planning process for the size of your state and number of migrant students? See QRRS 7.5 – Service Delivery Plan Action Planning Add any actionable items to your MEP planning calendar 87 Resources for the Service Delivery Plan • MEP Guidance on Education of Migratory Children under Title I, Part C, of the Elementary and Secondary Education Act of 1965, Chapter IV – explanation of guidelines to implement the laws and regulations related to the MEP • Service Delivery Plan Toolkit – suggested step-by-step guide with tools and templates to develop the SDP 88 Migrant Education Program Resources • MEP Officers – list of OME contact information • Glossary of Terms – alphabetical listing of key terms applicable to migrant education 89 New State Directors’ Orientation Tutorial This tutorial was developed by The SERVE Center at The University of North Carolina at Greensboro under contract number ED-08-CO-0111 Content for this tutorial was developed through a review, compilation, and synthesis of •Authorizing statutes and regulatory guidance, •Information and resources obtained from the www.ed.gov and http://RESULTS.ed.gov websites, •Other documents shared by the Office of Migrant Education, •State Migrant Education Program websites and related documents, and •Other websites supporting the educational welfare of migrant children and youth – Note: Some links in this tutorial take the user to external websites provided by other organizations The U.S Department of Education cannot guarantee the accuracy of the information at these sites The inclusion of these links is not intended to reflect their importance, nor is it intended to endorse any views or products of these organizations No official endorsement by the U.S Department of Education of any product, commodity, service, or enterprise mentioned in this publication is intended or should be inferred Note: All images included in this tutorial are used with appropriate licensing agreement, or are copyright cleared or open source 90 ... Continuous Program Improvement for Service Delivery Setting the Context for the Service Delivery Plan The Service Delivery Planning Process General Framework for Developing the Service Delivery Plan Planning. .. Update the Service Delivery Plan •Local Projects and the Service Delivery Plan 20 Definitions The Service Delivery Plan is a comprehensive state plan for service delivery that describes the services... the Service Delivery Plan In This Section •Definitions •Benefits of Developing a Service Delivery Plan •Key Role of the Service Delivery Plan •Additional Inclusions in the Service Delivery Plan