% 100% “Almost everybody will find something in this book that will make them a more powerful and effective Outlook user.” ONE HUNDRED PERCENT —Ben M Schorr, MVP-OneNote, CNA, MCPx4 COMPREHENSIVE AUTHORITATIVE WHAT YOU NEED ONE HUNDRED PERCENT Master the brandnew user interface and other Outlook enhancements Boost your productivity and tame your e-mail with customized Outlook settings Harness advanced collaboration tools and other power user features Outlook 2003 Microsoft Office ® ® ible BONUS CD-ROM AND COMPANION WEB SITE More than 600MB of Office-compatible bonus software and eBooks included on the CD! Rob Tidrow, et al Exclusive Bonus CD with Additional Super Bible eBook Free eBook! Office 2003 Super Bible — the ultimate eBook in our exclusive Bible series — consists of over 500 pages of specially selected chapters from our Office 2003-related Bibles, along with original content on topics such as Microsoft Publisher Read how Microsoft Office components work together and with other industry products This eBook not only introduces you to the most-used features of each Office component, but it also teaches you how to maximize the interoperability features of Office for effective project collaboration More than 200 bonus software applications and demos including: • Shareware versions of Capture Express, Macro Express, and other products from Insight Software Solutions to help automate and organize your computer tasks • 4TOPS Word Link and Excel Link add-ins to integrate Microsoft Access into other Office applications • Evaluation versions of Camtasia Studio and SnagIt screen recording and capturing software from TechSmith Corporation • Charting, data-related, and other time-saving add-ins like Spreadsheet Assistant from Macro Systems • Trial versions of Synergration’s AccessBooks and Xbooks for importing and exporting data to and from Office and QuickBooks And if that's not enough: You'll also find a fully searchable PDF of the entire book you are holding, plus detailed tables of contents for other Wiley books on Microsoft Office 2003 products See the back of the book for the CD-ROM and a listing of all Microsoft Office 2003-related Bibles from Wiley Outlook 2003 Bible ® Outlook 2003 Bible ® Rob Tidrow, et al Outlook® 2003 Bible Published by Wiley Publishing, Inc 10475 Crosspoint Boulevard Indianapolis, IN 46256 www.wiley.com Copyright © 2004 by Wiley Publishing, Inc., Indianapolis, Indiana Published by Wiley Publishing, Inc., Indianapolis, Indiana Published simultaneously in Canada ISBN: 0-7645-3973-6 Manufactured in the United States of America 10 1O/QY/RQ/QT/IN No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8700 Requests to the Publisher for permission should be addressed to the Legal Department, Wiley Publishing, Inc., 10475 Crosspoint Blvd., Indianapolis, IN 46256, (317) 572-3447, fax (317) 572-4447, E-Mail: permcoordinator@wiley.com LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: WHILE THE PUBLISHER AND AUTHOR HAVE USED THEIR BEST EFFORTS IN PREPARING THIS BOOK, THEY MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS BOOK AND SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTY MAY BE CREATED OR EXTENDED BY SALES REPRESENTATIVES OR WRITTEN SALES MATERIALS THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR YOUR SITUATION YOU SHOULD CONSULT WITH A PROFESSIONAL WHERE APPROPRIATE NEITHER THE PUBLISHER NOR AUTHOR SHALL BE LIABLE FOR ANY LOSS OF PROFIT OR ANY OTHER COMMERCIAL DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S at (800) 762-2974, outside the U.S at (317) 572-3993 or fax (317) 572-4002 Wiley also publishes its books in a variety of electronic formats Some content that appears in print may not be available in electronic books Library of Congress Cataloging-in-Publication Data: 2003101886 Trademarks: Wiley, the Wiley logo, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc and/or its affiliates in the United States and other countries, and may not be used without written permission Outlook is a registered trademark of Microsoft Corporation in the United States and/or other countries All other trademarks are the property of their respective owners Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book is a trademark of Wiley Publishing, Inc About the Author Rob Tidrow is a writer, Web site designer, trainer, and president of Tidrow Communications, Inc., a firm specializing in content creation and delivery Rob has authored or co-authored over 30 books on a wide variety of computer topics, including Microsoft Windows, Microsoft Office, and Microsoft Internet Information Server He is the Technology Coordinator for Union School Corporation, Modoc, IN and lives in Milton, IN with his wife Tammy and their two sons, Adam and Wesley You can reach him on the Internet at rtidrow@infocom.com Brian Culp is the author or co-author of several computer books, including two in the Mike Meyer’s Passport series He’s been a computer teacher for the past several years, and owns an administration firm called LANscape, Inc He lives in Kansas City You can reach him at either bculp@lanscapecomputer.com or at bculp23@hotmail.com Credits Senior Acquisitions Editor Sharon Cox Project Coordinator Ryan Steffen Development Editor Sharon Nash Graphics and Production Specialists Beth Brooks Amanda Carter Jennifer Click Sean Decker Carrie Foster Michael Kruzil Lynsey Osborn Ron Terry Mary Gillot Virgin Technical Editor Julia Kelly Williams Lefkovics Copy Editor Susan Hobbs Editorial Manager Mary Beth Wakefield Vice President & Executive Group Publisher Richard Swadley Vice President and Executive Publisher Bob Ipsen Vice President and Publisher Joseph B Wikert Executive Editorial Director Mary Bednarek Quality Control Technician John Greenough Andy Hollandbeck Angel Perez Carl William Pierce Brian Walls Proofreading and Indexing TECHBOOKS Production Services This book is dedicated to my wonderful wife, Tammy, and my two fantastic sons, Adam and Wesley Thank you for your patience and understanding Let’s go to the beach! Rob Tidrow 774 Index ✦ S security See also encryption; passwords; spam actions to protect against viruses, 488 adding a trusted source, 493 attachment blocking, 489–491 blocking external HTML content, 174, 498–499 certificates, 159–161 configuring security zones, 175–176 customizing, 366–368 digital signatures, 21, 159–163 encryption, 21 Exchange Server e-mail account settings, 90–91 group policies for, 502 IMAP versus POP3, 94 Level category files, 489–491 Level category files, 489, 491 macro virus security, 488, 491–493 new features in Outlook 2003, 21 optimizing, 733–736 setting the level for Outlook, 367–368 virus protection, 366–368, 487–493 Security command (Tools menu), 367, 492 Security dialog box, 175–176, 367–368 Security Properties dialog box, 162, 163, 164 Select Attendees and Resources dialog box, 257–259 Select Contact dialog box (forms), 626 Select Contacts dialog box (Notes), 308 Select Group Policy dialog box, 504 Select Members dialog box, 165 Select Name dialog box for another user’s folder, 434, 435, 437 for Contact form, 201 Select Names dialog box (e-mail), 119–120, 167, 215 Select Task Recipient dialog box, 273 Send To submenu (File menu) Exchange Folder command, 417, 571 Mail Recipient command, 151, 416, 417 options available, 417 overview, 151 Send Web Page by E-mail command (Actions menu), 375 sending e-mail messages See also attachments to e-mail; forwarding e-mail messages; replying to e-mail messages automatic response, 183–184 on behalf of someone else, 435–436, 545, 553–554 copies to multiple recipients, 116 digitally signed messages, 161–163 Do not deliver before option, 124 encrypting messages, 163–164 Expires after option, 124 flagging messages, 139 having replies sent to someone else, 124 in HTML format, 135–136, 137 immediately after creating, 122–123 linking messages to categories, 124 as Office documents, 136–138 from other applications, 415–418 Out of Office Assistant for, 187–190 overview, 79 permissions notification for delegates, 429, 431 as plain text, 131–133 preferences, 108 recalling Exchanger Server messages, 77, 122–123, 156–157 receipt request, 109, 123–124 resending, 78 in RTF format, 133–135 saving sent messages, 124 setting message importance and sensitivity, 139–140 setting options for, 123–124 test message for POP3 account, 96 using distribution lists, 164–167 vCards with, 145–146 for voting, 155 Web pages with, 375, 376 WSS user notification, 445, 446 sending Office documents to e-mail recipients, 416–418 Send/Receive submenu (Tools menu) Free/Busy Information command, 245 selecting account, 60 Work with Headers submenu Download Headers command, 169 Process Marked Headers command, 170 sensitivity of e-mail messages, setting, 139–140 Sent Items folder See also mail folders default aging period, 526 deleting old messages automatically, 78 described, 129 resending messages, 78 saving sent messages in, 124 using, 78 services, group policies for, 502 /settings Setup switch, 51, 53 Setup INI Customization Wizard, 49–50 Setup switches, 50–53 Setup Wizard Add or Remove Features option, 28 Choose advanced customization option, 27 Complete Install option, 27 Custom Install option, 27 End-User License Agreement (EULA), 26 Installed on first use option, 27 Installed on First Use option, 27 Minimal Install option, 27 Index ✦ S Not Available option, 27 Reinstall or Repair option, 29 Run all from My Computer option, 27 Run from My Computer option, 27 running, 24–25 Uninstall option, 29 shared fields of forms, 613–615 SharePoint Central Administration page (WSS), 445 SharePoint Portal Server, 439 SharePoint Team Services (STS), 21–22 See also WSS (Windows Sharepoint Services) SHAREPT directory, 442 shareware programs, 739 See also CD with this book sharing information See also collaboration; newsgroups calendars, 225, 243–246 categories, 327–331 folders, 386, 400–402 Journal, 299 between laptop and desktop systems, 393 non-Outlook users and, overview, 6–7 preventing sharing for contact records, 202 preventing sharing for tasks, 272 vCards for, Show Fields dialog box Calendar, 238 customizing folders, 390–392 manipulating field headings in views, 649–650 TaskPad, 280, 281 showing See toggling on/off; viewing signatures, digital See digital signatures signatures (e-mail) See also digital signatures automatically appended to messages, 143–144 backing up from Exchange Server, 521–522 backing up from Word, 521 company disclaimers and, 144 creating an auto signature, 140–144 creating in Word, 143 defined, 140 editing in messages, 144 length recommendations, 144 new features in Outlook 2003, 21 separate signature for each account, 21 specifying, 110 vCard with, 145–146 Site Administration page (WSS), 448 site groups (WSS), 446–448, 451–452 Site Settings page (WSS) configuring anonymous access, 449–450 opening, 443, 448 opening Manage Users page from, 443 site group configuration, 450–452 size checking size of attachments, 149 Exchange mailbox limits, 539, 540–541, 546 Exchange mailbox message delivery options, 539 icons for Notes, 311 keeping e-mail messages short, 115 limits for attachments, 148–149 of newsgroup messages, 342 of PST files, 517 resizing Button Bar (Navigation Pane), 71 signature length, 144 sizing See resizing slash (/) in Setup switches, 50–53 Small Icons view (Notes), 311 SMS (System Management Server), 30 Software Installation Properties property sheet, 47–48 software on the CD with this book highlights of software included, 739–740 installing, 738 list of, 740–742 system requirements, 737–738 troubleshooting, 742–743 types of, 739 software policies, 43–44 Sort By dialog box, 282–283 Sort dialog box, 239, 651 sorting Calendar fields, 239 Contact form Activities tab, 204 Contacts list names, 62–63 Inbox messages, 76, 80 tasks, 267 tasks in Outlook Today, 360 views, 650–651 sounds for reminders, 251–252, 271–272 Source command (View menu), 573 SPA (Secure Password Authentication), 95, 96 spaces in e-mail addresses, 117 spam blocking external HTML content, 174, 498–499 defined, 173 filtering junk and adult content mail, 185–187 Junk E-mail components, 25 performance and rules for, 729 prevalence of, 494 protecting against, 373 rules and filters for, 495–499 Safe Senders list, 497 sharing e-mail address in newsgroups and, 334 unsubscribe requests and, 173 Web beacon blocking for reducing, 20–21, 498–499 spammers, 173 speed See performance improvements 775 776 Index ✦ S–T Speed Dial list, 221 spin buttons for forms, 603–604 Standard Forms Library, 563, 569 starting See opening; running stationery, 24, 110, 147–148 Status Bar command (View menu), 359 status line, 59 Storage Limits dialog box, 546–547 STS (SharePoint Team Services), 21–22 See also WSS (Windows Sharepoint Services) styles for Outlook Today, 69, 360 subject text box (e-mail), 120–121, 183 subscribing to newsgroups, 338–340 surveys (WSS), 453 switching between profiles, 105 synchronization newsgroup messages, 351–352 OST file and, 90 status line information, 59 System Management Server (SMS), 30 system policies adding administrative templates for, 510–512 deploying, 512–513 group membership changes and, 510 group policies versus, 509–510 naming, 512 need for, 508–509 overview, 501, 509–510 saving, 512–513 users’ ability to bypass or change, 510 System Policy Editor, 509, 511–512 system requirements for CD with this book, 737–738 T /t Setup switch, 51 Table Style for printing category items, 326–327 TabStrip control for forms, 602 tallying votes, 156, 157 Task form assigning tasks to people, 273–275 Details tab, 272–273 opening, 270 setting task options, 270–273 Task tab, 270–272 Task Recurrence dialog box daily recurrence pattern options, 276 monthly recurrence pattern options, 276–278 opening, 275 weekly recurrence pattern options, 276, 277 yearly recurrence pattern options, 278, 279 Task Request form, 569 TaskPad changing properties for, 378–380 customizing look of, 280–284 described, 267, 279 displaying, 279 marking tasks as completed, 279 toggling on/off, 377–378 turning off in Calendar, 230 TaskPad command (View menu), 267, 269, 378 tasks See also delegating tasks; lists (WSS) adding macros for repetitive tasks, 382–383 assigning to people, 273–275 Autodate feature, 268 categories, 272 creating, 80, 268–269 details information, 272–273 difficulties scheduling, 265–266 due date, 66, 266, 270 editing, 273 linking to contacts, 272 marking as completed, 269, 279 notes for, 272 open-ended, 266 in Outlook Today, 69, 360 overview, 265–267 printing details of open task, 273 prioritizing, 271 Private check box, 272 recurring, 275–279 reminders, 271–272 setting options for, 270–273 sorting, 267 status information, 271 uses for recurring tasks, 278 WSS lists, 457 Tasks folder See also tasks; Tasks list default aging period, 526 overview, 66, 388 permissions for delegates, 427–428, 432–433 Tasks list in, 10 views, 66–67 Tasks list See also tasks creating tasks, 80, 268–269 marking tasks as completed, 269 open-ended tasks in, 266 Outlook Today folder link to, 67 overview, 10–11 preventing sharing, 272 TaskPad view, 267, 279–284 views and, 267 teams See sharing information Index ✦ T templates, 4–5, 25, 177 testing command buttons for forms, 605 forms, 630 package during deployment, 48 testing the package, 48 text boxes for forms, 594–595, 603–604 text files, saving, 399–400, 424–425 time See also Calendar; date changing for appointments, 252 changing for meetings, 260 Note timestamp options, 310–311 setting for appointments, 251 setting for meetings, 257 timeline in Journal views, 288, 289, 290 timing Journal entries, 298 time zones, e-mail and change in, title bar, 58 To text box (e-mail), 116, 167, 201 toggle buttons for forms, 606 toggling on/off See also disabling; enabling; viewing AutoArchive for a folder, 528–529 Navigation Pane, 60, 70, 358, 365 Reading (Preview) pane, 60, 64 small calendar and TaskPad (Calendar), 230 status bar display, 359 TaskPad, 377–378 toolbars adding or removing buttons, 61, 363 backing up settings, 521 creating a custom toolbar, 364–365 customizing, 61, 336, 363–365 floating, 60 moving, 60–61, 363 Outlook Newsreader button, 336 overview, 59, 60 Remote Mail, 169 resetting to defaults, 363 roaming users and, 480 viewing, 59, 60, 358 Web toolbar, 374 Toolbars submenu (View menu) Customize command, 61, 336, 358, 364 displaying toolbars, 59, 60, 358, 363 Web command, 374 Toolbox (OFD) adding controls with, 583–584 CheckBox button, 597 ComboBox button, 598 CommandButton button, 604 Image button, 602–603 Label button, 584, 592 ListBox button, 599 MultiPage button, 600 opening, 583, 591 OptionButton button, 596 SpinButton button, 604 TabStrip button, 602 ToggleButton icon, 606 Tools menu See also Options dialog box Customize command, 60, 362 E-mail Accounts command, 86, 154, 519, 725, 731 Empty “Deleted Items” Folder command, 404 Find submenu, 217 Forms submenu Design a Form command, 562, 580 Design This Form command, 563, 591 Script Debugger command, 671, 673 Macro submenu Macros command, 382 Security command, 367, 492 Mail Merge command, 411 Message Rules submenu Blocked Senders List command, 348 News command, 343 Options command, 77 Options submenu, 243, 244 Organize command, 369 Rules and Alerts command, 177, 184, 185, 522, 727 Send/Receive submenu Free/Busy Information command, 245 selecting account, 60 Work with Headers submenu, 169, 170 tracking See also Journal; tasks documents using tracking folders, 641–644 information using tracking folders, 640–641 receipt request for e-mail, 109, 123–124 sales opportunities, 692–694 tallying votes, 156, 157 tracking folders overview, 640 tracking documents, 641–644 tracking information, 640–641 Tracking Options dialog box, 109 transform files See also Custom Installation Wizard creating manually, 32 creating with Custom Installation Wizard, 32–42 described, 32 naming, 33 profile information stored in, 468 translation software for foreign languages, 132 Transparent Language Easy Translator software, 132 101 Languages of the World software, 133 777 778 Index ✦ T–V trial versions of software, 739 See also CD with this book troubleshooting software on the CD, 742–743 Trusted Sites security zone, 175–176 trusted sources, adding, 493 turning on/off See toggling on/off Type menu Combination command, 615 Number command, 617 Typical Install option, 24–25 U unattended installation See automated and unattended setup undeleting e-mail messages using OWA, 710 uninstalling Outlook 2003, 29 universal distribution groups (Exchange), 551 unsending Exchanger Server messages, 77, 122–123, 156–157 updating Office, 29 Upload Document page (WSS), 460 URLs entering in Contact form, 201 for Hotmail accounts, 99 for MSN accounts, 99 for OWA, 704, 705 Use existing profile option (Custom Installation Wizard), 39 users, roaming See roaming users users (WSS) adding, 444, 446–447 configuring anonymous access, 449–450 notifying, 445, 446 removing, 447 selecting site groups for, 446 site groups available, 446 UUENCODE format for attachments, 110 V VBScript for command buttons, 588–589, 604–605 overview, 588 for TabStrip control, 602 for toggle buttons, 606 vCards attaching to messages, 145–146 creating from Contact records, 145 described, importing contacts from, 209 including with signatures, 146 overview, 144–145 View Code command (Form menu), 588, 667, 669 View in Internet Zone command (View menu), 499 View menu See also Current View submenu Arrange By submenu customizing Calendar view, 74, 237 customizing Contacts list view, 63 customizing folders, 392 customizing Last Seven Days Journal view, 293 customizing versus defining views, 648–649 defining Calendar views, 237 mail folder options, 64 selecting Calendar views, 226, 231–232, 233, 235, 236 selecting Journal views, 288, 289, 290, 292, 293, 294 selecting Notes views, 311, 313, 314, 315 selecting Tasks list views, 267 AutoPreview command, 730 Bcc Field command, 117 Day command, 62, 227 Layout command, 341 Month command, 62 Navigation Pane command, 358 Options command, 123 Reading Pane submenu, 730 Source command, 573 Status Bar command, 359 TaskPad command, 267, 269, 378 Toolbars submenu Customize command, 61, 336, 358, 364 displaying toolbars, 59, 60, 358, 363 Web command, 374 View in Internet Zone command, 499 Week command, 62 Work Week command, 62 View Summary dialog box, 238, 649, 650 View With Autopreview commands (View menu), 231–232 viewing See also opening; toggling on/off address maps, 218–219 all commands on menus, 60, 362 another user’s folder, 433–435 attendee availability for meetings, 259–260 Bcc text box, 117 browsing folders, 60 Business Contact Manager accounts, 684–685 changing the view, 60–67 contact cards, 74 contact records for e-mail addresses, 119 discussion boards (WSS), 456–457 discussion folder messages, 639–640 Index ✦ V–W documents (WSS), 453–454 flags by color, 20 Journal entry details, 81 lists (WSS), 457–458 Navigation Pane icon options, 71 newsgroup messages, 341–343, 350–351 Notes by color, 66, 82, 315 TaskPad, 279 toolbars, 59, 60, 358 Web toolbar, 374 WSS site data, 452–458 views See also Calendar application folders and, 647–652 Contacts list, 62–63, 195–196 customizing versus defining, 648–649 filtering, 650–651 for folders, 60 grouping information, 650 Journal, 65, 288–295 mail folder, 64 manipulating field headings, 649–650 Notes folder, 65–66, 311–315 Organize feature, 369, 373–374 Other Settings dialog box, 651–652 sorting, 650–651 Tasks folder, 66–67 Tasks list, 267 virtual server for IM, 555–557 viruses See also security actions to protect against, 488 adding a trusted source, 493 attachment blocking, 489–491 dangers of, 487 macro virus security, 488, 491–493 Outlook targeted due to popularity, 488 overview, 366–367 protecting against, 367–368 Visual Basic Editor (Microsoft), 15, 382, 383 Visual Basic Scripting Support, 25 Visual Studio NET (Microsoft), 16–17 voting feature, 123, 154–157 W Watch Conversation command (Message menu), 350 Web applications, 572–577 Web beacons, blocking, 20–21, 498–499 Web command (View menu), 374 Web designer site group (WSS), 446 Web pages See also Internet resources; URLs assigning home page for folder, 375–377 displaying Web toolbar, 374 integrating Outlook with the Web, 374–377 saving Calendar as, 246–248 sending with e-mail messages, 375, 376 Web toolbar, 374 Web-based e-mail See OWA (Outlook Web Access) Week command (View menu), 62 Week view (Calendar), 229–230, 714, 715 Week View With AutoPreview command (View menu), 231–232 Wiley Product Technical Support, 743 Window Layout Properties dialog box, 341 Windows Components Wizard, 441–442 Windows Explorer folders versus Outlook folders, 69–70, 127–128 Windows Media Services, 262–264 Windows 98 (Microsoft) group policies and, 508–509 system policies for, 501, 508–513 Windows Server 2000 Bible, 547 Windows Server 2003 Bible, 547 Winter style (Outlook Today), 360 Word (Microsoft) associating templates with forms, 625 creating signatures in, 143 integration with Outlook, 11–12 mail merge using Contacts list, 410–415 setting as default mail editor, 110 Work Offline command (File menu), 724 Work Week command (View menu), 62 Work Week view (Calendar), 228–229 Work with Headers submenu (Tools menu) Download Headers command, 169 Process Marked Headers command, 170 workflow applications, 658–659 workgroups See sharing information WSS (Windows Sharepoint Services), 460–461 adding a user, 444, 446–447 adding documents, 459–460 adding site groups, 451–452 adding to discussions, 460 adding to lists, 460–461 administrator role for, 443, 448 advanced site group configuration, 450–452 advanced user and site group management, 448–452 changing site group membership, 447–448 configuring anonymous access, 449–450 editing documents, 455 filtering documents, 455 installing prerequisites, 441–442 Continued 779 780 Index ✦ W–X WSS (Windows Sharepoint Services) (continued) installing WSS, 442–443 locating the installation files, 442 mail settings, 445 managing users and site groups, 443 overview, 439–440 removing site groups, 452 removing users, 447–448 setting alerts for documents, 456 setting up a site, 440–452 viewing data (overview), 452–453 viewing discussion boards, 456–457 viewing documents, 453–454 viewing lists, 457–458 X /x Setup switch, 53 Wiley Publishing, Inc End-User License Agreement READ THIS You should carefully read these terms and conditions before opening the software packet(s) included with this book “Book” This is a license agreement “Agreement” between you and Wiley Publishing, Inc “WPI” By opening the accompanying software packet(s), you acknowledge that you have read and accept the following terms and conditions If you not agree and not want to be bound by such terms and conditions, promptly return the Book and the unopened software packet(s) to the place you obtained them for a full refund License Grant WPI grants to you (either an individual or entity) a 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you’re fluent in previous versions, acquainted only with Outlook’s e-mail function, or new to the whole Office suite, this complete, authoritative reference manual is all but guaranteed to make you more efficient It’s packed with timesaving tips and clear explanations that help you master the entire range of Outlook’s valuable tools—to simplify e-mail communication, streamline group planning and scheduling, access and manage information, track tasks, and more Inside, you’ll find complete coverage of Outlook 2003 • Install and configure Outlook 2003 and learn your way around its user-friendly interface • Use Outlook as a personal information manager and integrate it with other Office applications • Schedule times and tasks, keep track of people, and manage items and folders • Take advantage of Outlook’s integrated e-mail, calendar, contact management, task tracking, and online synchronization features • Develop custom forms and applications to tailor Outlook for your purposes • Delegate tasks, use folders effectively, and use Windows SharePoint Services • Support roaming users, manage security, develop policies for groups and systems, and manage an exchange server Publish project information on public folders • Explore advanced messaging and use the Outlook 2003 Object Model Improve your organization with search folders Bonus CD-ROM and companion Web site! • Exclusive Office 2003 Super Bible eBook, with more than 500 pages of information about how Microsoft Office components work together • Bonus shareware, freeware, trial, demo, and evaluation programs that work with or enhance Microsoft Office • Searchable eBook version of Microsoft Outlook 2003 Bible • An easy-to-use interface that allows you to browse and install everything on the CD Visit the companion Web site for links to all programs on the CD as well as additional software, complete tables of contents for all seven Wiley Office 2003 Bibles, and links to other Wiley Microsoft Office titles www.wiley.com/compbooks/officebibles2003/ System Requirements: See the CD appendix for details and complete system requirements $39.99 USA $59.99 Canada £27.95 UK Reader Level: Shelving Category: Beginning to Advanced Data Transmission Systems/ Electronic Mail ISBN 0-7645-3973-6 *85 -IGIFAc ,!7IA7G4-fdjhdc!:p;N;t;T;t B ... on Microsoft Office 2003 products See the back of the book for the CD-ROM and a listing of all Microsoft Office 2003- related Bibles from Wiley Outlook 2003 Bible ® Outlook 2003 Bible ® Rob Tidrow,... xxv xxvi Outlook 2003 Bible Part VI: Basics of Microsoft Outlook 2003 559 Chapter 27: Outlook 2003 Application Types 561 Outlook 2003 Client Applications Outlook 2003 Forms... sons, Adam and Wesley Thank you for your patience and understanding Let’s go to the beach! Rob Tidrow Preface W elcome to Microsoft Outlook 2003 Bible — your complete guide to Outlook 2003! Microsoft