Business communication essentials a skills based approach, 6th edition

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Business communication essentials  a skills based approach, 6th edition

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... book, and the publisher was aware of a trademark claim, the designations have been printed in initial caps or all caps Library of Congress Cataloging-in-Publication Data Bovee, Courtland L Business. .. Project Manager: Karin Williams Editorial Assistant: Ashlee Bradbury Director of Marketing: Maggie Moylan Senior Managing Editor: Judy Leale Production Project Manager: Karalyn Holland Operations... the authors and access special assignment materials and “Learn More” media items Click on any chapter to see the updates and media items for that chapter Scan headlines and click on any item of

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Mục lục

  • Cover

  • Title Page

  • Copyright Page

  • Contents

  • Preface

  • Prologue

  • Unit 1 BUSINESS COMMUNICATION FOUNDATIONS

    • CHAPTER 1 Understanding Business Communication in Today’s Workplace

      • Understanding Why Communication Matters

      • Communicating as a Professional

      • Exploring the Communication Process

      • Committing to Ethical Communication

      • Communicating in a World of Diversity

      • Using Technology to Improve Business Communication

      • Chapter Review and Activities

      • Test Your Knowledge

      • Apply Your Knowledge

      • Practice Your Skills

      • Expand Your Skills

      • Improve Your Grammar, Mechanics, and Usage

      • References

      • CHAPTER 2 Mastering Team Skills and Interpersonal Communication

        • Communicating Effectively in Teams

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