► Career goal • • • Use presentation skill to convince the customer and create a better relationship with them Become a telesales expert after years and guidance for new Telesales staff Write an EBook about Telesales, raise awareness about Telesales ► Job experience 2014 – Present | ADT international Telesales Vice Manager ► Skills Microsoft Office: Communication: Presentation: Sales: - Build an effective Telesales structure ► Activities - Search customer database MC Club and English presentation club - Mail chimp and customer care 10/2013 - 08/2014 - Recruit and telesales training - Take part in English presentation training 2011 – 2013 | ADT INTERNATIONAL Telesales Staff - Critical thinking - Customer support 2013 | First prize ADT got talent ► Award - Resolving claims Date of Birth: 01/12/1992 Gender: Female Mobile: 098223344 Email: xuanngoc@gmail.com Address: A30, TT9 Van Quan Ha Noi