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Experiencing MIS 10th by m kronenke chapter 12

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Cấu trúc

  • Using MIS

  • “Augmented reality is a dream come true.”

  • Bottom Line

  • Study Questions

  • Business Processes and Information Systems

  • Relationship of Business Processes and Information Systems

  • Slide 7

  • How Is Scope Related to Development Processes?

  • Role of Development Personnel

  • Business Process Management (BPM)

  • Properties of Processes

  • Why Do Processes Need Management?

  • Examples of Change in Business Fundamentals

  • Four Stages of BPM Cycle

  • Business Process Modeling Notation (BPMN)

  • Existing Order Process (BPMN)

  • Check Customer Credit Process

  • Systems Development Life Cycle (SDLC)

  • SDLC Definition Phase

  • Role of a Prototype

  • SDLC Requirements Analysis Phase

  • SDLC Component Design Phase

  • SDLC System Implementation Phase

  • System Conversion Approaches

  • Design and Implementation for the Five Components

  • SDLC System Maintenance Phase

  • Successful SDLC Projects

  • Work Breakdown Structure (WBS)

  • Partial Gantt Chart for Definition Phase of Project

  • Partial Gantt Chart with Resources (People) Assigned

  • Primary Drivers of Systems Development

  • Manage Development Challenges

  • Diseconomies of Scale

  • Configuration Control and Unexpected Events

  • Banking on IoT

  • Banking on IoT (cont’d)

  • Estimation Ethics

  • Estimation Ethics (cont’d)

  • Alternatives to SDL

  • Principles of Agile (Scrum) Development

  • Scrum Essentials

  • Scrum Process

  • When Are We Done?

  • How Do Requirements Drive the Scrum Process?

  • Summary of Scrum Estimation Techniques

  • Hocus-Pocus?

  • Information Systems Development in 2027

  • Psst. There’s Another Way, You Know . . .

  • Developing Your Personal Brand

  • Developing Your Personal Brand (cont’d)

  • Active Review

  • When Will We Learn?

  • When Will We Learn? (cont’d)

  • Slide 54

Nội dung

Using MIS 10 th Edition Chapter 12 Information Systems Development Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-1 “Augmented reality is a dream come true.” • Example of decision making in small company – Zev owner and source of investment funds – Team presents options; he listens and makes a decision • Team is nervous, not really sure what will happen • “The ad possibilities are huge We could sell new kinds of ads that people have never seen before.” • Will focus on building a HoloLens prototype Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-2 Bottom Line • Startups fun and interesting places to work • Time and budgets limited • Decisions made more quickly, but risky if not well managed • Prototypes used to reduce front-end risk • Scrum ideal process for creating prototypes Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-3 Study Questions Q12-1 How are business processes, IS, and applications developed? Q12-2 How organizations use business process management (BPM)? Q12-3 How is business process modeling notation (BPMN) used to model processes? Q12-4 What are the phases in the systems development life cycle (SDLC)? Q12-5 What are the keys for successful SDLC projects? Q12-6 How can scrum overcome the problems of the SDLC? Q12-7 2027? Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-4 Business Processes and Information Systems Q12-1 How are business processes, IS, and applications developed? Offline process Figure 12-1 Activities in a Business Process and the Correlating Information Systems Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-5 Relationship of Business Processes and Information Systems Q12-1 How are business processes, IS, and applications developed? • Every information system has at least one application (software) Figure 12-2 Relationship of Business Processes and Information Systems Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-6 How Do Business Processes, Information Systems, and Applications Differ and Relate? Q12-1 How are business processes, IS, and applications developed? Different characteristics and components Business processes to information systems - N:M Business process need not relate to any information system, but an information system relates to at least one business process At least one application in every IS due to software component Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-7 How Is Scope Related to Development Processes? Q12-1 How are business processes, IS, and applications developed? Development Process BPM SDLC Scrum Business Processes ü   ü Information Systems   ü ü Applications   ü ü   Scope Figure 12-3 Scope of Development Processes Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-8 Role of Development Personnel Q12-1 How are business processes, IS, and applications developed? Figure 12-4 Role of Development Personnel Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-9 Business Process Management (BPM) Q12-2 How organizations use business process management (BPM)? Business process Network of activities, repositories, roles, resources, and flows Interact to accomplish a business function Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-10 Principles of Agile (Scrum) Development Q12-6 How can scrum overcome the problems of the SDLC? Figure 12-20 Principles of Agile (Scrum) Development Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-40 Scrum Essentials Q12-6 How can scrum overcome the problems of the SDLC? Figure 12-21 Scrum Essentials Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-41 Scrum Process Q12-6 How can scrum overcome the problems of the SDLC? Figure 12-22 Scrum Process Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-42 When Are We Done? Q12-6 How can scrum overcome the problems of the SDLC? Scrum periods continue until: Customer satisfied and accepts it Project runs out of time Project runs out of money Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-43 How Do Requirements Drive the Scrum Process? Q12-6 How can scrum overcome the problems of the SDLC? Figure 12-23 Example Requirement and Tasks Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-44 Summary of Scrum Estimation Techniques Q12-6 How can scrum overcome the problems of the SDLC? Figure 12-24 Summary of Scrum Estimation Techniques Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-45 Hocus-Pocus? Q12-6 How can scrum overcome the problems of the SDLC? Incorporates team iteration and feedback for scheduling and tasking Team exceeds what members can individually Framework for team learning Learns how to assign points and what team’s true velocity is Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-46 Information Systems Development in 2027 Q12-7 2027? AI, machine learning, and deep neural networks are reshaping the way systems are developed Systems will be “trained” rather than “created.” Developers will become more like architects rather than builders Nature of IT industry changes—more agile using SOA and Web services New systems will come online fast, the limiting factor will be humans’ ability to cope Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-47 Psst There’s Another Way, You Know Security Guide Code sent copies of engineering drawings on host machine to one of several email servers in China Original infection on server of a Peruvian manufacturer whose suppliers needed manufacturer’s engineering designs to create component parts Tens of thousands of engineering drawings were leaked Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-48 Developing Your Personal Brand Career Guide Professionals use social media, such as LinkedIn, to build their personal brand Personal brand is the means by which you conduct authentic relationships with the market for your talents and abilities That market might be your professional colleagues, your employer, your fellow employees, your competition, or anyone who cares about what you care about Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-49 Developing Your Personal Brand (cont’d) Career Guide What is your personal competitive advantage? Why would someone choose you, your expertise, or your work products over others? How could you use social media (like LinkedIn) to make an existing professional contact more personal in nature while still maintaining your privacy? Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-50 Active Review Q12-1 How are business processes, IS, and applications developed? Q12-2 How organizations use business process management (BPM)? Q12-3 How is business process modeling notation (BPMN) used to model processes? Q12-4 What are the phases in the systems development life cycle (SDLC)? Q12-5 What are the keys for successful SDLC projects? Q12-6 How can scrum overcome the problems of the SDLC? Q12-7 2027? Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-51 When Will We Learn? Case Study 12 1974: Cause of failure Lack of user involvement in creating and managing system requirements Access CT project (2013) successful If schedule fixed, funding fixed, what factors can be traded off to reduce project difficulty and risk? Requirements Reduce to bare minimum, get system running, add to it Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-52 When Will We Learn? (cont’d) Case Study 12 Failure: State of Oregon wasted $248+ million attempting to develop an information system to support healthcare exchange Very early in project, consulting firm hired to provide quality assurance, warned requirements were vague, changing, and inconsistent Warnings made no difference Why? Software and systems made of “pure thought-stuff.” Copyright © 2018, 2017, 2016 Pearson Education, Inc All Rights Reserved 12-53 ... Education, Inc All Rights Reserved 12- 44 Summary of Scrum Estimation Techniques Q12-6 How can scrum overcome the problems of the SDLC? Figure 12- 24 Summary of Scrum Estimation Techniques Copyright ©... Reserved 12- 14 Business Process Modeling Notation (BPMN) Q12-3 How is business process modeling notation (BPMN) used to model processes? Figure 12- 6 Business Process Management Notation (BPMN) Symbols... Rights Reserved 12- 12 Examples of Change in Business Fundamentals Q12-2 How organizations use business process management (BPM)? Market (new customer category, change in customer characteristics)

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