Rescue your failures

Rescue your failures tài liệu, giáo án, bài giảng , luận văn, luận án, đồ án, bài tập lớn về tất cả các lĩnh vực kinh tế...

CHECK YOUR ENGLISH VOCABULARY FORBUSINESSADMINISTRATIONRawdon WyattANDA & C Black Ⴇ London4th edition www.acblack.comFirst published as Check Your Vocabulary for Business in 1996 by Peter Collin PublishingSecond edition published 1999Third edition published 2003by Bloomsbury Publishing PlcThis fourth edition published 2007 byA & C Black Publishers Ltd38 Soho Square, London W1D 3HB© Rawdon Wyatt 2007All rights reserved.No part of this publication may be reproduced inany form without the permission of the publishers.A CIP entry for this book is available from the British LibraryISBN-10: 0-7136-7916-6ISBN-13: 978-0-7136-7916-8 eISBN-13: 978-1-4081-0251-0Text typeset by A & C BlackPrinted in Great Britain at Caligraving Ltd, Thetford, NorfolkThis book is produced using paper that is made from wood grown in managed, sustainable forests. It is natural, renewable andrecyclable. The logging and manufacturing processes conform to the environmental regulations of the country of origin. If you want to practise and develop your knowledge of English vocabulary for Business andAdministration, you will find that the exercises in this book will help you. They areparticularly useful if:If you want to make the most of the exercises in the book, you should note the following:We hope that you enjoy doing the exercises in this book, and that they help you to practiseand develop the Business and Administration vocabulary that you need.Introduction¼You work, or are planning to work, in or around an English-speaking business environment.¼Your work brings you into regular contact with English-speaking business people.¼You are planning to take a Business English examination such as BEC Vantage /Higher, TOEIC, or one of the LCCI (London Chamber of Commerce and Industry) International Qualifications, especially 2nd, 3rdor 4thlevel Business.¼You do not work directly in Business and Administration, but your job requires you to have a working knowledge of common business words and expressions.¼This is not a course book, and you do not need to work through it 'mechanically' from beginning to end. It is better to choose areas that you are unfamiliar with, or areas that you feel are of specific interest or importance to you.¼Write down new words and expressions that you learn. Develop your own personal vocabulary 'bank' in a notebook or file. Review these words and expressions on a regular basis so that they become a part of your 'productive' vocabulary.¼Use a good general-English dictionary and a good business-English dictionary to check the meanings of new words and expressions (but try to do the exercises first before looking in the dictionary). Many of the examples in this book have been taken from the Macmillan English Dictionary (ISBN 978-0-333-96847-5) and the A&C Black Dictionary of Business 4thedition (ISBN 978-0-713-67918-2).¼The exercises in this book either focus on general business vocabulary (for example, phrasal verbs, formal words, words with similar meanings, etc) or topic-specific business vocabulary (for example, sales Rescue your failures Rescue your failures Bởi: Joe Tye “You will take risks, and you will have failures But it’s what happens afterward that is defining A failure often does not have to be a failure at all… It’s all about mastery of rescue.” Atul Gawande MD: “Failure and Rescue” in The New Yorker, June 4, 2012 In the article quoted above Dr Gawande, who is a surgeon, says that problems are inevitable in any surgical procedure, and the skill of the surgeon is as much about rescuing a situation gone bad as it is preventing that failure in the first place Again, anything can look like a failure in the middle That is where the leader, as with the surgeon, is called upon to shine In business, the most loyal customers are often those who had a bad experience in which the company went above and beyond the call of duty to make it right I once purchased a back-up power supply on Amazon.com It failed almost immediately and I posted a negative review Within several hours I got an email from the manufacturer asking me to return the device for a replacement This arrived several days later, having been shipped out before the defective unit was returned A week later I got an email asking how the replacement unit was working (it was fine) and offering to send me a free cable for my new iPhone (which I didn’t need) I went back to Amazon.com and amended my review from one to five stars, and wrote that if I could I would have given the company six stars for customer service Conversely, a failure to make good on a problem can result in unhappy ex-customers who go out of their way to tell others about their bad experience Contrast the customer service excellence I experienced with a defective power supply with the atrocious treatment I received at the hands of the eye clinic where I had Lasik surgery After Lasik left me with serious double vision, impaired visual acuity, chronic eye pain, and a host of other problems, the clinic that performed the surgery dropped me like a hot potato Trying to get them to help me cope with the damage they had caused was about as productive as trying to carry on an intelligent conversation with a dead bug 1/2 Rescue your failures Had I been treated half as well by the clinic that mangled my eyes as I was by the manufacturer that sold me a defective power supply I would have let it drop there But in the frustrating trial-and-error process of trying to navigate the medical system to find ways to cope with the damage done to my eyes I learned that there are thousands of Lasik casualties and that far too many Lasik surgeons (including those at the clinic where I had mine done) have compromised their integrity by putting their financial interests ahead of patient welfare Had the eye clinic made a reasonable effort to “rescue their failure” by helping me cope with the damage they caused, it would not have turned me into a raving fan but it would have prevented me becoming an activist trying to warn others, especially young people, about the potential dangers of Lasik that too many financially-conflicted doctors try to minimize, and from posting a series of videos and documents, including a complete record of the almost-exclusively one-way correspondence between me and them and a copy of a malpractice lawsuit filed against them by a patient who suffered injuries far more catastrophic than mine By the way, if you or someone you love is considering Lasik eye surgery, please your homework The scientist who was head of the FDA ophthalmic division when Lasik was approved is now trying to get the procedure banned because the industry submitted fraudulent data to gain the approval and continues to cover up bad outcomes to prevent the procedure from being banned I have good reason to believe the clinic that mangled my eyes failed to report the adverse outcome to the FDA, which they are legally required to do, and settled the catastrophic lawsuit out-of-court to keep it out of the public eye These videos and documents are posted at www.BadLasik.org 2/2 CHECK YOUR VOCABULARY FORACADEMICENGLISHbyDavid PorterA & C Black Ⴇ LondonTHIRD EDITION www.acblack.comFor Ana RitaFirst edition published 2001Second edition published 2003This third edition published 2007by A & C Black Publishers Ltd38 Soho Square, London W1D 3HB© Copyright A&C Black Publishers Ltd 2007All rights reserved.No part of this publication may be reproduced inany form without the permission of the publishers.A CIP entry for this book is available from the British LibraryISBN-10: 0 7136 8285 XISBN-13: 978 0 7136 8285 4 eISBN-13: 978-1-4081-0232-9Text typeset by A & C BlackPrinted in Great Britain at Caligraving Ltd, Thetford, NorfolkThis book is produced using paper that is made from wood grown in managed, sustainable forests. It is natural, renewable andrecyclable. The logging and manufacturing processes conform to the environmental regulations of the country of origin. Page TitleUnit One4 1a – Fill in the gaps5 1b – Choose the right word6 1c – Finish the sentence6 1d – Word substitution7 1e – Choose the best word8 1f – Make a collocation9 Vocabulary sheetUnit Two10 2a – Fill in the gaps11 2b – Choose the right word12 2c – Finish the sentence13 2d – Word substitution14 2e – Choose the best word15 2f – Make a collocation16 Vocabulary sheetUnit Three17 3a – Fill in the gaps18 3b – Choose the right word19 3c – Finish the sentence20 3d – Word substitution21 3e – Choose the best word22 3f – Make a collocation23 Vocabulary sheetUnit Four24 4a – Fill in the gaps24 4b – Choose the right word25 4c – Finish the sentence26 4d – Word substitution27 4e – Choose the best word28 4f – Make a collocation29 Vocabulary sheetUnit Five30 5a – Fill in the gaps31 5b – Choose the right word32 5c – Finish the sentence33 5d – Word substitution34 5e – Choose the best word35 5f – Make a collocation23 Vocabulary sheetUnit Six37 6a – Fill in the gaps38 6b – Choose the right word38 6c – Finish the sentence39 6d – Word substitution40 6e – Choose the best word41 6f – Make a collocation42 Vocabulary sheetPage TitleUnit Seven43 7a – Fill in the gaps43 7b – Choose the right word44 7c – Finish the sentence45 7d – Word substitution46 7e – Choose the best word47 7f – Make a collocation48 Vocabulary sheetUnit Eight49 8a – Fill in the gaps49 8b – Choose the right word50 8c – Finish the sentence51 8d – Word substitution52 8e – Choose the best word53 8f – Make a collocation54 Vocabulary sheetUnit Nine55 9a – Fill in the gaps56 9b – Choose the right word56 9c – Finish the sentence57 9d – Word substitution58 9e – Choose the best word59 9f – Make a collocation60 Vocabulary sheetUnit Ten61 10a – Fill in the gaps61 10b – Choose the right word62 10c – Finish the sentence63 10d – Word substitution63 10e – Choose the best word64 10f – Make a collocation65 Vocabulary sheetUnit Eleven66 11a – Fill in the gaps67 11b – Choose the right word68 11c – Finish the sentence69 11d – Word substitution70 11e – Choose the best word71 11f – Make a collocation72 Vocabulary sheetAnswer key73 Units One to Four74 Units Four to Eight75 Units Eight to Eleven76 IndexContentsContents1© A&C Black Publishers Ltd 2007. For reference see Easier English Dictionary for Students (978 07475 6624 3). The purpose of this book is to help students learn a common core of vocabulary which will be useful for almostany subject studied at college or university. Advice to the StudentObtain a DictionaryBefore attempting to use this book, you will need to obtain a good English-English dictionary, such as theEasier English Dictionary for Students (ISBN: 978 07475 6624 3) published by A&C Black CHECK YOUR ENGLISH VOCABULARY FORBANKINGFINANCEJon MarksANDA & C Black Ⴇ London www.acblack.comFirst edition published 1997This second edition published in Great Britain 2007A & C Black Publishers Ltd38 Soho Square, London W1D 3HB© Jonathan Marks 2007All rights reserved.No part of this publication may be reproduced inany form without the permission of the publishers.A CIP entry for this book is available from the British LibraryISBN-10: 0 7136 8250 7ISBN-13: 978 0 7136 8250 2 eISBN-13: 978-1-4081-0250-3Text typeset by A & C BlackPrinted in Great Britain at Caligraving Ltd, Thetford, NorfolkThis book is produced using paper that is made from wood grown in managed, sustainable forests. It is natural, renewable andrecyclable. The logging and manufacturing processes conform to the environmental regulations of the country of origin. pageIntroduction 51. Money – the basics 62. Banks – the basics 83. Operating an account 104. Credit and debit cards 125. Internet banking 146. Mortgages 167. The housing market 188. The consumer credit boom 209. Pensions and other financial products 2210. Insurance 2411. Wills and other legal matters 2612. Money and work 2813. Currency markets 1 3014. Currency markets 2 3215. International payments 3416 International Banking and investments 3617. National central banks (NCBs) 3818. National economies and international trade 4019. Taxation 4220. Profit and loss accounts 4421. Balance sheets 4622. Corporate finance 4823. Mergers and acquisitions 5024. Investments 5225. The dot.com bubble 5426. Banking and financial problems 5627. Numbers and statistics 5828. Phrasal verbs for banking and finance 6029. Financial idioms and expressions 6230. Pronunciation and word-building 64Answer key 66Index 76Contents3 Who is the book for?This book has been written for people whose first language is not English, and who need to useEnglish in the context of banking and finance. It covers language useful for working in retailbanking, company finance departments and other situations involving financial transactions.There is a strong focus on the language needed to communicate on financial topics, discussfinancial problems and plan projects. It does not cover rarely-used terms, or academic terms usedby economists. All the language in the book is intended to be accessible to intermediate levelstudents and above.How can the book be used?The vocabulary is arranged by topic. Choose the topics that interest you. The pages do not haveto be completed in any particular order, and there is no need to complete all the pages if someare on topics which are not useful to you. It is better to complete one or two pages in a day, andremember the vocabulary, rather than completing as many pages as possible. The answers to theexercises can be found at the back of the book. There is also an index to help you find the pageswhich are most useful to you.Write new words and phrases you learn in a notebook or file. Review this language regularly sothat it becomes part of your active vocabulary.A good general dictionary will be very helpful, providing pronunciation guides and more contexts.For vocabulary relating specifically to Banking and Finance, Dictionary of Banking and Finance(A&C Black, ISBN 978-07136-7739-3) will be a useful reference source.Introduction5 A. Put the correct word in each space.B. Match the words on the left with the words on the right.6For reference see A & C Black Dictionary of Banking and Finance (978-07136-7739-3).1. Money – the basicsaccount ț back ț Rescue Your Money from the National Debt Disaster How to Secure Your Savings & Retirement Before the Debt Bomb Explodes by Damon Geller Copyright 2013 by Damon Geller Published by Christopher Prince at Smashwords Smashwords Edition, License Notes: This ebook is licensed for your personal enjoyment only. This ebook may not be re- sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each person you share it with. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then you should return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author. What You Will Gain from This Book * Profit from the Fed's monetary mismanagement * Steadily grow your investments * Smartly protect your retirement * Significantly outperform the stock market * Achieve your investment goals What You Will Learn from This Book * Learn how gold profits from expanding national debts * Learn to discern fact from fiction in gold investing * Learn to detect the important signs it’s time to invest in gold * Learn why gold is an powerful hedge against the falling dollar * Learn to find the best investments in gold and silver Who Else Will Benefit the Most from This Book * Younger investors building toward their retirement * Older investors seeking to protect their wealth * Value investors seeking solid long-term performance Table of Contents Invitation from the Author Get Ready for $9 and $3800 Gold Why Gold Is the Enemy of Corrupt Banks The 7 Fundamental Reasons to Own Gold Gold Tells the Truth The 7 Deadly Myths of Gold Investing The Gold Boom is Over Gold Is Too Risky of an Investment I Can Get Better Performance from Other Investments I’m Too Old to Buy Gold Bullion is the Best Way to Invest in Gold All Gold Can Be Confiscated During Crises Gold Is for Collectors, Not Investors The 7 Empowering Signs That Now Is the Right Time to Invest in Gold The Dollar is Falling The Debt is Rising The Fed Keeps Printing Money The Stock Market Is Losing Value Even As It Rises The Wealthiest People in the World Are Buying Gold Retail Investors Are Just Now Discovering Gold Gold Has Been A Durable Investment for 5,000 Years Bonus: The 7 Best Gold & Silver Investments St. Gaudens Gold Liberty Gold Indian Head Gold Gold Proof Eagle Silver Proof Eagle Morgan Silver Peace Silver Secure Your Retirement with a Gold IRA Conclusion: Waiting Is the Hardest Part Addendum: Gold & Silver Bullion Investing About the Author Invitation from the Author After many years of advising clients on how to protect their money and wealth against reckless Fed policy and expanding national debt, I chose to write this book to address many of the common concerns and misconceptions people have about how the national debt affects their personal savings and retirement. Naturally, I cannot address all your questions and concerns in a book, so I invite you to contact us directly with any of your investment questions during or after reading this book. You can call us at 800-226-8106 and you can learn more on our website, www.WholesaleDirectMetals.com. We welcome the opportunity to assist you. Damon Geller President Wholesale Direct Metals Get Ready for $9 Gas and $3800 Gold Every major economist and the U.S. Treasury all concede that the U.S. will run a $1.5 trillion deficit for the foreseeable future, inflating the U.S. debt to a staggering $28 trillion by 2018. Ironically, these numbers by the U.S. Treasury extend to 2018 regardless of who wins the 2016 election. That is scary, and if you think this is just a meaningless number on a spreadsheet, ask yourself if paying $9 for a gallon of gas is meaningless to you and your family. Because as any experienced investor will tell you, the price of both gasoline and gold are directly correlated to U.S. debt more than any other variable. Doing simple math based upon Bailout What the Rescue of Bear Stearns and the Credit Crisis Mean for Your Investments John M. Waggoner John Wiley & Sons, Inc. ffirs.indd iiiffirs.indd iii 8/1/08 11:44:55 AM8/1/08 11:44:55 AM ffirs.indd iiffirs.indd ii 8/1/08 11:44:55 AM8/1/08 11:44:55 AM Bailout ffirs.indd iffirs.indd i 8/1/08 11:44:54 AM8/1/08 11:44:54 AM ffirs.indd iiffirs.indd ii 8/1/08 11:44:55 AM8/1/08 11:44:55 AM Bailout What the Rescue of Bear Stearns and the Credit Crisis Mean for Your Investments John M. Waggoner John Wiley & Sons, Inc. ffirs.indd iiiffirs.indd iii 8/1/08 11:44:55 AM8/1/08 11:44:55 AM Copyright © 2008 by John M. Waggoner. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions. Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifi cally disclaim any implied warranties of merchantability or fi tness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profi t or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002. Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.wiley.com. Library of Congress Cataloging-in-Publication Data Waggoner, John M. Bailout : what the rescue of Bear Stearns and the credit crisis mean for your investments / John M. Waggoner. p. cm. Includes bibliographical references and index. ISBN 978-0-470-40125-5 (cloth) 1. Investments. 2. Financial crises. I. Title. HG4521.W155 2008 332.6—dc22 2008032175 Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 ffirs.indd ivffirs.indd iv 8/1/08 11:44:55 AM8/1/08 11:44:55 AM In memory of my parents, Miles Waggoner and Dorothy Mundinger, and with love for my children, Nate and Hope Waggoner ffirs.indd vffirs.indd v 8/1/08 11:44:56 AM8/1/08 11:44:56 AM ffirs.indd viffirs.indd vi 8/1/08 11:44:56 AM8/1/08 11:44:56 AM vii Contents Acknowledgments ix Chapter 1 What Just Happened Here? 1 Chapter 2 How Did It All Begin? 11 Chapter 3 Silly Season 35 Chapter 4 Matters Become More Serious 57 Chapter 5 Where Do We Go from Here? 81 Chapter 6 What’s the Worst That Could Happen? 105 Chapter 7 Fighting Depression 129 Chapter 8 Creeping Infl ation 151 Appendix 171 Notes 181 About the Author 187 Index 189 ftoc.indd viiftoc.indd vii 8/1/08 11:45:14 AM8/1/08 11:45:14 AM .. .Rescue your failures Had I been treated half as well by the clinic that mangled my eyes as I was by the... their financial interests ahead of patient welfare Had the eye clinic made a reasonable effort to rescue their failure” by helping me cope with the damage they caused, it would not have turned me... catastrophic than mine By the way, if you or someone you love is considering Lasik eye surgery, please your homework The scientist who was head of the FDA ophthalmic division when Lasik was approved