8 10 nguyen ly ma PM can biet

ĐẠI HỌC MỞ TP.HCM (OPEN UNIVERSITY) CHƯƠNG TRÌNH CAO HỌC VIỆT – BỈ VỀ QUẢN TRỊ KINH DOANH 10 PRINCIPLES EVERY MANAGER NEEDS TO KNOW ABOUT PROJECT MAMAGEMENT Luu Truong Van, M.Eng (AIT) Technical Issues AND People Issues are Extremely Important Principles 1-4: Plan Principles 5-10: Manage Luu Truong Van, M.Eng (AIT) Principle 1: Clearly define a project goal Start at the finish and work backwards Include project manager, team members, end users Iterative … Is this what you want? Should be specific and measurable Luu Truong Van, M.Eng (AIT) Principle 2: Determine project objectives At least for each team member Frequent reminders of what trying to accomplish Luu Truong Van, M.Eng (AIT) Principle 3: Establish Checkpoints, Activities, Relationships & Time Estimates Develop an action plan Ask “what if” & “what can go wrong” questions Do not lose sight of project goal Establish needed resources time, information, who Luu Truong Van, M.Eng (AIT) Principle 4: Draw a Picture of the Project Schedule GANTT Chart bar chart with activities, start/stop, duration, etc PERT Chart flow chart showing sequence and dependencies Luu Truong Van, M.Eng (AIT) Principle 5: Direct People Individually and as a Project Team Understand perspective of others Be open to learning about people Lessons learned Expect differences … we all have different “filters” Luu Truong Van, M.Eng (AIT) Principle 6: Reinforce Commitment and Excitement of Project Team Volunteers Commitment Rewards … Your customer’s satisfaction, learning, grades, your own Luu Truong Van, M.Eng (AIT) Principle 7: Keep Everyone Connected with Project Informed Regular and frequent Update plan Be a good listener Luu Truong Van, M.Eng (AIT) Principle 8: Build Agreements that Vitalize Team Members Conflicts & disagreements are unavoidable Conflict can be good: implies interest, energy, unleashes creativity Several approaches to resolving Reasoning, logic, negotiation Luu Truong Van, M.Eng (AIT) 10 Principle 9: Empower All Members of Project Team Honesty Competence Direction Inspiration Luu Truong Van, M.Eng (AIT) 11 Principle 10: Encourage Risk Taking & Creativity Express yourself freely Plan time for thinking, experimenting, creative behaviors Luu Truong Van, M.Eng (AIT) 12 Final thought: “Creative projects not make for smooth sailing The most stimulating and rewarding projects are somewhat like a roller coaster ride You never really know where the dips, twists, and turns will come You have to enjoy the challenge and feel confident I your ability to stay the ride through to the end Like the turtle, project managers make significant progress only when they stick their necks out.” Luu Truong Van, M.Eng (AIT) 13 ... Extremely Important Principles 1-4 : Plan Principles 5-1 0: Manage Luu Truong Van, M.Eng (AIT) Principle 1: Clearly define a project goal Start at the finish and work backwards Include project manager,... Relationships & Time Estimates Develop an action plan Ask “what if” & “what can go wrong” questions Do not lose sight of project goal Establish needed resources time, information, who Luu Truong... really know where the dips, twists, and turns will come You have to enjoy the challenge and feel confident I your ability to stay the ride through to the end Like the turtle, project managers make