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[Example] Listen to the short conversation and choose the best answer to the question... Cach di~n d~.t trong kinh doanh 2[Example] Listen to the short conversation and choose the best a

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THUVIEN DAI HOC VAN LANG

Lee Hyejeong • Lee Miyeong • John Boswell • Henry Amen IV

COMPACT

NHA XUAT BAN TONG HOP

THANH PH6 HO cHi MINH

NTV

C6ngtyTNHH

Nhan Tri Vi~t

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Part &

Trang 3

COMPACT

Trang 4

COMPACT Part 3&4

Copyright ©2009 Neungyule Education, Inc.

Published in Vietnam, 2009

This edition is published in Vietnam under a license Agreement between Neungyule Education, Inc Korea and Nhan Tri Viet Co., Ltd Vietnam through Imprima Korea Agency, Korea.

All rights reserved No part of this publication may be reproduced, stored in a retrieval system,

or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording,

or otherwise, without the prior written permission of the copyright owner.

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Cac bai thi TOEIC gan day da: khOng con chU tn;mg vao cac cM diem

kiem tra thuOng thay trong cac bai thi Mng Anh noi chung ma dang dan

dap ring duQ'Cyeu cau cua m(lt bai kiem tra nling ll]:c tMt Sl]:ve tieng

Anh cua cac thi sinh, Do do, de d~t duQ'Cdiem so mong muon thi cac thi

sinh can pMi uu tien phat trien nen tang tieng Anh cua minh,

Nhung cho dliTOEIC co dang d~t trQng tam vao vi¢c danh gia nling h;rc

Mng Anh tMt Sl]:cua till sinh, xet ve ban chat thi no vAn la m(lt ky thi,

cho nen till sinh vAn can pMi trau doi nhling chien thu~t giai quyet cac

cau hOi thi ciing nhu nang cao kha nling thich ring vOOmoi truOng thi

nhAm d~t duQ'Cdiem so mong muon

Bieu do co nghia la sau khi da: n~m duQ'Ccac d~ng cau hOi trong bai thi

TOEIC, thi sinh can pMi Mp xuc vOOnhieu bai luy¢n t~p khac nhau va

xac dtnh cach tot nhat de gilii quyet cau hOi hi¢u qua Nhu v~y thi nling

ll]:c tieng Anh cua cac b~n moo co the duqc danh gia va pMn anh dung

nhat qua ky thi nay

Giao trinh TOMATO nay da: duQ'Ccac giao vien d~yTOEIC va giao vien

ngum ban ngli co chuyen man dong gop xay d\;rIlgva hoan thanh m(lt

cach hoan chinh nhAm giup b~n d~t duQ'Cdiem so mong muon ChUng toi

da: cat cong dl]:thi TOEIC va tien hanh nghien CUunhling cau hOi sat vOO

thl]:c te de duc ket nhling chien thu~t lam bai thi hi¢u qua nhat danh cho

cac b~n

Cuoi cling, chUng toi mong rAng qua vi¢c su d\).ng cac tai li¢u va v~n

d\).ng cach hQc ma TOMATO da: gQ'iy, moi nguiYitrong cac b~n deu co the

d~t duQ'Cm\).ctieu minh da: d~t ra

Tac gia

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c~u tao va dae di~m eua euon saeh

1 Bai giang dU<;1cnhan vao trQng tam

ThOng qua vi~c phan tich dfr li~u ve nhfrng cau hOi thu<'mg xUllt hi~ntrong TOEIC gan day, bao gom ca nhfrng cau hOi thu<'mgxuat hi~n trongNew TOEIC suot 6 nam qua, chUng toi da dua ra nhfrng d~ng cau hOicua phan 3, 4 va nhfrng chien luQ'Chi~u qua nhat da duQ'Ckiem chUng

2 Nhung cach diEm d9-t thong dVng dU<;1cphan lO9-i theo h~ thong

Dva vao nhfrng c~m tu va cach dien d~t thu<'mg xuat hi~n, chUng tili dachqn ra nhfrng cach dien d~t kho va de nham Ian nhat theo tUng Io~irieng bi~t cling vm nhfrng hinh anh minh hqa lien quan de thi sinh cothe niim duQ'Cde dang

3 Cac cau hOi thl,tc te da dU<;1cchQn lQc c~n th~n

Trong hic tham dv cac ky thi TOEIC thi nhfrng giao vien cua TOMATO

da phan Io~i nhfrng cau hOi theo dl) khO va the Io~i rieng bi~t, pM hqp

vm xu the mm cua TOEIC va nang cao kha nang thich ring vm thvc te

nM vao vi~c bien so~n cac bai t~p tMt giong vm thiet ke cua de thi

TOEIC th\!c te

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• LESSON 01 - Cach dien d~t trong kinh doanh 1

LESSON 02 - Cach dien d~t trong kinh doanh 2

LESSON 03 - Cach dien d~t lien quan den dja di€mCl.J tM

LESSON 04 - S~p xep ljch lam vi~c, tMi gian ranh rfii va nhilng van d~ khac

LESSON 05 - Cac d~ng cau hili khac nhau

LESSON 06 - ThOng bao

LESSON 07 - Tin nMn ghi am trong di~n tho~i

LESSON 08 - ChUdng trinh truy~n hinh / Quang cao

LESSON 09 - N6i chuy~n/Thuyet trinh

LESSON 10 - Chien lugc tra Uticau hili

20222426

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[Example] Listen to the short conversation and choose the best answer to the question.

invoice: hda diJn, Z'UIl bdll giao djch ghi s13'iU(1llg, gid

i ca, v,v, gui cho llguiJi nll/;n hallg de'yeu Ctill Ihallh

Haven't those parts already been paid for?

Yes, but I need the invoice so that I can • this month's' •.

Once I get those done, I'll start summarizing reports for the upcoming

external

Sf be!! ddu 10mteIl ca • bOo cao cno d(fl k,em loan ngool sdp 1c1

audit: kilill loan

internal audit: kitfm loan Ilqi bq

total up:I13I,gket

total: dll'llg Inql ml1lh chi co Ilgh/a la "113llgso"ia"

Can Cllvao cac t11/c~mtu invoice, expenses, external audit, bl),n co tM tMy rAng ngu&i noi him vi¢c(y

phong ke toano

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130% Cong vi~c kinh doanh 120% Ilia di~m CII th~150% Ljth !iun vi~c/Thiri gian rilnh roi Nhiing thli khac I

contract 11l1pdOllg

expire het 11Ipl

benefits pilli, 1m

headquarters tm sa (.-. branch chi IIhullh)

access card the r<J VIIO

allocate plWII phai, Cli'p

laptop (computer) /IIdy tillh xdch tay

sales report bua cao kinh doullh

workflow process qllcl trlllh xu li((illg 'i.'I~;C

deal tillia thlllpl mua ball

commute di I~li Illlng nguy tit IIllil dell 11(';IiI/II vi~;c

call in sick g(Ji dUllI buo 011I

, reshelve stip xep lal (stich,w)

trw ke

annual budget IIgall such hUllglliilll

specialty dl1~\'lhl ngi/llh, chuybl mOil

assignment II/11C11I V~I (d"{1c plllill cvng)

marketing strategy chiell bl(fC kinh doclllh

performance hillll Slult, thullh llch

bulletin board bal/g tlllillg bao

registration s!' dllllg kj

information packet nu}t xtip cac ttip such 1111(1

(Illig cap thollg till

itinerary lei trillll

amenities IIhlnglzi

I inventory ball ke khai hUllg Ma

out of stock Millilllg trollg kIlO

refund su tra lai tiill, su b6i hOLm

manufacturer IIllll sun XIWt

warehouse kho hallg (stock room)

release tullg ra (sail phalli) (launch)

details chi tiei (sail phalli)

estimates bung buo gid

expedite XIiC tie;l

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be away on a trip dallg di cong ttic

fundraising lJuyen gop

conference III;i IIghi

arrange a meeting c1ll1all bi lII~it cuPc h(Jp

handout tal !lell ph at tay

draft bun pha" thuo, dt! cumlg

training seminar hill thuo hlWII LI/Y¢II

trade show hll! dl~f triell Lam thUd/lgm~li

submit the proposal de tnllh bdn ke' JIOl,lch

session /lien khda, pllien h(Jp

defects kIll/yet die/II

warranty gia.v bao himh

rebate hounL~lilII(it phJII llill (sall khi dii 1II1Wsun phalli)

distribute pltiill phvi

supplier IIha ClIllg Clip

wall-mounted unit Lom treo t"(mg

bulk purchase m1lll hallg so'LuilI1g Lall

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Cach di~n d(~.t trong kinh doanh 2

[Example] Listen to the short conversation and choose the best answer to the question.

representative: nglliJi d(li di~n

sales representative: nluin vierz ban

hang

be assigned to:dllf!C giao

(nhi¢m V(', d(( an, v.v.)

Claudia, I still don't understand why Mr Brown

Claudia, Wi v6n khong hie! t'l sue 6n Brown dl1c;1C giao n r? I l-J tlep dgi difn cua cong

, ••••_- A eBrown mai 11~1_- ~ -Ann f, n'llm£ la hm thang nay thai.

Yes, but he has been in the industry for a long time.

finance: lai chinlz, bao gom eong vi~e quan

ly tien trong eong ty Cae thanh ngli thu6ng

financial statements bdn he kIwi lai clzinh

Q Who will meet with the client from Waterford

director: gidm doc

manager: qudn l.v, /1i(J'Ilg phong

Q Ai se tiep khach hang a cong ty Waterford?

Claudia

Ong Brown

Co KnightGiam doc

Do nMn dinh rAng co Knight khong co du kinh nghi~m, giarn doc da chQn ong Brown tiep d~i di~n cuac6ng ty Waterford Tat ca cae Iqa chQn tra liYid~u duQ'Cd~ c~p, nhung b~n co the nAm bAt ggi.Y cho IqachQn dung &pharr dau cua bai doi tho~i

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130% Cong vl~c kinh doanh120% Dja di~m CI! th~150% Ljch lam vl~c/ThlJi gian ranh roi Nhimg thli' khac I

c

~

fill out an application dien Jml xin t'i¢c

cover letter tlllf XI1l t'lec

candidate IIglfm dlf t/lyen, ltllg'viell

qualifications trmh dq rill/yell 1/I0n

certificate bllng cup,

glU)' elllrllg IIll1ill

company policy clllllh Stich cong ty

be entitled to do cd quycn (111m gi)

replacement ngum thay tht

annual salary hfdllg hllng nalll

vacancy cho tro"g

workplace lWI lalll VI~;C

working conditions die" kiell IJm '/Jifc

reception desk bun Ie tall

minimum requirements dieu kieu tal thi/ll

narrow down the applicants I1tVtfll cll(m ung t,ib,

junior "I"m t'lhl tup

transfer 5lf tll1l\'<l1 ch/lyell

short-staffed tll1eu IIhtill t'len

supervisor glum sat t'ien

boss onll ellII

sales representative III"in t,ien M"hallg

technician Illul/l<iil!lI k)' thllJ.it

security officer "IIU" 'lJlI!II all Ilillh

administrative assistant tr(1I);giam doc

store clerk "hall t'ierl ban hllng

personnel nhall S!f

salesperson nhall vl1'n ball I"i"g

crew ban, IIlui7ll, d(ii (collg tac)

coworker dong ngll/l!p (colleague)plumber tIll! SlfalillgIIl41C

receptionist nhalli'ien tlep tUII

automotive mechanic tlw Slfaxe Iwi

CEO Tong giam dOc Human Resources Phimg Nhall S¥

Research and Development Phollg Nghien Cl(Uva PhJt IIi/II

General Affairs Phollg HJnh chmh

Editorial Phollg Bleil ttip

Public Relations Phollg QUIIII he COllg chung

Overseas Sales Phullg Kmh doanh Viii nu",

IIgom

Marketing PhOlIg Tiep tIll

Shipping Btj plllm phlf trach t'<,lll ch/lyen

(au true e6ng ty

Vice President PMchli tjch

Manager Tnfl1ng phong

Assistant Manager Pho phOng

Director / Division Head Glam dOc

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m

en

a z 3 Part 3

Cach dien d~t lien quan den dta di~m c~ th~

[Example]Listen to the short conversation and choose the best answer to the question

examination: S1(kie'm Ira, S(( xii

IIghiilll; physical examination: viic

and you should be

Your' .• is complete The redness on your skin isn't It's just a rash.

Dei kle'm tra xong NcitdoIren da nay khang phai benh sdi daJ, chilanot ban thai.

Oh, what a relief But am I going to have to " •.

01 hat nhf! ~ • bUV •••• 'U"b <v, 0 e ~J; :I.ule , khoa /(hcim khang7

No, it's not that serious I'll just write you a .

feeling better in no time.

Kh6lr 'an, ht 1 u IW '91i, ,dau 101 se ke toa cho c6, c6 se thay khoe ngay thai.

Good I have a big project coming up at work, so I can't afford to be sick.

Tot qua 701 co mg dl!a IIq'1 ph I, rInen kho ,g the ( bl b~ t dl1( Co

, see a specialist: de'll bacsfchuyen

fill a prescription: ban Ihl/DC Iheo loa

Q CUQcdoi tha~i nay di~n ra a Gau?Trang lophQc

Trang b~nh vi~n*

Trang ti~m thuocTrang nha may

thay rAng day la cu(>cd6i thol:!igiua bac siva nguCYib~nh di~n ra tl:!ib~nh vi~n

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130%Cong vi~c kinh doanh120%Ilja di~m C\! th~ 150%Ljth lilln vi~c/Thiri gian ranh roi Nh1ingthu khac I

I) catch a plane ddp mdy bay

miss the connection llhiT cllllye'n xe tau

(chq.y n6! tie'p IIIUIU)

package tou r tlla dll lich tr(lll

goi

carousel biing tdi lulnh lj

(11sail bay)

aisle seat cMng8i gall 16i di

direct flight chl/yell bay thdllg

board len mdy bay

final destination ditiill de'n ClIOfCllllg

nu Ii(h travel agent nhtill vibl cOllg ty dulich

adjust to the time difference tlnch Ilghi vai S(t thay

dOl mtii gilT

accommodation chOIf

carry-on baggage hiinh Ii//Iallg theo len mdy bay

clear customs 1£lmtilli t(IC hdi quan

souvenir do 1zn.1Ili¢m

exit loi thodt hd,n

courtesy shuttle xe dua dOll miell phi

eye exam

kham mdt

dental appointment hf!1l khdm rang

doctor's office phimg m(lch

have a baby sillh COil

laboratory phiillg thi nghiem

medication thllac (did1l tri)

alleviate liim giam dau

prescription toa tlmoi:

itchy ngl,a Ilgdy

hoarse kllllll gi(lllg

sore throat vielll hlJllg

diabetes b¢llh tiell dltimg

lose[gainj weight gidm [llillg} Clill

get an injection tiem tIll/or

lease cho thue, tllUe

deposit slip phicZI gIn ti~n viio tlli khoall

small business loan ti~n cho cdc dOll/lh nghi¢p nhli vay

open an account 11I11 mQt t,1i khoall

portfolio danh m(IC Va'l d&1Itu

exchange trlw do;

statement bdll he kIwi

online banking ho(1t dQng IIgall hallg tren mq.llg

n property bat dQng sdn

complex klzu Ilhii

real estate agent nhall vibt moi gim but dQng sail

tenant nguiti thue Ilhii ( -.landlord clul nhii)

move into diJi dell

( -.move out of diJi di)

renovation S(t sua chiia (Illul cua)

establishment CIJSIT, ((J Ilgm

utilities dich V(l di¢ll, 1I1tac

suburb Ilgoqi 6

rental price gid thue nhii

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[Example] Listen to the short conversation and choose the best answer to the question.

profit: lr;i nhutfn; ngOllira, con c6 nhling cach

proceeds

quarter: quy (= one fourth of a calendar of afiscal year), 3thdng

If possible, I'd like to meet with you sometime later today to discuss our

objectives for nextq'Pm-imi

Ne'u d11qc, chitu nay Wi muon gal.- co de'thoo (uan ue m(.lc lieu lqi 'lhuq,n quy tOi cua chung ta.

Good idea But can we make it Wednesday morning? I'm really busy for now.

'1 "Jhl1ngsang tM tllcodtlC1ckhOng? Bay gla tOIbanaua.

I'll be at a - : workshop until 11:00 on Wednesday But this is really urgent, so let's meet later that afternoon.

Toi se than 111mQI uQch91 [hao dl1nh cho tl11dng phong den J gla tr11athil tli Nhl1ng chuy~n nay ra"tgap, uq,y chung.ta se g(ip nhau UclO chi€u hOm do nhe

(·~~~~g~~:·I;I~J~lgpj;dI1g;··t~~~y·th~g·di·k~;;;·~6i····

ten cac phOng ban lien quan

Q When will the speakers probably discuss

the objectives?

(A) Later today

(B) Sometime next quarter

Cau hOi yeu cau b~n nghe bai doi tho~i ve l~ch lam vi~c va chQn ngay thang dung M~c du co nhieumoc thai gian duQ'Cde c~p, nhung thc'Yigian duQ'Cquyet d~nh cuoi cung la chieu thU tu

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130% Cong vi~c kinh doanh120% Dja di~m CI! th~150% Ljch lam vi~c/Thiri gian ranlt roi Nhimg thU'khac I

cancel 1l7IY

behind schedule Ire hm! so vai ljch llinh

meet the deadline kjp lhai IUln

(<->ahead of schedule trudc IhiJi h~ll)

have a conflict in schedule lieh lam vi¢e lrllng nhau

work out lq.p 11I)!~n

car rental agency eOllg ly cho Ihzzexe

directions chi dall, huang dlin

double park dq.u xebell cqllh ehie'c xe k/uic

maintenance z,i~c baa In

personal belongings d6 d(le ca nluill

reschedule slip xep 1(li ljeh lam zli~c

postpone IUllill I~i

make a reservation d{il lrlflTC(book)

call back g(li It!i

make an appointment h?'l lnt6c

function Sit ki~n qWIIl lr(lug

arrange another date sap xe'p lich lam vi¢e

vao Ilgay Ihdng kluic

itinerary chUeJ1lg Inllh lilm viec

run late Ire hIm sozidiIjch lrillh

gym pluillg ll.ip lhe due

be sold out (z'e) dii ban hel

soap opera kjeh nhi~u k_v lren Ii vi, radio

bike trail

dltc'mg dimh eho xe dqp

art exhibit lriell lam IIghe IhzWI

skating rink slin Mng, stin patanh

premiere bZIl1idicn ra mal, b1l61cong chie!! (phim)

sponsor Ilguc'ti da dliu, doanh Ilghi?p lai Irl1

silverware bq do an Mng b(le

appliance Ihiel bi gill d(mg di¢1l III

pick up lunch diall lrlta

freshly-baked mui Iludng

remodeling vi~e111sua l(li

voucher phie'll dd mlli~n, bien lai

premium phi bao hie/II

gift-wrap glfi qua lang

distribution Sit plui,! plui!

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relative h(l himg, Ilui'l Ihuqc

catering vi~c ClIng !lng Ihlte plui'm cho cae djp Ie,

Sl!ki¢n ldn

renovation S!( dOl mai

guarantee btlo himh

policy di€u khoan baa hitf/n

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[Example] Listen to the short conversation and choose the best answer to each question.

Do you know where the visitor's parking lot is? I was looking for it for ten minutes, but I couldn't find it.

1u 'a

We're using the one behind the post office until we build our own.

You should really put up signs Nobody could possibly know that without some information.

(A) He had to get his car repaired

(B) He couldn't mail a letter

(C) He was late for a meeting

(0) He couldn't find a place to park *

Ql. Nguai dan ong g~p van de gi?

Ong ay phai dem xe di sua

Ong ay khong th~ gui bUc thu

Ong ay di h<;>ptr~

Ong ay kh6ng tim dUQc chO d~u xe.*

Cau hOI thOng tin CI! the

emlim!l Ban nen t~p trung vao ph8.n d6i thoai cua ngum dan 6ng VI cau hOi chi yeu cau ban nh~n biet

duQ'Cvan de ma ngum dan ong dang g~p phai Cau hOi nay thuQc dang cau hOi thOng tin chung(general), vi Yay ban phai tong hqp nQi dung cua doan d6i thoai moo co the Urn ra cau tra lOidung

Cau hoi thong tin C1! the

Where should the man leave his vehicle?

(A) In the newly-built parking lot abai d~u xe mai xay

(B) On the street outside the entrance Tren duang pM ben ngoai 16i vao

(C) In the space reserved for visitors aehO danh eho khach

(0) Behind the nearby post office* adang sau bUll di~n gan do*

Day la dang cau hOi yeu cau thOng tin c\).tM Ban phai t~p trung vao thOng tin ma ngum ph\)

mi trong doan d6i thoai cung cap de co the chQn cau tra lOi dung

03 ~mlllJllliIlE·Iii·riI·m:·l!.!·I!.IlI.D.~~- m

(A) Give the building manager a task*

(B) Amend the parking lot signs

(C)Get another worker to help the man

(0) Organize the man's parking permit

Q3 Nguai phl,l nil co tM se lam gi sau do?

Giao nhi~m V\,lcho nguai quan 19'tea nha*Sua l~i bang huang dan bai dau xeYeu cau m¢t nhan vien khac giup nguai dan ongSap xep giay phep d~u xe cho nguai dan ong

5mllmlfm G¢ Y tni 1m cho nhfrng cau hOi ve nhfrng vi~c se xay ra sau cUQcd6i thoai thuimg nam &cuoi

bai d6i thoai (; vi d\) tren, l~a chQn tra 1m dung dUQ'Cdien dat ro rang trong cau tra 1m cuoicung cua ngu<Yiph\).mi

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file Phan lo~i _

?

1 Cauhoi n9i dung tong quat

Cau hOi n(ii dung tong quat hOi ve cM de cua d01!-ndOi tho1!-i,nghe nghi~p cua nhan v~t, nm dien racu(icdoi tho1!-i,V.v

Lo~i cau hOi:

• What are the speakers discussing? Ngu'ai noi dang thao lu~n vanMgi?

What is the main topic of the conversation? CM de chinh cua bili dOitho~i lil gi?

• What is this conversation about? NQidung cua bili doi tho~i lil gi?

• What is the man's problem? Van de cua ngu'ai diln ong lil gi?

• What are the speakers concerned about? Ngu'ai noi quan tam den van de gi?

• Where does the conversation most likely take place? Bili dOitho~i nily dien ra ~ dau?

Who most likely are the speakers? Nguai noi (trong bili dOitho~i nily) lil ai/lilm nghe gi?

Chi~n hrqc tra 101cau hOi:

• Day Ia d1!-ngcau hOi thuOng xuat hi~n dau tien trong ba cau Mi

• T~p trung nArn bAt pMn dau cua bai doi th01!-ivi cM de va n(ii dung chinh se trien

khai thuOng duQ'Cde c~p&ph~n nay

• B1!-nnen tirn cau tra.161cho cau Mi d1!-ngnay sau khi nghe xong va tong hQ'PthOng

tin duqc trinh bay trong bai doi tho1!-i

?

II Cauhoi n9i dung c\l the

Cau Mi d1!-ngnay Mi cac thOng tin chi tiet duQ'Cde c~p trong bai doi tho1!-inhu thOi

gian, nm chOn, Iy do, phuong phap, con nguOi c~ tM, sv v~t c~ tM, V.v

Lo~i cau hOi:

• When did the woman receive her access card? Ngu'ai ph\! nu nMn the ra vilo11knilo?

Where is the Technical Services Office located? Phbng dich V\!kj thu~t n~mddau?

• What time is the plane now expected to depart? Chuy~n bay dV tinh se cat canh luc maygia?

• What will the woman do at 4 o'clock tomorrow? Ngu'ai ph\! nu se lilm gi luc 4 gia ngily mai?

• How did the man get to work? Ngu'ai diln ong dii di lilm b~ng phuC1ngti~n gi?

• Where will the man go first? Ngu'ai diln ong se di dau truoc tien?

• What will the woman probably do next? Ngu'ai ph\! nu co tM se lilm gi sau do?

• What is the man going to do? Ngu'ai diln ong se lilm gi?

• Why might the man make the phone call? T~i sao ngu'ai diln ong g9i di~n tho~i?

Chi~n luqc tra 101cau hOi:

• Cau hoi d1!-ngnay thuOng 11'1cau Mi thu hai va thU ba

• B1!-nnen dQc cau hili tru6'c; khi nghe duQ'CthOng tin tuong ling, b1!-npMi danh dau ngay vao dap

an dung, kh6ng nen cM den khi nghe xong de tninh nMrn Ih cac gQi y ho~c b1!-nkh6ng the nMhet cac gQi y cho cau tni 101.

• Nghe ky va phan bi~t thOng tin duQ'Ccung cap boo nguOi ph\) nu va nguOi dan 6ng trong bai doitho1!-i

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[Example] Listen to the announcement and choose the best answer to the question.

If I may interrupt you all for a moment:

Xin qZl)i vi vui long dUng l(li mqt lat.

I'd like to make an announcement:

T6i xin phip dUtJc th6ng baa.

Monday as Ms Johnson is away on business Classes will be held in conference room A

and I hope to see you there.

postpone: Iwein l(li, c6 nghia tU011g tll put off

Q What skill might Mr Simmons teach?

(A) Online data harvesting'

(B) Proposal writing

(C) Product sales techniques

(0) Job-hunting methods

Q Tha.y Simmons d~ykynang gi?

Thu th~p da li~u tren m~ng' Vietde xuat

Kythu~t kinh doanh san pMm each tim vi~c

Xin quy vi vui long dUng ~i m¢t !lit Toi xin phep duQ'CthOng bao: ChUO'Ilgtrinh ky nang cua phOngdao ti),Ose bAt dau ngay hOrn nay Thay Parker se hu6ng dan cach nang cao ky nling kinh doanh vaohic 10 gib' sang Thay Simmons se di),ylOp vi tinh hic 3 gib' chieu Quy vi se hQc cac ky nang va kythu~t moo nMt tu cac phuang phcip tra CUuInternet den vi~cS11 d~ng bang tinh Cuoi cling, gib' hQcmon viet kinh doanh da duQ'Choan li),iden tM hai twin sau vi co Johnson ill cong taco LOphQc se duQ'C

to chUc(yphOng hQi nghi A,mong quy vi tham d~

ThOng bao tren noi rAng thay Simmons se di),yvi tinh, tu cac phl1O'Ilgphap tra CUuInternet den vi~c

su d~ng bang tinh Luu y c~mInternet research methods trong thOng bao dUQ'Cdoi li),ithanh Onlinedata harvesting (yl~a chQntra 101dung

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130% ThOngbao125 %Tin nhAnghidia;: :o~ 120% CbU1lllgtrlnh tnly~n binh {Quang cao125 % N6i cbuy~n{Thuy~t trinh1

annual report bao cao Ihuimg nien

track thell dutil, Iheo dail

attribute cho la, quy cho la

shut down kel thuc, ngitllg hoqt dqng

dedication s!( /I!n lam

extra training huiill luy~n lhem

clarify lam sang 10

unplug rUI phich ceim ra

log off /(il (may t(nh)

assign phan cong

identification card giay clllrng lIlinh

security system hf! 1h6llg an ninh

temporary It;!m lhili

reduce the use of gidm vi~c s'; d(mg

Attention, please! Xin chuy!

alert cdnh gidc

at half price pMn n';(/ gia

miss out bo qua co luji

complimentary bitu, miJi

advantage uu dilm

proceed to di den

shipping and handling charge phi vqn chuyen

checkout line quAy t(nh tign

on duty dang lam t'if!c (• •off duty !Let ca liim vi?c)

at a large discount dlliht;!gia

organic co h~ thiJIlg, 'lliu co

bulky cang khlh

patron khach quen

circulation desk quay cho 1/lll{J1/sach

extend operating hours keo dJi giil hOlll dqng

be closed for bi ch{Jn lqi vi

closure S!, dong da, S!, clu7n (duimg)

southbound di vg phia nom

board the vehicle !en xe

on the scene Jhi?n tn(ilng

direct traffic l//fong dan luang xe cq

take an alternate route di dUQng vimg

landing hq canh

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incoming di vao (• •outgoing di ro, rifj)

periodically Iheo dinh kj

underway (ke' hoqch) dang tien lulnh

be caught in traffic bi kf!t xe

intersection gilw lq

turbulence S!, hOn loqn

flight itinerary thili bieu cac chuyen bay

cancellation S!( Illty bo

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[Example] Listen to the telephone message and choose the best answer to the question.

Hello, this Is Jeremy Jones calling from Telnet in

Singapore: Xin chao, t6i la Jeremy Jones Jc6ng ty

Telllet, Singapore PMn dau cua tin nM.n ghi am trong

di~n thOf!.ithu<mg la ten va nO'ihim vi~c cua ngu&i nhAn

tin

concerning your request for 50 SLD cellphones two days ago: libl quan den yeu cdu mua 50 chile ditln lhoqi di dQng SLD cila quj c6ng ly hai ngay truac Theo sau

concerningla muc dich cua vi~c gQi di~n thof!.i

e are really sorry for any nconvenience this may caus

~ •• to talk •

fulfill the order within one week for all 50 phones in the color silver Due to high

popularity of this model and color, we have run out of stock and we're not expecting

to receive our next shipment for another three weeks.

and are working hard to address this shortage We have

a variety of other colors that you may be interested in which could be shipped according

bye.

Please call me back and let me know your preference:~

Vlli long g9i ditln lqi cho biell~(a Ch911ctla quj c6ng ty.

We are really sorry for any inconveniencethis may cause: Ch,ing 16i IhlfcS!'xin lOi vi nhl1'ngphiin lodi do vitlc nay gay ra Day la

eachellen df!.tthu&ng dung khi khong dap 1hlg

Q What is the speaker asking the listener to do?

(A) Alter the original request·

(8) Change the model preference

(C) Verify the order specifications

(0) Give him an address for shipment

Q Nguoi n6i yeu cau nguoi nghe lam di~u gi?Thay d6i yeu cau d~t hang ban dau·Thay d6i h,ra ch<;mm~u ma

Xac nMn cae chi tiet trong dan d~t hangCung cap dja chi d~ giao hang

'MlWhiMM

Xin chao, toi la Jeremy Jones &cong ty Telnet, Singapore; toi gC)idi~n d~ ban v~ yeu cau mua 50chiec di~n tho~i di di,lng SLD cua quy cong ty hai ngay tru&c Toi bui,lcpMi bao v6i quy cong ty lachUng toi khong the giao bet 50 chiec di~n tho~i cung mi,lt mau b~c ma quy cong ty da d~t hangtrong vong mi,lt twin duC)'C.Vi mh ma va mau slic nay nrt duC)'Cua chui,lng, nen chUng tOi da bethang va se chi co dQi hang moo sau ba tuan mia ChUng toi th~c s~ xin loi vi nhling phi~n toai dovi~c nay gay ra va dang co gling giai quyet s~ thieu hang nay ChUng toi co nhi~u mau khac maquy cong ty co the hai long va co the giao hang dung theYigian da d~nh Vui long gC)idi~n I~i chobiet I~a chC)ncua quy cong ty Xin earn0'Il va chao t~m bi~t

e_"

Day Ia tin nbAn ghi am co ni,lidung: Do cong ty bet hang nen yeu cau khach hang doi sang san

ph~m khac

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I30% Thong bao125 %Tin nMn ghi am lrong di~n lho~i120 %Chuang lrlnh lruy~n hinh / Quang cao125°/'/0 N6i chuy~n/ Thuyellrlnh I

reach duf,lc n6! den press nM;1 so'

technical problem S!( c6' kj Illluft after the tone sau khi IIghe liellg bip

extension s6'noi bo, s6'may nhallh (ext.) agent nMII vien

regular hours gia 1I0ai dqng Illuang l¢ call back gQi It;li

come across linh ca phal hi¢1I hang up czip may

put someone through (di¢1I Ihoai) n6! may va; hold on giu may cha

automated telephone reservation system telephone operator nMII viell Ir(fC Idllg ddi dien tho(,li Ill; tlu5ng diil truac qua di¢rl Ihot;li t(f dqllg connect kel no!

mobile (phone) di¢n thot;li di dqng

ready for pick-up sail sang nghe

return a call gQi ditlll Ird liJi

answering machine may Ird liJi III dong

be scheduled to do !en he' hOt;lch(lalll gi)

apologize for xiII tOi ve

make a phone call gQi dien 1II0(,li

leave a message de'l(,li lin nlutn

remind nMc, nhdc 1111(1

mailing address dja chi gUi Illu

direct number s6'ditlll Ihoqi chillll

status of repair lillh trt;lllg slla dura

voice mail messagelzqplhulho(.li

toll-free number s6' ditln tho(li mien cudc phi

confirm xac nhtJlI

appreciate dallh gia cao, calli kfch

interruption S~( gidll dot;lrl

area code ma vung

get through ker n6! duf,lc

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feel free to do (ndi khi cho phep) C/f II! nhien (lOIll gi dd)

place an order d(il hang

out of the office kh6ng cd null II v(in phong

web site trang web

set up an appointment ail dinh C1iOC h(!n

system malfunction S(( truc InJc cua he lhO;lg

job opening co hqi vitic lalll

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ChU01lg trinh truy~n hinh / Quang CelO

:The forecast today calls for clear skies:

· ThiJi tiel !16m nay dU(1c d!( bcio Iii quallg

· dang callfor la cach dien dlj.t thuimg dUng

scattered: Tdi rae, chi cac hOlj.td9ng mua, sam set

dien ra khong thuimg xuy{m trong dv bao thiYitiet

m~·It!.m·~.ml!.!!!.!I·!SJ!1mrmllallmJ$3· in the early hours of the day, becoming cloudy

by 1:00 or 2:00 P.M, with the chance of - thunderstorms by the evening Don't

worry though, because the rain won't last long By morning, the skies will again be clear,

so your morning should be a pleasant one Monday afternoon will be a real

, so you'll want to turn on the air conditioner indoors and wear a hat to keep the sun off outdoors In fact, the National Weather Council has issued a heat warning for

both Monday and Tuesday.

scorcher: ngiiy llong nhu thiell dOL.Ngoai

ra, c6 m9t so cach dien dlj.t tuong tv nhu hot,

sultry

Q. What advice does the speaker give?

(A) Use sunscreen lotion

(B) Repair broken air conditioners

(C) Stay off the streets

(0) Wear head protection"

commute: di lum/di h9C, chi vi¢c di

va ve hang ngay tu nha den cong sMtruOng h9C Tu nay thuimg duqc dungtrong phat thanh giao thOng

Q.Nguoi noi khuyen meu gl?

Dung kern chOng nang

Sua l~i may lc,mhbihu Khong nen diraduang

Thm tiet sang s6m hOrn nay duQ'Cd~ bao la quang dang, den 1 ho~c 2 gia chi~u se co nhieu may,den chieu toi co the co mua rao rai rac kern theo sam chap Tuy v~y, dUng10lAng vi mua sekhong keo dai Den sang trm I~i quang dang cho nen quy vl e tMy de chtu khi di lam VaGbuoisang Chieu thU hai trm e nong nhu thieu dot, quy vt n{m b~t may I~nh khi a trong nM va d(li

roll tninh nAng khi di ra ngoai Th~c t€ la Hi~p hQi Khi tUQ'IlgQuoc gia da dua ra canh bao ve dQ'tkhi nong VaGngay thu hai va ca thU ba

Ngum noi khuyen nen b~t may I~nh khi a trong nha va dQimll tranh nAng khi di ra ngoai Luu y

tu a hat trong thOng bao tren da dUQ'Cdoi thanh head protection trong I~a ch<.>ntra 101dung

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1300/ /0Thong baa 1250/ /0Tin nhan ghi am trong di~n tho~ 1200/ /0ChltOllg tnnh truy~n hinh / Quang cao 1250/ /0Noi chuy~n / Thuy~t trinh 1

breezy co gio hiu hiu

heavy rain mUll 10

poor weather conditions di~u ki~n Ihili lift u5i I~

gusty co gill giift tung Cl1l1

scorcher ngiiy rat nong, ngay triJi nong nhu Ihieu dot

high cao (• •Iow Illllp)

accumulation s!( Ilch l!l

stay tuned for giil nguyen song

audience Ihinh gid

newscaster ph at thanh vien chwng Innh tin Ilic

radio show chuong Innh radio

live (plllil song) truC lie'p

critic nhll pile binh

special guest khdch mm dtlc bi~t

commercial break lhiJi gian Quang cao

drop in gM ILJi

durable fau ben

competitor du; tllli cLJnh tranh

environmentally friendly Ihan Ihifn vtfi lIIai mrimg

utility company cong Iy li~n fch cong cting

(Cll/lg Ihlg di~n, ga, nuti , v.v.)

car show cullc triln lam xe lun

nutritional value gid try dinh duang

equipment trang thi€i bi

instruction lili hud'llg dan

unit don vj

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N 6i chuy~n / Thuy~t trinh

[Example] Listen to the introduction and choose the best answer to the question

it's my honor to introduce: toi xin hall

lzqllh du(!c gilii thi~u Cach nei miy thuimg

dUQ'CdUngd~ gim thi~u dien gill.;ngoai ra,

Ms Verdi is a consultant: Co Verdi La

mQt co van.

my honor to introduce

onight, Ms Verdi will:d~scuss

Fellow members of the International Marketing Association, as your president, I

Sales Institute and comes to us tonight with a wealth of experience She has advised

the top managers of many industries, including hospitality, tourism, and even mobile

communications As marketers, we know that success doesn't always come from

understanding production techniques or by acquiring technical skills So then, how

can success be achieved? It comes from knowing how to sell and market products.

ways of enhancing those skills.

Tonight, Ms Verdi will discuss -: TOI lIay co Verdi se tluio lzujll -. Cau neinay dUQ'CdUngd~ gim thi~u cM de cua

Q. What will Ms Verdi most likely talk about? Q C6 Verdi se noi chuy¢n ve eM de gl?

(A) Ways to streamline the production process Cach hQp I;' h6a quy trinh san xuat

(8) Methods of improving sales ability' Phuong phap ca.i thi¢n kha nang kinh doanh*

(C) Means of acquiring technical knowledge Cach thu th~p kien thUc ky thu~t

(D) Procedures for increasing worker Cach nang cao muc de) hai long cua nhan vien

ClJJm,nild

Nguoi noi cho rAng tbanh cong xuat phat tu vi¢c hieu biet cach ban va tiep tht an pham va gi6'ithi¢u rAng toi nay co Verdi se thao lu~n cac phuong phap nang cao nhUngky nang do

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[30°//0 Thong bao[250//0 Tin nhin ghi am trong di~n tho~ [20°//0 Chlrang trinh truy~n hinh / Quang cao[25 %Noi chuy~n/ Thuy~t trinh[

video equipment Ihiel bi video

exhibit VIII tnmg bay

key site klm di lich quan Irflng

historic city IllQnh phf/ co lam quan Ir(Jllg v~ mgl

lich sIr

last approximately keo dai khodng

spectacular ngoan mlfc

direct chi duong, Intong dan

donation Vllt Igug / Cling

admission fee phi VaG cUa

landmark m6c, S1' kien ddnh dlill rIlql giai doan quan

lean out of the window

nhoai nguai ra cua s6'

instructor gidng vien

keynote speaker nguiJi dien thuyet chinlz

expert chuyen gia

prominent tOi lqc, XuOl cllling

be honored to do han I/lf/zlz /vinh d!llam gi

performance S1t bie'u dien, tlulnh tlfU

pager 1Iuiy nlutn tin

flash photography clqlp hinh co den flash

be prohibited bi caIn

auditorium tlzinh phong

entrepreneur doanh nhan

spokesperson phdt ngon vihl

filmmaker nlza 111mphim

award ceremony telrao gidi IhuOng

work history kinlz nghi¢m lam vi&

principle nguyen tdc

supplement with b6' sung Mng

intermission klzodng thOi gian tqlll nghl

conserve energy bdo toan Iliing Ill{1llg

brief btio ctio ngdn gfln

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cover d~ ctip den

give one's comments on the subject tllla ra 1Ihtin xet

v€ clllJ d€

brainstorming dclng nao

comment nluln xet, liJi binh plujin

25

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m

en

Chien luQ'c tra 101 cau hoi

[Example] Listen to the short talk and choose the best answer to the question

Thanks for coming to the staff meeting As you all know, this is a fairly old building, •.•.•

built well over three decades ago._ • •.~ • -u .•.• ~ and make our workplace more attractive, we have decided to renovate the cafeteria, starting in two weeks All equipment, including stoves, ovens and walk-in refrigerator will be replaced Also, the floor will be retiled and air conditioning units will be installed for your comfort During the month of work, a catering company will be providing your lunch in the main conference room.

Q. Why is the repair work taking place?

(A) To make the space more accessible

(B) To make room for more equipment

(C) To accommodate new employees

(0) To meet new safety rules·

Q T~i sac thl,fe hi¢n e6ng vi¢e sua ehua d6?B~ lam eho kh6ng gian rQng rai han

M" rQng them eM eho trang thiet bt

Cung cap eM " eho nhan vien mai

Bap ung cae quy dinh an toan maiO

eam on cac b~n da den d~ buoi hQp nhan vien Nhu cac b~n biet day, tba nha nay kha Cll vi daduqc xay d~g cach day hon ba mum nam rei De pM hqp voo cac tieu chuan an toan moo nMt

va giup cho nm lam vi~c cua chung ta duqc thoM mai hon, chung t6i da quyet dinh cM t~o cangtin; c6ng vi~c duqc kh&i c6ng trong hai tuan mia Tat ca thiet bi, bao gem bep, 16 nu611g, va tul~nh 1611deu se duqc thay moo Ngoai ra, san nha se duqc lat g~ch l~i va may l~nh se duqc lApd~t de gitip cac b~n lam vi~c duqc thoM mai hon Trong suot mQt thang sua chtia, c6ng ty cungUng e phl).cVl).btia trua cho cac b~n(yphOng hQp chinh

Ly do sua chfra cang tin la nhiim dili moo kh6ng gian lam vi~c pM hqp vOOtiEm chuan an toanmoo nMt Luu y keep up with the latest safety standardsda duqc doi thanh meet new safetyrulestrong l~a chQn tra 1m dUng

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fil e Phan

I09i-Hi~u paraphrasing (ky thu~t dien gild bang cach dung cau truc khac)

D~c diem cua Part 4 Ja b~n phai nghe nhung nQi dung dai tru6'c khi tra Jm cau hOi va phiii hieuduQ'CtMm bl,l cum tu ho~c cau dai da duQ'Cparaphrase Du6'i day la nhling cach paraphrasingthuong dung ad~ng cau hOi nay

Paraphrasing nc)i dung

first-class restaurant nM hang h~g nhat

~ a luxurious restaurant mQtnM hang ang trl,lng

Please make fires only in designated areas Vui long chi nMm It/a(jnCliquy djnh

~ Fires can only be built in certain areas Chi co the nMm I~a iI mQtso khu vlfc

establish nutritional guidelines thiet I~p nhii'nghl!~ng dan dinh du'ong

~ setting nutritional standards I~p ra nhii'ngtieu chuan dinh du'ong

Paraphrasing nc)i dung khiii quat th1mh nc)i dung c~th~

The government demands Clunh phu yeu cau

~ It is required by the law Lu~t phap yeu cau tuan thti di~u do

You'll need to have proof of purchase Ong/Ba can phai co bAngchUngcuavi~c mua hang

~ Keep your receipt Hay gilt giay bien nh~n

To make an inquiry about a problem with a recent charge on my account

Be neu thAc mile v~ mQtkhoan tien tinh ai trong tai khoan cua toi

~ To point out a billing error De chi ra mQtkhoan ti~n bj sai

Paraphrasing nc)i dung c~ th~ th1mh nc)i dung kh3i quat

Make sure that you are not standing in one of the lines for Canadian citizens

NM la b~n khong du'~cdUngvao nhii'nghimg danh·ehoeongdan Canada

Q.What are the listeners warned not to do? Ngu'ai nghe du'~cnMe nhil khong du'~clam gi?

~ Stand in the wrong line at immigration Xep ai hangiJ phong quan Iy nh~p canh

At 48, Mr Moreno is quite young to hold such a high-level position

adQtuoi48, ong Moreno van con qua tre de gilt chucYI;Icap caonhu'v~y

~ He is quite young for his position Ong ay van qua tre so v~i chl1cYI;I do

After supper has been served Saukhi blta an toi dii du'~cphyc vy

~ After the meal service Saukhi phycYI;I blta an wi

Di~n gUli l~i Mng each thay doi 86

every six months 6 thang mQtIan

~ biannual moi nam hai Ian

by Friday den thl1 au

~ by the end of the week den euoituan

last financial quarter quy tili ehinh vita roi

~ 3 months ago eachday3thang

The Christmas and New Year period khoang thai gian Giang sinh va Niim m~i

~ the holiday season ky nghi cuoi nam

5 to 10 business days 5-10 ngay lam vi~c

~ one or two weeks rnQtho~chai tuan

www nhantllVIE't (om

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vWemo ~

-~ www.nhantriviet.com

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PART 3

answer three questions about what the speakers say in each conversation Select thebest response to each question and mark the letter (A), (8), (C), or (D) on your answersheet The conversations will be spoken only one time and will not be printed in your testbook

41 What are the speakers discussing?

(A) Their company's long-term sales trends

(8) A recent drop in monthly sales

(C) The performance of a new employee

(D) A correction to their financial figures

42 What happened to the sales figures last month?

(A) They went down 13%

(8) They went down 6%

(C) They went up 6%

(D) They went up 13%

43 How does the woman feel about the news?

(A) She is still pleased that sales increased

(8) She thinks the figures are wrong

(C) She is disappointed with the results

(D) She thinks the company is in trouble

44 Where does the man leave from?

(A) New York

(8) London

(C) Dublin

(D) Detroit

45 What is the man's problem?

(A) The airline cancelled his flight

(8) He lost his flight information

(C) His flight itinerary has changed

(D) He missed one of his flights

46 When will the man leave London?

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48 What has Mr Davis already done?

(A) Placed an order with the company

(B) Submitted his application documents

(C) Met with the hiring manager

(0) Completed the application process

49 Why may Mr Davis receive a call?

(A) To ask him to submit some documents

(B) To schedule an interview with him

(C) To tell him about the rest of the process

(0) To report the results of a meeting

50 What are they talking about?

(A) Weekend activities

(B) The weekend's weather

(C) Childhood experiences

(0) Their recent vacations

51 What is the man going to do?

(A) Relocate to Canada

(B) Spend time with his family

(C) Care for his sister's baby

(0) Relax at the beach

52 What does the woman say about the beach?

(A) Members of her family live there

(B) The weather is always nice

(C) It takes a long time to get there

(0) The man would like it

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53 What is the main topic of the conversation?

(A) New computer software

(B) An error the woman made

(C) The woman's work schedule

(0) A computer malfunction

54 What does the man recommend?

(A) Using his computer instead

(B) Getting rid of the computer

(C) Seeking the help of an expert

(0) Finishing the project quickly

55 Why is the woman upset?

(A) She needs to complete the work

(B) The IT department is closed

(C) She cannot leave early this afternoon

(0) Her new computer has not arrived yet

56 Where does this conversation probably take place?

(A) At a tailor shop

(B) In a sports store

(C) At a formal event

(0) In a clothing shop

57 What does the woman first want to do?

(A) Make a copy of her receipt

(B) Return the jacket for a refund

(C) Find an outfit to match the jacket

(0) Exchange the jacket for another one

58 What does the man ask the woman to do?

(A) Pay by credit card

(B) Pick out a new jacket

(C) Show proof of her transaction

(0) Check the cost of the jacket

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59 What does the man want to do?

(A) Help his kids with a science project

(B) Invite the woman for a weekend outing

(C) Visit a museum with his children

(D) Introduce his children to the woman

60 What does the woman say about the museum exhibit?

(A) It is artistic

(B) It is open all week

(C) It is always crowded

(D) It is fun for kids

61 When will the man probably go to the museum?

(A) This Saturday

(B) This Sunday

(C) Next Saturday

(D) Next Sunday

62 What are they discussing?

(A) The woman's recent job performance

(B) The woman's problems with her coworkers

(C) The remodeling of the woman's office

(D) The woman's new working conditions

63 What does the woman say about the company?

(A) It gives her a high salary

(B) Its facilities are pleasant

(C) Its work is stimulating to her

(D) It does not offer benefits

64 What does the man suggest?

(A) Requesting a new office

(B) Making a good impression

(C) Asking for a raise

(D) Thanking her supervisors

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65. Why is the man meeting with the woman?

( ) To inform her of a personnel change

(8) To describe a project to her

(C) To ask for her assistance

(0) To praise her performance

66 Who is the woman's team manager?

( ) Ms Swanson

(8) Mr Wang

(C) Mr Mitchell

(0) Regina

67. What will the woman most likely receive?

(A) A call from a colleague

(C) On the first of the month

(0) On the tenth of the month

70. What does the woman request that the man do if he goes away?

(A) Create a regular payment plan

(8) Move out of the apartment

(C) Make a payment online

(0) Pay rent early

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PART 4

Directions: You will hear some short talks given by a single speaker You will be asked to

answer three questions about what the speaker says in each short talk Select the best

response to each question and mark the letter (A), (B), (C), or (0) on your answer sheet

The talks will be spoken only one time and will not be printed in your test book

What is the main purpose of the talk?

• ITo explain an upcoming project

(8) To present employee awards

(C) To introduce a guest speaker

(0) To greet attendees at a function

7' Who arranged the location of the event?

• IJason Lane

(8) Sheila Graham

(C) Neil Quinn

(0) Judy Gordon

What should listeners do next?

• Serve themselves a meal

(8) Listen to another speech

(C) Place their food orders

(0) See their department heads

4 Where would this announcement most likely be heard?

What are passengers asked to do?

• I Show their boarding passes

(B) Get on board efficiently

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77 What type of recorded information is this?

(A) An operator's announcement

(B) An automated telephone menu

(C) An out-of-service recording

(D) An answering message

78. Who should send Ms Gracefield an email?

(A) New recruits

(B) Job applicants

(C) All employees

(D) Her clients

79. What should be included with their email?

(A) The vacancy listing number

(B) The completed application form

(C) A cover letter

(D) A copy of their resume

80. Where is the speaker?

(A) At a historical site

(B) In a zoo

(C) By a harbor

(D) Inside a museum

81. What will listeners see first?

(A) The jail

(B) A livestock pen

(C) A guardhouse

(D) The European village

82. What do the signs prohibit?

(A) Walking in a restricted zone

(B) Touching some of the items

(C) Taking pictures of the area

(D) Removing the objects

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83 What is the speaker doing?

(A) Describing the company's history

(8) Thanking a worker for her contribution

(C) Praising an employee who is retiring

(D) Introducing a newly hired director

84 Where did Ms Deloria begin working in 1997?

(A) Innovator Technology

(8) Johnson Edward & Co

(C) C&L, Inc

(D) Kenlin Enterprises

85 What was Ms Deloria's most recent position?

(A) Personnel coordinator

(8) Human resources assistant manager

(C) Director of personnel

(D) Executive assistant

86 Why is this message being heard?

(A) The office has closed for the day

(B) No one is able to answer the phone

(C) The company has gone out of business

(D) A caller needs emergency service

87 How can callers find out about phone services?

(A) By pressing 1

(B) By pressing 2

(C) By pressing 3

(D) By pressing 9

88 What will happen if no buttons are pressed?

(A) A billing agent will answer

(B) The caller will hold for a representative

(C) The options menu will be repeated

(D) The caller's account information will be given

Go on to the next page

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89 Who would most likely be interested in this advertisement?

( I Residents of Hai Hao

(8) Someone planning a vacation

(C) An outdoor sports enthusiast

(D) Someone interested in Hawaiian cuisine

90. What is mentioned about the rooms?

(A) They have heated floors

(8) They have views of the ocean

(C) They are decorated artistically

(D) They are near the restaurant

91 What service is offered?

(A) Transportation from the airport

(8) Island activity bookings

(C) Complimentary room service

(D) Online room reservations

92. Where is this announcement taking place?

(A) At a hardware store

94. What happens after 7 P.M.?

(AI The sale prices expire.

(8) Salad items are discounted

(C) All baking goods are half-price

(D) Hot meals are served

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What is the purpose of the talk?

To outline a product catalog

(B) To discuss the firm's history

(C) To Introduce a new logo

(0) To describe a web site

How will customers be affected?

I They will receive faster Internet service

(B) They will be asked to offer input about the logo

IC) They will be able to order products online

(0) They will receive discounts on their orders

9 What are listeners asked to do?

I Improve the new company logo

(B) Check for errors in the handout

(C) Create a web page about the company's history

(0) Review the information provided by the speaker

Why is this announcement being made?

\ I To ask for employee assistance

(B) To report on a technical problem

IC) To address a safety issue

(0) To congratulate staff members

What does the speaker say about the company?

I Its production will be discontinued

(B) It will layoff workers

(C It will soon open a new factory

(0) Its sales have rapidly increased

100. How can employees receive a bonus?

( ) By signing a new contract

(B, By working extra hours

(C) By recruiting qualified candidates

(0) By training new employees

This is the end of the Listening Test.

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Part 3&4

Answers_Actual Test 01

Number I Answer I Number I Answer I Number I Answer

41 (C)(0)6142

(C)62(0)8243

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