Prepared by Debby Bloom-Hill CMA, CFM CHAPTER CHAPTER 88 Pricing Decisions, Analyzing Customer Profitability, and Activity-Based Pricing Slide 8-2 Pricing Pricing Decisions Decisions Pricing decisions are often the most difficult decisions that managers face Pricing decisions examined in this chapter include Slide 8-3 Profit maximizing price from the standpoint of economic theory Pricing of special orders Marking up costs and target costing Measuring customer profitability and activity based pricing The The Profit Profit Maximizing Maximizing Price Price Economic theory suggests that the quantity demanded is a function of the price that is charged Generally, the higher the price, the lower the quantity demanded If managers can estimate the quantity demanded at various prices, determining the optimal price is straightforward Slide 8-4 Learning objective 1: Compute the profit maximizing price for a product or service The The Profit Profit Maximizing Maximizing Price Price To calculate the profit maximizing price: Subtract unit variable costs from price to obtain the contribution margin Slide 8-5 Multiply the contribution margin by the quantity demanded Subtract fixed costs and estimate profits Select the price with the highest profit Learning objective 1: Compute the profit maximizing price for a product or service Estimating Estimating the the Profit Profit Maximizing Maximizing Price Price Slide 8-6 Learning objective 1: Compute the profit maximizing price for a product or service Estimating Estimating Demand Demand The most difficult part of determining the profit maximizing price is determining the demand function A number of approaches can be used Sales managers in various regions could estimate the total quantity demanded at various prices The product could be test marketed with a number of potential customers at various prices Slide 8-7 Learning objective 1: Compute the profit maximizing price for a product or service Test Your Knowledge Estimates of price and quantity demanded Price = $6.95, quantity demanded = 20,000 Price = $5.95, quantity demanded = 25,000 Price = $4.95, quantity demanded = 32,000 Variable cost = $1.50 per unit Fixed cost = $80,000 Find the profit maximizing price Slide 8-8 Learning objective 1: Compute the profit maximizing price for a product or service Pricing Pricing Special Special Orders Orders Special orders are for goods and services not considered part of a company’s normal business Price charged will not affect prices charged in the normal course of business Slide 8-9 The company may be better off charging a price that is below full cost Learning objective 2: Perform incremental analysis related to pricing a special order Pricing Pricing Special Special Orders Orders The special order decision presents two alternatives Reject Income from the main business is the same under both alternatives Slide 8-10 Accept It is not incremental and need not be considered in the special order Learning objective 2: Perform incremental analysis related to pricing a special order Target Target Costing Costing The process begins with an analysis of competing products This leads to a specification of features and price attractive to customers The second step is to specify a desired level of profit Then the engineering department with input from the cost accounting department develops a design that can be produced at a cost which will earn the desired level of profit Slide 8-22 Learning objective 4: Explain the target costing process for a new product Target Target Costing Costing Slide 8-23 Learning objective 4: Explain the target costing process for a new product Test Your Knowledge Target costing: a Requires specification of desired level of profit b Adds desired profit to existing costs c Is used primarily with products that are already in production d Leads to profit maximization Answer: a Requires specification of desired profit Slide 8-24 Learning objective 4: Explain the target costing process for a new product Analyzing Analyzing Customer Customer Profitability Profitability Customer Profitability Measurement System (CPM) Indirect costs of servicing customers are assigned to cost pools Indirect costs include processing orders, handling returns, and shipments Costs are allocated to specific customers using cost drivers to determine customer profitability Subtracting these costs and product costs from customer revenue yields a measure of customer profitability Slide 8-25 Learning objective 5: Analyze customer profitability Test Your Knowledge Customer profitability is measured as: a b c d Revenue minus cost of goods sold Revenue minus indirect manufacturing costs Revenue minus cost of goods sold minus indirect service costs Revenue minus cost of goods sold minus indirect manufacturing costs Answer: c Revenue minus cost of goods sold minus indirect service costs Slide 8-26 Learning objective 5: Analyze customer profitability Customer Customer Profitability Profitability Measurement Measurement System System Slide 8-27 Learning objective 5: Analyze customer profitability Cost Cost Pools Pools and and Cost Cost Drivers Drivers to to Service Service Customers Customers Slide 8-28 Learning objective 5: Analyze customer profitability Customer Customer Profitability Profitability Analysis Analysis Slide 8-29 Learning objective 5: Analyze customer profitability Test Your Knowledge A customer profitability measurement (CPM) system: a b c d Allocates indirect costs to individual customers Traces revenue to individual customers Traces cost of goods sold to individual customers All of the above are true Answer: d All of the above are true Slide 8-30 Learning objective 5: Analyze customer profitability Customer Customer Profitability Profitability Analysis Analysis Slide 8-31 Learning objective 5: Analyze customer profitability Customer Customer Profitability Profitability and and Performance Performance Measures Measures Some examples of performance measures that will drive managers to improve customer profitability Slide 8-32 Percent of customers who are not profitable Dollar loss for customers who are not profitable Average profit per customer Number of customer service requests per 100 customers Percent of customers who return items Dollar value of returned items Learning objective 5: Analyze customer profitability Activity-Based Activity-Based Pricing Pricing Customers are presented with separate prices for services they request in addition to the cost of goods purchased Slide 8-33 Customers will carefully consider the services they request May lead them to impose less cost on the supplier Also called menu-based pricing Learning objective 6: Explain the activity-based pricing approach Activity-Based Activity-Based Pricing Pricing Customers might object as the price they pay should cover these costs Ways to deal with this resistance Lower prices slightly and then encourage customers to make fewer but larger purchases Customers could be encouraged to limit the variety of goods they order Activity-based pricing could be used only on the least profitable customers Slide 8-34 Learning objective 6: Explain the activity-based pricing approach Pricing Pricing Decisions Decisions Slide 8-35 Learning objective 6: Explain the activity-based pricing approach Copyright Copyright © 2010 John Wiley & Sons, Inc All rights reserved Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express written permission of the copyright owner is unlawful Request for further information should be addressed to the Permissions Department, John Wiley & Sons, Inc The purchaser may make back-up copies for his/her own use only and not for distribution or resale The Publisher assumes no responsibility for errors, omissions, or damages, caused by the use of these programs or from the use of the information contained herein Slide 8-36 ... is to specify a desired level of profit Then the engineering department with input from the cost accounting department develops a design that can be produced at a cost which will earn the desired