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Best Practices and Advances in Program Management Project Management for Research and Development Guiding Innovation for Positive R&D Outcomes Lory Mitchell Wingate Project Management for Research and Development Guiding Innovation for Positive R&D Outcomes Best Practices and Advances in Program Management Series Series Editor Ginger Levin RECENTLY PUBLISHED TITLES Project Management for Research and Development: Guiding Innovation for Positive R&D Outcomes Lory Mitchell Wingate The Essential Program Management Office Gary Hamilton The Influential Project Manager: Winning Over Team Members and Stakeholders Alfonso Bucero Program Governance Muhammad Ehsan Khan Program Management Leadership: Creating Successful Team Dynamics Mark C Bojeun Successful Program Management: Complexity Theory, Communication, and Leadership Wanda Curlee and Robert Lee Gordon From Projects to Programs: A Project Manager’s Journey Samir Penkar Sustainable Program Management Gregory T Haugan Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century Organizations Margaret R Lee Applying Guiding Principles of Effective Program Delivery Kerry R Wills Construction Program Management Joseph Delaney Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices Ginger Levin and Allen R Green Project Management for Research and Development Guiding Innovation for Positive R&D Outcomes Lory Mitchell Wingate CRC Press Taylor & Francis Group 6000 Broken Sound Parkway NW, Suite 300 Boca Raton, FL 33487-2742 © 2015 by Lory Mitchell Wingate CRC Press is an imprint of Taylor & Francis Group, an Informa business No claim to original U.S Government works Version Date: 20140418 International Standard Book Number-13: 978-1-4665-9630-6 (eBook - PDF) This book contains information obtained from authentic and highly regarded sources Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use The authors and publishers have attempted to trace the copyright holders of all material reproduced in this publication and apologize to copyright holders if permission to publish in this form has not been obtained If any copyright material has not been acknowledged please write and let us know so we may rectify in any future reprint Except as permitted under U.S Copyright Law, no part of this book may be reprinted, reproduced, transmitted, or utilized in any form by any electronic, mechanical, or other means, now known or hereafter invented, including photocopying, microfilming, and recording, or in any information storage or retrieval system, without written permission from the publishers For permission to photocopy or use material electronically from this work, please access www.copyright com (http://www.copyright.com/) or contact the Copyright Clearance Center, Inc (CCC), 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400 CCC is a not-for-profit organization that provides licenses and registration for a variety of users For organizations that have been granted a photocopy license by the CCC, a separate system of payment has been arranged Trademark Notice: Product or corporate names may be trademarks or registered trademarks, and are used only for identification and explanation without intent to infringe Visit the Taylor & Francis Web site at http://www.taylorandfrancis.com and the CRC Press Web site at http://www.crcpress.com Dedicated to all creative and innovative individuals who have a desire to learn Contents List of Figures .xix List of Tables xxiii Preface xxv Acknowledgments xxvii About the Author xxix Introduction xxxi Chapter Project Management Approaches 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 Nature of Projects Formality of Project Management 1.2.1 Formal Project 1.2.2 Semiformal Project .5 1.2.3 Informal Project Traditional Project Management 1.3.1 Scope .7 1.3.2 Deliverables/Outcomes 1.3.3 Requirements 1.3.4 Approach .8 1.3.5 Organization .9 1.3.6 Schedule .12 1.3.7 Budget 13 1.3.8 Risk Management .13 1.3.9 Performance Measurement .14 1.3.10 Communications 15 Flexible Project Management .17 1.4.1 Types of Flexible Development .19 1.4.2 Key Components 20 Program Management 21 Portfolio Management 23 The Hierarchy of Project versus Program versus Portfolio Management 27 1.7.1 Apply Now 28 Life Cycle Approach to Project Management 29 vii viii • Contents 1.8.1 Life Cycle Approach and R&D .29 1.8.1.1 Research Phase 30 1.8.1.2 Development Phase 31 1.8.1.3 Control Phase 32 1.8.2  Apply Now 33 1.9 Case Study: Explorers Connect Website Development Project .33 1.9.1 Background .33 1.9.2 Life Cycle Perspective 35 1.9.3 Project Management 37 1.9.3.1 Scope 37 1.9.3.2 Deliverables/Outcomes 38 1.9.3.3 Requirements .38 1.9.3.4 Approach 38 1.9.3.5 Organization 39 1.9.3.6 Schedule 39 1.9.3.7 Budget 39 1.9.3.8 Risks and Mitigation Plan .39 1.9.3.9 Performance Management 40 1.9.3.10 Communications 40 1.9.4 Outcomes 41 1.9.4.1 Critical Branch Points 41 1.9.4.2 Leadership 42 1.9.4.3 Lessons Learned 42 1.9.5 Case Analysis 43 1.10 Key Point Summary 43 1.10.1 Key Concepts 44 1.10.2 Key Terms 45 1.11 Apply Now 47 References 50 Chapter Project Management as an Enabler 51 2.1 2.2 2.3 Traditional Project Management 53 R&D Project Management 55 Disciplines That Complement Project Management 57 2.3.1 Flexible Methods 59 2.3.1.1 Spiral Development 61 446 • Appendix A • • • • • • • • • • • • • • ber of labor hours associated with the project and dividing it by the number of hours available for an employee to work in a year Governance: Activities that help control the progress of the project to keep it on course Informal review: Generally called by an individual with internal reviewers, does not follow an agenda and results are not captured or reported Conducted for specific purpose or as needed Information reviews: Assessment of the available project information, where it is contained or archived, how it is accessed, and details of the retention strategy Key performance indicators (KPIs): The key measures of success for the project Management reserve: Amount of project funding held aside to address unanticipated needs that emerge during the course of the project Management review: A review to determine status so as to make decisions about future activities or direction Materials, equipment, and services (ME&S): Activities that are not labor related within a project Generally include facilities, procurements of hardware, software, and services Measures: Usually refers to measurements that are quantitative and objective Measures are used as an input to metrics Measures of effectiveness (MOEs): Define how well the implemented technical requirements are expected to meet the intent of the stakeholder for its use in an operational environment Measures of performance (MOPs): Define how well the implemented technical requirements meet the intent of the specifications Metrics: Qualitative and quantitative data compiled into information that represents a measurement of progress made against an expected set of parameters Operational readiness review (ORR): Establishes that the system is ready to be delivered and that all documentation, training, and operating procedures are of the appropriate quality and are available Peer review: A review performed by individuals who hold a comparable position, have similar credentials, or are otherwise comparable in knowledge and expertise to those who originally performed the work that is undergoing review Performance measurement baseline (PMB): The aggregate of all the authorized budgets in the project control accounts (CAs) is the project management baseline Appendix A • 447 • Phase review: Also referred to as decision point, or gate review, is a review completed by a panel of internal and/or external participants who review the project materials and make a determination if the project is ready to move forward to the next phase • Planned value (PV): In EVM, the budget authorized for scheduled work • Preliminary design review (PDR): Confirms that the preliminary design of the system is consistent with the specifications, that the risks have been formally addressed, and that the system can move forward in development • Production readiness review (PRR): Incremental reviews, held for each subsystem, as the design evolves and is successfully tested, to ensure that the design is ready for production and that production planning is complete and sufficient to produce the design • Quality controls: Refers to the conformance of the design to the requirements and specifications and to the value as seen by the stakeholders • Schedule performance: A schedule is developed using a buildup from the tasks that will be performed, the start and finish dates, and the critical path, and identification of the individuals assigned to perform the tasks • Schedule performance index (SPI): In EVM, the metric that reflects the measurement of all baselined project work against actual performed work, calculated using a formula where SPI = EV/PV • Schedule variance (SV): In EVM, the difference between where schedule performance should be at a given time and where one actually is, calculated by the formula SV = EV – PV • Semiformal review: A planned event to review a project activity by a group of subject matter expert reviewers for the purpose of identifying risk Can be held with a group of internal reviewers, but typically would utilize a combination of internal and external reviewers • System acceptance review (SAR): Reviews the end products of the previous phases of development and production and validates that the system as a whole is consistent with the stakeholders’ expectations • System design review (SDR): A review of the system definition as relates to the system characteristics and configuration items • System functional review (SFR): An assessment of analysis, trade studies, and modeling and simulation results that support the lowerlevel elements associated with the system • System verification review (SVR): Assesses readiness of the design for production in terms of completion and performance during 448 • Appendix A • • • • • • • • • test planning, risks within the production plan, cost estimates for production, and general feasibility of completing the production as planned Systems engineering management plan (SEMP): A standard document that compiles information about the requirements and specifications, outlines configuration control procedures and baseline management, interface control documents, and subsystem and component information Systems engineering master schedule (SEMS): Document within the SEMP, which identifies actual milestones of demonstrations, reviews, or other important verification events Systems requirement review (SRR): Confirms that the operational requirements and design criteria have been converted to technical requirements and that they are understood well enough to establish an initial baseline Technical performance measures (TPM): The physical or functional attributes of the technology that ensure that the system, product, or process meets the requirements and specifications as written Technical readiness levels (TRL): A sequential process to evaluate technological evolution and manage the movement through the life cycle Test readiness review (TRR): Ensures that test objectives and procedures are coordinated and ready to proceed and that they comply with the test plan To-complete performance index (TCPI): In EVM, calculated to identify the expected actual cost to finish the work TCPI is calculated two ways: TCPI = (BAC – EV)/(BAC – AC) or TCPI = (BAC – EV)/ (EAC – AC) Trend analysis: The review of historical data and a forecast of future data, generally based on past performance Variance analysis: A technique for assessing the degree of difference between what was baselined and what was actually performed Chapter • Compliance matrix: A matrix that describes what each stakeholder will get from the project and independently obtains confirmation that the capability is as planned • Project book: Also called a research book or a shared board, it is a common document that is shared by the team used to document Appendix A • 449 R&D activity containing enough detail that one could recreate the exact experiments and tests at that point and obtain the same results • N2 chart: A framework to identify and tabulate functional and physical interfaces Chapter • Active management: The act of reviewing project and risk activity on an ongoing, repetitive basis in order to make thoughtful adjustments in an effort to optimize project outcomes • Cost risk: The risk of exceeding the available budget • Risk management: The processes and tools that are used to identify, assess, mitigate, and monitor or control the overall environment from where the risks emerge and could potentially impact the project throughout its life cycle • Risk management plan: A vital document used to describe how risk will be addressed and managed on a project • Risk mitigation: Risk mitigation is the action of methodically reducing the exposure to a risk and/or the reduction of the probability that the risk will occur • Schedule risk: A risk that scheduled milestones will be missed • Technical risk: A risk that technical specifications will not be met Chapter • Force multiplier: Refers to something that dramatically betters the effectiveness of something else, more than the sum of the activities • High-performance team: Teams that achieve superior results • Incentives: Something used to motivate an individual • Individual contributor: An individual who does not have managerial responsibilities • Leadership: The act of inspiring the achievement of project outcomes • Organizational structure: The hierarchical arraignment of an organization that describes reporting relationships • Team dynamics: How team members interact with each other • Technical leader: An individual who typically does not lead team members, but focuses instead on driving technology initiatives Appendix B ABBREVIATIONS/ACRONYMS AAR:  After-action review AC:  Actual cost ASD:  Adaptive software development ASR:  Alternative systems review BAC:  Budget at completion BOE: Basis-of-estimate CCB:  Change Control Board CDR:  Critical design review CI:  Composite index CPI:  Cost performance indicator CSA:  Configuration status accounting CV:  Cost variance DSDM:  Dynamic Systems Development Method EAC:  Estimate at completion ES:  Earned schedule ETC:  Estimate to complete EV:  Earned value EVM:  Earned value management EVO:  Evolutionary project management FDD:  Feature-driven development FIRST®:  For Inspiration and Recognition of Science and Technology FTE:  Full-time equivalent ICD:  Interface control documents I:  Impact index INCOSE:  International Council on Systems Engineering ISO1:  International Organization for Standardization JPL:  Jet Propulsion Laboratory KPI:  Key performance indicators KPP:  Key performance parameters LCD:  Liquid crystal display ME&S:  Materials, equipment, and services 451 452 • Appendix B MECA:  Mars Environmental Capability Assessment MIT:  Massachusetts Institute of Technology MOE:  Measures of effectiveness MOP:  Measures of performance MR:  Management reserve MSP’01:  Mars Surveyor Program 2001 NASA:  National Aeronautics and Space Administration ORR:  Operational readiness review PDR:  Preliminary design review PDSA2: Plan-Do-Study-Act PI:  Probability index PLM:  Product life cycle management PMB:  Performance measurement baseline PMBOK®:  Project Management Body of Knowledge PMO:  Project management office POC:  Point of contact PRR:  Production readiness review PSP:  Personal software process PV:  Planned value RAD:  Rapid application development RCX3:  Robotic Command 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Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices Ginger Levin and Allen R Green Project Management for Research. .. knowledge and expertise in project management and has developed a strong method for combining the best practices from several disciplines into a winning formula for the management of research and development. .. workshops and materials associated with her areas of expertise Project Management for Research and Development provides a set of tools and techniques valuable in managing research and development

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    Chapter 1: Project Management Approaches

    Chapter 2: Project Management as an Enabler

    Chapter 3: Bounding the Creative Spaces

    Chapter 5: Building Blocks to Success

    Chapter 7: Facilitating the Creative Team

    Chapter 8: Process Steps for the R&D Project

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