Test Bank for Project Management Achieving Competitive Advantage 3rd Edition Pinto Multiple Choice Questions - Page 1 The group that provides raw materials or resources that the project
Trang 1Test Bank for Project Management Achieving
Competitive Advantage 3rd Edition Pinto
Multiple Choice Questions - Page 1
The group that provides raw materials or resources that the
project team needs to complete the project is:
1 A) suppliers.
2 B) intervenor groups.
3 C) top management.
4 D) functional managers.
Which of the following is an external stakeholder group?
1 A) project team members
2 B) top management
3 C) accountants
4 D) environmental groups
The first step in Block's framework of the political process
as applied to stakeholder management is to:
1 A) assess your own capabilities.
2 B) assess the environment.
3 C) identify the goals of the principal actors.
4 D) define the problem.
Creating action plans to address the needs of various
stakeholder groups is part of the step of
Block's framework for stakeholder management
1 A) define the problem
2 B) test and refine the solutions
3 C) develop solutions
4 D) identify the goals of the principal actors
Cleland's project stakeholder management cycle:
1 A) requires all stakeholders to be identified and locked in as a first step.
2 B) is used to identify only internal stakeholders.
3 C) is used to identify only external stakeholders.
4 D) is a recurring cycle that allows new stakeholders to be considered at any time.
Which statement about organization for project management
is best?
1 A) The overall structure of the organization specifies how project team members should communicate with the project manager.
Trang 22 B) The internal project team structure specifies the arrangement of all units or interest groups participating in the development of the project.
3 C) Two distinct organizational structures operate simultaneously within the project management context: the organizational structure and the project team structure.
4 D) All of these statements are correct.
External stakeholders that are external to a project but
possess the power to effectively disrupt the project's development are:
1 A) intervenor groups.
2 B) environmental groups.
3 C) stressor groups.
4 D) special-interest groups.
A strategic element consisting of statements such as "a 5%
increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:
1 A) well-articulated mission, vision, and value statements
2 B) formal reporting relationships
3 C) grouping together of individuals into departments
4 D) systems designed to ensure effective communication
Span of control refers to:
1 A) the number of departments involved in a project.
2 B) the number of days that the project manager is allowed to complete the project.
3 C) the number of employees one person supervises.
4 D) the number of levels from top to bottom in an organization.
The functional structure is well-suited when:
1 A) there are low levels of external uncertainty.
Trang 32 B) there is high instability in the environment.
3 C) project coordination is assigned to the lowest levels in an organization.
4 D) there must be rapid response to external opportunities and threats.
A functional organization structure is a plus for project
management because:
1 A) functional siloing often exists.
2 B) it allows for standard career paths.
3 C) there is high customer focus.
4 D) commitment to project success is high and unwavering.
The management department at the university decides to
add a new program in restaurant, hotel, and
institutional management As part of the development process they hold focus groups consisting of area business leaders, current and former students, and restaurant and hotel owners These groups can be
1 A) in-depth knowledge and intellectual capital development are enabled.
2 B) no disruption or changes to a firm's design are necessitated by projects
developed within this structure.
3 C) priorities among functional departments may be different and competing.
4 D) standard career paths are enabled so team members only perform their duties
as needed.
A strategic perspective on project management might ask
which of the following questions prior to undertaking a project?
1 A) What is our corporate culture?
2 B) Does this project support the company vision?
3 C) Do we have the necessary budget for this project?
Trang 44 D) Can we define the problem?
Which of the following is NOT an element of strategic
management?
1 A) formulating cross-functional decisions
2 B) implementing cross-functional decisions
3 C) evaluating cross-functional decisions
4 D) eliminating cross-functional decisions
The tendency of employees in a functionally organized
company to become fixated on their own concerns and work assignments to the exclusion of the needs of
other departments is known as:
1 A) layering.
2 B) myopia.
3 C) nepotism.
4 D) siloing.
Individuals are commonly organized into departments for all
of the following reasons EXCEPT:
1 A) seniority.
2 B) function.
3 C) product.
4 D) geography.
A major player in the software industry stumbles from one
new edition of its operating system and office
automation package to another As soon as one
package is released, the programmers and developers have two weeks to latch onto a different team that is updating a different package Failure to find another team to work for means an end to their employment This organizational structure is best classified as a:
1 A) functional organization.
2 B) matrix organization
3 C) project organization.
4 D) flexible organization.
Companies that are structured by grouping people
performing similar activities into departments are:
1 A) project organizations.
2 B) functional organizations.
3 C) matrix organizations
Trang 5A strategic element that contains formally titled initiatives
such as the Customer Survey Project, the Small
Business Alliance Project, and the Employee Relations Project is most likely a:
1 A) mission.
2 B) strategy.
3 C) goal.
4 D) program.
Which of the following statements about clients is best?
1 A) Client refers to the entire customer organization.
2 B) Clients are concerned with receiving the project as quickly as they can possibly get it.
3 C) Client groups tend to have similar agendas.
4 D) A single presentation is best when dealing with all client groups in an
organization so that everyone hears exactly the same message.
The University of Puhonicks hires several professors that
specialize in accounting, management, and economics and clusters each into one of three departments The dean has obviously decided to group employees by:
1 A) function.
2 B) geography.
3 C) project.
4 D) product.
In general, the poorest organizational structure when it
comes to managing projects is probably the:
1 A) matrix structure.
2 B) functional structure.
3 C) project structure.
4 D) process structure.
Trang 6Organizational structure identifies the grouping of
Which statement about stakeholders is best?
1 A) Stakeholders wield considerable power.
2 B) Stakeholders can potentially impact project development.
3 C) Stakeholders are external to a company.
4 D) By definition, clients are not stakeholders, they are customers.
The highest priority among strategic choice elements is:
Which of these strategic elements exists at a higher level
than the others?
1 A) programs
2 B) objectives
3 C) goals
4 D) strategies
John Drone toils endlessly at Hurts Corporation on his
routine assignment and also on a number of project teams His annual evaluation features input from his line manager and each of the project managers, all of whom have equal say in how his 12-hour work day is partitioned John Drone is employed by a:
1 A) functional organization.
2 B) project organization.
3 C) cross-functional organization.
4 D) matrix organization.
Trang 764 Free Test Bank for Project Management Achieving
Competitive Advantage 3rd Edition Pinto Multiple Choice Questions - Page 2
The tale of Professor Larry Foster and his grade book filled
with Fs was told by one generation of faculty to the next with a mix of envy, awe and delight If there was one thing you could be sure of, there was no grade inflation in his department, whose culture was formed primarily by:
1 A) critical incident.
2 B) reward system.
3 C) rules and procedures.
4 D) environment.
Staffing fluctuations associated with project completion and
initiation are most likely to occur in organizations that are:
1 A) functionally structured.
2 B) project structured.
3 C) matrix structured.
4 D) process structured.
When grades aren't submitted in a timely fashion, the course
management system assigns an incomplete When a graduating student receives an incomplete in a senior level course, his job offer is withdrawn When his job offer is withdrawn, the student has to crash at his
buddy's apartment When a student crashes at his
buddy's apartment, he has to sleep on the couch
When a student sleeps on the couch, he wakes up
covered with cat hair In an effort to keep students free from cat hair, college leadership dema
1 A) reward systems.
2 B) rules and procedures.
3 C) key organizational members.
4 D) environment.
The PMO is used to protect and support the skill of project
management under the:
1 A) resource pool model.
Trang 82 B) weather station model.
3 C) control tower model.
4 D) project model.
The project manager controls most of the project activities
and functions, including the assignment and control of project resources in the:
1 A) strong matrix.
2 B) weak matrix.
3 C) dual matrix.
4 D) primal matrix.
Believe it or not, project structures have weaknesses when it
comes to project management! One of the primary
weaknesses has to do with:
1 A) rapid response to market opportunities.
2 B) communication across the organization and among functional groups.
3 C) effective and speedy decision making.
4 D) the low cost of setting up and maintaining project teams.
The Luther Post Office closes the customer service window
promptly at noon for their lunch break and opens
again at one, perhaps a little after if the town's Sonic is busy The Jones Post Office workers are aghast at this policy, preferring to stagger their lunch breaks so that the customer service window is always attended It would appear that this difference in culture is primarily driven by:
1 A) reward systems.
2 B) key organizational members.
3 C) critical incidents.
4 D) geographical location.
The Larson and Gobeli study that compared projects that
had been managed in a variety of structural types
revealed that new product development projects
tended to be most effectively executed when the
organizational structure was a:
1 A) project matrix.
2 B) project organization.
3 C) balanced matrix.
4 D) functional matrix.
Trang 9The PMO is used as a tracking and monitoring device under
the:
1 A) control tower model.
2 B) resource pool model.
3 C) weather station model.
4 D) radar model.
A matrix organization for project management has a distinct
advantage because:
1 A) dual hierarchies mean two bosses.
2 B) a significant amount of time is spent negotiating the sharing of critical
resources.
3 C) workers must reconcile competing project and functional demands.
4 D) project importance is enhanced by setting authority equal to that of functional departments.
The Larson and Gobeli study that compared projects that
had been managed in a variety of structural types revealed that construction projects tended to be most effectively executed when the organizational structure was a:
1 A) project organization.
2 B) balanced matrix.
3 C) project matrix.
4 D) functional matrix.
The manager of the Super Burrito Project is in the midst of
an important project team meeting but Fred Fromage, the representative from the Cheese department, is nowhere to be found After a brief investigation it is determined that Fred's manager in the Cheese
department has other plans for Fred's time and efforts over the next several days and he simply won't be available for Super Burrito Project work The
organizational structure being used here is
Trang 10Centralized units within an organization or department that
oversee or improve the management of projects are called:
1 A) project management offices.
2 B) PERT units.
3 C) tiger teams.
4 D) central clearinghouses.
The Larson and Gobeli study that compared projects that
had been managed in a variety of structural types
revealed that both new product development and
construction projects tended to be least effectively executed when the organizational structure was a:
1 A) project matrix.
2 B) project organization.
3 C) balanced matrix.
4 D) functional organization.
The belief that organizations can sometimes gain
tremendous benefit from creating a fully dedicated project organization is captured by the term:
1 A) heavyweight project organization.
Herb Kelleher of Southwest Airlines frequently takes
Southwest flights to check out operations and
informally interview passengers to find out how
satisfied they are with their service Herb's attention to customer service and emphasis of it over profits
permeates the organization Southwest's corporate culture is influenced strongly by:
1 A) reward systems.
2 B) rules and procedures.
3 C) key organizational members.
Trang 114 D) environment.
The greatest advantage of a PMO is that:
1 A) it is essentially another layer of oversight within the organization.
2 B) it helps an organization develop project management skills.
3 C) it serves as a bottleneck for communication across the organization.
4 D) all project management skills are located at one point in an organization.
The information systems department prides itself on being
on the often bleeding edge of high-tech course
offerings They were the first department to create
online classes and the first to battle all of the issues associated with these offerings When Wally
interviewed for the new assistant professor position,
he knew that his subcutaneous chip was only a hiring decision away Corporate culture in this department is probably most affected by:
2 B) to act as a central repository for project documentation.
3 C) to replace the project manager as being responsible for the project.
4 D) as the place where project management improvements are identified and then disseminated to the rest of the organization.
Which of the following statements about culture is best?
1 A) Rules of behavior are formally written down so they can be learned as quickly
4 D) The conversion process a company uses can influence its culture.
The strong matrix is also known as the:
1 A) functional matrix.
2 B) primal matrix.
3 C) dual matrix.
4 D) project matrix.
Trang 12One way that organizational culture affects project
management is by:
1 A) how the environment is affected by the culture.
2 B) where the project occurs and how much it ultimately costs.
3 C) the level of resources needed to complete the project.
4 D) how departments are expected to interact with each other.
The weather station model performs the invaluable function
of:
1 A) keeping an eye on project status without influencing the project.
2 B) establishing standards for managing projects.
3 C) enforcing the adherence to accepted protocols for project management.
4 D) improving the current state of project management procedures.
The PMO is used to maintain and provide a cadre of skilled
and trained project professionals as needed under the:
1 A) control tower model.
2 B) cadre model.
3 C) weather station model.
4 D) resource pool model.
Which of the following does NOT constitute an impact of
organizational culture on project management?
1 A) the way departments interact with each other
2 B) how much trust exists among project team members
3 C) how customers perceive mission and vision
4 D) how committed employees are to goals
A failing project becomes a black hole for money, time, and
personnel as management continues to pour
resources into it despite the growing expectation that
it will fail miserably This phenomenon is known in project management circles as:
1 A) the vanishing horizon.
2 B) the Pareto principle.
3 C) escalation of commitment.
4 D) negative outcome disposition.
The weak matrix is sometimes called the:
1 A) red pill matrix.
2 B) project matrix.
3 C) functional matrix.