child and adolescent counseling chapter 16

Chapter 16 Consultation and Collaboration   You must be the change you wish to see in  the world Mahatma Gandhi © 2011 Brooks/Cole, A Chapter Objectives After reading this chapter, you should be able to: •Define consultation and collaboration •Discuss models of consultation •Talk about roles of consultants •Explain collaboration •Outline ways to build teams •Describe assessment types and instruments © 2011 Brooks/Cole, A Consultation • A process in which the counselor works with (parent, teacher, administrator) with the goal of positive change in the child • Voluntary problem-solving process with goals of enhanced services and improved functioning © 2011 Brooks/Cole, A Consultation with Children Typical tasks involve the following: • professional development workshops • assisting teachers • providing resources • interpreting information • consult with other specialists © 2011 Brooks/Cole, A Mental Health Consultation • Focus on primary prevention and helping professionals as well as others • Interaction between professionals • Consultant an expert, diagnoses a problem and provides a solution © 2011 Brooks/Cole, A Mental Health Consultation • Client-centered case consultation • Consultee-centered case consultation • Program-centered administrative consultation • Consultee-centered administrative consultation © 2011 Brooks/Cole, A Process Consultation • A skill, interest in how things happen rather than what is done • Set of activities to help the consultee perceive, understand, and act upon events within one’s environment • focus on how problems are solved and the system in which they occur © 2011 Brooks/Cole, A Process Consultation Consultant and consultee examine six areas: • Communication patterns • Group member roles • Group problem solving and decision making • Group norms and growth • Leadership and authority • Intergroup cooperation and competition © 2011 Brooks/Cole, A Behavioral Consultation • More structured model; application of systems theory and principles of learning to a problem-solving process: • Problem identification and analysis • Selection of target behavior • Behavioral objectives • Plan, design, implementation • Evaluate of behavioral change program © 2011 Brooks/Cole, A Cross-Cultural Consultation Ingraham (2000) suggests • Support consultee success • Value multiple perspectives • Create emotional safety and support © 2011 Brooks/Cole, A The Consulting Process (Cont.) Diagnosis stage • Information gathering, problem confirmation, goal setting, and potential interventions Solution searching and intervention selection • avoid favorite paradigm • consider human and structural factors © 2011 Brooks/Cole, A The Consulting Process (Cont.) Evaluation • Ensures professional effectiveness • Were goals achieved? • Did interventions work? © 2011 Brooks/Cole, A The Consulting Process (Cont.) Termination • Describe what was and was not successful • Look for areas of improvement © 2011 Brooks/Cole, A Myrick’s approach Identify the problem clearly Clarify the situation Determine the desired outcome Gather any needed information Develop a plan of action Evaluate and revise as needed © 2011 Brooks/Cole, A Consultation Interventions • Role Shift o changing one’s behavior to elicit behavior change in another person • Logical Consequences o experience natural consequence rather than punishment o teach rules of society © 2011 Brooks/Cole, A Consultation Interventions • Listing of Behaviors • Isolation Techniques o unacceptable behavior results in removal from group o quiet o if place, but not out of sight worse, time out room © 2011 Brooks/Cole, A Collaboration Friend and Cook (2000) definition: • A style for direct interaction between co-equal parties voluntarily engaged in shared decisions making process as they work towards a common goal © 2011 Brooks/Cole, A Collaboration Five stages of problem solving for collaborative consultation: Coming together Defining a shared vision Developing a plan Taking action Evaluating progress © 2011 Brooks/Cole, A Guidelines on whether to use collaboration or consultation • Determine how the two services are viewed by the consumer • Counselor should reflect on their personal reactions to the two services and comfort with each • Collaboration may be method if parameters of consultation impossible • Fundamental to choice is nature of problem, the context in which it occurs and the skills of everyone involved © 2011 Brooks/Cole, A Reasons for Collaboration Collaborative efforts may involve nurturing relationships to: • increase resources • enhance effectiveness • decrease fragmentation • cost efficiency © 2011 Brooks/Cole, A Teaming • Specialized work purpose • Have shared goals and are interdependent • Each team member is aware of the focus, the responsibilities and the pal for accomplishing the task © 2011 Brooks/Cole, A Assessment as an Intervention • Counselors often use a variety of tools to help understand children • Some of the more commonly used assessment tools are interviews, case histories and behavioral observations © 2011 Brooks/Cole, A Mental Status Exam Observations include: General appearance, behavior, attitude Speech characteristics and thought process Emotional status and reactions Content of thought © 2011 Brooks/Cole, A Mental Status Exam (Cont.) Observations include: Orientation and awareness Memory General intellectual functioning Insight MSE Summary © 2011 Brooks/Cole, A Formal Tests • Intelligence Tests • Projective Techniques • Achievement Tests • Aptitude Tests • Other tests, surveys, or scales © 2011 Brooks/Cole, A [...]... Specialized work purpose • Have shared goals and are interdependent • Each team member is aware of the focus, the responsibilities and the pal for accomplishing the task © 2011 Brooks/Cole, A Assessment as an Intervention • Counselors often use a variety of tools to help understand children • Some of the more commonly used assessment tools are interviews, case histories and behavioral observations © 2011 Brooks/Cole,... presenting problem, people involved, previous interventions, and expectations of seeker © 2011 Brooks/Cole, A The Consulting Process (Cont.) 3 Diagnosis stage • Information gathering, problem confirmation, goal setting, and potential interventions 4 Solution searching and intervention selection • avoid favorite paradigm • consider human and structural factors © 2011 Brooks/Cole, A The Consulting Process...Cross-Cultural Consultation Brown, Pryzwansky and Schulte provide questions to assess • Hierarchy • Who should be involved • What leads to use • Allowing the right not to participate © 2011 Brooks/Cole, A The Consulting Process 1 Pre-entry • look at oneself to see if you are right for the task and services to be provided 2 Entry, problem exploration and contracting • learn about needs, presenting... Brooks/Cole, A Mental Status Exam Observations include: 1 General appearance, behavior, attitude 2 Speech characteristics and thought process 3 Emotional status and reactions 4 Content of thought © 2011 Brooks/Cole, A Mental Status Exam (Cont.) Observations include: 5 Orientation and awareness 6 Memory 7 General intellectual functioning 8 Insight 9 MSE Summary © 2011 Brooks/Cole, A Formal Tests • Intelligence... Brooks/Cole, A The Consulting Process (Cont.) 6 Termination • Describe what was and was not successful • Look for areas of improvement © 2011 Brooks/Cole, A Myrick’s approach 1 2 3 4 5 6 Identify the problem clearly Clarify the situation Determine the desired outcome Gather any needed information Develop a plan of action Evaluate and revise as needed © 2011 Brooks/Cole, A Consultation Interventions • Role... two services are viewed by the consumer • Counselor should reflect on their personal reactions to the two services and comfort with each • Collaboration may be method if parameters of consultation impossible • Fundamental to choice is nature of problem, the context in which it occurs and the skills of everyone involved © 2011 Brooks/Cole, A Reasons for Collaboration Collaborative efforts may involve... Listing of Behaviors • Isolation Techniques o unacceptable behavior results in removal from group o quiet o if place, but not out of sight worse, time out room © 2011 Brooks/Cole, A Collaboration Friend and Cook (2000) definition: • A style for direct interaction between 2 co-equal parties voluntarily engaged in shared decisions making process as they work towards a common goal © 2011 Brooks/Cole, A Collaboration ... perceive, understand, and act upon events within one’s environment • focus on how problems are solved and the system in which they occur © 2011 Brooks/Cole, A Process Consultation Consultant and consultee... patterns • Group member roles • Group problem solving and decision making • Group norms and growth • Leadership and authority • Intergroup cooperation and competition © 2011 Brooks/Cole, A Behavioral.. .Chapter Objectives After reading this chapter,  you should be able to: •Define consultation and collaboration •Discuss models of consultation