Service manual acer ferrari 4000

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Ferrari 4000 Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

Revision History

Please refer to the table below for the updates made on Ferrari 4000 service guide

Copyright © 2005 by Acer Incorporated All rights reserved No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated

Disclaimer

The information in this guide is subject to change without notice

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed "as is" Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software

Acer is a registered trademark of Acer Corporation

Intel is a registered trademark of Intel Corporation

Pentium and Pentium II/III are trademarks of Intel Corporation

Other brand and product names are trademarks and/or registered trademarks of their respective holders

information related to the current topic.

WARNING Alerts you to any damage that might

result from doing or not doing specific actions

CAUTION Gives precautionary measures to

avoid possible hardware or software problems

IMPORTANT Reminds you to do specific actions

relevant to the accomplishment of procedures

Before using this information and the product it supports, please read the following general information

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g add-on card, modem, or extra memory capability) These LOCALIZED FEATURES will NOT be covered

in this generic service guide In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines

Table of Contents

Overview 1

Features 2

Mainboard Placement 5

Top View 5

Rear View 6

Power Board 7

Block Diagram .8

Outlook View 9

Open View 9

Close Front View 10

Left View 11

Right View 12

Rear View 13

Bottom View .14

Using the Keyboard .15

Lock Keys 15

Embedded Numeric Keypad 16

Windows Key 16

Hot Keys 17

Special Keys 19

Indicators 20

Launch Keys 20

Easy-launch Buttons 21

Using the Bluetooth Wireless Optical Mouse .22

Installation 22

Usage .22

Recharging the Bluetooth Mouse .22

Using System Utilities 23

Acer eManagement 23

Acer GridVista 24

Launch Manager 26

Audio 27

Touchpad .28

Ejecting the optical (CD or DVD) drive tray 30

Using a Computer Security Lock 31

Hardware Specifications and Configurations .32

Chapter 2 System Utilities 44 BIOS Setup Utility 44

Buttons .45

Application Launch Buttons 45

Power Button 45

Lid Switch 45

Hardware Disk Password Function/Password on boot function 46

Valid Password Characters 46

Information 47

Main 48

Advanced 50

Security 52

Boot .54

Exit 55

Table of Contents

General Information .57

Disassembly Procedure Flowchart 58

Removing the Battery Pack 60

Removing the HDD Module and mini PCI 61

Removing the HDD Module 61

Removing the Memory .61

Removing the miniPCI 62

Disassembling the Main Unit into Upper Case and Lower Case 63

Disassembling the Lower Case 65

Disassembling the LCD Module and Upper Case 68

Disassembling the LCD Moudle 71

Disassembling the External Modules .73

Chapter 4 Troubleshooting 74 System Check Procedures 75

External Diskette Drive Check .75

External CD-ROM Drive Check .75

Keyboard or Auxiliary Input Device Check 75

Memory Check 76

Power System Check 76

Check the Power Adapter 76

Check the Battery Pack 78

Touchpad Check 78

PhoenixBIOS POST Tasks and Beep Codes 79

Index of Error Messages 80

POST Code 83

Index of Symptom-to-FRU Error Message 84

Intermittent Problems .87

Undetermined Problems 88

Use NAPP CD to Build Master Hard Disc Drive 89

Chpater 5 Jumper and Connector Locations 96 Top View 96

Rear View 97

Remove BIOS Password .98

Remove HDD Password 99

Chapter 6 FRU (Field Replaceable Unit) List 101 Exploded Diagram .102

Parts .106

Appendix A Model Definition and Configuration 114 Appendix B Test Compatible Components 115 Microsoft Windows XP(Home/Professional) Environment Test 116

AMD Athlon 64 processor include:

T AMD64 technology doubles the number of processor registers and dramatically increases the

system memory addressability

T Enhanced multimedia instructions support including 3DNow! Professional technology and SSE2

T 1600 MHz system bus using HyperTransport technology with up to 9.1 GB/sec total system bandwidth

processor-to-T An integrated memory controller with peak memory bandwidth of 2.7 GB/sec, supporting PC2700, PC2100, or PC1600 DDR SDRAM

T The industry’s largest cache memory system (1 Megabyte L2 cache) to speed up memory access and eliminate processor bottlenecks

T Native execution of 32-bit software, allowing today’s PC software to run seamlessly, simplifying the migration to 64-bit software

Here itemize those key features as below :

T 15.4” wide WSXGA optimized

T Current Kingfisher’s (TravelMate 8100) chassis with carbon fiber LCD cover

T Two spindle solution

T Acer New FineTouch ergo KBD

T One Acer Empowering Button

T Acer ezDock support

T High quality speakers

T Optimized Performance and long battery life(LBL)

T Parallel ATA support

T Outstanding wireless performance (acer SignalUp)

T New casing material and painting

System Specifications

Chapter 1

This computer was designed with the user in mind Here are just a few of its many features:

Performance

T AMD 35W, Mobile AMD TurionTM 64 ML30/34/37/40 processor (2.2GHz, 1MB cache)

T Simultanceous 32 bit and 64 bit Windows ® compatible support

T Supporting AMD PowerNow TM :

T Optimizes battery life

T Provides performance on demand when required by the application

T Allows the processor to dissipate less heat under normal operating conditions, providing a cooler and quieter-running notebook

T Operates automatically in the background

T Supporting AMD Hyper Transport TM

T Provide significantly more bandwidth than current technologies

T Use low-latency responses and low pin counts

T Maintain compatibility with legacy PC buses while being extensible to new SNA (Systems Network Architecture) buses

T Appear transparent to operating systems and offer little impact on peripheral drivers

T Enhanced Virus Protection:

T Prevent the spread of certain malicious viruses, which are transported via e-mail and instant messaging applications

T Surf the Internet with confidence, knowing you have an extra level of protection against certain harmful web downloads

T Help improve the integrity of your home and office network

T Supporting 3DNow TM Professional Technology

T Enable stellar performance and playback quality on digital entertainment features such as games, streaming video and audio, DVDs, and music

NOTE: Foresaid are some quoted from AMD website copyright.

T Chipset : ATI RX480M,SB400

Memory

Display

T 1680x1050 pixel resolution, 16.7 million colors

T Supporting simultaneous multi-windows viewing via Acer GridVista (http://www.acer.co.th/

product/travelmate/AcerGridVista.htm)

T ATI MOBILITYTM RADEON® X700 with 128MB of video memory

T Microsoft® DirectX® 9.0 support

T ATI POWERPLAYTM 5.0 support

T PCI ExpressTM support

T MPEG-2/DVD hardware-assisted capability

T S-video/TV-out (NTSC/PAL) support

T PCI Bus Master Enhanced IDE

T Support Ultra DMA100, S.M.A.R.T

Communication

T 56Kbps V.92 AC-Link modem card (MDC)

T Gigabit Ethernet, Wake-on-LAN already

T WLAN 802.11b/g Wi-Fi CERTIFIEDTM solution; supporting Acer SignalUp wireless technology

T Built-in 2 Antenna

T Mini-PCI (option)

I/O Ports

T One VGA port, 15 pins

T One S-Video port (TV-OUT)

T Four External USB 2.0 connectors

T One DC in jack at left-hand side

T One RJ-11 jack for Modem

T One RJ-45 jack for LAN

T One SPR (rear side, Acer proprietary ezDock)

T 5-in-1 card reader ( MS : Memory Stick

MS-Pro : Memory Stick Pro.

MMC : MultiMedia Card

SD : Security Digital

xD : xD-Picture Card

Battery

T 8-cell of Li-ion battery pack, (4800mAh,70W)

T 4-cell of Li-ion battery pack, (2200mAh,32W)

Mainboard Placement

Top View

Rear View

Power Board

CARDBUS SLOT

CPUCLK (100MHz)

DEVICE MINI-PCI

AMD K8 Turion 64

INTE#,INTF#,INTH#

AUDIO CODEC ALC250

PCI DEVICES IRQ ROUTING

Page 28

LCD CONN CRT port

Page 27

LAN

Page 23,24 Page 32

USBCLK (48MHz)

DDR-SODIMM2

CPU THERMAL SENSOR

Page 27

RTC Battery

Page 35

Page 27

USB 2.0 * 1

Page 12,13,14,15 Page 25

Page 30

Headphone/

SPDIF

Page 30 Page 30

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC

Open View

1 Display screen Also called Liquid-Crystal Display (LCD), displays computer

output

3 Status indicators Light-Emitting Diodes (LEDs) that turn on and off to

show the status of the computer's functions and components

7 Easy-launch buttons Buttons for launching frequently used programs

computer mouse

Just for Starters

# Item Description

10 Chapter 1

Closed Front View

2

5-in-1 card reader Accepts Memory Stick, Memory Stick Pro, MultiMediaCard

(MMC), Secure Digital (SD) and xD-Picture Card

Note: Only one card can operate at any given time.

3

Microphone Internal microphone for sound recording

4

Infrared port Interfaces with infrared devices

(e.g., infrared printer and IR-aware computer)

Connects to audio line-out devices (e.g., speakers, headphones)

8

Microphone/line-in jack

Accepts inputs from external sources

9

Bluetoothcommunication button/indicator

Press to enable/disable Bluetooth function Lights to indicate the status of Bluetooth communications

"Easy-launch buttons" on page 10

# Item Description

"Easy-launch buttons" on page 10

# Item Description

"Easy-launch buttons" on page 10

"Launch keys" on page 10

"Launch keys" on page 10

# Icon Item Description

# Item Description

"Launch keys" on page 10

# Icon Item Description

"Easy-launch buttons" on page 10

"Launch keys" on page 10

# Icon Item Description

# Item Description

Chapter 1 11

Left View

NOTE: The positions of the AcerMedia indicator, eject button and emergency eject hole may differ depending

on the optical drive module installed

10

Wireless communicationsbutton/indicator

Press to enable/disable Wireless function Lights to indicate the status of wireless LAN communications (manufacturing option)

1

External display port Connects to a display device

(e.g., external monitor, LCD projector)

(e.g., USB mouse, USB camera)

6

4-pin IEEE 1394 port Connects to IEEE 1394 devices

7

"Launch keys" on page 10

Note:

Note:

Note:

12 Chapter 1

Right View

1

Three USB 2.0 ports Connect to USB 2.0 devices

(e.g., USB mouse, USB camera)

2

eject button

Ejects the optical disk from the drive

indicator

Lights up when the optical drive is active

# Icon Item Description

Note:

Note:

Connects to Acer ezDock

Note:

Note:

Bottom View

1 Battery release latches Release the battery for removal

latch

Releases the optical drive for removal

Note: Do not cover or obstruct the opening of the fan.

Using the Keyboard

The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys

Lock keys

The keyboard has four lock keys which you can toggle on and off

The computer features three lock keys, each with its own status indicator light

NOTE: Scroll Lock doesn’t work in all applications Toggle on and off by pressing the Fn+F12 keys

simultaneously

Caps Lock When Caps Lock is on, all alphabetic characters are typed in

uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard

When Scroll Lock is on, the screen toggles up or down one line

at a time when the up and down cursor control keys are pressed

16 Chapter 1

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the right-hand side of the keycaps

Windows keys

The keyboard has two keys that perform Windows-specific functions

Windows key Pressed alone, this key has the same effect as clicking on the

Windows Start button; it launches the Start menu It can also be used with other keys to provide a variety of functions:

+ Tab (Activates the next Taskbar button)

+ E (Opens the My Computer window)

+ F1 (opens Help and Support)+ F (opens the Find: All Files dialog box)

+ M (minimizes all windows)+ j + M (undoes the minimize all windows action)

+ R (opens the Run dialog box)

Application key This key has the same effect as clicking the right mouse button; it

opens the application’s context menu

Chapter 1 17

Hotkeys

The computer employs hotkeys or key combinations to access most of the computer's controls like screen

brightness, volume output and the BIOS utility To activate hotkeys, press and hold the <Fn> key before

pressing the other key in the hotkey combination

set by the Acer Empowering Key

ePowerManagement

Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering Key

external monitor (if connected) and both the display screen and external monitor

Press any key to return

Fn+w Volume up Increases the sound volume.

Hotkey Icon Function Description

<Fn> + <F1>

<Fn> + <F2>

"Acer eManager" on page 20

Special keys

You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of yourkeyboard

The Euro Symbol

1. Open a text editor or word processor

2 Either directly press the <Euro> key at the bottom-right of the keyboard,or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.

NOTE: Some fonts and software do not support the Euro symbol Please refer to www.microsoft.com/

typography/faq/faq12.htm for more information

The US Dollar Sign

1. Open a text editor or word processor

2 Either directly press the <Dollar> key at the bottom-right of the keyboard, or hold <Shift> and then press the <4> key at the upper-center of the keyboard.

Your computer provides an array of three indicators located above the keyboard, in addition to four

indicators positioned at the front of the palm rest area These indicators show the status of the computerand its componetns

e three indicators located above the keyboard provide the following status information:

Caps Lock activity Lights when Caps Lock is activated

Num Lock activiy Lights when Num Lock is activated

Media activity Lights when the hard disk or optical drive is active

1 Charging:

2 Fully charged:

Icon Function Description

"Launch keys" on page 10

# Icon Item Description

# Item Description

"Launch keys" on page 10

# Icon Item Description

# Item Description

"Launch keys" on page 10

"Launch keys" on page 10

# Icon Item Description

# Item Description

Easy-launch button Default application

Web browser Internet browser (user-programmable)

Acer eManager (user-programmable)

"Easy-launch buttons" on page 10

"Easy-launch buttons" on page 10

"Acer eManager" on page 20

"Launch Manager" on page 22

Easy-launch button Default application

"Easy-launch buttons" on page 10

Using the Bluetooth Wireless Optical Mouse

Your Ferrari series notebook computer comes with a Bluetooth wireless optical mouse, including two

rechargeable batteries

Installation

Installation of the Bluetooth mouse is simple Enable Bluetooth functionality by pressing the Bluetoothcommunication button on the front panel Press the Bluetooth button on the base of the Bluetooth mouse and the operating system will detect and install the mouse automatically

Usage

Use the Bluetooth mouse as you would a traditional mouse For optimal performance, use a mouse pad Using the Bluetooth mouse on a transparent or reflective surface will inhibit the ability of the optical

sensor to track the cursor The Bluetooth mouse can be used with rechargeable batteries, traditional

batteries, or without batteries and just the USB charging cable

Recharging the Bluetooth Mouse

Your Bluetooth mouse comes with 2 rechargeable AA batteries and a USB charging cable To recharge themouse, plug one end of the charging cable into your notebook computer's USB port and the other end into the Bluetooth mouse Under normal circumstances, it takes approximately 5 hours to fully charge theBluetooth mouse

"Closed front view" on page 2 Bluetooth

Important!

Using System Utilities

Acer eManager

Innovative Acer eManagement software is designed for easy access to frequently used functions At the press

of Acer Empowering Key, the Acer eManager user interface appears, featuring four main settings Acer

eSetting, Acer ePresentation, Acer ePowerManagement and Acer eRecovery

For more information, open Acer eManager, click on the appropriate application and select the Help function

Acer ePresentation It takes the hassle out of making presentations

Acer eRecovery It backs up your files preventing data loss in the

event of a system crash

Acer eSetting It is an easy way to manage the settings and security

of your PC

"Easy-launch buttons" on page 10

“Launch keys” on page 20

Acer GridVista (dual-display compatible)

To enable the dual monitor feature of your notebook, first ensure that the second monitor is connected, then,

select Start, Control Panel, Display and click on Settings Select the secondary monitor (2) icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally, click

Apply to confirm the new settings and click OK to complete the process.

Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows

on the same screen To access this function, please go to Start, All Programs and click on Acer GridVista.

You may choose any one of the four display settings indicated below:

Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-displaycompatible, allowing two displays to be partitioned independently.

Acer GridVista is simple to set up:

1. Run Acer GridVista and select your preferred screen configuration for each display from the taskbar

2. Drag and drop each window into the appropriate grid

3. Enjoy the convenience of a well-organized desktop

NOTE: Please ensure that the resolution setting of your second monitor is set to the manufacturer's

recommended value.Note:

"Easy-launch buttons" on page 10

Start All ProgramsLaunch Manager

Launch Manager

Launch Manager allows you to set the four easy-launch buttons located above the keyboard "Easy-launch

buttons" on page 21 for the location of the easy-launch buttons.

You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start

the application

Note:

"Easy-launch buttons" on page 10

Start All Programs Launch Manager

The computer comes with 16-bit high-fidelity AC'97 stereo audio, and dual stereo speakers

Adjusting the Volume

Adjusting the volume on the computer is as easy as pressing some buttons See "Hotkeys" on page 17 for

more information on adjusting the speaker volume

"Hotkeys" on page 14

The built-in touchpad is a pointing device that senses movement on its surface This means the cursorresponds as you move your finger across the surface of the touchpad The central location on the palmrestprovides optimum comfort and support

Touchpad Basics

Use the touchpad as follows:

T Move your finger across the touchpad(2) to move the cursor.

T Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and

execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button

T Use the 4-way scroll (3) button to scroll up or down and move left or right a page This button

mimics your cursor pressing on the right scroll bar of windows applications

Function Left button (1) Right button (4) Main touchpad (2) Center button (3)

same speed as double-clicking a mouse button)

NOTE: Keep your fingers, as well as the surface of the touchpad dry and clean The touchpad is sensitive to

your finger movements: the lighter the touch, the better the response Tapping hard will not increase the touchpad’s responsiveness

Then slide your finger across the touchpad to drag the cursor over the selection

Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor

Function Left button (1) Right button (4) Main touchpad (2) Center button (3)

Eject ing the optical (CD or DVD) drive tray

To eject the optical drive tray when the computer is turned on, press the drive eject button

When the power is off, you can eject the drive tray using the emergency eject hole

Using a Computer Security Lock

A security keylock notch, located on the chassis of the computer, lets you connect a Kensington-compatiblecomputer security lock

Wrap the computer security lock cable around an immovable object such as a table or handle of a lockeddrawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are alsoavailable

Hardware Specifications and Configurations

System Board Major Chips

Processor

SB400Super I/O controller PC87383

Docking Port controller RX480

RJ45 controller BCM5789M

µ

Second Level Cache

System Memory

Memory Combinations

BIOS

Supports memory size per slot

Memory module combinations You can install memory modules in any combinations as long as

they match the above specifications