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GENERAL BUSINESSQuestions 170-172 refer to the following business plan summary.. Questions 165-167 refer to the following notice.. Questions 171-172 refer to the following advertisement.

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Mục lục

1 General Business 2

2 Office Issues 48

3 Personnel 58

4 Purchase 105

5 Financing and Budgeting 152

6 Management Issues 174

7.Restaurant and Events 240

8.Travel 260

9 Entertainment 297

10 Health 307 Hướng dẫn.: Các bạn học kèm theo bảng từ đồng nghĩa theo chủ đề hoặc sách 600 essential words for TOEIC vì chia theo chủ đề của sách này Có 10 chủ đề, hãy dành 5-7 ngày đọc mỗi chủ đề, bạn sẽ học từ vựng nhanh hơn và quen dạng đề thi Cứ tập đọc dịch hàng ngày, hoặc đọc câu hỏi rồi trả lời, dựa vào bảng từ đồng nghĩa Thấy từ mới thì click trỏ chuột để xem nghĩa Khi học từ vựng lưu ý xem cách phát âm, từ đồng nghĩa và từ loại

Ms Huong fb: Huong Nguyen (Helen) https://www.facebook.com/Helen1188

Sách được soạn theo đúng mức khó của đề thi Công đánh máy và soạn theo chủ đề khá mất thời gian, mình mong là các giáo viên khác có sử dụng tài liệu này thì để nguồn Chân thành cám ơn

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GENERAL BUSINESS

Questions 170-172 refer to the following business plan summary.

Business Plan for Proposed Gymnasium

Health Sporting Fitness Services plans to open a new gymnasium In Toronto in a stand-alone building near the commercial district The market for health club membership has grown at an annual rate of 18% over the last 5 years The average age of the membership holders is 27 with

an average cost of $60

Our gym will offer a personalized fitness training experience to all our members, catering to business people between the ages of 40 and 65 Unlike other gyms already operating in this spot, we will have an atmosphere conducive to joy and good relationship among members Membership will be limited to 150 people Revenue will come from initial membership fees, monthly dues, and sales of other products, including nutritional supplements and sportswear The initial membership fee to join will be $600, and monthly dues wilt be $60 We expect that members will also spend more than $30 a month on other products, making the club's total estimated average monthly income $25,000

Monthly rent and overhead expenses are estimated at $7,000, labor at $8,000, and other operational costs at $2,000, for a net profit of $5,000 Start-up costs are estimated at $220,000 and the club will break even in around 42 months

170 At what rate has the gym membership market been growing?

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(C) Graduates.

(D) Recent retiree. 

172 What is NOT an expected source of revenue for this athletic dub?

(A) Trainers’ fees

(B) Membership fees

(C) Monthly dues

(D) Product rates

Questions 165-167 refer to the following notice.

Tornado Hot lines

The National Oceanic and Atmospheric Information Service is setting up a telephone system to provide information about tropical storms and tornadoes Recorded messages will provide updated information identifying areas under a tornado watch or warning, the location of the storm, its predicted movements, and wind speeds and tidal effects

Two tornado hot lines will be set up, one to be activated when tornadoes or tropical storms threaten the East and Gulf Coast states, and another for Hawaii The number for the East Coast Hotline is (900) 233-5877 For Hawaii, the number is (900) 420- 2365 Callers will be billed 60 cents for the first minute and 45 cents for each additional minute The average call is expected

to cost about 105 cents

165 What happens when the hot lines arecalled?

(A) Rescue crews are dispatched

(B) Callers hear recorded information about storms

(C) Operators answer callers’ questions about storms

(D) An automated information system directs callers to appropriate local authorities

166 What information can the hotline provide?

(A) Directions to safer locations

(B) The location of a storm

(C) Emergency medical treatment procedures

(D) An estimate of a damage caused h the storm

167 How much will a one-minute phone cal to the Hawaii hotline cost?

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(A) Forty-five cents.

(B) Sixty cents

(C) A hundred-five cents

(D) Nothing

Questions 156-158 refer to the following announcement

The Businessman’s Weekly

At www.TheBusinessman.com The Businessman’s Weekly’s digital edition can be found on the Web On the website, you will find current and past issues of The Businessman’s Weekly, regular on-line-only columns and interviews, current political issues, perceptive financial articles from The Businessman’s Weekly archive, and more In the section called ‘Post & Riposte’, an on-line discussion, users can engage in discussion, debate, and with Businessman’s readers worldwide

Those wishing to advertise with us may write or call at:

The Businessman’s Weekly

156 What kind of topics does The Businessman’s Weekly most likely cover?

(A) Current and cultural events

(B) Economics and political matters only

(C) Politics, business, and commentary

(D) Art, culture, and literature

157 All of the following can be found at the digital edition of The Businessman's Weekly EXCEPT

(A) Articles from previous issues

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(B) Columns and interviews.

(C) An on-line forum

(D) An on-line bookstore

158 If readers wanted a printed copy of a previous issue, what should they do?

(A) Write to the Orlando headquarters

(B) Contact the Subscription Processing Center

(C) Send an e-mail to editor@TheBusinessman com

(D) Call 832-716-6800

Questions 159-161 refer to the following announcement.

The 30th Annual Conference for Hospitality Management will be held in San Diego, December 12~24, 2006 In the past years we’ve only allowed ten people to go, but this year, encouraged

by the product of those who went last year, we’ve increased the number to sixteen As previous years have shown an enthusiastic response, due to the increase in the number of people that can

go, we are expecting even more (usually over twenty apply) Also, although the budget for employee training has been increased this year, participants must cover 1/3 of all travel costs themselves which is better than last year (participants had to cover 1/2 the cost) However, all conference fees will be covered Those people who want to attend should notify Larry Kayson

in the Human Resources Department by September 7, 2006

159 What kind of company would post thisannouncement?

(A) A local car dealership

(B) A multinational construction concern

(C) A Wall Street investment firm

(D) A chain of bed and breakfast inns

160 How much will the company reimburseeach employee for attending?

(A) A third of all expenses plus all conference fees

(B) A half of travel expenses plus two thirds of conference fees

(C) Two thirds of travel expenses plus conference fees

(D) They will reimburse all expenses

161 How should the application for the conference be made?

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(A) Pay the conference fee in advance

(B) Complete the employee training program

(C) Contact Mr Kayson

(D) Apply to the annual conference committee

Questions 171-172 refer to the following advertisement.

Improve your odds of being quoted in this journal!

How do you become one of those revolutionary moguls that people follow and look up as their role models? Start by earning an MBA from the University of Michigan while you work Our Global Manager MBA Program in Ann Arbor, Michigan spreads 18 weeks of study over 24 months This comprehensive course is based on the Stan’s Guard Curriculum, which has transformed so many business field managers into sharp-thinking presidents and CEOs, who still fearlessly rewrite rules, crush conventions, and inevitably end up here, in the bible of the business world

171 Who is this advertisement aimed at?

(A) Presidents and CEOs with conventional wisdom

(B) University students wanting to continue studying full-time

(C) Retired executives wanting to continue their education

(D) Elite mid-level businessmen who are extremely ambitious. 

172 Where would you most likely find this ad in?

(A) An influential education journal

(B) A serious scholarly journal

(C) A weekly tabloid magazine

(D) A leading business weekly

Questions 191-195 refer to the Mowing letters

October 17,2006

Ms Jessica Larions

Sunshine Conference

Monterey, CA 92423

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Dear Ms Larions:

We would like to hold our annual meetings in your conference center from November 2*5

I need some more information about the capacity and facilities of your conference center, as well as the locations and places near your conference center

There wifi be twenty-five executives coming from around the world While we will hold meetings during the day, we want to do some fun outdoor activities Since our organization is dedicated to the health and about the health of our oceans, perhaps some event on the water could be arranged?

Please send me the materials concerning my attention at the above address I wilt be leaving for

a business trip on October 27th, so I would like to receive the materials before I leave, i will be waiting to hear from you

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As for our conference center, it has a capacity of400 people at once, and it has a weight training room, swimming pool, spa, golf course, yoga room, and movie theatre We are also famous for our cooks who prepare foods from Korean, Japanese Chinese.French, Italian, Mexican and American We also have our new mall and supermarket in our building November 2-5 is definitely good for us as we are not so 

busy during early winter Actually, for this special conference, we would like to let you borrow our luxurious boat to sail across the California ocean for one day You win leave early in the morning with all the fishing and cooking equipment then come back early evening This is just

a small offer that we give you for doing such a great thing like saving our oceans

If you have any questions or concerns, please go ahead and give me a call on my cell or office.Sincerely,

191 What is the purpose of the first letter?

(A) To inquire information about the “Love Our Ocean’s” conference

(B) To gain information about the oceans around the conference center

(C) To communicate with Ms Larkins and discuss about the theme of the conference

(D) To get to know more about the conference center

192 Which is NOT what Mr Sweets isrequesting?

(A) A few fun activities related to ocean

(B) Meet with him as he will go on the business trip on October 27th

(C) Materials that contain information about the conference center

(D) Holding a conference at the Sunshine Conference center

193 What will most likely the conference beabout?

(A) How to enjoy the ocean and some tips which oceans to go

(B) Things that destroy and pollute the ocean

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(C) How the ocean can be used to be developed as such a great resort.

(D) The importance of the ocean economically and scientifically

194 What does Ms Larkins say about herconference center?

(A) It has all kinds of workout facilities

(B) It has three cooks from around the world

(C) It has a brand new auditorium

(D) Its capacity is less than 300 at once

195 What is a special offer she suggests?

(A) She suggests going fishing at the shore

(B) She suggests doing some fun activities in water

(C) She suggests going on a cruise

(D) She suggests staying an additional day

Questions 196-200 refer to the following notice and telephone message.

The West Hills Neighborhood Association will hold a general meeting from 7:30PM to 9PM,

on October 9, at Young Elementary School to update neighbors on a developing West Hills Neighborhood Plan

The plan is in the developmental stages and will provide guidance about housing, transportation, public facilities provisions, and protection of natural resources for future development The Neighborhood Plan Steering Committee also needs volunteers to represent the business community, the multifamily housing community, and the condominium community

Please call West Hills Neighborhood Plan Steering Committee Chairperson Cindy Novak at 432-2993 or Sid Robinson at the City Planning Division at 487-0797 for more information

Hi, it looks like no one is available right now, so I’ll just go ahead and leave a message I am wondering if the meeting will discuss the new plans on Tutor road That is the only interest I have right now, because oh, the traffic is so horribly bad there! I feel everything in our neighborhood is pretty good right now except for that street So if you guys are going to

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discuss it, please let me know I will be there If not, I might be there to hear some other plans, but probably not Thank you Please contact me as soon as possible This is Mary Keys

196 What is the purpose of the plan?

(A) To help stimulate local business

(B) To provide guidance for future development

(C) To improve educational opportunities for neighborhood youth

(D) To recruit volunteers for the West Hills Neighborhood Association

197 Who is Sid Robinson?

(A) The principal of Young Elementary School

(B) A member of the West Hills Neighborhood Plan Steering Committee

(C) A contact at the City Planning Division

(D) A citizen opposed to the plan

198 How can the plan’s progress best bedescribed?

(A) Beginning

(B) Almost finished

(C) Completed

(D) Finished, but being revised

199 Why was a message left?

(A) Couldn’t get contact by phone

(B) Stamps are sold out

(C) The secretary wanted to take it

(D) Fastest way to get contact

200 What does Mary say about Tutor road?

(A) She thinks that’s the only part of town that needs work

(B) There is least traffic there

(C) They need more stop signs there

(D) If they are mentioning Tutor road in the meeting, she will not go

Questions 153-154 refer to the following letter.

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a job recruitment table at the conference and what applications and documents I need to apply for current available positions.

I am enclosing along with this letter my business card that has my name, home phone, cell phone number, my e-mail address and my address Thank you for your time I will look forward to hearing from you

Sincerely,

Doc Richards 

153 What is Mr Richards sending with thisletter?

(A) A business card

(B) A pay check

(C) A brochure

(D) Documents and applications for a job

154 What is Mr Richards NOT concernedabout?

(A) The magazine he saw this ad in

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All HiFine speakers are guaranteed for as long as you own the product We promise that our speakers and all components are free of defects in material and workmanship Our warranty is limited to the replacement or repair of speaker parts and components, and a refund cannot be given in any case The warranty does not cover problems caused by intentional damage, any type of accident, attempts to modify the product, misuse, abuse or negligence, it applies only to normal use of the product Labor costs are solely the responsibility of the original purchaser Any and all claims made under this warranty must be accompanied by a dated proof of purchase when presented at an authorized HiFine repair center Shipping costs of these items must be covered by the customer

For further information, call us toll free at 1-800-441-0337

159 What kind of costs must be assumed by the customer?

(A) Parts and labor

(B) Long distance charges for service calls

(C) Parts and shipping

(D) Shipping and labor

160 Which of the following will be covered under the warranty?

(A) Faulty wiring in the speakers

(B) Scratches caused by pets

(C) Travel expenses

(D) Intentional abuse

161 Where can the products be serviced under the warranty?

(A) A car dealership

(B) The HiFine head office

(C) At home

(D) An authorized HiFine repair center

Questions 162-164 refer to the following advertisement.

Wear It Again has been supplying quality used clothes in the San Francisco Bay area for the past 3 decades

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I lere at Wear It Again, it is important to us that our customers receive high- quality garments at affordable prices Before putting clothes on the rack, we check each article for rips, discoloration and stains to make sure the clothing you purchase is in the best possible condition All items are sorted by size and color to make shopping easier for you We even carry popular designer brands like Gucci, Louis Vuitton and Tomy Hilfiger We also sell used furniture, books and even children's toys! Please note that 10% of all profits are donated to local charities to assist in building homeless shelters, provide food to soup kitchens, and to help jobless people find work.

If you want to look stylish and make a difference in your community at the same time, why not shop at Wear It Again? We can make you look and feel great!

162 What city is this store located in?

(A) San Diego

(B) North Bay

(C) San Francisco

(D) Los Angeles

163 What does Wear It Again do to assist local charities?

(A) They offer a 10% discount on used clothes

(B) Their staff volunteers at soup kitchens

(C) They check the clothes thoroughly

(D) They donate 10% of their profits

164 What do the staff NOT check for before putting clothes on the rack?

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Videoconferences are the way of the future A meeting will be held among top managers here

at the head office to discuss how to implement this new technology to improve interoffice communications

All vice presidents and general managers are asked to meet next Thursday at I0 AM to begin discussion on how this can positively affect our business After a 45- minute lunch at noon, we will begin to plan implementation procedures and discuss how the costs will be distributed among departments

Because this is a very important discussion about how we will conduct meetings among other branches in the future, I want all of you who are attending the meeting to contact their employees from other branches to discuss any special needs or ideas they may have prior to the meeting Please come prepared to briefly discuss what you feel are the merits and potential obstacles to swiftly prepare this new way of doing things Thank you

153 Who will have been asked to attend the meeting?

(A) Janitorial staff

(B) Videoconference technicians

(C) Vice presidents and general managers

(D) The President

154 Who must attendees contact prior to the meeting?

(A) Their in-house employees

(B) Their fellow management staff

(C) Their staff at other offices

(D) Clients they wish to confer with

Questions 163-164 refer to the following instruction.

How to get your subscription to the Evening Sun

In Person : Visit our offices on 321 Back Street and fill out a subscription form Payment by

check or credit card will lie accepted at that time

Online : Visit www.eveningsun.com and fill out our subscription form online You will be

asked for your credit card at that time

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By Telephone : Call us at 555-9876 anytime from 9 am to 8 pm on weekdays Please have

your credit card ready

By Fax : Fax the attached subscription form to 555-9765 anytime, and be sure to include your

credit card information

Payment must be received in full before the first issue will be delivered to your door In the event of cancellation, a refund equal to 90% of the value of issues that have not yet been

received will be granted

163 What method of subscribing will allow people to pay by check?

(A) In person

(B) By telephone

(C) By fax

(D) Online

164 How much will be refunded in the event of a cancellation?

(A) 90% of the amount paid for the subscription

(B) 50% of the total amount paid

(C) 90% of the value of undelivered issues

(D) It depends on the payment method

Questions 176-178 refer to the following notice.

We appreciate your purchase of the Ciogo pogo stick Though our pogo sticks can offer your child years of bouncing enjoyment if cared for properly, we offer a three-month unconditional warranty on our product If for any reason the pogo stick breaks, or if you are unsatisfied with the product, just return it to the retailer fora full refund

To help ensure enjoyment for a long time to come, we offer the following care lips: It's important to oil the piston and spring of the pogo stick every month or so depending on how often it is used It should not get wet in any way as this may cause rust We also do not recommend that people who weigh more than 70 kilograms use the pogo stick, it is designed for children after all

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Attached to this warranty you will find a customer feedback form, please fill it out so we may improve our products You may also submit this information on our website ww.gogopogo.com.

176 What kind of notice is this?

(A) An official business memo

(B) A customer complaint form

(C) A warranty

(D) A product assembly manual

177 What’s the writer warning the customers to avoid?

(A) Letting the product rust

(B) Oiling the stick

(C) Allowing children for play

(D) Reselling it to others

178 What kind of document is attached to this notice?

(A) An online form

(B) A feedback survey

(C) A warranty

(D) A care guide

Questions 196-200 refer to the following letters.

Wise Conference Center

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We are pleased to confirm with you the arrangements for your conference at Wise Conference Center during November 24-26, 2006.

From the information you have provided to us, you are expecting between 100 and 150 people for a three days long conference We will reserve a room that can be closed off or opened up to match the final number of people We have all the audio-visual systems available for you to use, so just please let us know if you need anything

We wanted to confirm with you that you will not need any catering However if you end up changing your mind, please let us know before November 15 so that we can call and make an arrangement with a catering company

I have included the total estimated price for your three days long conference Please call me for any questions or concerns Again I appreciate you choosing Wise Conference Center I am excited to see how' the service we will offer you will aid you in all your activities and seminars during the three days

us to enjoy, how big the cafeteria is, how many people are sharing one room, and if there are any nice parks for families to enjoy Also, I have a few disabled people that will be coming to

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our conference, and I was wondering if your conference center has adequate facilities for those people so that they are as comfortable as possible Thank you for your attention to this matter.Joel Passon

Discovery Corporation

Conference & Seminar Manager

Pass@discover com

196 What is the first letter about?

(A) Ms Alicia is trying to make an arrangement to hold a conference

(B) Ms Alicia is informing a client about their arrangement for a conference

(C) Ms Alicia is asking her client details about the conference

(D) Ms Alicia is booking the date for her customer's conference

197 What is NOT true about the conference?

(A) The conference is only three days long

(B) The conference center is expecting from 100 to 150 people

(C) The conference will be held in LA CA

(D) The conference center can provide all the audio and visual equipment

198 What should Mr Passon do in order to get catering?

(A) He must call the catering company and make arrangements before Nov 15

(B) He must let Ms Alicia know 4 days before the conference

(C) He must bring his own cooks to cook

(D) He must ask Wise Conference Center staff for it before Nov 15

199 What is NOT one of Mr Passon's questions?

(A) The capacity of cafeteria

(B) Whether it has facilities his people can enjoy

(C) Room arrangements for people

(D) Entertainments like movies for families

200 What is Mr Passon’s big concern?

(A) He has a son who will need assistance in attending the conference

(B) He wants the disabled people to have their own rooms

(C) He wants the handicapped people to enjoy the conference

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(D) He wants the handicapped people to be able to use all their facilities

Questions 153 – 156 refer to the following article

Toronto-A new contract has been signed by the City of Toronto and the State of Michigan regarding the controversial shipment of Toronto’s excess garbage south of the border to be buried in fields formerly used as agricultural land

Toronto’s mayor, Fred Wilson, commented that a contract agreement was reached after many hours of negotiations between officials from Michigan and Toronto’s city council He said he was very pleased that they were able to settle the main points of contention, which were the amount of garbage Michigan would accept per year, how many years the contract would last for, and how much Toronto would need to pay to the state

There have been protests both in the US and in Canada regarding the new plan Some Torontonians feel that the city should be focusing on reducing the amount of garbage being produced here in the hope that shipment of garbage elsewhere would be unnecessary, while environmental groups in Michigan are strongly opposed to bringing garbage from other areas onto state land

153 What is this article mainly about?

(A) A new contract between the governments of Canada and the US

(B) A plan to ship garbage south of the border

(C) A plan to reduce the amount of garbage produced in Toronto

(D) Anti-American protests

154 Who made a comment on the new contract?

(A) The State of Michigan

(B) City council officials

(C) The mayor of Toronto

(D) Protesters

155 Which of the following was not a main point of contention regarding the contract?

(A) The amount of garbage Michigan would accept

(B) How much money would change hands

(C) The length of the contract

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(D) How the garbage would be shipped

156 What do some Torontonians want the city to focus on more?

(A) Negotiating a better contract

(B) Reducing the amount of waste produced

(C) Bringing the trash in from Michigan

(D) Shipping the trash in energy efficient ways

Questions 20 -160 refer to the following information.

Thank you for choosing the Eye-Saver Anti-Glare System The Eye-Saver System fits over your computer screen to eliminate glare and remove excessive strain on your eyes Eye care experts from around the country urge their clients to protect their eyes during long hours of computer use The Eye-Saver System has been proven by researchers to improve comfort in the office

To install your Eye-Saver System, remove the protective cover Using the hooks at the top of the screen, carefully hang it on the front of your computer monitor The hinges allow you to adjust the angles of the screen for optimal viewing comfort To clean your computer screen, wipe using plain soap and water If you are not satisfied with our product for any reason, please contact our customer service representative at 1 -800-425-SAVE

159 Where would this information probably be found?

(A) In a pharmacy

(B) In a computer software manual

(C) In a product package

(D) In a magazine advertisement

160 What is NOT given as a benefit of the product?

(A) It improves eye comfort

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SHOP FOR YOUR NEXT BICYCLE AT THE CYCLING WORLD!

We offer a wide selection of bicycles to fit every budget, from fitness bikes to mountain bikes and even bikes for young children We also carry the region's biggest stock of cycling

accessories, including helmets, baskets and backpack racks, locks and clothing You can also trust our expert mechanics with your equipment We guarantee all maintenance for up to 6 months

The Year-end Sale is going on now!

All bikes from this year reduced to sell!

We must make room for next year's stock!

Please note that our store will be closed next Monday in observance of the national holiday.Cycling World

755 Traverta Avenue

Serving the Greater Boston Area for over 15 years!

161 Why is the store lowering prices for the bicycles?

(A) As a promotion for a holiday

(B) To celebrate the store’s anniversary

(C) The store is opening a new location

(D) So that some older bikes will sell faster

162 What kind of items are NOT mentioned in the advertisement?

(A) Safety equipment

(B) Theft deterrence devices

(C) Weather-proof backpacks

(D) Attachments to carry luggage

Questions 167-169 refer to the following passage.

IMPORTANT NEWS for Chester Bank Credit Card Customers!

Making electronic payments on your credit card account is faster and easier than ever! Just call our dedicated payment line at 800-468-2588 and follow the automated instructions Payments

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are posted to your account within a business day of your call and there is no fee for this

167 Where would this passage most likely appear?

(A) Daily newspaper

(B) Trade journal

(C) Credit card statement

(D) Company bulletin board

168 When will the payment made over the phone on Friday be applied?

(A) Saturday

(B) Sunday

(C) Monday

(D) Tuesday

169 What is true about the satellite service?

(A) Installation cost is $49.95

(B) Service request must be made through the bank

(C) A customer can cancel the service only after a certain period

(D) The service is available for a limited time only

Questions 159-160 refer to the following form.

QUEENS INNROOM MAINTENANCE REQUEST FORM

Should you find anything in your suite that needs the attention of housekeeping, please fill out this request form and drop it in the box conveniently located on each floor next to the elevator doors We will do our utmost to meet your request

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In case the item needs our immediate attention, please do not hesitate to contact the front desk

by pressing #o on your suite phone

Thank you,

The Management

Room No : 507 Date : November 22

Description : I am really annoyed bv the noise the bathroom faucet creates when I turn on the hot water It makes a squeaking sound from time to time and I think it needs to be repaired immediately If it is not fixed by tomorrow night, I would like to request a room change Thank you

159 For what purpose is this card issued?

(A) To request a room change

(B) To complain about poor service

(C) To make a room reservation

(D) To ask for a repair service

160 What seems to be the problem here?

(A) The room temperature needs adjusting

(B) The elevators are too slow

(C) The plumbing fixture is malfunctioning

(D) The room next door is too noisy

Questions 163-165 refer to the following advertisement.

Learn How to Speed-read in 6 weeks!

If you can speed-read, you can get an edge in business and in education! Our tried and true super fast reading techniques are guaranteed to help you get information from the page or computer screen into your brain faster than ever before

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SpeedieReadie, the program developed by 6 time speed-reading champ Arnold Gusterson, is now available to you through this special offer It will help to increase your ability to focus on and quickly internalize whatever information is in front of you There is also focus on scanning documents for vital bits of information very quickly without having to read the entire page.Sign up today and you will receive our bonus cassette tape, entitled 'Listening for Comprehension' Our package comes to you for the low price of $99.95 with a money back guarantee Fill out the form on our web site at www.readfast.com, or call 1-866-345-1234 to order now!

163 What is the name of the cassette tape people will receive if they order today?

(A) SpeedieReadie

(B) Listening for Fun

(C) Listening for Comprehension

(D) An Edge in Business and Education

164 How long should a student commit to this program?

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Dear Customer,

Because you have been a member of the Mailit DVD club for so long, we are especially pleased to tell you about this exciting offer This email is to let you know about our new discount package for all your favorite hit movies You can now receive films featuring all the hottest stars more cheaply than ever before

We will begin keeping track of how many DVDs you order as of July 15 If you order 8 DVDs within the 6-month period that follows, we will reward you by sending you an additional DVD

of your choice free!

If you order 10 DVDs in 6 months, we will be happy to send you 2 free DVDs And, if you order 12 DVDs, you will receive 3 DVDs absolutely free! Each additional DVD you purchase after that will be sent to you at 50% of the normal price!

Don't delay your next order, we want you to begin saving as soon as possible

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Questions 153 through 155 refer to the following advertisement.

153 Which account(s) offer(s) free checks any time?

(A) West Free Checking & West Interest Checking

(B) West Free Checking

(C) West Interest Checking

(D) West 55 Checking & West Advantage Account

154 Which account(s) has(have) the lowest required opening balance?

(A) West Interest & West 55 Checking

(B) West Interest & West Advantage

(C) West Free Checking & West 55 Checking

(D) West Free Checking 

155 Which account would best suit a senior citizen?

(A) West Interest

-o Free initial order of checks

- No charge on ATM transactions

West 55 Checking

(must be 55 years or older)

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-o-(B) West Checking

(C) West 55 Checking

(D) None of the accounts

Questions 158 through 161 refer to the following advertisement.

Smart business people have long known that they can use the Zephyr to do their faxing, emailing, scheduling, writing, and typing at home, in the office, and on the road, and now it gets even better! On top of all the things Zephyr can already do, we've just added a special feature that can save you money Buy a Zephyr now (retails for $1,599.00) and we'll include a 5i2mb flash memory card pre-loaded with Expense Manager and Paging Access software That's a $250 value, free if you act now! Use the Expense Manager to keep track of your business expenses Send messages to cell phones with the Access software Use the extra memory to store more data or back up your data

158 What kind of an ad is this?

(A) An ad announcing a sale

(B) An ad announcing a special offer

(C) An ad announcing a new product

(D) An ad announcing a new location

159 Who would purchase a Zephyr?

(A) A college student majoring in law

(B) A busy housewife with four children

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161 What is Expense Manager?

(A) A store in the area

(B) A sales person at the store

(C) A pre-loaded memory card

it there This is why a large group of our customers go to a little extra time and effort to harness their shoe stock with our Concentration Plan This plan helps them drive those slow-moving shoes off the shelves

Our Stock Control System is a part of the Concentration Plan It will keep track of your stock and keep that stock mobile in a way you couldn’t manage without it You’ll be surprised at how inefficient your current stock-tracking systems will seem in contrast Install our Plan in January and it will be running smoothly by your spring shoe sales It costs nothing except your willingness to start it and keep it going Please read the attached Concentration Plan agreement, fill in the information on the second sheet, and we will forward the necessary supplies and information I am confident that, having read the attached customer testimonies, you will see that Stock Options Concentration Plan is the only way to go You may also find further information on the Stock Options website at www.stockop.co

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Darlene French,

Stock Options Consultant

169 What type of letter is this?

(A) An inquiry letter

(B) A request letter

(C) A sales letter

(D) A letter of congratulations

170 What will the Concentration Plan accomplish?

(A) It will increase profits

(B) It will attract shoppers from far away

(C) It will put $5 into every box of shoes

(D) It will provide a website

171 What should Landreth’s Shoes do first?

(A) Put time and effort into their business

(B) Read the agreement and complete a questionnaire

(C) Install the Concentration Plan in January

(D) Send in $5 for each pair of shoes in stock

172 According to the letter, how long after installation would it probably take for the system

to become effective?

(A) One year

(B) Just a few months

(C) About six months

(D) Just a couple of weeks

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Questions 153 and 154 refer to the following memo.

To: Office Staff

From: Jan Smith

Date: July 2, 2006

The contracts for the copy machines run from 7/1/2006 to 6/30/2007 For that period, and regarding your copying needs only, we've divided the year into six month segments: July 1st to December 315t and January 1st to June 30th

Limits are as follows:

Part-time staff: (old copier only) no more than 1,000 copies per six-month period Visiting time staff: 2,000 copies per six months (1,500 on the old copier and 500 on the new)

full-Full-time staff: 3,000 copies per six months (1,000 on the old, 2,000 on the new)

If you have any questions, I'm available between 9:00 a.m and 1:00 p.m., Monday through Friday

153 What is the subject of this memo?

(A) Use of shared office computers

(B) Staff job descriptions

(C) Holidays in the work calendar

(D) Establishing copying limits

154 How is the year divided?

(A) In six segments, starting in July

(B) Into three groups, one for each staff category

(C) In half, starting in July

(D) By month

Questions 155 through 158 refer to the following advertisement.

The Sage Database

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The Sage Database offers the best international business

research available on CD-ROM,

We’ve got a powerful research engine to help you find what you’re looking for:

• More than 33,000 author references

• Select from 1 of 12 main research categories,

292 sub-categories, or 2,959 research terms

You will find what you need with Sage Systems.

Requirements: IBM-COM drive

155 What is this offer for?

(A) An international business directory

(B) A computer research system

(C) A computerized telephone book

(D) An educational tool

156 Which of the following is a feature?

(A) 33,000 publisher references

(B) References in Dutch and Russian

(C) A complimentary CD-ROM

(D) Broad research criteria

157 What is required?

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(A) A computer with certain specifications

(B) Any kind of computer

(C) A library card

(D) An international business license

158 How many languages can be found in this database?

(B) 12

(C) 292

(D) 1,164

Questions 159 through 161 refer to the following information.

Surface Shipping Charges

(For orders over $500, please contact one of our shipping agents for a price including insurance.)

>> Delivery generally takes 5-10 days

>> Please contact us for international rates

>> Express Service also available:

2 to 3 day shipping: add $3 to surface charge

Overnight carrier: add $13 to surface charge

159 What are these rates based on?

(A) Delivery time and price

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(B) Weight and price

(C) Weight and delivery time

Questions 162 through 164 refer to the following notice.

SHOP Members enjoy valuable benefits!

Only SHOP members get these benefits for a one-time $15 fee

• Our commitment to conservation Since 1976, SHOP has donated more than $5 million

to protect the outdoors for recreation

* Offer does not apply to reduced-price items or discounted goods during sales

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162 What must you do to receive these benefits?

(A) Only shop during certain times of the year

(B) Never buy anything on sale anywhere

(C) Pay a $15 membership fee

(D) Be committed to the environment

163 Which of the following is NOT a benefit?

(A) An annual refund based on purchases of SHOP merchandise

(B) Discounts on all purchases at SHOP stores

(C) Support of the environment

(D) Eligibility for a credit card

164 When are these benefits NOT available?

(A) During bargain sales

(B) In 1976

(C) When shopping at Shop stores

(D) During holidays

Questions 173 through 176 refer to the following advertisement.

Tired of paying a large chunk of your hard-earned income to pay off your landlord’s mortgage? Nervous about buying your first home? Not sure that you qualify for a mortgage? Confused about where to start? Relax Come to Norstead Mortgage and we will be able to give you the peace of mind you need

Norstead counselors understand the stresses and pressures of finding the right mortgage We will help you every step of the way Our professional mortgage counselors will walk you through the loan process and help you select the financing option that best fits your individual needs We have loan packages to suit all income levels, some with no deposit necessary We will help you work out just how much you can afford to repay each month, without overburdening your finances With over eighty-five years of experience, Norstead Mortgage, Inc will provide the exceptional level of service you expect and deserve

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* -$150 closing bonus

* -Highly competitive interest rates

* -Quick loan decision

* -Personalized mortgage counseling

* -And much more!

For more information, call 1-800-777-5424, 7:30 a.m to 11 p.m (Central Time), Monday through Friday Or visit your local Norstead Mortgage counselor during regular office hours (9 a.m to 5 p.m.) for a face to face consultation We are ready to answer all your mortgage-related questions Why don’t you give us a call?

Warning: If you do not keep up with payments, your house may be repossessed

173 What is the text above?

(A) An ad for a loan company

(B) A sample of a mortgage application

(C) A request to borrow money

(D) An ad for a Stock Investment firm

174 Which of the following is offered?

(A) Personalized checks

(B) $150 discount for every purchase over $1,000

(C) 85-year loans

(D) Excellent interest rates on your loan

175 Who would probably be most interested in this advertisement?

(A) An elderly couple who want to sell their house

(B) A young couple looking for their first home

(C) People with good credit records

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(D) Counselors

176 How long has Norstead Mortgage been in business?

(A) A few months

(B) From 9-5

(C) More than 85 years

(D) Almost 150 years

Questions 156 and 157 refer to the following advertisement.

Subscription Savings Certificate

Be as shrewd about your personal time as you are about your business time

It's no surprise that Best Life readers are happier, wealthier, and healthier, tool

Don't miss these Big Trial Subscription Savings

Get 60% off the cost of a one-year subscription We are offering 26 issues for $41.60, andwith a regular newsstand price of $4.00 per issue, you can see you'll be saving over $601Plus, get Best Life's 2006 Essential Details Calendar FREE with each subscription.Send no money now We will bill you later Allow 4-6 weeks for delivery

156 How often is Best Life published?

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(D) $io4.oo

Questions 159 through 161 refer to the following advertisement.

Bored of lying on the beach for those precious two weeks of summer vacation your company gives you every summer? Buy the summer vacation that will give you more The Computer Training Center offers summer intensive seminars in Lotus, Quark, Computer Aided Design, Dbase programming, and more! Take this summer and create or enhance your computer skills The Summer CTC seminars are every two weeks from June 1st through September 1st For a listing of courses, call 585-2880, or stop by our beautiful new school at 4375 Marine View, with a spectacular view of the Bay

For June and July, we are offering Special Grand Opening Rates of 5% off the usual price Don't miss this chance to improve your prospects in two short intensive weeks Go back to work with new skills, not just a tan

159 Who is this advertisement intended for?

(A) Someone who wants to learn water sports during their vacation

(B) People who want to have a view of the ocean

(C) Anyone interested in improving their computer skills

(D) Anyone who needs a discount on the price of their summer vacation

160 How often are the seminars offered?

(A) Once a month

(B) Twice a month

(C) Every week

(D) Every three weeks

161 What can you pick up if you stop by their new building?

(A) A 5% Grand Opening Discount

(B) A view of the Bay

(C) A schedule of classes

(D) A test of your computer skills

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Questions 165 through 168 refer to the following letter.

The Buena Vista Center

578 Barberry Road Berkeley, CA 94711 Tel: 510 - 564 - 9912 Fax: 510-564-9913

June 6, 2000Dear Ms Adler,

Thank you for your June 1st letter expressing interest in the Buena Vista Center as the venue for your seminar This letter will confirm our final plans for your conference, as per our telephone conversation of June 5th

We have reserved two rooms for you, each with a capacity of 50 people, from September 16m

to September 18th We understand that you expect approximately 80 people to attend your meeting Each room will contain ten tables and 40 chairs Please let us know in advance if you think you will require additional seating We will provide a TV, VCR, and broad beam projector (for presentations made using a computer) for one of the rooms We plan to serve a light lunch on the 17th and coffee and tea every morning from the 16“' to the 18“\

A deposit of 10% of the total, $1,545.00, will be due upon receipt of this letter Full payment is due on September 16lh Payment may be made by credit card or by check If you have further questions or need to make any changes, please contact me We look forward to seeing you on September 16th Thank you for choosing the Buena Vista Center

Sincerely yours,

Angela Lewis/Conference Coordinator

CC: J Blackwell, AV Department, D Alcuaz, Food and Beverage Manager

165 What is the purpose of this letter?

(A) To provide general information about the BV Center

(B) To confirm a reservation for a meeting at the BV Center

(C) To reserve two rooms for a meeting at the BV Center

(D) To agree upon a payment plan for a meeting at the BV Center

166 How many people are expected for lunch on the 16th?

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(C) As soon as her telephone conversation ends

(D) As soon as she receives this letter

168 Who will also receive this letter?

(A) The director of Golden Gate Software

(B) The AV department and Food and Beverage Manager

(C) The people attending the conference

(D) The BV Center’s accounting

Questions 196 through 200 refer to the following advertisement and inquiry.

The Telephone Connection’s new Call-Connect plan is the greatest savings program in long distance calls Save on our already low basic rates when you spend as little as $10.00 a month Save 50% on all Telephone Connection card calls within the US every time you call home or to members in your Call-Connect group There’s never a monthly fee There are home savings, too! Incur a 25% savings automatically on all direct-dial calls to anyone in the US Any month you spend $50 or more, your discount automatically increases to 30%, with a 50% savings to the members in your Call-Connect group

We’re here to help you 24 hours a day, so call us with any questions, any time or email us at TCC- inquiry@TTC.com

To: TCC-inquiry@TTC.com

Trang 40

From: Reese Winters <reewin@usmail.com>

Subject: Call-Connect Plan

Date: February 7, 2006

To Whom It May Concern:

I recently read your advertisement for the Telephone Connection's new Call-Connect plan

I have been using a discount plan offered by your competitors, but I have not been satisfied with the quality of the line Call-Connect looks like a very convenient plan, but I would like to ask a few questions before I decide whether or not it is the right plan for me

First, your advertisement mentions that you can save 50% on calls "to members in your Connect group." I am not quite sure what this means Does it refer to a group of numbers that I will select to qualify for the extra discount, or does it mean people who are also already TC customers?

Call-Secondly, the ad says that if I spend more than $50, the discount increases to "30%, with a 50% savings to the members in your Call-Connect group." Yet as I understand it, the calls to the members in the Call-Connect group already qualify for a 50% discount What exactly is the discount being given in this case?

I look forward to your reply

Sincerely,

R Winters

196 Which statement is NOT true about TC’sConnect-Call plan?

(A) You save 25% on calls to anyone in the US

(B) You must spend $5o a month to get cheaper rates

(C) You always save 5o% on calls made within the US

(D) There is no monthly fee

197 If you spend more than $5o, what happens?

(A) You lose your 25% automatic savings

(B) Your charges automatically increase to 3o%

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