TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 001_TOEIC_part3.mp3 — Hi Selynn What are you working on? — Oh hi Peter I'm trying to finish my presentation for tomorrow's meeting I'm way behind — I worked late yesterday finishing mine Is there anything I can to help you? — Thanks, but not right now I'll let you know if I need anything later Answer keys 1) Where is the conversation taking place? (B) In an office 2) What problem does the woman have? (C) She is struggling with her presentation 3) What does the man offer? (A) To help This transcript refers to the audio file 002_TOEIC_part3.mp3 — Hello, Crusty Catering How may I help you today? — Yes, I'm with the Colbert Corporation We're having a company party next Friday, and I need to arrange for all the food and drinks — OK How many people you expect to entertain? And will it be an indoor or outdoor affair? — About 100 employees will be there And we'll hold it indoors in one of our large conference rooms Answer keys 1) What does the man plan to do? (A) Have a party 2) Why does the man call the woman? (D) To order food and drinks 3) Where will the party be held? (B) At the man's company Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 003_TOEIC_part3.mp3 — Hey, Cindy How are you doing with your new business? — Hey, Greg It's going well I signed up two new clients last week, and now I have five total — Wow, five already That's great! How you like being self-employed? — Oh it's wonderful I can work from home, and even from the coffee shop And I can set my own hours I did a conference call last week while I was wearing my night gown and bathrobe Answer keys 1) What are the speakers talking about? (C) The woman's business 2) How many clients does the woman have? (D) Five 3) What does the woman say about self employment? (A) She loves it This transcript refers to the audio file 004_TOEIC_part3.mp3 — Hello, XYZ Accounting? Could I speak to Craig Robinson please? — Mr Robinson's in a meeting right now Can I put you through to his voice mail? — No thanks I'll try back later I just have a couple of quick questions about deductions for my tax return — Oh, maybe another accountant could help you I think Gina Bowers could answer your questions Yes, she's in Hold on a second; I'll transfer you Answer keys 1) What does the woman want to do? (B) Get information 2) What position does Mr Robinson hold? (A) Accountant 3) What does the man suggest the woman do? (D) Speak with someone else Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 005_TOEIC_part3.mp3 — Excuse me I'm afraid I'm a bit lost I'm looking for the library — The library? Let's see The best way to get there is to go back to this street in front of the store and turn left Go two intersections, then take a right onto 72nd Street — A right at 72nd? — Yes The next stoplight will be Williams street Turn left, and you'll see the library a half block down on the left-hand side Answer keys 1) What problem does the man have? (C) He needs directions 2) Where does the man want to go? (C) To the library 3) What should the man at 72nd Street? (B) Turn right This transcript refers to the audio file 006_TOEIC_part3.mp3 — Honey, we need to cut our expenses I think we should refinance our mortgage I heard an ad on the radio today It said that the interest rate right now is only percent — Hmm That's a good idea What's our mortgage payment now, about $300 a month? — Yes I called the phone number on the radio ad The gentleman said we could lower our payment to about $200 a month if we refinance soon — Let's make an appointment with the mortgage company We sure could use an extra hundred bucks each month Answer keys 1) Who most likely are the speakers? (D) Husband and wife 2) What does the woman suggest? (A) Reducing the house payment 3) What will the speakers probably next? (A) Schedule a meeting Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 007_TOEIC_part3.mp3 — Oh no The phone company dropped my call again, right in the middle of the conversation! I'm fed up with Z-Mobile! — I use Rewired I hardly ever get dropped, and long distance calls in the US and Canada are free Plus, I can choose four friends to talk with each month as long as I like — Really? You get unlimited minutes with four people? How much you pay each month? — I pay a flat fee of $70 for up to 700 minutes, but you can choose pay-as-you go plans too I really like Rewired You should check it out Answer keys 1) What are the speakers mainly discussing? (B) Cell-phone companies 2) What problem does the man have? (C) His call got cut off 3) How does the woman suggest solving the problem? (B) By considering a new cell-phone carrier This transcript refers to the audio file 008_TOEIC_part3.mp3 — Hey Mark, what's the policy for vacation requests? I'd like to take time off in July, when the kids are out of school — You and everybody else You've got to submit a form to Human Resources It's first come, first serve, based on seniority — I see My chances wouldn't be very good then, would they? Maybe I should try for February, when the kids have mid-winter break Answer keys 1) Who most likely are the speakers? (A) Colleagues 2) What is the woman planning to do? (D) Take a vacation 3) What does the man say about vacation requests? (C) Senior employees get first choice Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 009_TOEIC_part3.mp3 — Yes, I need a round-trip, first-class ticket to Seoul, leaving on the 13th and returning on the 20th — Yes sir Let's see we have two flights on the 13th The first is non-stop and leaves at a.m The second leaves at 11 a.m with a two-hour layover in Tokyo And for the return flight on the 20th, the non-stop leaves at a.m., and the layover flight leaves at noon — I'd prefer the non-stop, if it's not much more expensive — The non-stop is $500; and the flight with the Tokyo layover is $475 Answer keys 1) What does the man want to do? (C) Buy an airline ticket 2) What position does the woman hold? (B) Salesperson 3) What will the man probably next? (A) Buy a ticket for the non-stop flight This transcript refers to the audio file 010_TOEIC_part3.mp3 — So, the 20th won't work for you How about something the following week? — That would be the week of the 23rd Let's see I have time on Monday afternoon and Wednesday morning Does either of those work for you? — Monday doesn't; I'll be out of town Wednesday, later in the morning would Say, 11:30? — OK, 11:30 Wednesday Where? Answer keys 1) What is the main purpose of the conversation? (D) To set an appointment 2) Why can't the woman meet the man on Monday? (B) She will be travelling 3) What will the woman probably next? (C) Suggest a location Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 011_TOEIC_part3.mp3 — Look at the price of this bread Three-ninety-nine a loaf? Can you believe it? Last summer it was only two-seventy-five! — I know Everything's going up so fast This coffee has jumped from four dollars to five twenty five And eggs went from one eighty nine to three thirty two — It's not just food either My electricity bill's soaring, and I read this morning that garbage collection is going up 15 percent next year I don't know how I'm going to afford it — Me either My salary can't keep up with inflation Our family's had to cut back on lots of things We just got rid of our cable television, and we're going down to one car soon Answer keys 1) What are the speakers doing? (B) Shopping for groceries 2) What is the main purpose of the discussion? (D) To complain 3) What does the man plan to do? (A) Get rid of his second car This transcript refers to the audio file 012_TOEIC_part3.mp3 — Well, Ms Gantz, your resume is certainly impressive, and I see you have a lot of experience in the electronics field Now I'd like to ask you a few questions First, why you want to join our firm? — Eldridge Electronics is one of the most well-respected companies in the industry Not only for the quality of your products, but for the way employees are treated Eldridge offers an opportunity to challenge myself, and to be fairly rewarded for doing so — I see And does your current employer know that you are in the market for a new position? — Not explicitly, but my manager understands that I've been there six years now, and I've basically reached the top of the ladder in terms of what I can with them In fact, he recently joked that he'd better find a way to keep me busy or else he'd lose me Answer keys 1) What is the relationship between the speakers? (A) Manager-applicant 2) What does the woman want to do? (C) Change jobs 3) What does the woman say about her current position? (B) It's not challenging enough Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 013_TOEIC_part3.mp3 — Hey Jessica, Merry Christmas! I haven't seen you since the last company party What's new in the sales department? — Hello there Henry Merry Christmas to you too! I've been busy, mate I just got back from Hong Kong, and after the holidays I leave again for Europe The new XP3000 is selling like hot cakes We can't seem to keep enough in stock How are things in accounting? — We've been hopping too, trying to get all the end-of-the-year sales figures done by next week It looks like we're going to beat the industry analysts' fourth-quarter estimates by about 15 percent — That's wonderful news, of course But frankly, I could with a bit of a rest I hope things either cool down or we make some new hires I've hardly had time to Christmas shopping for my family! But anyway cheers! Answer keys 1) Where is the conversation probably taking place? (D) At a Christmas party 2) What position does the woman hold? (C) Sales representative 3) What will the man and woman next? (B) Drink a toast This transcript refers to the audio file 014_TOEIC_part3.mp3 — Good morning, Mr Wooster Bill Callahan rang this morning, and he wants to reschedule his meeting with you from this afternoon to a.m tomorrow Also, Ms Flaxon from the Bermuda Group faxed a contract proposal It's on your desk She'd appreciate a response by Thursday, if possible — Morning, Ms Hobbs Yes, go ahead and move the Callahan meeting to tomorrow, then ring Paul Frazier and ask if he has time for a conference call this afternoon, say about If he doesn't, let's aim for late tomorrow morning — Very good sir Also, don't forget you have a noon luncheon today at the Rotary Club — Thank you That reminds me, could you please phone Dryden's Dry Cleaners and have them deliver my blue knit suit by 11:30? I'd like to wear that to lunch Answer keys 1) What are the speakers mainly discussing? (C) The man's schedule 2) What is the woman's position? (A) Secretary 3) What will the man at noon? (D) Attend a special luncheon Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 015_TOEIC_part3.mp3 — Hello, Sue? This is Damon Guenther My plane had an electrical problem, so my flight from Munich was delayed and I missed my connecting flight here in Chicago The earliest flight I can catch leaves at 4:30 and arrives in Denver at 7, so I'm going to miss the presentation at today — I'm sorry to hear that, Damon Unfortunately, we can't reschedule the presentation, because Sam Hawthorn has come from Boston to give it, and he has to return tonight But I'd really like you to see it — I know Is there any way you could set it up as a videoconference? That way, I could stay in Chicago and participate online — That's a good idea I'll try Let me talk with our technical support crew, and I'll get back to you soon Meanwhile, go ahead and book the 4:30 flight In a worst-case, we'll videotape the presentation and you can watch it tonight after you arrive Answer keys 1) What is the man's problem? (B) His plane arrived late 2) When will the man's flight depart? (B) At 4:30 3) Where is the man now? (C) In Chicago This transcript refers to the audio file 016_TOEIC_part3.mp3 — OK, Mr Lancaster Let me summarize your order You want two cases of printer ink — one black and one color; 50 reams of copy paper — the bright white kind; six cartons of legal envelopes; and 50 boxes of manila folders Is that correct? — Yes it is And can I expect that to arrive within a week? We need it by next Monday — With standard shipping, it will get there within to 10 business days If you need it sooner, we should use expedited shipping That would cost $30 instead of $15 for standard, but it would guarantee arrival within to days — Hmm well, I guess we'll have to go with the expedited, then Would it be possible to order additional items for the same shipping fee? — Sure You could add up to 25 pounds on your order But after that, the expedited fee would be $2 per five pounds Answer keys 1) What is the relationship between the speakers? (A) Salesman-buyer 2) What is the man's problem? (C) He needs the order within a week 3) What does the woman suggest? (D) Using faster shipping Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 017_TOEIC_part3.mp3 — Good day, how can I help you madam? — I'm afraid I need to return this mobile phone You see, it doesn't work properly First of all, the numbers and stick when I dial Secondly, the camera won't switch on when I want to take pictures — I see Terribly sorry about that Our store policy is no refunds, but as long as you have your receipt, you can exchange the phone for any model of equal or lesser value And I'll check to make sure your new phone works properly before you leave the store — Thank you very much I'll have a look around then, and decide which one I want Do you have any recommendations? Answer keys 1) What problem does the woman have? (A) Her cell phone isn't working 2) Where is this conversation taking place? (B) In a store 3) What will the man probably next? (C) Help the woman choose a phone This transcript refers to the audio file 018_TOEIC_part3.mp3 — Congratulations, Gino! Or should I say, "Vice President Martenelli?" — (chuckles) Not yet, Marie It doesn't take effect until next month I am excited about the new opportunity though And a little scared too, to tell you the truth It's more money, but also a LOT more responsibility I'm not sure I'm ready for this — Sure you are And you're going to just great! After all, Ms Robertson wouldn't have chosen you if she didn't think you were well-qualified You've earned your new position, so relax I'm proud of you! — Thanks, Marie Actually, I am going to relax for a while I'm taking some vacation time and going to Mexico for a week before I start Answer keys 1) What are the speakers mainly discussing? (B) A job promotion 2) What does the woman say about the man? (D) He will make a good vice president 3) What does the man plan to do? (D) Go on vacation Photocopiable © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 019_TOEIC_part3.mp3 — Betty, fancy seeing you here I didn't know you rode the subway — I don't usually It's just that I'm fed up with driving and paying so much for gas, and the buses are crowded and unreliable So I thought I'd give this a try — I know what you mean I started taking the subway two years ago, and it's wonderful! From the Scott Street station, it's only a block and a half to our building And going home, the 52nd Street stop is only two blocks from my apartment When I was driving, I wasn't getting nearly as much exercise — Exactly! Plus, the subway's cheaper than gas in the long run And the trains leave every 15 minutes, so if I miss one I don't have to wait long for another So, did you say we should get off at Scott Street? Answer keys 1) Who most likely are the speakers? (C) Business colleagues 2) What are the speakers mainly discussing? (A) The merits of the subway 3) What does the woman say about the subway? (C) It's more convenient than a bus This transcript refers to the audio file 020_TOEIC_part3.mp3 — Hello, my name is Sarah Simmons, and I'd like to cancel my cable-TV service please — Certainly, Ms Simmons Could I ask the reason why you're canceling? — It's just too expensive right now, and there are so many channels that we never watch We're finding it's not a good value for our money — I understand, ma'm I see that you have our premium package Have you considered trying a different package, such as cable basic or basic-plus? These cost less, and also give you fewer channels — We've considered it, but we can't afford even basic cable right now You see, my husband was just laid-off So I'm afraid we'll need to cancel all cable for the time being Answer keys 1) What does the woman want to do? (B) Stop receiving cable television 2) What does the man suggest? (A) Switching to a cheaper package 3) Why does the woman say she can no longer afford cable? (A) Her husband lost his job Photocopiable 10 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 171_TOEIC_part3.mp3 — Hey Steve, who's in charge of inventory? — That's Selena, but she's off this week So you'll need to talk with her assistant, Matt He's at lunch right now If you need something immediately, ask Dana in accounting — That's OK, it's not urgent Do you happen to know Matt's extension? — Let's see it's 692 Answer keys 1) Who most likely are the speakers? (C) Co-workers 2) Who does the woman need to talk with? (B) Matt 3) What will the woman probably next? (A) Make a phone call This transcript refers to the audio file 172_TOEIC_part3.mp3 — I can't get a hold of Roger at Larson Brothers Inc He doesn't return my e-mails, and I've left two voice messages I need to talk with him soon about renewing our contract — I'm sure it's nothing personal He's probably been busy Have you tried dropping in in person? It's only a couple of blocks away from our building — That's a good idea! I should swing by and invite him to lunch Everybody likes a free meal — Yes, then you can discuss the contract while you eat Answer keys 1) What problem does the man have? (D) He can't reach a business contact 2) What does the woman suggest? (B) Taking Roger to lunch 3) Where is this conversation most likely taking place? (C) In an office Photocopiable 86 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 173_TOEIC_part3.mp3 — Guess what! I overheard Mr Gillis talking with the shop foreman yesterday They're going to be overhauling our entire production plant! — Really? Good It's about time Our equipment is out-dated, and there's no ventilation in there — Yes, that's what Mr Gillis told the foreman They talked about ordering state-of-the art machinery, and totally redesigning the plant layout — Uh oh If they automate most of the plant, that'll mean some workers will lose their jobs Answer keys 1) What are the speakers mainly discussing? (A) A change at work 2) How did the woman learn of the plans for the plant? (D) She listened to a conversation 3) What worries the man about the new plant? (C) Potential layoffs This transcript refers to the audio file 174_TOEIC_part3.mp3 — Hi Marge This is Sam Look, I'm on my way to the airport Could you something for me? I forgot a file on my desk I need you to send it overnight delivery to the Concorde Hotel in New York — OK, but I'm busy this afternoon preparing for a presentation I'll get Cindy to it — Thanks, that would be great I need one other thing Could you, or Cindy, please e-mail Paul Butler and confirm our meeting for tomorrow afternoon at I'd really appreciate it — All right, we'll get it done here Have a good trip Answer keys 1) Why is the man calling the woman? (B) To request a favor 2) Where is the man now? (A) In transit 3) What does the man ask the woman to do? (C) E-mail Paul Butler Photocopiable 87 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 175_TOEIC_part3.mp3 — Hello, Mr Womak? This is Macy Cousins at Darby & Dodge I'm calling to see if you've had time to review the proposed revisions to our contract — Thank you Ms Cousins We received the contract last week Our attorneys are still looking at it I'm told they think it looks good, but are making some minor changes pertaining to the section on fees — Do you know when you might be able to send it back to us for final approval? Mr Darby is hoping to receive it by Friday — Yes, I think we'll be able to have it to him by Friday I'll check with our legal staff, and confirm that by this afternoon Would that be all right? Answer keys 1) What does the woman want to know? (B) The status of a contract 2) Who most likely is Mr Womak? (C) A business executive 3) What is NOT true? (A) Mr Womak's firm did not receive the contract This transcript refers to the audio file 176_TOEIC_part3.mp3 — Hi Victor, this is Molly OK, I think I'm lost I got off at Sandusky Street, but I don't see West Vine Avenue I've gone five blocks; now I'm at Sandusky and Pine — Pine? Oh, you went west on Sandusky You should have turned east when you got off Turn around and head the other way on Sandusky After it goes under the freeway, West Vine will be the second intersection — Thanks Which way should I turn on West Vine? — Turn right The post office will be about a half-block down on the left-hand side, next to the furniture factory Answer keys 1) What problem does the woman have? (A) She turned the wrong way 2) Where is the woman going? (C) To the Post Office 3) How is the woman probably traveling? (D) By car Photocopiable 88 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 177_TOEIC_part3.mp3 — Hello? Yes, I need two rooms with double beds for the 15th through 17th, please — Let me see I'm sorry, all our double rooms are booked for that weekend We have rooms with queen beds and king beds available — Hmm the problem is, we need separate beds If we booked one of those rooms, would it be possible to add a cot or some other type of bed? — Yes it would Cots cost $10 extra per night, or I could book a room with a fold-out couch for $20 extra Answer keys 1) Why does the man want to do? (B) Make a hotel reservation 2) What can be inferred about the travelers' relationship? (C) They are not intimate 3) What does the woman offer to do? (B) Add extra beds This transcript refers to the audio file 178_TOEIC_part3.mp3 — OK, so now we have two finalists Mark Peterson and Misty Chambers Whom you prefer? — Well, it's close, but I like Ms Chambers She has more experience, and I thought she handled herself well under pressure during the second interview, when there four evaluators — I agree that she has more experience, but Mr Peterson seems more creative and is very talented His industry award for computer design is impressive — It's your call I'd be happy with either of them Either one would be a great addition to our team Answer keys 1) Who most likely are the speakers? (A) Company executives 2) What are the speakers talking about? (B) A hiring decision 3) What does the woman say about Mark Peterson? (D) She likes his creativity Photocopiable 89 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 179_TOEIC_part3.mp3 — Excuse me, Ms Farr Could you sign this requisition for freelance pay? We need to contract with a writer to help with content for our website redesign — I'll have to check with Mr Bosworth You know we're on a strict budget — Yes, I Mr Bosworth has already approved it He said we need to get the new website up as soon as possible Our designers are working overtime, so we need outside help with writing and editing — I believe you, but I still need to hear it from Mr Bosworth directly He's in a meeting now Leave the form with me, and I'll check with him when he's through then send it to your desk — OK, thanks Meanwhile, I'll have the freelancer get started Answer keys 1) What does the man want the woman to do? (D) Approve an expenditure 2) Why does the man need to hire a freelancer? (B) To write and edit a new web page 3) What will the man probably next? (C) Contact the freelancer This transcript refers to the audio file 180_TOEIC_part3.mp3 — There are rumors that you're considering moving your firm from this city Is that true? — We were founded in this city, and we've been here 25 years We don't want to move But we've been approached by other cities offering more attractive options, in terms of tax rates and special incentives, and asking us if we'd consider a change — How have the mayor and city council responded to these concerns? — Well, they're aware of the offers, and we're continuing negotiations Our position is that we provide a lot of jobs and a lot of income to this community over the past quarter century, but we will have difficulty continuing to so with the current tax structure — Have you set a deadline for making a decision? Answer keys 1) Who most likely is the woman? (B) A reporter 2) Which of the following is true? (C) Other cities have offered lower taxes 3) What can be inferred about the man? (A) He is using the media to win public sympathy Photocopiable 90 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 181_TOEIC_part3.mp3 — Hi, Mr Williams? This is Shana from Superior Catering Your order for the office party Friday afternoon should be ready by Friday morning — Oh good Is it all right if I pick it up on Thursday? I'll be in a meeting on Friday morning — I wouldn't recommend doing that The food will spoil We could deliver it to you on Friday morning, if you want That way it will stay fresh — Really? That would be super! Thank you Answer keys 1) What are the speakers discussing? (B) The delivery of some food 2) What will the man on Friday? (B) Attend a meeting 3) What does the woman offer to for the man? (D) Deliver an order to his office This transcript refers to the audio file 182_TOEIC_part3.mp3 — Hey, you made it! How was your flight? — It was awful! We sat on the tarmac for three hours while they looked for a different pilot It turned out that ours had exceeded the maximum flying hours allowed for one shift — Wow! Didn't they know that before letting passengers board the plane? — Apparently not The woman sitting next to me said she was going to call the airline and tell them how dissatisfied she was Answer keys 1) What happened to the woman? (A) Her flight was delayed 2) What did the airline do? (D) Replaced the plane's pilot 3) What did one passenger complain to the airline about? (C) Poor scheduling of pilots Photocopiable 91 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 183_TOEIC_part3.mp3 — Mason, have you finished putting together that advertisement yet? We really need to run it in Wednesday's paper — I'm almost done I've just got a couple of questions for you I listed two job openings for reporters Is there anything else? — Yes, we also need to advertise for an assistant for clerical support We haven't had enough help lately — And we should require the reporters to send us writing samples, right? You know, given the current job market, I'm very optimistic about who we'll get Answer keys 1) What are the speakers doing? (B) Discussing an advertisement 2) What problem does the woman mention? (A) A lack of clerical support 3) How does the man feel? (C) Hopeful This transcript refers to the audio file 184_TOEIC_part3.mp3 — Hi, Kamla Do you have a minute? I wanted to talk to you about the group of employees that will be visiting us from our Singapore office next week — Yes, I remember your mentioning their visit You need a meeting room reserved for the morning, right? — That's right Could you please that today? — Of course I'd be happy to I could make arrangements for lunch to be brought in as well, if you'd like Answer keys 1) What are the speakers discussing? (B) Arrangements for a visit 2) What does the man ask Kamla to do? (C) Reserve a meeting room 3) What does Kamla offer to do? (C) Order food for a meeting Photocopiable 92 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 185_TOEIC_part3.mp3 — Could you please connect me to Shelly Wang's room? — Just a moment, please I'm sorry, I can't find anyone by that name in our records Are you sure she's staying here? — Yes, I'm sure I was just talking to her a few minutes ago Oh, wait, I made a mistake It's Shelly Wong, not Wang — Oh, yes, I see her name She's in 302 Let me connect you to her room Answer keys 1) Where does the, man probably work? (C) In a hotel 2) What does the caller do? (A) Ask to speak to someone 3) What is the problem? (C) The caller gave the wrong name This transcript refers to the audio file 186_TOEIC_part3.mp3 — Good morning This is Conway Contractors, here to assist you with all your home needs How may I help you? — Hi My name's Lenora Steele, and one of your workers came to my house yesterday and gave me an estimate for remodeling my basement I'd like to accept the bid and have the work done, but I'm not sure how to proceed — Let's see Steele…oh, here it is Well, you're going to need to get a permit from the city planning office for the construction work, and from City Light for the electrical wiring Then you can call us back to schedule it for some time next month — OK, but I thought you'd be able to start next week At least, that's what your worker told me Answer keys 1) What type of business does the man have? (B) Home construction 2) What does the man tell the woman to do? (D) Obtain permits from the city 3) When did the woman expect the work to be started? (C) Next week Photocopiable 93 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 187_TOEIC_part3.mp3 — Are you all set for the sales conference in Toronto? — Kind of I've registered to attend the conference, but I haven't reserved a room yet — You really should that soon I booked my room last week, and the hotels near the conference were already full I'm staying ten miles from the convention center — Well, if I can't get a hotel room, I've got a back-up plan I'll just stay with my nephew He has an apartment downtown Answer keys 1) What are the speakers mainly discussing? (A) Plans to attend a conference 2) What does the woman suggest the man do? (A) Make hotel reservations soon 3) Where will the man probably stay? (B) With a relative This transcript refers to the audio file 188_TOEIC_part3.mp3 — Hi, Deb I was wondering if you would like to play softball with us on Sunday afternoon — Uh thanks Paul It sounds like fun, but I'm really out of shape Besides, I haven't swung a bat or thrown a ball in years — That's all right We just play to socialize, have some fun, and get a little exercise Don't worry about it, we're not professionals! We'd love to have you on the team, and we could really use you on Sunday One of our players was injured during the last game — Oh In that case, then I'll see you at the field Answer keys 1) What does the man say about the softball team? (D) It is a relaxed and noncompetitive team 2) Why does the woman not want to play? (C) She does not think she is physically fit 3) What does the woman decide to do? (B) Participate in the game Photocopiable 94 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 189_TOEIC_part3.mp3 — Hello, Mr Ramirez This is Helen Luna at Magnum Heating Supplies I've been going over our customer records, and I see that you currently use our Model 200 filters for your heating systems I'm just calling to ask: have you considered upgrading to the Model 201 filters? — I guess it's a possibility, but the 200's seem to be doing the job just fine for us — Well, the reason I ask is that for the next 90 days the Model 201 filters will be on sale for the same price as the Model 200's you're using now, so this would be a good time to change to the newer model — Interesting Well, why don't you send me some more information and I'll consider it Answer keys 1) What is the purpose of the woman's call? (C) She wants to sell a product 2) What will be different for the next 90 days? (B) The cost of some filters 3) What does the man say he will do? (B) Read some information about filters This transcript refers to the audio file 190_TOEIC_part3.mp3 — Hey Mary! How are you doing? Have you decided whether you're going to stay with us another year? — Yes I don't think I will I've applied for a job at a Adams Elementary for next year — You have? Really? That's great, but…I thought you liked it here — Oh, I This is a great school, and I'll hate to leave The thing is, I'd really prefer to teach younger children, and Adams has an opening for a second-grade teacher Answer keys 1) Where the speakers probably work? (B) In a school 2) How does the man feel about the woman's news? (D) Surprised 3) Why does the woman plan to change her job? (A) She wants to teach younger children Photocopiable 95 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 191_TOEIC_part3.mp3 — Mr Crowther is coming to us from Southwell Inc Didn't you used to work there? — Yes, I did I know John Crowther, but he wasn't my direct supervisor — Well, he must be good, with the results he got at Southwell What did his employees think of him? — From what I could tell, they liked working for him They said he was tough but fair Answer keys 1) Who are the speakers mainly discussing? (B) A new supervisor 2) What can be inferred about John Crowther? (C) He was successful at Southwell Inc 3) What is true of the woman? (B) She once worked at Southwell Inc This transcript refers to the audio file 192_TOEIC_part3.mp3 — That sounds great What's your address please? — It's 2233 Courtside Drive Northeast, Suite Do you need directions? — No, that's okay I can use Map World on the Internet Should we say two o'clock? — Could we make it three? I've got a 1:30 appointment, and I want to be sure and be available when you get here Answer keys 1) What are the speakers planning to do? (D) Have a meeting 2) How will the woman obtain directions? (A) By using her computer 3) What does the man suggest? (C) Delaying one hour Photocopiable 96 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 193_TOEIC_part3.mp3 — I'll fax a copy of the agreement to you right away — Our fax machine's been kind of spotty lately Would it be possible to send it as an e-mail attachment? I'll print it out, sign it, and then mail it back — That would work, except that we need it by noon tomorrow Will it get here in time if you send it snail mail? — It will if I send it overnight delivery They guarantee a noon arrival Answer keys 1) Who most likely are the speakers? (A) Business associates 2) What problem does the woman have? (B) Her fax machine is not working well 3) What will the man probably next? (D) Send the woman an e-mail This transcript refers to the audio file 194_TOEIC_part3.mp3 — Hello, Lawrence? This is Carolyn I've run into a problem with the schedule tomorrow Our 10 o'clock presenter, Dr Fitzsimmons, is stuck at the St Louis airport The soonest flight he can catch won't get him here until 10:30 — All right He'll need to rest and eat Why don't we switch his morning session for one of the o'clock sessions? — That's a good idea I'll check with our o'clock presenters and see if one of them will change — Let me know as soon as you've arranged it I'll get a sign posted at the registration table Answer keys 1) What are the speakers most likely discussing? (C) A business conference 2) What problem does the woman have? (B) A speaker will arrive late 3) What does the man suggest? (C) Changing the schedule Photocopiable 97 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 195_TOEIC_part3.mp3 — There must be some mistake I ordered 16 crates of tomatoes, not — Let me see, sir The order number's 3432-A Here it is…Oh, it's my bad The one on the 16 smeared, and it was hard to read — That's OK, we all make mistakes But what can we about it? I need those tomatoes, 'cause I'm advertising a big sale starting tomorrow — No problem sir I'll radio the warehouse, and another driver will special deliver them this afternoon — Thanks, I really appreciate it Answer keys 1) Who most likely is the man? (D) A store manager 2) What mistake did the woman make? (A) She misread a number 3) How does the man feel toward the woman? (B) Sympathetic This transcript refers to the audio file 196_TOEIC_part3.mp3 — Hey Nick, this is Patricia Can you something for me, please? — Sure Patricia What you need? — I can't get a hold of Kevin His line's been busy for the last 10 minutes, and I've got to go Could you please call him and tell him I won't be able to have lunch with him today I have to meet with a client who just came into town — OK, no problem Do you want me to reschedule for tomorrow? Answer keys 1) Why is Patricia calling Nick? (A) To ask for a favor 2) Why can't Patricia reach Kevin? (C) He is talking on the phone 3) What does Nick offer to do? (D) Set a new lunch date Photocopiable 98 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 197_TOEIC_part3.mp3 — To get to the airport, should I take Interstate 12 south to Highway 620? — Hmm At this time of day, it'll probably be faster to take State Route 89, then head east on 620 to the airport exit — I see Then how I get from here to State Route 89? — Head east on First Avenue, then turn left on Fir Street Go one block on Fir Street and turn right You'll see a sign saying "south 89." Answer keys 1) What does the woman advise the man to do? (B) Take an alternate route 2) What does the woman imply about Interstate 12? (B) It is crowded 3) What should the man on Fir Street? (B) Look for a sign This transcript refers to the audio file 198_TOEIC_part3.mp3 — Mr Munson phoned this morning He said the owners are willing to come down to $2,000 a month for the office on Water Street — That's still too high Besides, I'd prefer not to move downtown Did Mr Munson say anything about the suites in the Mason Building on Magnolia Boulevard? — He said he's still waiting to hear back from the Mason Building's owner Oh, he also asked if we'd be interested in a 1,500-square foot office in Pineville — Hmm Pineville's nice, but that's too small The way we're growing, we need 2,000 square feet at the minimum Answer keys 1) What are the speakers talking about? (C) Relocating their office 2) Who most likely is Mr Munson? (A) A real estate agent 3) What can be inferred about the Mason Building? (A) It is not located downtown Photocopiable 99 © www.english-test.net TOEIC® based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 199_TOEIC_part3.mp3 — Hey Jean, I'm making a lunch run for subway sandwiches What you want? — I'd like a six-inch club sandwich, a bag of potato chips, and a large Sprite No, wait, make that an iced tea — OK What condiments you want on your sandwich? And what kind of bread? — Whole wheat, please And I'd like everything except mayonnaise and mustard Answer keys 1) What is the relationship between the speakers? (D) Colleague-colleague 2) What is the man going to do? (C) Pick up lunch and bring it back to the office 3) What is NOT true of the woman? (B) She wants mayonnaise on her sandwich This transcript refers to the audio file 200_TOEIC_part3.mp3 — So, have you had a chance to review the bids for the renovation project? What you think? — Well, Carlton Brothers' was the cheapest, but I'm not sold on the quality of their work I think they cut too many corners to bring the price down The bid from Stuller & Sons is 15 percent higher, but I think it's worth the extra cost How about you? — Carlton Brothers did a project for my friend's company, and she thought they did a great job I don't know much about Stuller & Sons, but I liked some of the suggestions in their bid — like using track lighting instead of canned I think you're probably right — Let's recommend Stuller to the board of directors tomorrow, then Of course, they still to get to vote on it, but they usually follow the staff recommendation Answer keys 1) What are the speakers mainly discussing? (B) Cost estimates for a work project 2) Which of the following is true? (A) Carlton Brothers submitted the lowest bid 3) What will happen tomorrow? (C) There will be a board of directors meeting Photocopiable 100 © www.english-test.net [...]... consistent profit anywhere else Answer keys 1) What are the speakers mainly discussing? (A) The stock market 2) How does the man feel about the stock market? (D) Distressed 3) What does the woman suggest the man do? (C) Be patient Photocopiable 11 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 023 _TOEIC_ part3. mp3 — City utility... unexpected comes up Answer keys 1) Where is the conversation probably taking place? (B) At a staff meeting 2) What position does the man hold? (A) CEO 3) What does the woman say about the new browser? (B) It will soon go to beta stage Photocopiable 12 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 025 _TOEIC_ part3. mp3 — Hey... know to avoid Mighty Maids Answer keys 1) What is the relationship between the speakers? (B) Worker-customer 2) What is the man's problem? (B) He received poor service 3) What does the woman offer? (D) A complimentary cleaning Photocopiable 13 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 027 _TOEIC_ part3. mp3 — This flat-screen... this account! Answer keys 1) What are the speakers mainly discussing? (B) A company project 2) What problem do the speakers have? (C) They missed a deadline 3) What does the man say about the presentation? (D) It will be successful Photocopiable 14 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 029 _TOEIC_ part3. mp3 — All... enjoy working for you Answer keys 1) What is the woman's position? (B) Manager 2) What are the speakers mainly discussing? (A) The man's performance review 3) When does this conversation take place? (C) At the end of the year Photocopiable 15 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 031 _TOEIC_ part3. mp3 — Yes, I need... disaster Answer keys 1) Who most likely are the speakers? (A) Business colleagues 2) What are the speakers mainly discussing? (D) Company procedures 3) What does the woman say about reimbursement checks? (C) They are issued once a month Photocopiable 16 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 033 _TOEIC_ part3. mp3... too high Answer keys 1) Where is the conversation probably taking place? (D) In an office 2) What does the man ask the woman to do? (B) Check for errors 3) What does the man say about product price? (B) Customers' opinions of it changed Photocopiable 17 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 035 _TOEIC_ part3. mp3... near the restrooms Answer keys 1) What does the woman want to do? (B) Plug in her laptop computer 2) What problem do the speakers have? (D) An electrical outlet does not work 3) What will the woman do next? (C) Talk with an employee Photocopiable 18 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 037 _TOEIC_ part3. mp3 — Hello,... have to decide by Friday Answer keys 1) What does the woman want to do? (A) Choose a building 2) What does the man suggest? (B) Trying to get a discount 3) What will the woman probably do next? (C) Phone the convention center Photocopiable 20 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 041 _TOEIC_ part3. mp3 — Hi Thomas!... Before I start, I need to use the restroom Answer keys 1) Why is the woman in Boston? (B) On business 2) What does the woman plan to do? (C) Register 3) What will the man probably do next? (D) Give directions Photocopiable 21 © www.english-test.net TOEIC based exercises, part III – Transcripts and answer keys This transcript refers to the audio file 043 _TOEIC_ part3. mp3 — Where are you going? — London