MANNERS What is happening? Have you been in a similar situation? What happened? How did you feel? TALKING POINTS: Do you know that New York City is the number one city for good manners Are you surprised? Why or why not? Do you think people are less polite nowadays than in the past? Give some examples or site a situation to explain your opinion Where did you learn manners? At home? At school? At church? Why you think manners are important? Look at the list of actions Some are polite and the others are rude For each action, encircle a number for to to express your opinion ACTIONS Very Polite 1 2 3 Very Rude 4 Sitting in an aisle seat when the window seat is empty – or putting your bag on the seat beside you so others can’t sit there 4 Staring at someone 1 2 3 4 Sending text messages while at the dining table holding the doors open for others – and saying thank you when someone does hold open a door for you Dropping chewing gum or spitting on the pavement Listening to music through headphones in the office Not looking at your teacher when speaking or answering Making polite complaints Communicative helpers: Now, share yourme, ideas your classmates! "Excuse butwith there's a problem with "Sorry to bother you, but I think there's something wrong with "I'm afraid I have to make a complaint but Excuse me iftip: I’m out of line, but Speaking Although you may find it strange to use the word sorry when you complain, English speakers consider it polite It will help you get what you want! ROLE PLAY: In this activitiy, you will discuss a situation, then prepare a minute- role play that relates to manner Try to use the language for making polite complaints Situation: You are in a restaurant having dinner with your friends A person sitting alone a table near you is talking loudly on a cellphone You can’t hear your friends or enjoy your meal at You are in the grocery store, standing in line to pay for your groceries You are in a hurry to visit your friend in the hospital The person in line in front of your and the cashier are having a long conversation You are in a hotel You asked the hotel laundry to wash your favorite dress for a special occassion that you are going to attend this evening However, she accidentally ruined your favorite dress You are in a foreign country The taxi driver overcharged you "Manners are a sensitive awareness of the feelings of others If you have that awareness, you have good manners” ~ Emily Post