FORMAL LETTERS You write to How to begin the letter How to end the letter Dear Sir/Madam Yours faithfully an unknown firm/person Dear Sir or Madam To whom it may concern Yours truly Truly yours Yours faithfully a woman whose name you don't know Dear Madam Yours truly Truly yours Yours faithfully a man whose name you don't know Dear Sir Yours truly Truly yours Yours sincerely a person whose name you know Dear Mr/Mrs/Ms Fisher Very truly yours Sincerely (yours) (With) Best wishes Yours a person you know personally Dear Ann/John Love All the best Kindest/Best regards