Basic Management Skillsby John Ostrowski Overview • Planning, organizing, staffing, directing, coordinating, reporting: necessary but not sufficient • Need human interaction skills... OR
Trang 1Basic Management Skills
by John Ostrowski
Overview
• Planning, organizing, staffing, directing, coordinating, reporting: necessary but not sufficient
• Need human interaction skills
Trang 2ORGANIZING STAFFING
DIRECTING
Types of plan
• Comprehensive
• Annual work plan
• Long-range plan
• Strategic planning
Trang 3ORGANIZING
STAFFING DIRECTING
• Prior organizational
decisions
• Make organization work
for you
• Make organization match
reality
PWD
ADM
CM
Trang 4PLANNING ORGANIZING
STAFFING
DIRECTING
• Have a plan
• Work with HR department
• Work with what you have
• Assess strengths and
weaknesses
• Match personalities to jobs
Trang 5PLANNING ORGANIZING STAFFING
DIRECTING
• Need for vision
• Knowing your options
• Hands-off vs hands-on
–Off when things are going
well
–On when correction avoids
Trang 6PLANNING ORGANIZING STAFFING
DIRECTING
• Types of problems
–Productivity
–Behavior
• Understanding human behavior
–Respect
–Listen
Trang 7PLANNING ORGANIZING STAFFING
DIRECTING
Coordinating vs Controlling
• Control processes
• Coordinate people
–Functions
–Decentralized operations
Trang 8PLANNING ORGANIZING STAFFING
DIRECTING
• The need for reports
• The need for focus
• The need for brevity
• The need for clarity