Basic Management Skills

Basic Management Skills by John Ostrowski Overview • Planning, organizing, staffing, directing, coordinating, reporting: necessary but not sufficient • Need human interaction skills – Respect – Understanding – Involvement Types of plan • Comprehensive • Annual work plan • Long-range plan • Strategic planning PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING • Prior organizational decisions • Make organization work for you • Make organization match reality PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING • Have a plan • Work with HR department • Work with what you have • Assess strengths and weaknesses • Match personalities to jobs PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING • Need for vision • Knowing your options • Hands-off vs hands-on – Off when things are going well – On when correction avoids pain PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING • Types of problems – Productivity – Behavior • Understanding human behavior – Respect – Listen – Involve PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING Coordinating vs Controlling • Control processes • Coordinate people – Functions – Decentralized operations PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING • The need for reports • The need for focus • The need for brevity • The need for clarity PLANNING ORGANIZING STAFFING DIRECTING COORDINATING REPORTING