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Dissertation TOPIC 09 PRIMARY DATA THROUGH OBSERVATION LECTURER: THANG NGUYEN @ FSB HANOI BASED ON: SAUNDERS ET AL (2012) RESEARCH METHODS FOR BIZ STUDENTS OUTLINE Overview Participant observation Structured observation OVERVIEW OBSERVATION FOR DATA COLLECTION Participant observation: qualitative Meanings attached to actions Structured observation: quantitative Frequency of actions Questionnaire: respondents Take part in: participants To be observed: informants PARTICIPANT OBSERVATION PARTICIPANT OBSERVATION Roots in social anthropology & ethnography Researchers in a community to observe Immersion in the research setting To discover delicate nuances of meanings Attempt to learn informants’ symbolic world Symbolic interactionism Sense of identity PARTICIPANT OBSERVATION TWO DIMENSIONS & FOUR TYPES Revelation of identity of researchers Degree of immersion in observed setting Revealed (Overt) Concealed (Covert) Take part in Participant as observer Complete participant Observe only Observer as participant Complete observer PARTICIPANT OBSERVATION COMPETE PARTICIPANT Conceal identity & participate Researcher becomes a member of community Possible ethical problem: spying COMPETE OBSERVER Conceal identity & observe Unobtrusive observation PARTICIPANT OBSERVATION OBSERVER-AS-PARTICIPANT Reveal identity & observe Free to what necessary But lose emotional involvement PARTICIPANT-AS-OBSERVER Reveal identity & participate Can get emotional involvement PARTICIPANT OBSERVATION FACTORS BEHIND CHOICE OF ROLE Purpose of research Your status Time allowance Suitability for participant observation Organisational access Ethical considerations PARTICIPANT OBSERVATION DATA COLLECTION AND ANALYSIS Note making & data recording: primary, secondary, experiential, contextual Data collection Descriptive observation Focused observation Record right away Other methods: data streaming, video Data analysis: qualitative analysis PARTICIPANT OBSERVATION ISSUES OF RELIABILITY & VALIDITY Observer error: Lack of understanding Overfamiliarity => misinterpretation Observer bias: Use subjective view to interpret Covert: cannot check with informants Overt: can check => informant verification Observer effect Presence affecting behavior Covert/minimal interaction/habituation STRUCTURED OBSERVATION STRUCTURED OBSERVATION High level of predetermined structure Detached stance to collect data Quantify behavior: how often things happen Doesn’t answer why things happen More than surveillance: valuable findings Tools Computers Videos, CCTV Internet: virtual structured observations STRUCTURED OBSERVATION ADVANTAGES By anyone after training Highly reliable results & replicability Relationship recording Real-time recording in natural setting Can record various data DISADVANTAGES Still requires presence if not virtual Limited to overt action Possibly slow & expensive to collect data STRUCTURED OBSERVATION DATA COLLECTION & ANALYSIS Using coding schedules to collect data If suitable, choosing ‘off-the-shelf’: p360 Otherwise, develop your own May use hybrid schedules Data analysis Complexity dependent on RQ & R-Obj STRUCTURED OBSERVATION ISSUES OF VALIDITY & RELIABILITY Observer error Observer effects Informant error Choose suitable sampling techniques Time error Use different intervals [...]... record various data DISADVANTAGES Still requires presence if not virtual Limited to overt action Possibly slow & expensive to collect data STRUCTURED OBSERVATION DATA COLLECTION & ANALYSIS Using coding schedules to collect data If suitable, choosing ‘off-the-shelf’: p360 Otherwise, develop your own May use hybrid schedules Data analysis Complexity dependent on RQ & R-Obj STRUCTURED OBSERVATION ISSUES...STRUCTURED OBSERVATION STRUCTURED OBSERVATION High level of predetermined structure Detached stance to collect data Quantify behavior: how often things happen Doesn’t answer why things happen More than surveillance: valuable findings Tools Computers Videos, CCTV Internet: virtual structured observations STRUCTURED OBSERVATION ADVANTAGES By anyone after training ... PARTICIPANT OBSERVATION DATA COLLECTION AND ANALYSIS Note making & data recording: primary, secondary, experiential, contextual Data collection Descriptive observation Focused observation Record... Overview Participant observation Structured observation OVERVIEW OBSERVATION FOR DATA COLLECTION Participant observation: qualitative Meanings attached to actions Structured observation: quantitative... Can record various data DISADVANTAGES Still requires presence if not virtual Limited to overt action Possibly slow & expensive to collect data STRUCTURED OBSERVATION DATA COLLECTION & ANALYSIS