The observation reveals how much comfortable clients feel about the service of US airlines from 1999 to 2007 As can be seen from the chart, the percentage of satisfaction higher than the percentage of dissatisfaction. Specially, while the ratio of satisfaction rose slightly from 65 percent in 1999 to 72 percent in 2007, the ratio of dissatisfaction down strongly, from 32 to 24 percent over the same period.
WRITING TASK The observation reveals how much comfortable clients feel about the service of US airlines from 1999 to 2007 As can be seen from the chart, the percentage of satisfaction higher than the percentage of dissatisfaction Specially, while the ratio of satisfaction rose slightly from 65 percent in 1999 to 72 percent in 2007, the ratio of dissatisfaction down strongly, from 32 to 24 percent over the same period It clear from the table that, courtesy of flight attendants had the most percentage, from 88 to 92 percent Politeness of check-in/gate agents was ranked two, from 87 to 88 percent However, consumer dislike the politeness of the air staff and plane schedules, and least satisfied with the seating Survey illustrated for 2007 show that only 47 percent of tourist felt good Price of tickets accounted for 65 percent custonmer satisfaction Finally, schedules was only in the midrange, under 80 percent, over the same time