social media best practices

flic.kr/p/dPPrVc l a i c o S Best
 Media Practices david lee king | topeka & shawnee county public library | davidleeking.com problem: we haven’t embraced the social web flickr.com/photos/30008935@N00/417833522/ we have the tools flickr.com/photos/safari_vacation/6257284524/ not quite
 sure how 
 to use them! So, what you think
 about our library? flickr.com/photos/10059155@N05/4712929433/ What's missing? face2face interaction flickr.com/photos/40624839@N02/3784049371/ how online engagement
 works flickr.com/photos/23697075@N03/3010947232/ flic.kr/p/XqGwP respond to critics flic.kr/p/6xck7m listen first admit & apologize be nice be quiet (i.e., don’t respond) develop a thick skin where to start! Facebook Instagram Twitter Library
 News Website eNews who does the work? set goals
 & strategy flickr.com/photos/21290415@N05/3006994838/ measure success creating great customer connections starts with you! thank you! davidleeking.com ...problem: we haven’t embraced the social web flickr.com/photos/30008935@N00/417833522/ we have the tools flickr.com/photos/safari_vacation/6257284524/