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PROJECT MANAGERS FROM HELL! TRUE TALES FROM TROUBLED TEAMS Photo by Walid Mahfoudh - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/38020543@N06 Project managers take on massive pressures: staying on top of a million details, while motivating a group of people to deliver on a tough deadline Photo by net_efekt - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/60364452@N00 You do enough of that, and it could mess with your brain You might easily end up becoming a… Photo by illuminaut - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/21611336@N00 PROJECT MANAGER FROM HELL !!! Photo by Walid Mahfoudh - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/38020543@N06 e f i l l a e r ic f i r r o h e n h o t d t e c s e t a o b r e p r a o t s e d i e r v o o t s m g e r n i n w e o e l b e v a h The fol s e m a N s e c n d e g a m experie a d e h t d n a innocent Photo by Ondablv - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/13549634@N06 Story #1: The Status Addict “Is It DONE, YET?” Photo by x-ray delta one - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40143737@N02 There was a project manager on the East Coast who insisted on 2 daily status meetings with the team: • One in the AM to dictate to-‐ items to everyone • One in the PM to berate people for unfinished tasks Photo by x-ray delta one - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/40143737@N02 Don’t Be Like Them: Stop Micromanaging! Allow people to pick their own to-‐dos Hold them accountable for these tasks Don’t berate them for missed deadlines… Instead, help them overcome roadblocks Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Story #2: PAPERCLIP INSPECTOR “IT LOOKS MESSY REDO IT.” Photo by onkel_wart (thomas lieser) - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/26405526@N00 A PM was tasked to prepare massive info packets for the press After several sleepless nights, the small team was done preparing printouts & assembling packets At which point the PM tells them to redo every last one because the paperclip indentions made the papers look messy Photo by onkel_wart (thomas lieser) - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/26405526@N00 Don’t Be Like Them: Overlook Inessential Details! Abide by the project brief How does it outline the completed project? Deliver a product that meets your commitments and which the customer wants Don’t sweat the small stuff Even if this means paperclip indentions Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Story #3: The CODE COUNTER “How many lines did you code?” Photo by Earl - What I Saw 2.0 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/61787893@N00 And then there was the PM who didn't have a background in software, but managed software developers He judged the productivity of his engineers by counting the lines of code they produced (Wrong!) Though he didn't stay long, his exploits became — wait for it —legendary Photo by Earl - What I Saw 2.0 - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/61787893@N00 Don’t Be Like Them: Know Your Industry! You can’t manage what you don’t understand LEARN: Take classes Ask questions Don’t pretend you know Your team will smell it a mile away Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Story #4: The BOTTLENECK “Only I will talk with stakeholders.” At a project for a tech giant, the PM was the only one communicating with the client, then passing info to the team Directions were vague When they were 90% done, the client decided the current work was not what they wanted The team had to scramble through all-‐ nighters to meet the client's needs and deliver on time Don’t Be Like Them: Encourage Collaboration! Allow the team to speak with stakeholders directly Check with stakeholders early and often Provide a minimum viable product in the first 20% of the timeline so no one’s time is wasted Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Story #5: MIRACLE DEMANDER “I expect the impossible.” Photo by smileham - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/58472333@N00 And then there was the demanding PM in charge of a corporate video project who kept telling the video crew to "make the CEO look good." They tried soft focus, special lighting, and every other camera trick available They spent countless days trying to make magic Unfortunately, the CEO just wasn't that telegenic Photo by smileham - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/58472333@N00 Don’t Be Like Them: Set Realistic Expectations! Don’t expect the Sistine Chapel ceiling from a guy with crayons Know your project (and team’s) limitations Work toward an end goal with realistic parameters Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Remember: Being a Project Manager isn’t about being the “boss” or acting like a monster It’s about leading a team to create a product that comes in on time, under budget, and pleases customers Photo by practicalowl - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/55046645@N00! Created with Haiku Deck! Level up your management skills so you don’t become a project manager from hell! Learn how on our blog! Award-‐winning Project Management & Collaboration Software Wrike.com 22 [...]... Attribution-NonCommercial License https://www.flickr.com/photos/55046645@N00! Created with Haiku Deck! Level up your management skills so you don’t become a project manager from hell! Learn how on our blog! Award-‐winning Project Management & Collaboration Software Wrike.com 22 ... Expectations! 1 Don’t expect the Sistine Chapel ceiling from a guy with crayons 2 Know your project (and team’s) limitations 3 Work toward an end goal with realistic parameters Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Remember: Being a Project Manager isn’t about being the “boss” or...Don’t Be Like Them: Overlook Inessential Details! 1 Abide by the project brief How does it outline the completed project? 2 Deliver a product that meets your commitments and which the customer wants 3 Don’t sweat the small stuff Even if this means paperclip... Photo by SLR Jester - Creative Commons Attribution License https://www.flickr.com/photos/16549191@N00! Created with Haiku Deck Story #4: The BOTTLENECK “Only I will talk with stakeholders.” At a project for a tech giant, the PM was the only one communicating with the client, then passing info to the team Directions were vague When they were 90% done, the client... impossible.” Photo by smileham - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/58472333@N00 And then there was the demanding PM in charge of a corporate video project who kept telling the video crew to "make the CEO look good." They tried soft focus, special lighting, and every other camera trick available They spent countless ... your management skills so you don’t become a project manager from hell! Learn how on our blog! Award-‐winning Project Management & Collaboration Software Wrike.com... Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/21611336@N00 PROJECT MANAGER FROM HELL !!! Photo by Walid Mahfoudh - Creative Commons Attribution-NonCommercial License... Like Them: Overlook Inessential Details! Abide by the project brief How does it outline the completed project? Deliver a product that meets your commitments